Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Great breakfast
Cons:
None reported

Categories

Cleanliness
9.64
The hotel is clean and homey.
Service
9.61
The staff are friendly and attentive, with special mention of Eren and Arcan for their accommodation.
Location
9.65
Located close to all major attractions with convenient access to transportation.
Room Quality
9.1
Rooms are comfortable and offer beautiful views.
Amenities
9.13
Great amenities including a diverse and tasty breakfast.
Value for Money
9.59
Exceptional quality for the price given the level of service and amenities.
Food and Beverage
9.64
Breakfast feels like a Turkish home breakfast with fresh options daily.
Overall Experience
9.61
Overall, a fantastic experience with a feeling of being at home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:49

Property Description

Prime Location in Sultanahmet
Located in the heart of Sultanahmet, our special class hotel is just a stone's throw away from iconic landmarks like the Hagia Sophia and the Blue Mosque. Immerse yourself in the rich history and vibrant culture of Istanbul right at our doorstep.

Comfortable Rooms with Stunning Views
Indulge in cozy accommodations with picturesque views of the Bosphorus, lush gardens, or the bustling cityscape. Unwind in tranquility and wake up to breathtaking sights every morning, adding an extra touch of magic to your stay.

Convenient Access to Historic Sites
Explore Istanbul's main historic sites with ease as Hotel Poem's excellent location puts you within walking distance of attractions like the majestic Topkapi Palace and the bustling Grand Bazaar. Immerse yourself in the city's charm and create unforgettable memories.

Experience the allure of Istanbul from our welcoming hotel. Book your stay at Hotel Poem now for a memorable and convenient getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 1872 reviews
Cleanliness: 9.64
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 9.61
A
anne-claire solo_traveller fr
7
2026-07-04 via Nuitee
U
Ursula family_with_children de
9
Kann man sehr empfehlen. Nicht weit von den Sehenswürdigkeiten, aber ausserhalb des Touristenrummels
Pros:

Frühstück war hervorragend, für jeden was dabei, variabel und sehr schön am Tisch selbst aufgebaut.

Cons:

-

2026-07-04 via Nuitee
S
Sue couple au
9
2026-07-02 via Nuitee
Z
Zbigniew solo_traveller pl
10
Super
Pros:

Atmosfera małego urokliwego hotelu. Obsługa przemiła , no i widok. Śniadania super

Cons:

Wszystko super

2026-07-01 via Nuitee
I
Ibrahim family_with_children gb
10
Cosy, friendly place within walking distance to the main area.
Pros:

Excellent breakfast, very friendly and considerate staff, room sizes are enough to comfortably sleep and relax in. Will definitely be coming back.

2026-06-30 via Nuitee
T
Tatiana couple ru
10
Отличный отель! Завтраки очень вкусные! Расположение и номера приятные!
Pros:

Расположение: самый центр, но тихо!

2026-06-30 via Nuitee
M
Marybeth solo_traveller us
8
Pros:

The hotel was charming. Fabulous location, delicious breakfast. The front desk staff and the wait staff were all friendly and helpful -- we hugged some goodbye. We loved Hotel Poem.

Cons:

Nothing.

2026-06-30 via Nuitee
T
Tracey couple au
9
Fantastic Location and Breakfast
Pros:

The hotel is in a great location close the key landmarks and the tram, with many restaurants around. The team is wonderful was so helpful with our short stay arranging transfers to the airport - Nothing was too much trouble. The breakfast was excellent and plentiful. We only stayed one night - It was a quick visit.

2026-06-30 via Nuitee
G
Ghaida couple ae
8
Hotel is perfectly located for visiting Istanbul, comfortable room and amazing breakfast!
Pros:

Lovely hotel, perfectly located and super friendly staff!

Cons:

Room cleaning service wasn’t thorough enough(our room wasn’t vacuumed during the whole stay, bathroom as well), other than that we were satisfied.

2026-06-29 via Nuitee
A
Anna family_with_children fr
10
Pros:

Great small hotel, with the soul. You can see that it is really taken care of, with all small things thought through. Very welcoming, charming, super stuff that are ready to help any minute.
Very good aircon, rooms in general. And fantastic Turkish breakfast!
Location is also perfect with walkable distance to main attractions. Or easily reachable by tram.
Highly recommend. We truly enjoyed!

2026-06-28 via Nuitee
M
Markus couple at
10
Pros:

The breakfast is unbelievable! The service is great and the location is perfect - we can highly recommend the hotel. We come back - we promise 👍

2026-06-28 via Nuitee
N
Nataliya couple by
10
2026-06-26 via Nuitee
D
David couple sg
9
Whimsical and comfortable hotel in a great location!
Pros:

Love the design theme of famous writers. Comfortable room. Very close to Sultanahmet and restaurants. Sumptuous breakfast. Very helpful staff.

Cons:

Bathroom was a bit small.

2026-06-25 via Nuitee
L
Laura couple de
10
Pros:

Tolle Lage, schöne, liebevoll eingerichtete Zimmer. Das Personal war sehr gastfreundlich und hilfreich. Tolles Frühstück. Wir haben uns rundum wohl gefühlt.

2026-06-25 via Nuitee
J
Jane couple au
10
Was a great, intimate hotel. Perfect for first visit to Istanbul, located right ‘in the thick of it’
Pros:

Very cosy - had a lovely feel. Room was clean and tidy. Air con was great.

2026-06-25 via Nuitee
I
Irina solo_traveller ru
10
Pros:

Чистота, доброжелательность персонала.

Cons:

Шумно, ночью под окнами разговаривали - все было слышно, мешало уснуть.

2026-06-23 via Nuitee
S
Stefanie extended_group de
5
Schön mit Schlafmangel
Pros:

Das Frühstück war super, der Kaffee ist sehr dünn

Cons:

Das Dach ist schlecht isoliert so ist es sehr hellhörig und die Möven, die dort brüten stehen um 4.30 auf, das Licht im Bad ist sehr schwach

2026-06-22 via Nuitee
A
Aisha solo_traveller kz
10
2026-06-21 via Nuitee
G
Grace family_with_children de
10
Fantastic hotel with exceptional staff and breakfasts
Pros:

Everything about this hotel was fantastic! The staff were exceptional and the breakfasts were a big highlight. The location couldn't have been better. We'll definitely come back again in the future!

2026-06-21 via Nuitee
D
Damian couple pl
10
Niepowtarzalne śniadania, świetna lokalizacja, czysty hotel
Pros:

Fantastyczna lokalizacja, bardzo czysty hotel, a przy tym niesamowite śniadania

2026-06-17 via Nuitee