Quality Inn & Suites Big Rapids near University

Hotels
•
Quality Inn
7.4 (570 reviews)
1705 South State Street , Big Rapids , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Reasonable prices
Cons:
Dirty rooms
Inadequate service

Categories

Cleanliness
5.86
Multiple reviews cited dirty rooms and inadequate cleaning.
Service
7.83
Some positive notes on staff but mixed experiences.
Location
9.37
Good location but marred by issues like strong smells in the hallway.
Room Quality
6.82
Issues reported with room condition and furnishings.
Amenities
7.35
Basic amenities offered but underwhelming, with some functional issues.
Value for Money
8.31
Prices considered reasonable for the quality provided.
Food and Beverage
5.86
Limited breakfast options and broken juice machine.
Overall Experience
7.83
Mixed experiences with some guests expressing significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:06

Property Description

Convenient Location Near Ferris State University and Outdoor Recreation

Located near Ferris State University and the Hungerford Lake Recreation Area, our hotel offers easy access to outdoor activities like hiking, horseback riding, and canoeing. Golf enthusiasts will appreciate the proximity to top-rated golf courses like Katke, St. Ives, and Tullymore.

Superior Amenities for a Comfortable Stay

Enjoy free high-speed Internet, an exercise room, and an outdoor heated pool with a sundeck. Business travelers will find our spacious work areas, lobby computer, and fax/copy services convenient.

Well-Equipped Rooms with Added Comforts

Our guest rooms feature coffee makers, hair dryers, and cable TV with free HBO and Starz. Some rooms include microwaves, refrigerators, and balconies for added luxury.

Book now to experience a relaxing stay with convenient amenities at our hotel near Ferris State University.

Important information:

Please note the property accepts pets but there is a limited number of pet-friendly rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$20 per person per night when using an available cot.
    Children from 6 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 570 reviews
Cleanliness: 5.86
Service: 7.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 5.86
Overall Experience: 7.83
B
Bennett • solo_traveller • us
1
2026-04-28 • via Nuitee
B
Beemer • solo_traveller • us
9
2026-04-26 • via Nuitee
R
Randy • couple • us
8
No comment
Pros:

No comment

Cons:

No comment

2026-04-24 • via Nuitee
A
Austin • couple • us
10
Cons:

The shower was falling apart

2026-04-20 • via Nuitee
B
Beemer • solo_traveller • us
8
Pros:

Staff friendly close to where I needed to be

Cons:

Tub is slippery need to put non slip on bottom and has had hair in it

2026-04-19 • via Nuitee
B
Beemer • solo_traveller • us
8
2026-04-19 • via Nuitee
M
Marla • couple • us
1
Don't book here!!
Pros:

Nothing I didnt even stay there. They just took my money and refused refund

Cons:

Everything. Bad customer service

2026-04-15 • via Nuitee
D
Debra • couple • us
8
Pros:

The bed was super comfortable! Staff were friendly, breakfast was good 👍.

Cons:

The clock was broken. And the night light didn't work 😕

2026-04-07 • via Nuitee
L
Lucille • couple • us
1
2026-04-07 • via Nuitee
R
Rayne • couple • us
9
2026-04-01 • via Nuitee
R
Rayne • couple • us
9
2026-04-01 • via Nuitee
R
Rayne • couple • us
9
2026-04-01 • via Nuitee
G
G • couple • us
10
2026-03-18 • via Nuitee
J
JoAnne • couple • us
7
2026-03-16 • via Nuitee
F
Foster • couple • us
7
2026-03-16 • via Nuitee
S
Stacey • solo_traveller • us
3
Overall I give it a 3 and I’m being nice
Pros:

It was close to the bar

Cons:

The room had a strange smell and the breakfast was terrible

2026-03-16 • via Nuitee
L
locker • couple • us
7
Pros:

The jacuzzi was great and the staff were friendly

Cons:

The mattress was not the most comfortable

2026-03-15 • via Nuitee
B
Beemer • couple • us
10
2026-03-05 • via Nuitee
R
Robertson • couple • us
10
Pros:

For the price, the staff and facilities made you feel like you paid top dollar to stay. Will definitely stay again and recommend.

Cons:

We did not have any negative experiences.

2026-03-02 • via Nuitee
B
Bailey • couple • us
10
2026-02-25 • via Nuitee