Best Western Plus Congress Hotel Yerevan

Hotels
Best Western Plus
8.9 (1563 reviews)
Italy Street 1 , Yerevan , am

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable
Cons:
Noise from outside
Room light issues
Complaints about bed quality

Categories

Cleanliness
8.93
Most reviews highlighted the cleanliness of the rooms and overall hotel.
Service
9.4
The staff was consistently described as friendly, helpful, and professional.
Location
9.44
Several reviews praised the great location, close to city center yet in a quiet area.
Room Quality
7.89
Some complaints about bed quality and noise from adjacent rooms were noted.
Amenities
8.92
Amenities such as the pool and fitness center were mentioned positively.
Value for Money
8.88
The pricing was generally considered reasonable for the services provided.
Food and Beverage
8.43
Breakfast received mixed feedback, with some not finding it up to expectation.
Overall Experience
9.3
Overall experience was highly rated due to comfort, service, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:14

Property Description

Luxurious Accommodation in the Heart of Yerevan

Garden Oasis with Pool and Spa
Nestled in the Children’s Park, our hotel boasts a spacious garden with a refreshing swimming pool, ideal for relaxation. Indulge in our spa facilities offering a Finnish sauna and a fully renovated gym for your well-being.

Culinary Delights and Dining Options
Savor a fusion of flavors at the "Accent" Restaurant, where Armenian cuisine takes center stage. Unwind at the 24/7 Vincent Lobby Bar or explore our Wine Room for a sophisticated experience.

Prime Location and Modern Comfort
Conveniently located near Republic Square and local attractions, our modern rooms feature top-notch amenities including free WiFi, flat-screen TVs, and comfortable bedding. Book now for an unforgettable stay at Best Western Plus Congress Hotel Yerevan.

Important information:

Guests are kindly asked to present a bank card used at booking upon check-in.

Please contact the property for further details.

The hotel reserves the right to close the outdoor swimming pool minimum 3 times per month for private events.

The hotel offers free services:
- Free and unlimited entrance to the modern, fully equipped Health Club with Gym and Sauna
- Free and unlimited entrance to the exclusive Caribbean open air swimming pool (during the summer season)
- Free coffee & tea facilities, one bottle of water in the roomsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Nov 15, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EVN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 6 years old to 12 years old stay for AMD 6,750 per person per night when using an available extra bed.
    People 13 years old and over stay for AMD 13,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1563 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.3
F
Filipp couple cy
10
Great hotel
Pros:

Clean, professional staff, great location, great price per value, fast check in/out

Cons:

There are no USB plugs in the rooms, was unable to charge the phone with my plug. For the breakfast no baked bread that you can cut for toast, only buns and sandwich bread.

2026-04-18 via Nuitee
K
Keusseyan family_with_children fr
10
Rien à dire parfait
Pros:

Petit dejeuner parfait,
Propreté de la chambre parfaite
Bon emplacement de la chambre face au parc

2026-04-18 via Nuitee
L
Levon couple am
9
2026-04-18 via Nuitee
A
Andras family_with_children hu
10
Pros:

Kiváló elhelyezkedésű szálloda. Bőséges, változatos reggeli. Menüválasztásos vacsora a félpanzió esetén. Jó ár érték arány!

Cons:

Fűtött szabadtéri medence víz nélkül.

2026-04-09 via Nuitee
D
Dmitry solo_traveller am
9
2026-04-09 via Nuitee
G
Galina couple ru
10
2026-04-08 via Nuitee
M
Maksim solo_traveller de
9
2026-04-04 via Nuitee
M
Martin solo_traveller pl
9
A comfortable place to stay
Pros:

The breakfast was excellent, with a wide range of options and daily variation of dishes. Staff were efficient, polite, and helpful. The gym is good. The room was comfortable and cleaned daily. I would stay here again.

Cons:

The road outside can be a little noisy. The wi-fi was generally fine but did come and go a bit. No serious problems with the room, which was clean and comfortable, but, by international standards, it was not really 4-star level.

2026-04-03 via Nuitee
A
Arshia couple gb
3
No parking available , pictures are better than actual place
Pros:

The Breakfast and common areas is nice

Cons:

There is no parking space really like what they say free parking only few spaces at front of the street and once they are full they say we can’t do anything
I tried to extend my stay couple of time Receptionists where trying to charge more and more so i ended up not paying and book with booking again which i found a bit not right when you are there they went to charge more (it should be other way around as they are not getting charged for fees )
For the money you pay i don’t think its as great maximum £50 per night i would say is worth it as Yerevan you can get nicer places and better location with that price

2026-03-30 via Nuitee
A
Andreas solo_traveller de
10
Alles super!
Pros:

Alles super!

2026-03-29 via Nuitee
T
Timofei family_with_children cy
8
Pros:

Friendly staff, cleaning ladies doing their best, nice location

Cons:

Maybe, a double bed is not very comfortable for the couple, but it's a minor problem

2026-03-26 via Nuitee
O
Olga family_with_children de
8
2026-03-25 via Nuitee
N
Nadezhda solo_traveller ru
10
Pros:

Большое спасибо сотрудникам на ресепшен. Заселили быстро, согласовали поздний выезд в качестве комплимента, как раз на 2 часа, как мне и нужно было.
В номере есть все необходимое. Очень порадовало личное письмо и комплимент (набор сухофруктов).
Центр рядом, до галлереи 10 минут пешком.

2026-03-20 via Nuitee
S
Sergio Kh solo_traveller pt
10
2026-03-20 via Nuitee
B
Branko solo_traveller rs
10
2026-03-19 via Nuitee
A
Andri family_with_children cy
10
2026-03-19 via Nuitee
M
Marco solo_traveller it
9
2026-03-19 via Nuitee
R
Rigopoulos couple gr
8
Pros:

Πολύ ωραία και ασφαλής τοποθεσία, πολύ εξυπηρετικό και ευγενικό προσωπικό. Επίσης πολύ καλό μπαρ.

Cons:

Το κρεβάτι δε μου φάνηκε και πολύ άνετο.

2026-03-16 via Nuitee
B
billplakandaras solo_traveller gr
8
Great hotel, Value for money
Pros:

Very good breakfast, great location, and very friendly staff. The interior is modern, and the amenities of the hotel are very good.

Cons:

The hotel has a serious issue with plumbing. Didn't get hot water for quite a long time in teh shower and had to wait long, while the hot water was yelowish.

2026-03-15 via Nuitee
K
Kwangtae couple cy
10
2026-03-14 via Nuitee