Holiday Inn Express & Suites Houston - Memorial Park Area by IHG

Hotels
Holiday Inn Express
7.7 (309 reviews)
7625 Katy Freeway , Houston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Great breakfast
Helpful staff
Cons:
Noise from the freeway
Issues with room amenities

Categories

Cleanliness
6.85
Room cleanliness was acceptable but had issues with noise and darkening shades.
Service
8.31
Most of the staff were welcoming and helpful, though there was one negative experience.
Location
8.35
Great location close to stores, very peaceful.
Room Quality
6.81
Room quality affected by noise from the freeway and some issues with shower pressure.
Amenities
7.84
Amenities include a good breakfast and bed comfort, but the air conditioner was loud.
Value for Money
8.29
Generally good value for the amenities and location.
Food and Beverage
7.85
Breakfast was consistently praised and considered good.
Overall Experience
7.32
Overall stay was pleasant despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:45

Property Description

Convenient Location and Amenities
Located just off Interstate 10 and minutes from Memorial Park, our Houston hotel offers a complimentary hot breakfast, indoor pool, and fitness center. Ideal for both business and leisure travelers.

Modern Rooms and Comfort
Each room includes free WiFi, a flat-screen TV, microwave, and refrigerator. The private bathroom is stocked with complimentary toiletries and a hairdryer. Enjoy the convenience of in-room coffee making facilities.

Business and Leisure Facilities
Guests have access to our business center, laundry facilities, and can enjoy free coffee in the lobby. Explore the nearby Houston Arboretum and Nature Center or easily reach Downtown Houston just 14.5 km away.

Book your stay at Holiday Inn Express & Suites Houston - Memorial Park Area for a comfortable and convenient experience.

Important information:

This property will be undergoing renovations until further notice. During this period, guests may experience some noise or light disturbances, and some facilities may not be available.

Elevators are temporarily out of service. You can enter room through stairs.

There will be a small renovation that will be carried out from 15/07/25 to 31/08/25Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 309 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 7.85
Overall Experience: 7.32
B
Bodie family_with_children za
5
Clean, good breakfast but bathrooms needs upgrades!
Pros:

Good location in proximity to key areas. Breakfast is really decent!

Cons:

The bathrooms are in serious need of an upgrade. The highway facing rooms are noisy with the highway noise. Beds are also very springy, and not a nice mattress.

2026-04-08 via Nuitee
B
Bodie family_with_children za
5
Lovely, minor improvements needed
Pros:

Wonderful staff, and great breakfast!

Cons:

Hot water didn’t work for 2 days. It was a known issue. Bathrooms could do with a bit of uplift

2026-04-01 via Nuitee
A
Alphonse couple us
10
2026-03-25 via Nuitee
N
Neta family_with_children us
4
2026-03-16 via Nuitee
J
Jo extended_group us
8
Clean, convenient location, friendly staff.. we had a great night sleep and felt safe!
Pros:

Friendly staff greeted us after a long trip to get there. Was there to renew our real estate license so it was close and convenient to the school we use. Breakfast was good lots of choices,and the bed was so comfortable. We would stay again!

Cons:

There was just a couple of things but they are under a renovation and we could see all the improvements that they were doing. They will be changing out the door handles with updated card entry slots, and they will be repairing the ice machine on that floor other than that everything was good☺️

2026-03-09 via Nuitee
E
Edgar solo_traveller mx
6
Average
Pros:

Location

Cons:

They charge higher prices , different as shown in booking..

2026-03-05 via Nuitee
E
Erin family_with_children us
7
Too loud too close to freeway
Cons:

Too close to the freeway we couldn’t sleep due to the loud trucks and cars passing by. Although staff were nice and beds were comfortable it was too loud at night for us.

2026-03-02 via Nuitee
A
Anton family_with_children us
8
2026-03-01 via Nuitee
C
Charrae couple us
10
2026-02-23 via Nuitee
K
Kimberly-Rose family_with_children us
10
Pros:

Very nice and worth the price

2026-02-23 via Nuitee
S
Silva family_with_children us
8
Great!
Pros:

Breakfast was great had plenty of options and everything was fresh. Location was perfect for my family and I. Everywhere we wanted to go was only 10-15 min from the room.

2026-01-18 via Nuitee
R
Ricardo family_with_children uy
10
2026-01-18 via Nuitee
M
Mona couple us
5
2026-01-15 via Nuitee
B
Benjamin couple us
9
Was perfect short the stay we needed. Excellent staff
Pros:

Great staff, clean and great value

Cons:

Area was a little shady

2026-01-12 via Nuitee
A
Anna family_with_children us
9
2026-01-05 via Nuitee
L
Luis family_with_children mx
10
2026-01-04 via Nuitee
J
Jamila family_with_children us
7
2026-01-02 via Nuitee
V
Valeria couple us
10
2026-01-02 via Nuitee
L
Logan family_with_children us
9
2025-12-30 via Nuitee
K
Kathy couple us
5
The shower will get you sued one day.
Pros:

The location & the breakfast

Cons:

The shower in our room was dangerous!! The water pressure was extremely high & almost knocked me down. There was no way to adjust it.

2025-12-30 via Nuitee