JonkeRED Heritage Hotel

Hotels
8.4 (1825 reviews)
16 Jalan Laksamana, Bandar Hilir , Melaka , my

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Noise from outside
Limited parking
Inconsistent amenities

Categories

Cleanliness
8.11
Multiple reviews mention cleanliness positively, but some have expressed issues, leading to a slightly lowered score.
Service
9.08
Numerous reviews highlight friendly and helpful staff.
Location
9.12
Strong sentiment on great location near many attractions.
Room Quality
8.07
Rooms generally described as comfortable, with some complaints about noise and lack of windows.
Amenities
8.1
Basic amenities are available, but some guests mentioned issues with certain features.
Value for Money
7.56
Some reviews mention it not being a good value for certain rates.
Food and Beverage
8.61
No specific mentions; considered standard for hotel offering.
Overall Experience
8.58
Most reviews indicate a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:32

Property Description

Convenient Location: Explore Melaka's top attractions just steps away from the hotel, including St John's Fort and Melaka Straits Mosque.

Modern Amenities: Enjoy the comfort of air conditioning, flat-screen TV, and free WiFi in every room, along with convenient room service.

Multilingual Staff: Our team is dedicated to providing excellent service in Mandarin, English, Malay, and Chinese, ensuring a seamless stay for all guests.

Experience the best of Melaka's heritage at JonkeRED Heritage Hotel. Book your stay now for an unforgettable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1825 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.58
H
Hong Lien family_with_children vn
9
2026-08-25 via Nuitee
C
Cristina solo_traveller it
7
Accogliente, nel cuore di Malacca
Pros:

Posizione ottima e staff cordiale. Al 7 Eleven accanto all'hotel è possibile prelevare cash all'ATM.

Stanza pulita ed accogliente.

Cons:

Nella nostra stanza l'acqua era tiepida e in quanto affacciata sulla strada principale è rumorosa (la struttura per prevenire lascia un kit di tappi).

2026-08-23 via Nuitee
B
bihan couple my
10
Love it
Pros:

Near to various attraction / cafes

2026-08-21 via Nuitee
P
Peter solo_traveller nz
9
Perfect location to explore Malacca
Pros:

The location is prefect for exploring Malacca, right on Jonker Walk. The lovely woman who worked long hours on the front desk was *always* super friendly, helpful Ave efficient. Room was very clean, comfortable, adequately spacious. Best shower ever. Great air conditioning.

Cons:

The room has big windows so gets natural light BUT the "view" is a concrete wall covered with plastic plants. (But all the positives outweigh this aesthetic horror).

2026-08-21 via Nuitee
K
Khuh solo_traveller my
8
Pros:

Great location & value for money.

Cons:

The toilet floor becomes wet after showering, which can cause it to become slippery. Something should be done to prevent this.

2026-08-19 via Nuitee
G
Gianna1974 extended_group it
8
buono
Pros:

Posizione eccezionale, stanze grandi, pulizia

Cons:

le stanze sono umide

2026-08-19 via Nuitee
M
Mariko family_with_children jp
8
2026-08-18 via Nuitee
M
Marucco couple it
9
2026-08-18 via Nuitee
J
jeremy couple ch
8
2026-08-16 via Nuitee
J
JUNKO solo_traveller jp
10
笑顔の素敵なホテル
Pros:

まずは、スタッフさんが最高です!笑顔が素晴らしい👍美味しいレストランを教えてくれたり、何か困っている事がないか様子を伺ってくださったりと最高でした!
そして、ロケーション!方向音痴な私が全然迷わず、辿り着けました!オランダ広場はもちろん、ここを拠点に海峡沿いのモスクまでgrabを使って行くことも出来ました!クアルンプールからバスで、マラッカバスターミナルへ、16番乗り場から、オランダ広場へ公共バスを使って行きました。隣がセブンイレブンなので分かりやすいですし、お土産とかも簡単に購入できて、このホテルで本当に良かったと思っています!そして、とても清潔で、コストパフォーマンスも最高です!また、マラッカを訪れることがあったら、必ずこのホテルにお邪魔します!

Cons:

なし

2026-08-15 via Nuitee
C
Conrad solo_traveller nl
10
Pros:

Nice hotel staff

Cons:

Nitpicky, but the floor in the bathroom was pretty even. This made it hard for the shower water to flow to the drain.

2026-08-15 via Nuitee
J
Jeroen solo_traveller nl
9
2026-08-14 via Nuitee
M
Mauro solo_traveller it
10
Pros:

Struttura veramente centrale, camera pulita e moderna. Lo staff è veramente gentile e disponibile. Consigliato.

Cons:

Nulla

2026-08-14 via Nuitee
I
Ida couple it
7
Per una breve toccata e fuga a Melacca
Pros:

Struttura centralissima a 20 metri da Dutch Square. Ben isolata, al punto da non sentire i rumori della piazza vicina.
Personale gentile e disponibile. Struttura relativamente nuova, non presentava importanti segni di usura. Presenti: cassaforte, bollitore, tv satellitare, cambio biancheria, set di cortesia bagno,etc.
Letto comodo e spazioso per due persone.

Cons:

Ahimè la struttura è impregnata da una forte umidità, la quale si propaga all’interno della stanza; lasciando un odore sgradevole di “chiuso”. Si risolve solo con un perpetuo andare del condizionatore, che però è posto esattamente sopra al letto. Così facendo si rischia di congelare.
Alcuni piccoli accorgimenti di manutenzione che farei nel bagno: sistemare il sotto lavabo, togliendo la ruggine dalla struttura e dando un’importante rinfrescata ai muri/soffitti del bagno (che purtroppo con l’umidità si deteriorano).
In generale consiglio di andare al vicino 7/11 e comprare un profumo con cui migliorare l’odore dell’ambiente.
Non c’è alcun servizio colazione, solo un microonde e un piccolo cucinotto a disposizione degli ospiti.

2026-08-13 via Nuitee
L
Lorraine couple au
10
Excellent 4 day stay in Malacca
Pros:

Right at Dutch Square
Close to Jonker street
Boutique room, nicely finished
Receptionist amazing, friendly, helpful and very nice to talk to.

Cons:

Nothing bad to say

2026-08-13 via Nuitee
K
Kathryn solo_traveller us
10
Great location & friendly staff. Highly recommend!
Pros:

Excellent location! Very helpful staff

Cons:

Bathroom became very hot as had window vents we were unable to close on a hot day.

2026-08-13 via Nuitee
M
magali family_with_children fr
10
Emplacement idéal
Pros:

Hôtel très bien situé pour visiter Malacca. Nous sommes restés 2 nuits au Jonkered et nous avons beaucoup apprécié les chambres spacieuses et bien équipées. Le personnel est vraiment adorable et nous ont donné de très bons conseils pour les restaurants. Je recommande vivement cet Hôtel.

Cons:

Pas de petit déjeuner dans cet Hôtel, ce qui manque un peu mais il y a une petite cuisine à disposition.

2026-08-10 via Nuitee
A
Alenka couple si
10
Pros:

Everything was great; location right in the center, peaceful and nice room, big bathroom. The receptionist Louise is the most friendly and helpful person I ever met in any hotel. Book JonkeRED, you won’t be sorry.

2026-08-08 via Nuitee
M
Muhammad Abdat solo_traveller sg
8
Pros:

The lady receptionist is very friendly and helpful

Cons:

N.A

2026-08-07 via Nuitee
C
Chiara couple it
10
Pros:

Posizione perfetta per muoversi a piedi in città

2026-08-05 via Nuitee