Residence Inn Fort Lauderdale Pompano Beach/Oceanfront

Beachfront

Great location and customer service! Valet Frank was incredibly kind, always smiling, and had such a positive attitude that instantly made us feel welcome. You can tell he genuinely cares about the guests. His energy added so much value to the overall hotel experience.

We had a great experience at the Residence Inn. Nicole and the front desk staff were so friendly and helpful with our kids… offering beach toys and smiles. The restaurant and pool staff were so kind and we had a great experience at the cabana by the beach with Josh and team. Great stay for a family! Highly recommend!

Location was good

la amplitud de la habitación, la atención buena.

Nice location, but that's about all the hotel has going for it. Housekeeping failed to come several days, even when we expressly requested it, and when they did they spent 5 minutes halfheartedly cleaning one of two rooms, and then left. When staff returned to correct this after we flagged it, my wife was on a work call and told them not to come in. They entered anyway, interrupting her meeting. Both staff members were rude and condescending, and mocked her for having asked that the bed be made in the first place. A missed bed isn't a big deal. Walking into a guest’s room after being explicitly told not to, being hostile, and then mocking a guest for the original complaint is a different category of problem entirely. Management responded via text but the response was generic and barely included an apology. We've been coming here 4 years in a row, but this was the last time.

Great location to the beach.

I am leaving today after 4 1/2 months of staying here at the Residence Inn. I wanted to take a moment and recognize the valet department. It begins with the supervisor Frank who sets the tone for the most welcoming experience! He consistently works incredibly hard and manages everything with efficiency and professionalism! On top of that, he is always pleasant, friendly and welcoming which makes a great impression every time! His positive attitude and strong work ethic truly stand out and make a difference! It doesn’t end with him!!! His entire team carries the same positivity and enthusiasm!!!! Thank you Frank, Antonio, Ajay, Patricia, Esteban, Nicholas! Will miss seeing your welcoming faces everyday!

Frank was awesome! Prompt and friendly and helpful

Family of 4 (11 & 7 yo.)
Such an amazing experience this spring break! Antonio and Frank working valet were so positive and happy. Every time we saw them we were greeted with smiles and laughs. They were constantly hustling around, ensuring everyone’s needs were met timely & efficiently. Nicole working front desk was so sweet and kind! She always met us with a warm, happy welcome & a huge smile. She made us feel welcomed from the moment we checked in and every day after. Give all three of them a raise!!
The hotel as a whole is beautiful. It has a restaurant attached, pool, hot tub & private beach with a rinse station. The rooms are clean & the beds are comfortable. The breakfast in the morning has so many options and everyone working it is so helpful and kind!
My only complaint is that people go down to the pool the moment it opens and put stuff on the chairs to “reserve” it. More often than not they aren’t using the chairs and other people could be using them. It was frustrating but nothing major.

The staff at this hotel really did make our trip so memorable and we will absolutely be back!

The experience was excellent ✨ The hotel is wonderful, and the valet parking service was spectacular. I especially want to highlight Frank’s attention—he made everything even more comfortable and pleasant. I would definitely come back! 🙌

Great service from the welcoming valet staff !! to the breakfast team, (waffles!!!) restaurant staff, pool amenities- thank you!!, housekeeping and front desk team...also very clean and everyone was quick to help and super friendly ...we will stay here again!

Fantastic property - every single thing about our stay was exceptional. Location/right on the beach with their own area for cabanas, umbrellas, chairs and attendant. Nice pool, heated and relaxing vibe with many families and mix-age range of couples. We loved the room layout and balconies.

The most noticeable thing was the service and style of the entire staff. Amazing - and so many guests commenting to each other in the elevator or by the pool. Exceptional staff everywhere!

The Valet guys Frank & Antonio were fantastic. So accommodating and remember everyone when you come and go, very helpful.

Front Desk team - outstanding, service was fantastic: Anastasia, Nicole, Natasha, Nicolette!

Pool attendant Ray was wonderful, recommending the chair areas with shade all day for us.

Beach attendant Darius servicing all the guests for set-ups, and great F&B service.

Excellent breakfast daily included, wonderful ladies operating it.

We loved the restaurant and ate so many meals there. Excellent food and variety. Maddie - great service and hard worker!

We will be returning as a result of our excellent experience!

Very attentive valet staff. Never a wait and always friendly and helpful with bags.

Frank and the valet team were awesome and front desk was super friendly