Mercure Hotel Pforzheim

Hotels
Mercure
8 (1109 reviews)
Stuttgarter Str. 55 , Pforzheim , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Heating problems
Noisy rooms

Categories

Cleanliness
7
Several mentions of cleanliness issues in rooms, including mold and outdated condition.
Service
9
Overall very positive sentiment regarding the friendliness and helpfulness of the staff.
Location
8.5
Good location with easy access and nearby amenities.
Room Quality
7
Some complaints about heating issues and room condition; generally acceptable.
Amenities
8
Adequate amenities including breakfast and parking, but could be improved.
Value for Money
8
Generally considered good value for the price range despite some issues.
Food and Beverage
8.5
Positive feedback on the breakfast quality and restaurant options.
Overall Experience
8
Generally positive feedback, with some noted issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 07:25

Property Description

Convenient Location
The Hotel Residenz is ideally located just 1 kilometre from the Karlsruhe-Stuttgart motorway exit Pforzheim West, making it easily accessible for travelers.

Comfortable Accommodation
Guests can expect bright rooms equipped with modern amenities such as satellite TV, a desk, and a minibar. The en suite bathrooms add an extra touch of convenience to ensure a pleasant stay.

Great Facilities
From the breakfast room on the 6th floor with scenic views of Pforzheim to the on-site Italian restaurant and lobby bar, guests have plenty of dining options. Additionally, guests can take advantage of reduced rates at a nearby fitness room for a well-rounded stay.

Book your stay at Hotel Residenz Pforzheim now to experience convenience, comfort, and great facilities.

Important information:

The Hotel Residenz enjoys a special arrangement with the Fitness Company, which is located only 1312 feet from the hotel. You can use the equipment, sauna and steam bath there. Massages can be arranged directly at the hotel.


When booking 6 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1109 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
G
Gangolf solo_traveller de
9
Pros:

Eine Flasche auf dem Zimmer und Tee und Kaffee zum selber zubereiten 😃

2026-06-20 via Nuitee
V
Van Beerendonk solo_traveller nl
8
Pros:

Super locatie voor de doorreis naar oostenrijk, auto kan geparkeerd worden in de garage van het hotel, hier betaal je geld voor maar aan de overkant is een ook een grote openbare parkeerplaats, die is gratis. Eet gelegenheden om de hoek net als een tankstation. Super!

2026-06-20 via Nuitee
A
Angie solo_traveller de
2
Bodenlose Frechheit
Pros:

Das Frühstück

Cons:

So ein Zimmer zur Übernachtung zu diesem Preis zu verkaufen ist eine bodenlose Frechheit. Die Wände voller Spachtelmasse, Leisten die von den Wänden abfallen und dunkle (nicht zuordenbare) Flecken mitten auf dem Bett. Die Toilette war schmutzig, die Türe im Badezimmer hat schon deutlich bessere Zeiten gesehen, dunkle widerliche Flecken an den Wänden und unfassbar große und dunkle Flecken an Vorhängen und eine Klimaanlage war auch nicht vorhanden. Ich bin eigentlich ein großer Mercure Fan, aber dieses Hotel geht garnicht! Unfassbar wie man sowas vermieten kann!
Man kommt nach 8 Stunden Fahrtzeit und einem 16 Stunden Arbeitstag in so ein Zimmer und könnte eigentlich nur heulen. Wenn ich könnte würde ich eine Minussterne Bewertung abgeben. NIE WIEDER!

2026-06-20 via Nuitee
R
Robert solo_traveller de
9
Pros:

Nettes Personal, geht auf den Gast bei Problemen ein. Grundsätzlich ein nettes Hotel.

Cons:

Nur wenige Zimmer mit Klimaanlage, bei sehr heißen Temperaturen, wie es bei uns der Fall war, wird es sehr warm im Zimmer.

2026-06-20 via Nuitee
T
Thi Thuy Duong solo_traveller de
8
Sehr gute Preis-Leistung und gute Alternative, wenn es in Stuttgart sehr teuer ist.
Pros:

Das Preis-Leistung ist super.
Geräumiges Zimmer
Kostenlose Wasserflasche
Frühstück
Freies Parken
.. inklusive

Cons:

Es war kein Chip mehr da, um aus dem Parkhaus zu fahren und ich musste warten bis ich gesehen wurde..
Einfache Ausstattung
Es dauert länger , um auf die Autobahn zu kommen

2026-06-20 via Nuitee
J
Jacobi solo_traveller nl
6
2026-06-20 via Nuitee
T
Thilo solo_traveller de
8
2026-06-19 via Nuitee
G
Geert solo_traveller nl
7
2026-06-19 via Nuitee
G
goldywing solo_traveller nl
7
Pros:

Inchecken betaling met creditcard card was niet mogelijk, balie medewerkster wist niet goed hoe het systeem werkte,collega deed niets om te helpen,hebben dan maar contact betaald.geen herhaling voor ons.

Cons:

Zie bovenstaande.

2026-06-18 via Nuitee
K
Katrin solo_traveller de
3
2026-06-18 via Nuitee
T
TomislavPenic solo_traveller hr
8
2026-06-18 via Nuitee
J
Jobey solo_traveller gb
10
Pros:

Location was very good and staff friendly

2026-06-18 via Nuitee
P
Peter couple us
9
Pros:

Convenience, price

2026-06-17 via Nuitee
C
Corina solo_traveller de
7
2026-06-17 via Nuitee
M
Mathew solo_traveller gb
5
Poor room, needs urgent updating
Pros:

The lobby

Cons:

The room

2026-06-17 via Nuitee
S
Steffanie solo_traveller de
8
2026-06-17 via Nuitee
B
Bart couple be
10
Pros:

Heerlijk ontbijt

Vriendelijk personeel

Cons:

Niets

2026-06-16 via Nuitee
M
Marlon solo_traveller de
10
2026-06-16 via Nuitee
D
Dagmara extended_group gb
8
2026-06-15 via Nuitee
K
Karin couple de
7
2026-06-15 via Nuitee