Black Swan House, Old Town

Hotels
8.6 (1618 reviews)
Długa 74 , Gdańsk , pl

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
7.9
Some rooms noted cleanliness issues, such as dust and stained linens.
Service
9.1
Staff was quick to respond and very helpful, enhancing the positive experience.
Location
9.1
Multiple reviews praised the great location near bars and restaurants in the old town.
Room Quality
8.6
Rooms were spacious and well-decorated, but some had issues like high temperatures.
Amenities
8.1
Amenities were mentioned as satisfactory, but lacking some details like a sink in the room.
Value for Money
8.6
The price-quality ratio was considered good across multiple reviews.
Food and Beverage
8.7
No specific mentions, but considered standard for this hotel tier.
Overall Experience
8.7
General sentiment was positive with many satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:47

Property Description

Luxurious Accommodation
Experience comfort and style at Black Swan House, Old Town in Gdańsk. Enjoy stunning garden and city views from our sustainable property located near key landmarks like St. Nicholas Roman Catholic Church and Neptune Fountain. Each unit is equipped with modern amenities including air conditioning, flat-screen TV, and free WiFi.

Convenient Location
Situated just 400 meters from the city centre and with popular attractions like Long Market and Main Town Hall within walking distance, our aparthotel is the perfect base for exploring Gdańsk. Take advantage of sightseeing tours available in the area to make the most of your stay.

Exceptional Service
From the moment you arrive at Black Swan House, Old Town, our friendly staff is dedicated to ensuring your comfort and satisfaction. Book your stay now and indulge in a memorable experience in the heart of Gdańsk.

Important information:

Due to the change in tax regulations, the tax number should be provided before paying the fee. Please note that the property is accessed via steps. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GDA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1618 reviews
Cleanliness: 7.9
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.7
Люсинда family_with_children ch
10
Апартаменты в центре города, красивый вид из окна, уютно, легкое заселение.
Pros:

Интерьер, угощение.

2026-04-11 via Nuitee
L
LUISA couple it
9
posizione fantastica!
Pros:

posizione fantastica e ottimo prezzo. In pieno centro, ma molto tranquillo, con diversi bar e ristoranti nel raggio di pochi metri

Cons:

abbiamo preso la stanza senza finestra, cosa che abbiamo un po' patito, ma lo sapevamo, quindi non posso annoverarlo fra i difetti

2026-04-11 via Nuitee
N
Nikolay couple pl
10
2026-04-10 via Nuitee
M
Monika couple de
8
Toller Städtetrip
Pros:

Die Lage war top. Wir hatten einen guten Ausblick.
Man konnte gut mit dem Hotel kommunizieren und hat auch alles mit den Codes wunderbar geklappt!
Wir kommen wieder!

Cons:

Das WLAN war manchmal nicht so gut. Es war ein bisschen hellhörig.

2026-04-09 via Nuitee
I
Ingrid extended_group no
7
2026-04-09 via Nuitee
A
Adriana couple sk
10
Pros:

Hotel v centre mesta,idealna poloha, vsade je blizko...izba cista,pohodlne postele, vsetky instrukcie k prichodu zrozumitelne a vcas podane. Dakujeme za prijemny pobyt 🙂

2026-04-09 via Nuitee
G
Gabriela couple ar
10
Pros:

La ubicación es excelente.

Cons:

Subir 4 pisos por escalera pero lo vale.

2026-04-09 via Nuitee
A
Antonio Javier couple es
10
EXCELENTE UBICACIÓN Y CONFORT
Pros:

La ubicación del alojamiento es excelente. Perpendicular a la calle principal de la ciudad y a 2 minutos de las tiendas y monumentos más destacados.

Cons:

El acceso a la entrada del alojamiento.

2026-04-08 via Nuitee
L
Lukasz solo_traveller us
10
Great value stay in the heart of Gdansk with amazing views of Dlugi Targ!
Pros:

Excellent location located right off the Main Street (Dlugi Tart). There are rooms facing the main pedestrian streets which can get noisy in the afternoons but this also means incredible views of the old town. If you prefer to stay away from the bustle, I recommend booking a room facing the courtyard. I chose to stay facing Dlugi Targ and with some ear plugs I slept fine. The room was clean, tidy and I found the beds to be comfy - it was two twin beds put together. The rooms were cleaned each day which I really appreciated. Fantastic stay and great value. Keep in mind, everything is done through the bookings app as there is no reception on site. Highly recommend though!

2026-04-08 via Nuitee
V
Valeria couple sk
9
Pros:

Very good location in the heart of the city, the apartment was extremely clean and comfortable. Easy access to the accommodation with help of the door code; the host was very helpful and constantly in contact.

Cons:

The windows of our apartment faced the main street, which made it a bit noisy at night, but it didn't bother us.

2026-04-08 via Nuitee
V
Victoria couple no
10
Sentralt og enkelt
Pros:

Sentralt og god kommunikasjon med verten

2026-04-07 via Nuitee
L
Lorenzo extended_group it
10
Fantastico lo rifarei altre 100 volte
Pros:

La posizione era perfetta e rispecchia ciò che viene mostrato nelle foto

Cons:

niente tutto perfetto

2026-04-07 via Nuitee
L
Lorenzo couple it
10
2026-04-07 via Nuitee
J
Joacim family_with_children se
8
2026-04-07 via Nuitee
M
Mariusz family_with_children pl
10
Mariusz z rodziną.
Pros:

Bardzo udany pobyt. Znakomita lokalizacja.Polecam.

2026-04-06 via Nuitee
J
Jan couple pl
9
Pros:

Czystość i funkcjonalność.

2026-04-06 via Nuitee
G
Giulio solo_traveller it
10
2026-04-06 via Nuitee
B
Barbara family_with_children it
10
Camera top
Pros:

Camere curatissime e pulite, con tutto il necessario!!!
Posizione meravigliosa!
Consigliatissimo per famiglie , camere spaziose e luminose.

Cons:

Nulla

2026-04-05 via Nuitee
A
ALBERTO family_with_children es
10
Gran alojamiento en el corazón de Gdansk
Pros:

La ubicación es magnífica y la habitación en sí tiene su encanto con los techos tan altos. Facilidad de comunicación.

Cons:

Algo de ruido por la noche por la gente de la calle. Nada importante. Y nada que ver con el alojamiento en sí pero sí con la ubicación tan céntrica.

2026-04-05 via Nuitee
N
Nadine couple de
6
War in Ordnung für kurzen Aufenthalt
Pros:

Sehr zentrale Lage, allerdings dafür auch nachts entsprechend laut.
Bequeme Betten.

Cons:

Im Bad roch es sehr unangenehm nach Abfluss. Das Zimmer kann nicht abgedunkelt werden, Schlafmaske empfehlenswert, wer es dunkel benötigt.

2026-04-05 via Nuitee