Mercure Hotel Pforzheim

Hotels
•
Mercure
8 (564 reviews)
Stuttgarter Str. 55 , Pforzheim , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Heating problems
Noisy rooms

Categories

Cleanliness
7
Several mentions of cleanliness issues in rooms, including mold and outdated condition.
Service
9
Overall very positive sentiment regarding the friendliness and helpfulness of the staff.
Location
8.5
Good location with easy access and nearby amenities.
Room Quality
7
Some complaints about heating issues and room condition; generally acceptable.
Amenities
8
Adequate amenities including breakfast and parking, but could be improved.
Value for Money
8
Generally considered good value for the price range despite some issues.
Food and Beverage
8.5
Positive feedback on the breakfast quality and restaurant options.
Overall Experience
8
Generally positive feedback, with some noted issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 07:25

Property Description

Convenient Location
The Hotel Residenz is ideally located just 1 kilometre from the Karlsruhe-Stuttgart motorway exit Pforzheim West, making it easily accessible for travelers.

Comfortable Accommodation
Guests can expect bright rooms equipped with modern amenities such as satellite TV, a desk, and a minibar. The en suite bathrooms add an extra touch of convenience to ensure a pleasant stay.

Great Facilities
From the breakfast room on the 6th floor with scenic views of Pforzheim to the on-site Italian restaurant and lobby bar, guests have plenty of dining options. Additionally, guests can take advantage of reduced rates at a nearby fitness room for a well-rounded stay.

Book your stay at Hotel Residenz Pforzheim now to experience convenience, comfort, and great facilities.

Important information:

The Hotel Residenz enjoys a special arrangement with the Fitness Company, which is located only 1312 feet from the hotel. You can use the equipment, sauna and steam bath there. Massages can be arranged directly at the hotel.


When booking 6 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 564 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
X
Xavier • family_with_children • be
7
Gemiddeld
Pros:

Vriendelijk personeel

Cons:

Onbijt kon beter
De kamer rook zeer muf of naar sigaretten

2026-02-14 • via Nuitee
L
Latchezar • family_with_children • gb
8
2026-02-14 • via Nuitee
D
Daniel • couple • de
6
Pros:

Sehr aufmerksame Frau beim Frühstück

Cons:

Ich hatte ein zweites Kissen bei der Rezeption angefordert. Ich musste zweimal fragen und es kam nicht.

2026-02-14 • via Nuitee
N
Nienke • family_with_children • nl
8
2026-02-14 • via Nuitee
W
Wilfred • solo_traveller • nl
10
Perfecte lokatie !
Pros:

Zeer net hotel en kamer! Uitgebreid ontbijtbuffet.

Cons:

Betere communicatie aangaande huidige wegopbreking (hotel nu lastig te bereiken en geen bewegwijzering naar een alternatieve route) en betere signalering van de ondergrondse! garage.

2026-02-14 • via Nuitee
M
Melanie • couple • de
8
2026-02-14 • via Nuitee
R
Ronald Eduard • family_with_children • nl
7
Prima
Pros:

24 uur in check

Cons:

Ontbijt

2026-02-14 • via Nuitee
D
Doris • couple • de
8
Pros:

Sehr zentral zur Autobahn gelegen. Ideal für einen zwischen Stop. Freundliches Personal.

Cons:

Für uns gab es nichts zu beanstanden.

2026-02-14 • via Nuitee
M
Martin • couple • de
10
2026-02-13 • via Nuitee
W
Werner • solo_traveller • de
3
Kann dort muss aber nicht nochmal Übernachten
Pros:

Das Frühstück war gut und die Mitarbeiterin dort war sehr freundlich und hilfsbereit. Aber wirklich nur dies Mitarbeiterin.

Cons:

Empfang unfreundlich, man war genervt. Zimmer gewechselt weil nicht wie gebucht. Nächstes Zimmer komplett kalt. Dann Rechnung nicht zugeschickt. Telefonische Erreichbarkeit schlecht.
Mehrmals angerufen und dabei immer 5-6mal Probiert mit der Durchsatz nach x-mal Klingeln zur Zeit nicht erreichbar.
Mercure das geht besser.

2026-02-13 • via Nuitee
H
Heidi • solo_traveller • us
7
2026-02-13 • via Nuitee
R
Rudolf • solo_traveller • nl
6
Pros:

In principe de locatie, maar door een opbreking van het kruispunt was het hotel niet makkelijk bereilkbaar

Cons:

behulpzaamheid personeel

2026-02-12 • via Nuitee
M
Marcus • solo_traveller • nl
8
Net hotel voor een nette prijs
Pros:

Vriendelijke medewerkers

Cons:

Weinig sfeer en douchen in een badkuip

2026-02-12 • via Nuitee
M
Marjut • solo_traveller • de
5
Ist okay
Cons:

Das Zimmer war sehr kalt. Der Kopfkissen war total gebeult.

2026-02-12 • via Nuitee
V
van der Werf • extended_group • nl
8
2026-02-11 • via Nuitee
B
Bert • family_with_children • nl
8
Hotel is functioneel.
Pros:

Vriendelijke en behulpzame medewerkers. Parkeergarage (tegen meerprijs). Nabijheid van pizzeria. Goed bereikbaar, dicht bij afslag van de autobahn. Ontbijtbuffet: druk maar toch een aangename sfeer. Alles ruim voorradig.

Cons:

Bedden te zacht. Pff...

2026-02-11 • via Nuitee
H
Harald • solo_traveller • de
10
2026-02-11 • via Nuitee
W
Wil • couple • nl
8
Goed
Cons:

Parkeerplaats te duur

2026-02-11 • via Nuitee
B
Bert • couple • nl
9
Prima hotel, zeker vanwege de locatie voor herhaling vatbaar.
Pros:

Na het eerste bezoek, (lees de recentie), een week eerder, een andere kamer. Veel betere bedden, airco, grotere flatscreen. Ontbijt ook weer prima, alles voorradig. Op zondagmorgen zeer rustig. Vandaar de hogere waardering.

Cons:

Geen opmerkingen.

2026-02-11 • via Nuitee
H
Hans • extended_group • nl
9
Pros:

Ontbijt was prima

2026-02-11 • via Nuitee