SureStay Plus Hotel by Best Western Upland - Ontario North

Hotels
•
SureStay Plus Hotel by Best Western
8.6 (1072 reviews)
1191 E Foothill Blvd , Upland , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and tidy accommodation
Friendly and accommodating staff
Good breakfast variety
Convenient location
Cons:
Noise from neighboring rooms
Issues with bathroom cleanliness
Limited amenities like breakfast choices

Categories

Cleanliness
8.31
Many reviews praised the cleanliness but mentioned stray hairs and a dirty bathroom.
Service
8.88
Guests highlighted helpful staff and a friendly environment.
Location
8.82
Perfect location with quiet surroundings and convenience to shops and restaurants.
Room Quality
8.67
Rooms were generally clean and large, but a few concerns about noise and comfort.
Amenities
8.5
Guests appreciated the secure parking but pointed out issues with the TV and limited breakfast options.
Value for Money
8.56
Guests felt they received good value considering the quality and offerings.
Food and Beverage
8.41
Breakfast quality received mixed reviews, but it was generally seen as satisfying.
Overall Experience
8.68
The majority had a positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:39

Property Description

Year-Round Outdoor Pool and Hot Tub
Enjoy a relaxing stay at SureStay Plus Hotel by Best Western Upland – Ontario North with a year-round outdoor pool and hot tub. Unwind after a day of skiing at Mount Baldy or exploring nearby attractions.

Convenient Amenities
From a 24-hour reception to a fully equipped business center, this hotel has everything you need for a comfortable stay. Stay connected with free Wi-Fi, keep up with your workout routine at the on-site gym, and take advantage of the launderette services.

Nearby Attractions
Located just 5 miles from Sports Arena Ontario, and a short drive from Ontario Mills and Victoria Gardens, our hotel is the perfect choice for travelers looking to explore the area. Book your stay now and experience the best of Upland, California.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 1072 reviews
Cleanliness: 8.31
Service: 8.88
Location: 8.82
Room Quality: 8.67
Amenities: 8.5
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 8.68
D
Dina • couple • us
5
2026-03-27 • via Nuitee
R
Reuben • family_with_children • us
10
2026-03-26 • via Nuitee
G
Gloria • family_with_children • us
9
2026-03-24 • via Nuitee
R
Reuben • family_with_children • us
9
2026-03-22 • via Nuitee
R
Rong • couple • us
5
Just so so
Pros:

Clean

Cons:

Motel style

2026-03-17 • via Nuitee
C
Chris • solo_traveller • us
4
Extremely loud, could not sleep
Pros:

Good location. Friendly front desk staff. Secure parking.

Cons:

Extremely loud fan noises literally shaking the walls and very thin walls, neighbors Extremely loud all night. Did not sleep at all.

2026-03-17 • via Nuitee
J
Jonas • family_with_children • ch
8
2026-03-14 • via Nuitee
J
Jennifer • family_with_children • us
8
It was great for only one night.
Pros:

The breakfast was great and I loved that it had its own room.

Cons:

The mattresses were so hard it was difficult to sleep.

2026-03-12 • via Nuitee
J
Juanta • solo_traveller • us
8
Great value, very clean!
Pros:

Secured parking, good breakfast, super clean and renewed large room.

Cons:

The beds were a bit noisy.

2026-03-12 • via Nuitee
W
Waits • family_with_children • us
1
2026-03-11 • via Nuitee
M
Mark • solo_traveller • us
8
Good value
Pros:

The bed was comfortable. The staff was nice. I thought Mike at the front desk was great.

Cons:

The pool was extremely cold and filled with leaves.

2026-03-10 • via Nuitee
K
Kathy • solo_traveller • us
6
2026-03-07 • via Nuitee
M
Michal • couple • mt
10
2026-03-06 • via Nuitee
B
Barbara • solo_traveller • us
9
2026-03-01 • via Nuitee
J
Jose • couple • us
10
2026-02-28 • via Nuitee
R
Roman • solo_traveller • us
1
2026-02-26 • via Nuitee
R
Robert • solo_traveller • us
7
Pros:

Clean, large room

2026-02-23 • via Nuitee
W
Wendy • couple • us
9
Pros:

Nice eplmployees

Cons:

Electric went off like 5 times

2026-02-14 • via Nuitee
M
Maria • family_with_children • us
4
Will not be coming back
Pros:

The staff was very nice.

Cons:

I didn’t enjoy the funky smell of the room… it was musty, with a weird smell. The spa was dirty and although we were told it was good to use.. it was filthy and cold.
The living space in the suite was very not “welcoming”.

2026-02-12 • via Nuitee
R
Rascu • couple • be
10
2026-02-12 • via Nuitee