Peppers Beach Club and Spa - Palm Cove

Hotels
Mantra
8.8 (128 reviews)
123 Williams Esplanade, Palm Cove, Queensland, 4879 , Palm Cove , AU

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Great location
Amazing pool
Cons:
Some rooms dated
Noise from families

Categories

Cleanliness
8.26
Clean and well-maintained but some rooms were a bit dated.
Service
9.23
Staff were very friendly and accommodating.
Location
9.77
Great location, walking distance to restaurants and beachfront.
Room Quality
8.22
Rooms had all needed amenities but some felt a bit dated.
Amenities
9.25
Amazing pool area and good facilities.
Value for Money
8.21
Pricing suggested luxury but felt more like a 3-4 star hotel.
Food and Beverage
8.26
Breakfast options could be repetitive for longer stays.
Overall Experience
9.23
A perfect family holiday experience with great aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:06

Property Description

Luxurious Spa
Indulge in massages, body treatments, and facials.

Recreational Amenities
Enjoy 3 outdoor pools, tennis court, and fitness center.

Fine Dining
Dine at Lime & Pepper Restaurant with ocean views or enjoy room service.

To book your stay at Peppers Beach Club and Spa - Palm Cove, paradise awaits!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.8
Based on 128 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.77
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 9.23
C
Colin partner
8
Pros:

Great location. Great pool area
We were in block 6, great apartment but not enough daylight.

2025-09-30 via Nuitee
V
Verified traveler
10
Pros:

Good

2025-09-16 via Nuitee
A
Angelo partner
10
Pros:

the pool was amazing and the staff were very good

2025-09-09 via Nuitee
S
Stephanie partner
10
Pros:

The pool area was amazing and such a pretty view to wake up to every day.
The room was clean and had all we needed including a good size balcony with a spa.
The staff were all friendly and accomodating
Walking distance to restaurants and cafes, beachfront and just beautiful!
We will be back!

2025-09-07 via Nuitee
J
Janine
10
Pros:

Beautiful venue. Very friendly staff.
Internet was very poor.

2025-09-05 via Nuitee
N
Nadine family
8
Pros:

This was our first family
Holiday with our 11 month old and it was perfect. The pool is fantastic, he could crawl & swim with us. Also enough room to have him nap in his pram by the beds, we could enjoy a cocktail in peace. There is a park across the road, good dining options to walk too. The apartment was huge, all furnishings modern and nice but you could tell it was all a little dated underneath but all that you need. We loved our stay here.

2025-08-25 via Nuitee
A
Astrig
10
Pros:

A perfect experience! Will definitely be rebooking the spa rooms.

2025-08-21 via Nuitee
G
gaibriel partner
10
Pros:

Step outside your hotel to the beach and a
Smorgasbord of places to eat casual or fine dine loved the location and hotel

2025-08-15 via Nuitee
C
Carol partner
6
Pros:

Bed was fine, property old and tired, can't comment on the restaurant as didn’t go.

2025-08-14 via Nuitee
T
Tracey
8
Pros:

I liked everything except the amount of stairs we had to do to our apartment. Far too many.

2025-08-12 via Nuitee
K
Karen partner
8
Pros:

Pool area was amazing, great for spending a lazy day.

2025-08-08 via Nuitee
J
Julie
6
Great location - just not the luxury expected
Pros:

We recently stayed 4 nights.

PROS - Loved Palm Cove and the location.
Nice bath towels. Trying really hard to think of other things we liked …

CONS - I had higher expectations for the price and ratings.
Hotel is more 3-4 star family friendly beach hotel - rather than luxury Romantic stay (which is what we had hoped)
The place bit tired and worn - including bed, linen, bathroom, shutters etc
Rooms were really noisey and lots of families and kids (even outside of school holidays)
One picky thing - I wanted to get some clothes laundered and they don’t have laundry/dry cleaning.

2025-08-07 via Nuitee
N
Neena family
8
Pros:

The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels.

We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.

2025-08-05 via Nuitee
C
Catherine Mary family
10
Pros:

Beautiful place will come back again and again👍

2025-08-04 via Nuitee
A
allison partner
10
Pros:

Lovely resort - quiet, clean, lovely garden spa room. Spacious, great facilities and the best water pressure in the shower. Plenty of options at the buffet breakfast.
A great place to just wind down and relax.

2025-08-01 via Nuitee
S
Sarah family
10
Pros:

Wonderful stay over the July school holidays. Perfect location for exploring FNQ and Palm Cove itself.

2025-07-23 via Nuitee
J
Julia family
10
Pros:

Fantastic resort for families, gorgeous pools, great facilities, good food, and really welcoming staff. We already can’t wait to come back.

2025-07-12 via Nuitee
S
Stephen partner
10
Pros:

The property has generous sized rooms, and a true resort feel

2025-07-05 via Nuitee
S
Steve Josip partner
8
Pros:

Nice place to stay
Best in Palm cove

2025-07-02 via Nuitee
B
Barbara family_with_children
8
Pros:

Great for families. Could use a good wash and repainting.

2025-07-01 via Nuitee