Hotel Marina Riviera

Hotels
8.3 (457 reviews)
40770 Big Bear Boulevard , Big Bear Lake , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cozy atmosphere
Friendly staff
Incredible view
Understanding management
Cons:
Uncomfortable mattress
Non-functioning amenities
Poor food quality
Cleanliness issues

Categories

Cleanliness
8.03
There were complaints about bad smells and cleanliness issues in the room.
Service
9.5
Management was understanding and offered credits for issues experienced during the stay.
Location
9.54
The location was praised as good and beautiful, particularly near the lake.
Room Quality
6.99
Rooms had issues such as uncomfortable mattresses and noise disturbances from neighbors.
Amenities
8.52
Good amenities available, though some were not functioning properly.
Value for Money
7.98
Overall value was seen as lacking, especially with pricing expectations not being met.
Food and Beverage
7.03
Food quality was rated poorly, described as awful and like fast food.
Overall Experience
8.8
Mixed feelings overall, with great moments overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:26

Property Description

Scenic Views of Big Bear Lake
Hotel Marina Riviera offers breathtaking views of Big Bear Lake, creating a tranquil escape for guests seeking relaxation and outdoor adventures.

Convenient Amenities and Services
From the outdoor pool and hot tub to the complimentary shuttle service to Snow Summit, guests can enjoy a range of amenities to enhance their stay. The on-site ski fitting and rentals make hitting the slopes a breeze, while the proximity to The Village adds convenience for dining and shopping.

Versatile Event Spaces and Recreational Activities
With ample meeting spaces overlooking the lake and mountains, Hotel Marina Riviera is ideal for hosting events. Guests can explore the area's diverse recreational activities, from hiking and mountain biking to skiing and snowboarding.

Ready to experience the beauty of Big Bear Lake at Hotel Marina Riviera? Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 457 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 8.8
4
498candiceh NONE
10
Amenities & views unmatched
Pros:

The staff were very welcoming and hospitable. This is the perfect hotel to visit if you want a view of Big Bear Lake. The amenities are one of a kind with a private beach, come plunge, sauna, and fireplace in some rooms.

2026-05-14 via Tripadvisor
E
Erica couple us
10
2026-05-13 via Nuitee
A
Anderson solo_traveller us
10
Pros:

Everything was amazing...we loved the firepits, the lake front. The view from the hotel rooms..

Cons:

There was nothing we didn't really liked..everything was great..

2026-05-05 via Nuitee
D
Departure51802007771 NONE
10
Location, View, Food, Amenities... all worth the price!
Pros:

This is a nice newly updated hotel that sits on the marina with balconies overlooking the water form every room. It is also right across the street from Big Bear Village with lot's of shops and restaurants. They have a dry sauna, pool and spa, fire pits, and an Italian restaurant attached. Everything we had to the restaurant (breakfast, dinner, cocktails) was excellent and the staff are all very pleasant and helpful. I normally do not stay at hotels anymore and prefer an Airbnb, but I would definitely stay here again.

2026-05-04 via Tripadvisor
A
Anderson solo_traveller us
10
Pros:

It was very beautiful the rooms were clean. The view from the hotel was great.

Cons:

There wasn't anything bad.

2026-04-13 via Nuitee
C
Cesar couple us
10
Pros:

The location and the cleanliness.

Cons:

The restaurant closes early, we check in late and was looking for food.

2026-04-13 via Nuitee
E
Erika couple mx
9
2026-04-12 via Nuitee
D
Dana couple us
9
2026-04-10 via Nuitee
D
Daniela solo_traveller us
10
Wonderful!
Pros:

Great location, wonderful views of the lake, and the staff were so kind and sweet!

Cons:

My TV wasn’t working although I was offered to move to another room. It wasn’t a deal breaker to be honest.

2026-04-04 via Nuitee
Q
Quest14038928035 NONE
2
Do Not Recommend
Pros:

The room was not very clean (baseboards were dirty) and the place itself seemed old. In our 1st room, the blinds were shattered in a few places and housekeeping had just finished cleaning. The fact that this was not mentioned or corrected (and the blind shards were left on the window sill) was very sloppy and not worth over $1k spent on the room. The couch was absolutely terrible. it was only comfortable for the kids. For the adults, there was no back rest and the couch itself was short and play-sized. It was not a cozy or comfortable experience. The half door on the shower left the floor in the bathroom soaking wet. All in all, very disappointed and will not return or recommend the place.

2026-04-02 via Tripadvisor
O
ORISEL solo_traveller us
10
2026-03-30 via Nuitee
N
Nora solo_traveller es
10
Pros:

This is the best hotel in town. Amazing lake views and lovely atmosphere

2026-03-29 via Nuitee
S
Samuel extended_group us
9
2026-03-27 via Nuitee
M
Mahjabeen couple sa
9
Cool stay
Pros:

The location is excellent. Right by the lake and 2 mins from the Village with beautiful view from the room. Really enjoyed the fire pits outside. The staff is wonderful. The place is very nicely, minimally decorated and superbly clean. Ample parking. 24/7 front desk service.

Cons:

Not a biggie. Just wish there was a surface in the room to keep things or maybe a small coffee table or a shelf under the tv to keep personal items.

2026-03-26 via Nuitee
M
mark calderwood couple us
7
Overpriced no amenities
Cons:

No coffee maker, tv didn't work, no one answered phone, over priced

2026-03-22 via Nuitee
G
Gage couple us
10
Pros:

Internet was down when we arrived so the system was not working for check in. They didn’t make it an issue for us and everything went smoothly.

2026-03-20 via Nuitee
D
Deepak couple us
10
2026-03-17 via Nuitee
L
lafurrh Couples Rancho Santa Margarita, California
10
Perfect Big Bear experience
Pros:

This hotel is conveniently located on the lake in very close to village shops and restaurants. It is my go to place when visiting Big Bear as the rooms are extremely comfortable and I’ll have a few of the water. Staff is incredibly friendly and will do whatever needed to create the perfect stay for you. The rooms are beautiful and incredibly comfortable and quiet. The restaurant bar on site is the perfect place to catch a beautiful sunset. This is a perfect couples getaway spot and my husband and I will continue to make this hotel our go to place when in Big Bear.

2026-03-15 via Tripadvisor
J
Joel couple us
7
Overall it was a nice stay
Pros:

I loved that it was right on the water and gave very cozy vibes.

Cons:

Everything was good but, there was a little bit of dirt and hair on the floors as well as a little blood clot in the sink.

2026-03-13 via Nuitee
Z
Z9529WYnorap NONE
10
Best Hotel in Big Bear
Pros:

Love this place! It's the best hotel in Big Bear. Great location—within walking distance to the town, with lake views from every room and the jacuzzi. The décor is tasteful, and all the reception staff were very kind and helpful.

2026-03-04 via Tripadvisor