JonkeRED Heritage Hotel

Hotels
8.4 (1718 reviews)
16 Jalan Laksamana, Bandar Hilir , Melaka , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Noise from outside
Limited parking
Inconsistent amenities

Categories

Cleanliness
8.11
Multiple reviews mention cleanliness positively, but some have expressed issues, leading to a slightly lowered score.
Service
9.08
Numerous reviews highlight friendly and helpful staff.
Location
9.12
Strong sentiment on great location near many attractions.
Room Quality
8.07
Rooms generally described as comfortable, with some complaints about noise and lack of windows.
Amenities
8.1
Basic amenities are available, but some guests mentioned issues with certain features.
Value for Money
7.56
Some reviews mention it not being a good value for certain rates.
Food and Beverage
8.61
No specific mentions; considered standard for hotel offering.
Overall Experience
8.58
Most reviews indicate a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:32

Property Description

Convenient Location: Explore Melaka's top attractions just steps away from the hotel, including St John's Fort and Melaka Straits Mosque.

Modern Amenities: Enjoy the comfort of air conditioning, flat-screen TV, and free WiFi in every room, along with convenient room service.

Multilingual Staff: Our team is dedicated to providing excellent service in Mandarin, English, Malay, and Chinese, ensuring a seamless stay for all guests.

Experience the best of Melaka's heritage at JonkeRED Heritage Hotel. Book your stay now for an unforgettable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1718 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.58
S
Stephanie • couple • gb
10
Spotless, comfortable and friendly.
Pros:

The location was spot on. Right across the river where there are good eateries and places to sit, have a beer and watch the river life. The room was clean, shower was great, bed comfortable and pillows soft. There was a fridge, hairdryer, kettle and toiletries. Lovely little place. There is a lift.

Cons:

The room was in the back and facing a wall which in fairness they have prettied up with moss etc. But it’s only a foot away from the window which made the room very dark.

2026-04-11 • via Nuitee
E
Evelyne • family_with_children • fr
9
Top
Pros:

Propreté, situation et un personnel très serviable

Cons:

Rien

2026-04-07 • via Nuitee
C
Chayanis • couple • th
10
2026-04-07 • via Nuitee
F
FELIX MICHEL • couple • fr
9
Endroit idéal pour visiter Melaka.
Pros:

Emplacement idéal pour visiter Melaka. Pleins de restaurants aux alentours. L'hôtel se trouve à 30 mètres de la place centrale. Personnels sont très accueillants et serviables. La chambre 211 est assez grande mais un peu bruyante, ça nous dérange pas.

Cons:

RAS

2026-04-06 • via Nuitee
C
Charlotte • couple • gb
10
Wonderful staff, lovely location, great rooms and welcoming staff
Pros:

It was a lovely room, excellent bathroom and such a good location to explore from. Staff were really lovely.

Cons:

Nothing!

2026-03-31 • via Nuitee
C
Charlotte • family_with_children • gb
10
Brilliant location
Pros:

Brilliant location, lovely room, friendly staff

2026-03-29 • via Nuitee
T
Tanmoy • family_with_children • in
10
2026-03-28 • via Nuitee
L
Lamyonghow • family_with_children • my
10
2026-03-27 • via Nuitee
G
Guohe • solo_traveller • us
9
A pleasant place to stay
Pros:

The location was excellent, just 100m away from the town center and the 7/11 was just next door.
The staff was patient, professional and helpful. Especially worth mentioning was the lady named HUIQUAN. She was so nice and helpful.

Cons:

None.

2026-03-27 • via Nuitee
M
Misha • family_with_children • my
10
2026-03-25 • via Nuitee
K
Khan • couple • pk
7
Rest is good.quite convenient to near by places.
Pros:

Location was convenient.

Cons:

Fridge was not working and no ventilation.

2026-03-24 • via Nuitee
S
Sebastian • extended_group • de
10
2026-03-23 • via Nuitee
B
Brad • family_with_children • au
10
Awesome.
Pros:

A fantastic hotel, very close to everywhere.
Clean and comfortable room and the staff were A+.
I especially enjoyed eating delicious homemade chicken Randang made by staff member Louise for Malaysian New Year. It was so enjoyable.

Cons:

Nothing. The hotel was brilliant.

2026-03-22 • via Nuitee
H
Hui Ting • solo_traveller • tw
10
2026-03-18 • via Nuitee
M
Martina • family_with_children • de
8
Klein, fein, zentral
Pros:

Lage top, das große Badezimmer unschlagbar.

Cons:

Das Zimmer war im Vergleich zum Bad etwas zu klein geraten, aber ausreichend. Klimaanlage etwas zu laut.

2026-03-16 • via Nuitee
O
Oliver • family_with_children • ch
9
Super Unterkunft
Pros:

Perfekte Lage, ruhiges Zimmer & freundliches Stuff die uns bei allem geholfen haben inkl Taxi bichen & route raussuchen für die weiterreise.

Cons:

Nichts

2026-03-15 • via Nuitee
Y
YVES • family_with_children • ca
6
Pros:

The locations

Cons:

I had a bigger room but was very noisy from the street noise so i downgrade to a smaller room and less noisy but they didn't offer a discount

2026-03-12 • via Nuitee
L
Lingbo • family_with_children • nl
1
Very disappointing experience. The hotel is old, dark, damp, and dirty. I event saw shit at the door entrance. The room
Pros:

Nothing. Dirty, dark, damp and noisy

Cons:

Dirty, dark, wet. The room is small and noisy. I event saw shit at the door entrance ( see the picture)

2026-03-12 • via Nuitee
N
Naing • couple • sg
9
2026-03-12 • via Nuitee
J
Juanan S. • family_with_children • es
9
Cerca de todo
Pros:

El trato del personal excelente. Muy bien ubicado, cerca de todo lo más importante.

2026-03-11 • via Nuitee