Moller Villa Hotel Shanghai

Loved location, the character and history of the hotel and staff were excellent

The rooms are very comfortable, and location is good for exploring the French quarter on foot. Service a little stuffy, and breakfast buffet could be better. The old building has a lot of charm and value for money overall its good.

i don't know whether it was my fault booking the hotel but we booked two people for the hotel room but the breakfast was for only one person. So when we got there we had to pay for a second person.

House of horrors! Stayed two nights in the 'Executive Room' and regretted every minute. Here’s why:
• Don’t trust the images on the website. It looks like this place is set within landscaped gardens but is actually next to a major road on one side, an elevated motorway on another, and a tower block at the back (see our pics)
• Due to the proximity to a major road, there is traffic noise at all day and night
• We were located on the second floor in a part of the building without an elevator, so had to take cases up and down two floors of stairs
• Our room had windows on all sides with blinds to give privacy or to keep the light out, however as every single one of the blinds was broken, they remained down leaving the room perpetually gloomy
• On our second night, we were woken at 00.10hrs by a member of staff cleaning the stairs outside our room. Although we called the reception about this, the cleaning continued for another 30-45 minutes
• the room hadn’t been thoroughly cleaned for a long time because we picked up lots of dirt on our feet
• we were charged £6.84 for two mini bottles of Evian water in our room. This is unacceptable because there are general warnings to avoid drinking tap water in Shanghai, and the bottles had no prices attached unlike other items in the room
Moller Villa can't be classified as a hotel. It is not set up to take guests and seems instead to be a place where people go for afternoon tea. When checking in and out, staff seemed unclear what to do.

The room is smelly , but was covered with strong perfume smell. The front desk stuff was not Friendly. It said that included the breakfast, but only one breakfast, Even though I booked two people ... I will not go back .

Worst experience ever so far since using Hotels.com. Old, unclean, broken guest rooms. Never ever.

The property is near a school (i think) as I csn hear teachers with megaphone around 7 in the morning yelling st the students for morning sport. Not sure if other rooms can hear it though. My room is st the attic and need to climb sone staircase. Not convenient if you have luggage.

Hotel eclectic. Restaurant average though...

The staff are not helpful nor friendly. Asked them to assist on taking some of my luggage when I was going to check in. They ignore my totally and instead helped another lady that arrived later with one of her shopping bags. Breakfast is not good and they only have Chinese restaurant in the evening which is strange (i asked the concierge). Staff cannot speak / understand English...

Everything was perfect in my trip....i really like it...Excelente breakfast as well

The TV kept breaking down only 1 english movie channel and no sound. Lots of flies in the bathroom and kind of smelly. The Aircondition could not control the temperature even on 25C and lowest setting the room was freezing cold. Quality of breakfeast was below average for a so called luxury boutique hotel Dissapointing. On the lobby entrance some real bad smell due to the cleaning chemical they use, felt very unhealthy

I love this Moller Villa Hotel. Even it is small but very quite and at the best location in Shanghai.

This hotel is historic and full of colonial motive, quite a departure from the modern 5-star accommodations. Food is great, and it's close to many good eating and shopping sites. I thoroughly enjoyed my stay.

Very good hotel and good location. Kind staff.......

The breakfast was amazing with Western and Shanghai/Cantonese options. One could eat healthy or splurge on some tasty ones. The dining hall was BEAUTIFUL and service was fantastic.

The gym was tiny, with one elliptical and one treadmill and some dumbbells.

There were some free fruits and snacks in the hotel room as well. The room was spacious and the bed was super comfy. The staff members are all super friendly.

The only thing I dislike is that the walls were paper thin. Whenever people walk along the corridor, I could hear them clearly. My neighbor started playing loud music at 6.30am, and I could hear the entire phone conversation he was having, word by word.

I stayed one night at the hotel. It was charming, architecture was amazing but it did show it's age a bit. All of that was to be expected, what wasn't expected was how thin the walls between the rooms were.

At midnight I was woken up by several woman who returned to their room next to mine and were having conversations and laughs for the following hour. There were also the light switches by the bed that when they started flipping them to see which lights they controlled it sounded like someone was knocking on the wall.

It's a historical building so you expect everything smells and appears worn and torn, I suppose. The interior design looks absolutely shocking and old and certainly needs more polishing.

The location is great actually superb. However, be prepared to be woken up by the bells from the primary school next door.

A beautifully renovated historic mansion-turned-hotel conveniently located in the center of the city with great staff and good food/restaurant. An oasis to stay if one can get a reservation more easily.

It was truly a magical place to stay. It is quiet and very well appointed.

Room is small and no view