SureStay Plus Hotel by Best Western Upland - Ontario North

Hotels
•
SureStay Plus Hotel by Best Western
8.6 (1127 reviews)
1191 E Foothill Blvd , Upland , us
+1 909-949-4800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and tidy accommodation
Friendly and accommodating staff
Good breakfast variety
Convenient location
Cons:
Noise from neighboring rooms
Issues with bathroom cleanliness
Limited amenities like breakfast choices

Categories

Cleanliness
8.31
Many reviews praised the cleanliness but mentioned stray hairs and a dirty bathroom.
Service
8.88
Guests highlighted helpful staff and a friendly environment.
Location
8.82
Perfect location with quiet surroundings and convenience to shops and restaurants.
Room Quality
8.67
Rooms were generally clean and large, but a few concerns about noise and comfort.
Amenities
8.5
Guests appreciated the secure parking but pointed out issues with the TV and limited breakfast options.
Value for Money
8.56
Guests felt they received good value considering the quality and offerings.
Food and Beverage
8.41
Breakfast quality received mixed reviews, but it was generally seen as satisfying.
Overall Experience
8.68
The majority had a positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:39

Property Description

Year-Round Outdoor Pool and Hot Tub
Enjoy a relaxing stay at SureStay Plus Hotel by Best Western Upland – Ontario North with a year-round outdoor pool and hot tub. Unwind after a day of skiing at Mount Baldy or exploring nearby attractions.

Convenient Amenities
From a 24-hour reception to a fully equipped business center, this hotel has everything you need for a comfortable stay. Stay connected with free Wi-Fi, keep up with your workout routine at the on-site gym, and take advantage of the launderette services.

Nearby Attractions
Located just 5 miles from Sports Arena Ontario, and a short drive from Ontario Mills and Victoria Gardens, our hotel is the perfect choice for travelers looking to explore the area. Book your stay now and experience the best of Upland, California.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 1127 reviews
Cleanliness: 8.31
Service: 8.88
Location: 8.82
Room Quality: 8.67
Amenities: 8.5
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 8.68
S
Stephanie • family_with_children • de
5
2026-07-24 • via Nuitee
A
Anthony • family_with_children • us
7
We were pleasantly surprised based on the price point. It was a nice stay.
Pros:

For this price point is everything was above average

Cons:

The A/C right next to the bed and you can’t adjust the direction the cold air blows. Very uncomfortably cold if you sleep right next to it.

Also, I liked that there were Tesla destination chargers but I don’t own a tesla so I wish I could have charge my non tesla EV.

2026-07-23 • via Nuitee
F
Frank • couple • us
9
All ok but noisy
Pros:

Close to my appointment

Cons:

Noisy

2026-07-14 • via Nuitee
D
darin • couple • us
8
2026-07-13 • via Nuitee
O
Oleksandr • family_with_children • us
10
Pros:

everything was great

2026-07-12 • via Nuitee
O
Oleksandr • family_with_children • us
10
Pros:

everything was great

2026-07-12 • via Nuitee
M
Mae • extended_group • us
8
2026-07-09 • via Nuitee
O
Oscar • solo_traveller • us
10
2026-07-05 • via Nuitee
L
Lana • extended_group • us
9
It was a nice place and would probably stay here again but the breakfast area is a deal breaker
Pros:

The ladies at the front desk were nice and professional. Didn’t catch names. The lobby was beautiful and large. Liked the safety of the parking lot. Even though I felt the area was safe.

Cons:

I was upset by the set up of breakfast. There were so many people wanting to eat. Your staff member had a table set up in the buffet area and was serving people. This would have been okay but the room was way too small and was in the way for those who wanted to make waffles and get juice. Why not just let us serve ourselves??? Then I was shocked when she raised her voice because a table was left with all their dirty dishes. The people were already gone. I was not impressed by the whole situation.

2026-07-05 • via Nuitee
J
jennifer • couple • us
1
I left early did not sleep there 1 night
Pros:

Not much

Cons:

The location was bad, it was nothing special had gates like we had to keep people out felt unsafe

2026-06-28 • via Nuitee
A
AnneMarie • couple • us
10
2026-06-26 • via Nuitee
A
AnneMarie • couple • us
10
2026-06-25 • via Nuitee
K
Kristen • couple • us
10
2026-06-25 • via Nuitee
C
Cathy • family_with_children • us
10
The hotel was clean and conveniently located and the staff was friendly.
Pros:

The scrambled eggs and bacon were like I would make at home.

Cons:

Didn’t like juice choices.

2026-06-23 • via Nuitee
K
Kateryna Protsenko • solo_traveller • ua
8
2026-06-15 • via Nuitee
P
Pamela • family_with_children • us
9
Pros:

Parking by the room.

2026-06-12 • via Nuitee
O
Oscar • solo_traveller • us
10
2026-06-06 • via Nuitee
A
Anne • solo_traveller • us
10
Very satisfied
Pros:

Great location, safe, clean

2026-06-05 • via Nuitee
W
William • solo_traveller • us
10
2026-06-03 • via Nuitee
H
Hector • solo_traveller • us
10
Pros:

Very clean ...

2026-06-01 • via Nuitee