Black Swan House, Old Town

Hotels
8.6 (1566 reviews)
Długa 74 , Gdańsk , pl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
7.9
Some rooms noted cleanliness issues, such as dust and stained linens.
Service
9.1
Staff was quick to respond and very helpful, enhancing the positive experience.
Location
9.1
Multiple reviews praised the great location near bars and restaurants in the old town.
Room Quality
8.6
Rooms were spacious and well-decorated, but some had issues like high temperatures.
Amenities
8.1
Amenities were mentioned as satisfactory, but lacking some details like a sink in the room.
Value for Money
8.6
The price-quality ratio was considered good across multiple reviews.
Food and Beverage
8.7
No specific mentions, but considered standard for this hotel tier.
Overall Experience
8.7
General sentiment was positive with many satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:47

Property Description

Luxurious Accommodation
Experience comfort and style at Black Swan House, Old Town in Gdańsk. Enjoy stunning garden and city views from our sustainable property located near key landmarks like St. Nicholas Roman Catholic Church and Neptune Fountain. Each unit is equipped with modern amenities including air conditioning, flat-screen TV, and free WiFi.

Convenient Location
Situated just 400 meters from the city centre and with popular attractions like Long Market and Main Town Hall within walking distance, our aparthotel is the perfect base for exploring Gdańsk. Take advantage of sightseeing tours available in the area to make the most of your stay.

Exceptional Service
From the moment you arrive at Black Swan House, Old Town, our friendly staff is dedicated to ensuring your comfort and satisfaction. Book your stay now and indulge in a memorable experience in the heart of Gdańsk.

Important information:

Due to the change in tax regulations, the tax number should be provided before paying the fee. Please note that the property is accessed via steps. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GDA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1566 reviews
Cleanliness: 7.9
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.7
S
Sai Yoke • couple • my
10
Perfect room in old town
Pros:

Room was perfect, no complaints whatsoever. Had everything: minibar, AC, spacious bathroom. Right next to the old town in a quiet neighborhood, no traffic noise.

Cons:

No lifts! Had to lug luggage up 4 flights of stairs.

2026-03-14 • via Nuitee
S
Sylwia • couple • pl
10
Pros:

Lokalizacja super. Blisko do lokali gastronomicznych.

2026-03-13 • via Nuitee
R
Rita Kovács • couple • hu
8
2026-03-13 • via Nuitee
A
Agnieszka • family_with_children • pl
10
Pros:

Bardzo czysto, gustowny, oryginalny wystój, bardzo wygodne łóżka świetna lokalizacja,. Brakowało tylko jakiejś szafki lub niewielkiego blatu, gdzie by można odłożyć umyte naczynia.Poza tym niewielkim minusem - rewelacja!

2026-03-12 • via Nuitee
A
Anna • couple • gb
10
Pros:

Localisation, clean room and bathroom, great communication

Cons:

All great

2026-03-12 • via Nuitee
F
Frank • solo_traveller • de
8
2026-03-10 • via Nuitee
O
Oksana • family_with_children • no
8
Чудове розташування і прекрасний сервіс
Pros:

Чудове місце розташування, чисто і затишно. Неймовірний сервіс, можна лишити багаж до/після заселення/виселення. Чудова приємна комунікація. Все чисто і прекрасно

Cons:

Було б супер, якби була ложка для взуття

2026-03-09 • via Nuitee
A
Anna • extended_group • pl
10
Pros:

W mieszkaniu czysto, łóżka wygodne, samo centrum Gdańska wszędzie blisko. Polecam

Cons:

Jedna rzecz deska sedesowa do wymiany bo się rusza na boki. I przydały by się 2 fotele albo jeszcze jedna dwójka do siedzenia dla pokoju 4 osobowego. A tak pożartym to jesteśmy bardzo zadowolone

2026-03-09 • via Nuitee
J
Janusz • solo_traveller • pl
8
2026-03-08 • via Nuitee
A
ANTON • couple • il
10
Pros:

Отличное местоположение, персонал не встречали, но все было идеально. Чисто, уютно, тихий двор, несмотря на туристический центр.

2026-03-05 • via Nuitee
A
Agata • family_with_children • pl
8
2026-03-05 • via Nuitee
A
Anna • family_with_children • pl
10
Pros:

Świetna lokalizacja w samym centrum, wszedzie blisko,czysto i cicho.

2026-03-04 • via Nuitee
E
Emilia • solo_traveller • pl
10
Piękny widok z ona i świetne, schludne pokoje, bardzo polecam
Pros:

Piękny widok z okna, świetny pokój z wysokimi sufitami, wszystko zadbane, czyste i schludne

2026-03-04 • via Nuitee
J
Jack & Sarah • couple • ie
7
2026-03-04 • via Nuitee
C
Carla • solo_traveller • it
8
Ottima posizione sulla strada principale però di notte possono sentirsi rumori di party people
Pros:

La posizione

Cons:

Il gate di entrata nel virile dove era ubicata la struttura. Quando ho lasciato la struttura il cancello del cortile non si apriva c’era anche un’altra persona che come me non riusciva ad uscire ci sentivamo intrappolate

2026-03-03 • via Nuitee
F
Fang Chi • solo_traveller • tw
7
Pros:

地點很好，周圍很漂亮

Cons:

隔音差，可以聽到隔壁間手機震動聲

2026-03-03 • via Nuitee
P
Paul • family_with_children • gb
10
Very central nice staff
Pros:

Very central lovely wee apartment

2026-03-01 • via Nuitee
P
Polona • solo_traveller • se
8
Amazing location and pretty room!
Pros:

The location is aboslutely the best you could wish for! Room was very cute and nicely furnished, perfect for a short city break. There were glasses, water, some tea bags and coffe, shampoo and shower gel and also bottle opener provided in the room. The view is stunning of the main street Długa.

Cons:

It could be cleaner and the water pressure in the shower as well. The sheets are a somewhat of a plastic material so I was sweating during the night. The walls are thic but the doors are thin so I could hear what other people were doing during the night ...

2026-03-01 • via Nuitee
V
Viktorija • solo_traveller • no
8
2026-03-01 • via Nuitee
V
Viktoriya • solo_traveller • cy
9
Чудесно
Pros:

Локация супер, чисто, уютно, кодовые замки, батарея с регулятором уровня тепла. Я бы остановилась здесь ещё раз.

Cons:

Отсутствует звукоизоляция, даже храп соседа за стеной слышен был.

2026-02-28 • via Nuitee