Hotel Marina Riviera

Hotels
8.3 (448 reviews)
40770 Big Bear Boulevard , Big Bear Lake , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cozy atmosphere
Friendly staff
Incredible view
Understanding management
Cons:
Uncomfortable mattress
Non-functioning amenities
Poor food quality
Cleanliness issues

Categories

Cleanliness
8.03
There were complaints about bad smells and cleanliness issues in the room.
Service
9.5
Management was understanding and offered credits for issues experienced during the stay.
Location
9.54
The location was praised as good and beautiful, particularly near the lake.
Room Quality
6.99
Rooms had issues such as uncomfortable mattresses and noise disturbances from neighbors.
Amenities
8.52
Good amenities available, though some were not functioning properly.
Value for Money
7.98
Overall value was seen as lacking, especially with pricing expectations not being met.
Food and Beverage
7.03
Food quality was rated poorly, described as awful and like fast food.
Overall Experience
8.8
Mixed feelings overall, with great moments overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:26

Property Description

Scenic Views of Big Bear Lake
Hotel Marina Riviera offers breathtaking views of Big Bear Lake, creating a tranquil escape for guests seeking relaxation and outdoor adventures.

Convenient Amenities and Services
From the outdoor pool and hot tub to the complimentary shuttle service to Snow Summit, guests can enjoy a range of amenities to enhance their stay. The on-site ski fitting and rentals make hitting the slopes a breeze, while the proximity to The Village adds convenience for dining and shopping.

Versatile Event Spaces and Recreational Activities
With ample meeting spaces overlooking the lake and mountains, Hotel Marina Riviera is ideal for hosting events. Guests can explore the area's diverse recreational activities, from hiking and mountain biking to skiing and snowboarding.

Ready to experience the beauty of Big Bear Lake at Hotel Marina Riviera? Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 448 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 8.8
A
Anderson • solo_traveller • us
10
Pros:

It was very beautiful the rooms were clean. The view from the hotel was great.

Cons:

There wasn't anything bad.

2026-04-13 • via Nuitee
C
Cesar • couple • us
10
Pros:

The location and the cleanliness.

Cons:

The restaurant closes early, we check in late and was looking for food.

2026-04-13 • via Nuitee
E
Erika • couple • mx
9
2026-04-12 • via Nuitee
D
Dana • couple • us
9
2026-04-10 • via Nuitee
D
Daniela • solo_traveller • us
10
Wonderful!
Pros:

Great location, wonderful views of the lake, and the staff were so kind and sweet!

Cons:

My TV wasn’t working although I was offered to move to another room. It wasn’t a deal breaker to be honest.

2026-04-04 • via Nuitee
O
ORISEL • solo_traveller • us
10
2026-03-30 • via Nuitee
N
Nora • solo_traveller • es
10
Pros:

This is the best hotel in town. Amazing lake views and lovely atmosphere

2026-03-29 • via Nuitee
S
Samuel • extended_group • us
9
2026-03-27 • via Nuitee
M
Mahjabeen • couple • sa
9
Cool stay
Pros:

The location is excellent. Right by the lake and 2 mins from the Village with beautiful view from the room. Really enjoyed the fire pits outside. The staff is wonderful. The place is very nicely, minimally decorated and superbly clean. Ample parking. 24/7 front desk service.

Cons:

Not a biggie. Just wish there was a surface in the room to keep things or maybe a small coffee table or a shelf under the tv to keep personal items.

2026-03-26 • via Nuitee
M
mark calderwood • couple • us
7
Overpriced no amenities
Cons:

No coffee maker, tv didn't work, no one answered phone, over priced

2026-03-22 • via Nuitee
G
Gage • couple • us
10
Pros:

Internet was down when we arrived so the system was not working for check in. They didn’t make it an issue for us and everything went smoothly.

2026-03-20 • via Nuitee
D
Deepak • couple • us
10
2026-03-17 • via Nuitee
J
Joel • couple • us
7
Overall it was a nice stay
Pros:

I loved that it was right on the water and gave very cozy vibes.

Cons:

Everything was good but, there was a little bit of dirt and hair on the floors as well as a little blood clot in the sink.

2026-03-13 • via Nuitee
F
Fernando Cotrim • solo_traveller • br
8
2026-03-04 • via Nuitee
C
Carlos • couple • us
10
Genial
Pros:

Encantado de la vista al lago el jacuzzi

2026-03-01 • via Nuitee
M
Mahamar • family_with_children • us
10
I only spent several hours as I ended up in the hospital but I am very grateful of how they handled the situation
Pros:

The hotel was very prompt to assist me when I fainted in the hotel room. Thanks to God the emergency services arrived on time and took care of me.

Cons:

I think it would be wise to let the first customers know about the situation of the altitude and what precautions to take.

2026-02-27 • via Nuitee
B
Brianne • couple • us
5
2026-02-24 • via Nuitee
M
Malachi • couple • us
10
Absolutely amazing!
Pros:

Everything!

Cons:

Nothing. It was phenomenal

2026-02-24 • via Nuitee
T
Thanachot • solo_traveller • us
10
Pros:

The ambiance is impeccable, the decorations are immaculate, and the cleanliness is impeccable.

2026-01-25 • via Nuitee
T
Trieu • couple • us
9
Great location, helpful staff. Dog-friendly location, unfortunately my kids are very allergic to dogs. Nothing a little
2026-01-20 • via Nuitee