Best Western Plus Congress Hotel Yerevan

Hotels
•
Best Western Plus
8.9 (1661 reviews)
Italy Street 1 , Yerevan , am
+374 10 591199

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable
Cons:
Noise from outside
Room light issues
Complaints about bed quality

Categories

Cleanliness
8.93
Most reviews highlighted the cleanliness of the rooms and overall hotel.
Service
9.4
The staff was consistently described as friendly, helpful, and professional.
Location
9.44
Several reviews praised the great location, close to city center yet in a quiet area.
Room Quality
7.89
Some complaints about bed quality and noise from adjacent rooms were noted.
Amenities
8.92
Amenities such as the pool and fitness center were mentioned positively.
Value for Money
8.88
The pricing was generally considered reasonable for the services provided.
Food and Beverage
8.43
Breakfast received mixed feedback, with some not finding it up to expectation.
Overall Experience
9.3
Overall experience was highly rated due to comfort, service, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:14

Property Description

Luxurious Accommodation in the Heart of Yerevan

Garden Oasis with Pool and Spa
Nestled in the Children’s Park, our hotel boasts a spacious garden with a refreshing swimming pool, ideal for relaxation. Indulge in our spa facilities offering a Finnish sauna and a fully renovated gym for your well-being.

Culinary Delights and Dining Options
Savor a fusion of flavors at the "Accent" Restaurant, where Armenian cuisine takes center stage. Unwind at the 24/7 Vincent Lobby Bar or explore our Wine Room for a sophisticated experience.

Prime Location and Modern Comfort
Conveniently located near Republic Square and local attractions, our modern rooms feature top-notch amenities including free WiFi, flat-screen TVs, and comfortable bedding. Book now for an unforgettable stay at Best Western Plus Congress Hotel Yerevan.

Important information:

Guests are kindly asked to present a bank card used at booking upon check-in.

Please contact the property for further details.

The hotel reserves the right to close the outdoor swimming pool minimum 3 times per month for private events.

The hotel offers free services:
- Free and unlimited entrance to the modern, fully equipped Health Club with Gym and Sauna
- Free and unlimited entrance to the exclusive Caribbean open air swimming pool (during the summer season)
- Free coffee & tea facilities, one bottle of water in the roomsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EVN

Location

Guest Reviews

8.9
Based on 1661 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.3
F
Ferguson • couple • us
8
2026-08-06 • via Nuitee
D
David • couple • de
6
2026-08-05 • via Nuitee
Пётр • solo_traveller • ge
9
2026-08-05 • via Nuitee
C
Christel • solo_traveller • fr
8
Pros:

Breakfast, pool, services, localisation, quietness, everything smooth

Cons:

Third bed not comfortable, irregular hot water in the evening

2026-08-02 • via Nuitee
E
Eckart • family_with_children • de
8
2026-08-02 • via Nuitee
L
Lika • couple • ge
10
2026-08-02 • via Nuitee
6
685arging • Couples
2
Terrible
Pros:

Receptionist behavior wasn’t good

2026-07-28 • via Tripadvisor
6
60angelinaw • Family
10
Always happy to be back
Pros:

Friendly and helpful staff, cozy atmosphere and excellent service.

2026-07-25 • via Tripadvisor
L
Leonid • extended_group • ru
9
2026-07-25 • via Nuitee
O
Olga • couple • ru
10
Pros:

Прекрасные завтраки, бассейн

Cons:

Зона бассейна открыта для всех желающих, а не только для гостей отеля, поэтому в бассейне очень многолюдно, но некритично

2026-07-23 • via Nuitee
G
Gilles13456 • solo_traveller • be
8
Prima hotel op goede locatie
Pros:

Prima locatie, zeer vriendelijk ontvangst aan de balie en een uitgebreid ontbijt. Mooi zwembad en locatie om buiten te ontspannen.

Cons:

Eigenlijk was alles prima, tot we op woensdagavond te horen kregen dat het zwembad op donderdag niet gebruikt kon worden om wille van een event. Het zwembad was een belangrijke reden om dit hotel te boeken, dus dit had wel wat vroeger mogen gecommuniceerd worden.

2026-07-22 • via Nuitee
A
Ali • solo_traveller • am
10
2026-07-21 • via Nuitee
K
Karen • extended_group • am
7
2026-07-20 • via Nuitee
V
VASILEIOS • couple • gr
8
2026-07-20 • via Nuitee
Герасимова • solo_traveller • uz
10
Все было замечательно: приветливый персонал, вкусные завтраки и отличное расположение.
Pros:

Прекрасный отель! Очень вежливый и отзывчивый персонал, всегда готовы помочь. Завтраки были очень вкусными и разнообразными. Удобное расположение — легко добраться до основных достопримечательностей все в шаговой доступности . Спасибо за теплый прием, с удовольствием остановлюсь здесь снова!

2026-07-20 • via Nuitee
W
WhiteCatty • solo_traveller • ru
10
2026-07-20 • via Nuitee
A
Aleksei • solo_traveller • ru
10
Отличный отель.
Pros:

Как обычно, в десятый раз, все понравилось. Внимательный персонал, вкусные завтраки, отличный бассейн.

2026-07-19 • via Nuitee
H
Heike • solo_traveller • de
9
2026-07-18 • via Nuitee
M
Maria • family_with_children • ru
10
Pros:

Отель великолепно расположен. Номера удобные, белье и удобства соответствуют ожиданиям. Бассейн чистый и зона отдыха у бассейна очень удобные.
Завтрак на наш вкус показался разнообразным, многообразие сезонных фруктов, и других продуктов, разные горячие блюда и каши для детей. Мы очень довольны. Персонаж очень дружелюбный, очень помогли в решении личных проблем, с обменом валюты , с бронированием билетов . Вернемся снова

Cons:

Нет такого

2026-07-17 • via Nuitee
B
Bondarenko • solo_traveller • ua
10
Pros:

Месторасположение, номера, кухня, персонал. Бассейн! Все понравилось !

2026-07-17 • via Nuitee