BYPILLOW Irala

Hotels
•
BYPILLOW
8.2 (5489 reviews)
Pablo Picasso, 13 , Bilbao , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Comfortable Rooms
Friendly Staff
Cons:
Noise Issues
Lack of Elevator

Categories

Cleanliness
7.96
Many reviews mentioned cleanliness, but some highlighted issues like dust and mold in the shower.
Service
8.43
Overall, the staff received positive remarks for being friendly and helpful.
Location
7.97
Reported as decent but some reviews noted it's not very central and in a somewhat strange area.
Room Quality
8.12
Rooms generally praised for comfort, though some expressed concerns about noise and mattress quality.
Amenities
8.25
Amenities received mixed feedback; some guests desired more options like a microwave.
Value for Money
8.41
Value for money was highlighted positively in most reviews, indicating a good balance of cost to quality.
Food and Beverage
8.16
Not addressed significantly in reviews, thus rated based on standard expectations for this hotel tier.
Overall Experience
8.33
Most reviewers expressed satisfaction, with minor complaints noted but overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:22

Property Description

Charming Boutique Hotel in the Heart of Iralabarri

Centrally Located Luxury
Enjoy the convenience of being just a short walk away from iconic landmarks like the Guggenheim Museum and the International Exhibition Center.

Modern Comforts and Amenities
Indulge in a stay tailored to your needs with rooms equipped with flat screen TVs, electric kettles, air conditioning, heating, and modern bathrooms complete with showers and hairdryers. Stay connected with complimentary Wi-Fi throughout the hotel.

Ready to experience the perfect blend of luxury and convenience at BYPILLOW Irala? Book your stay now!

Important information:

Parking spaces must be reserved in advance.

Parking will incur an additional charge of EUR 17 per day.

Please note that the property is located on upper-level floors with no elevator access.

Please note that minors need to provide a valid passport, DNI, or family book at check-in.

License Number: HBI01029Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

Location

Guest Reviews

8.2
Based on 5489 reviews
Cleanliness: 7.96
Service: 8.43
Location: 7.97
Room Quality: 8.12
Amenities: 8.25
Value for Money: 8.41
Food and Beverage: 8.16
Overall Experience: 8.33
T
Timothy • solo_traveller • us
9
2026-05-16 • via Nuitee
R
René • solo_traveller • be
7
Cons:

Chambre très petite même pour une single !

2026-05-15 • via Nuitee
I
Imre • solo_traveller • hu
9
Pros:

Előre, elkértek 50€-t, "biztonsági" okból.
Miért? És erről, miért nem tájékoztatnak előre?

2026-05-15 • via Nuitee
M
Mariana • solo_traveller • es
9
2026-05-14 • via Nuitee
M
Maria Asuncion • couple • es
8
Funcional, sin lujos pero limpio y con lo necesario. Personal muy amable, en recepción y limpieza
Pros:

Sencillez, funcional, limpio, adecuado, céntrico, localizable, justo,

Cons:

Justito

2026-05-14 • via Nuitee
T
Transilvania2012NNC • solo_traveller • ro
8
2026-05-14 • via Nuitee
J
Joseph • solo_traveller • es
7
2026-05-14 • via Nuitee
O
OSCAR • solo_traveller • es
10
2026-05-14 • via Nuitee
I
Ingrid • solo_traveller • be
8
2026-05-14 • via Nuitee
M
Marie-Laure • solo_traveller • fr
8
Pros:

Chambre et literie très confortables.
Emplacement central pour visiter la ville.
Proximité de 2 parkings publics.

Cons:

L'immeuble d'à côté est en réfection actuellement et les nuisances sonores n'invitent pas au repos en journée.

2026-05-14 • via Nuitee
M
Malika • family_with_children • fr
8
2026-05-14 • via Nuitee
L
Ludwig • solo_traveller • ch
8
2026-05-14 • via Nuitee
B
Billal • couple • fr
10
Très top
Pros:

Top

Cons:

Top

2026-05-14 • via Nuitee
J
Joshua • solo_traveller • gb
10
Brilliant, highly recommended
Pros:

It was very comfortable and clean

Cons:

The location wasn’t ideal

2026-05-14 • via Nuitee
P
Peres • solo_traveller • es
10
2026-05-13 • via Nuitee
M
Milos • solo_traveller • cz
4
Do not recommend, strongly!
Cons:

Surprisingly, the receptionist (Gregory) insisted on a “security” deposit 50 €, strange; not so surprisingly he forgot to send it back “automaticaly and immediately” after my check-out, as he had promised. Luckily, I had time to come and claim it back in person. Not sure whether every guest was / will be so lucky… On top of that, no heating in the rooms (locked) - with a silly explanation that it was 30 ‘C a few weeks back, so the heating had been off since then… The actual temperature outdoors was 14 ‘C, indoors perhaps even less. After all, a very bad experience, sorry to say. And it was / is not a cheap place...

2026-05-13 • via Nuitee
J
Jana • solo_traveller • cz
5
2026-05-13 • via Nuitee
A
Astrid • solo_traveller • nl
8
Pros:

Kamers heel schoon en netjes

Cons:

Jammer dat we elders moesten ontbijten

2026-05-13 • via Nuitee
P
Padraig • couple • ie
1
AWFUL HOTEL-worst experince in 60 years experience of hotels . Bilbao City and Area was Wonderful
Pros:

City and area was wonderful , Beautifully well managed city and well presented

THIS WAS THE WORST EXPERIENCE I EVER HAD IN A HOTEL.
Booking was for 7 days and made complaint on issues but completely ignored

We were treated really badly .

City was wondeful . Saved the holiday

Cons:

-NO AIRCON Working properly
-SMELL FROM TOILET which invaded the room
-NO LIFT (room on the 3rd floor )
-Slightly Dirty ( eg curtains had mold on bottom , some mold at back of shower ). Bed lineN never changed in 7 days
-The limited p/t STAFF treated us very badly
-Not a single hotel service .

2026-05-12 • via Nuitee
A
Adrian • family_with_children • es
8
2026-05-12 • via Nuitee