Holiday Inn Little Rock-Presidential-Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.3 (403 reviews)
600 Interstate 30 , Little Rock , US
+1 501-375-2100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Exceptional service and friendly staff (Dre, Damion, Michelle)
Great, convenient location
Clean and comfortable rooms/pillows
Pet-friendly policy
On-site restaurant and pool
Free parking
Cons:
Incorrect/duplicate incidental charges billed to card
Booked two double beds but received a room with one bed

Categories

Cleanliness
9.2
Rooms were described as clean in multiple reviews and guests commented on comfortable beds and pillows; overall cleanliness sentiment is strongly positive.
Service
10
Exceptional service repeatedly highlighted—numerous enthusiastic shout-outs for Dre, Damion, Michelle and other staff, with multiple reviewers citing above-and-beyond interactions and 5-star praise.
Location
9.7
Multiple mentions of a great, convenient location (close to highway, good for concerts, free parking) indicate a very strong location sentiment.
Room Quality
8.8
Rooms were generally described as clean and comfortable, but at least one guest reported receiving a different bed configuration than booked (two doubles vs one), lowering this category slightly.
Amenities
9.5
Positive mentions of on-site restaurant, pool (kids loved it), and lenient pet policy; amenities are viewed favorably.
Value for Money
8.2
Mostly positive value, but billing issues (multiple incidental charges) and the wrong room configuration for one guest reduced perceived value.
Food and Beverage
9
On-site restaurant and staff recommendations (e.g., Dugan’s Pub) received positive mentions; F&B sentiment is favorable.
Overall Experience
10
Overall experience is outstanding in the reviews, driven primarily by exceptional staff interactions and generally positive comments across location, cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Amenities and Services

Experience a stay filled with luxury at Holiday Inn Little Rock - Presidential Downtown. Indulge in the comfort of a separate seating area and unwind with a variety of satellite channels on the cable TV in each room. Enjoy the convenience of free WiFi, an on-site restaurant, and a bar during your stay.

Convenient Location

Situated within walking distance of popular attractions such as the MacArthur Museum of Arkansas Military History and Arkansas Arts Center, our hotel offers easy access to the best of Little Rock. Explore the city with our free airport transfer service and shuttle to nearby attractions.

Relaxation and Recreation

After a workout in the fitness center, take a refreshing dip in the outdoor pool or simply unwind poolside. With additional perks like free parking and a dry cleaning service, we ensure a stress-free and enjoyable stay for all our guests.

Book your stay at Holiday Inn Little Rock - Presidential Downtown now for a remarkable experience in Little Rock, Arkansas!

Important information:

For any Room Including Breakfast: The rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIT

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.3
Based on 403 reviews
Cleanliness: 9.2
Service: 10
Location: 9.7
Room Quality: 8.8
Amenities: 9.5
Value for Money: 8.2
Food and Beverage: 9
Overall Experience: 10
M
Margaret • solo_traveller • us
10
Arkansas Weekend Roadtrip
Pros:

Michele
Amanda
Richard
Stanley
Everyone was a 10.
Customer service was great great during my stay. Great location for my first time visiting Little Rock Arkansas.

Cons:

Everything was great.

2026-10-26 • via Nuitee
J
Jones • solo_traveller • us
10
2026-09-14 • via Nuitee
J
Jodie • couple • us
10
Great location, easy access, comfortable bed & pillows.
Pros:

Location and setting

Cons:

Nothing

2026-09-14 • via Nuitee
P
Passenger07490047304 • Family
10
Great location & nice staff
Pros:

We were in town for a concert and the hotel is in a great location with free parking available. Damion checked us in and is one of the nicest people I've encountered at a hotel! Our room was clean and there's a restaurant on site so we could grab some food and drinks before the show. And the kids loved the pool!

2026-08-29 • via Tripadvisor
J
J1399PYmarilynv • Family
10
Damion!!!!!
Pros:

Damion is Fantastic!!!!! He has the best personality!

2026-08-28 • via Tripadvisor
W
W2904ZElindah • Family
10
Damion is the BEST
Pros:

Damion is the BEST and he played us a Dolly song on the piano!!!

2026-08-28 • via Tripadvisor
7
755adriannap • Couples
10
Great Stay
Pros:

I had a great time! The front desk was extremely nice, and Dre helped make my start exceptional. I will definitely be back!

2026-08-27 • via Tripadvisor
K
kendrag404 • Couples
10
Welcoming
Pros:

Dre was very welcoming ! & Michelle’s was very nice and quick with check in ❤️

2026-08-22 • via Tripadvisor
6
600prettyj • Solo travel
10
I love Dre he is the best
Pros:

Dre is the best very friendly very nice make you feel very at home

2026-08-22 • via Tripadvisor
D
David • extended_group • us
7
Signed a incidental charge of $20 but got charged 20 then 55 then 20 again still waiting to see if t
Pros:

Convent location GREAT pillows.

Cons:

Booked a room with two double beds, got a nicer room but it had ONE bed, that doesn’t work when you have a coworker with you.

Signed a incidental charge of $20 but got charged 20 then 55 then 20 again still waiting to see if that comes off my card.

2026-08-20 • via Nuitee
Z
zacht914 • Solo travel
10
Best holiday Inn I’ve been to.
Pros:

Michelle and Dre were the best!!

2026-08-17 • via Tripadvisor
K
Kelly • solo_traveller • us
10
2026-08-16 • via Nuitee
D
daniellX8608TE • Solo travel
10
Great experience
Pros:

One of the only locations that accepts visitors under 21, would visit again!

2026-08-15 • via Tripadvisor
R
Relax27839513464 • Friends getaway
10
Outstanding employee recognition for DRE
Pros:

Outstanding Employee Recognition for Dre

I want to take a moment to recognize Dre at the front desk because employees like him deserve to be acknowledged—not just by management, but by corporate leadership as well.

From the moment I interacted with Dre, he went above and beyond to take care of every single one of my needs, even the small things that could easily be overlooked. What impressed me most was that he was extremely busy, yet he never made me feel rushed, ignored, or like I was an inconvenience. He remained kind, professional, patient, and genuinely attentive throughout the entire interaction.

Dre is a perfect example of what exceptional customer service should look like. His ability to stay positive and helpful while managing a busy front desk truly stood out to me. You can tell when someone is simply doing their job versus someone who genuinely cares about the experience they provide—and Dre absolutely falls into the second category.

Corporate leadership should know that Dre is an asset to this organization. Employees who consistently make customers feel valued, respected, and taken care of are the ones who leave a lasting impression and represent a company at its very best.

Please make sure Dre receives the recognition he deserves. He didn’t just meet my expectations—he exceeded them. Thank you, Dre, for making what could have been a stressful experience feel easy and pleasant. Your hard work and attitude definitely did not go unnoticed! ⭐⭐⭐⭐⭐

2026-08-14 • via Tripadvisor
I
I4470ARbrandonf • Solo travel • Charlotte, North Carolina
10
Perfect place to stay!
Pros:

I wouldn't stay anywhere else! Damion is the best and makes sure everyone is taken care of all the time.

2026-08-11 • via Tripadvisor
G
G4945CYbrads • Family
10
Great from check-in to check-out
Pros:

Room was clean with everything we needed.

I asked for restaurant recommendations, and Damion’s recommendation was spot on (Dugan’s Pub).

We appreciated the lenient pet policy, since finding pet friendly hotels with 3 dogs is never easy.

Location was very convenient, being just off the highway.

2026-08-10 • via Tripadvisor
D
Dustin • couple • us
7
Pros:

Good location

Cons:

The fridge did not work in my room nor did the deadbolt lock.

2026-08-10 • via Nuitee
K
K9513WXjustint • Friends getaway
10
Great experience best staff was Dre
Pros:

It was a great experience amazing breakfast and the staff was wonderful especially Dre. He was very helpful and gave us no problems and made the experience worth it.

2026-08-08 • via Tripadvisor
D
David • couple • us
10
2026-08-08 • via Nuitee
A
ailikad • Family
10
Awesome Customer Service
Pros:

The room is clean, and the staff is friendly.

2026-08-03 • via Tripadvisor