Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Great breakfast
Cons:
None reported

Categories

Cleanliness
9.64
The hotel is clean and homey.
Service
9.61
The staff are friendly and attentive, with special mention of Eren and Arcan for their accommodation.
Location
9.65
Located close to all major attractions with convenient access to transportation.
Room Quality
9.1
Rooms are comfortable and offer beautiful views.
Amenities
9.13
Great amenities including a diverse and tasty breakfast.
Value for Money
9.59
Exceptional quality for the price given the level of service and amenities.
Food and Beverage
9.64
Breakfast feels like a Turkish home breakfast with fresh options daily.
Overall Experience
9.61
Overall, a fantastic experience with a feeling of being at home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:49

Property Description

Prime Location in Sultanahmet
Located in the heart of Sultanahmet, our special class hotel is just a stone's throw away from iconic landmarks like the Hagia Sophia and the Blue Mosque. Immerse yourself in the rich history and vibrant culture of Istanbul right at our doorstep.

Comfortable Rooms with Stunning Views
Indulge in cozy accommodations with picturesque views of the Bosphorus, lush gardens, or the bustling cityscape. Unwind in tranquility and wake up to breathtaking sights every morning, adding an extra touch of magic to your stay.

Convenient Access to Historic Sites
Explore Istanbul's main historic sites with ease as Hotel Poem's excellent location puts you within walking distance of attractions like the majestic Topkapi Palace and the bustling Grand Bazaar. Immerse yourself in the city's charm and create unforgettable memories.

Experience the allure of Istanbul from our welcoming hotel. Book your stay at Hotel Poem now for a memorable and convenient getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 1751 reviews
Cleanliness: 9.64
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 9.61
C
CELINE • family_with_children • fr
10
Merveilleux !
Pros:

L'accueil et la gentillesse du personnel, la décoration, le petit-déjeuner incroyable, la propreté et le confort !! Tout était parfait !

Cons:

RIen

2026-03-14 • via Nuitee
I
Irina • couple • ru
10
If going back to Istanbul then only to Poem 👍
Pros:

The location and personnel ♥️♥️
Eren and Ercen are the most helpful people ready to solve and arrange all your requests- from coffee at 5 am to private tours 👍
The breakfast is the real harvest 😀 a lot of tasty meze and the most delicious pancakes 😊

The rooms are cozy and clean. Location is superb

Cons:

The price could have been lower

2026-03-11 • via Nuitee
C
Carlos • extended_group • bh
9
Love this place, third time and certainly not the last.
Pros:

Mostly everything, staff extremely friendly, excellent location, cozy atmosphere and comfortable rooms. Amazing breakfast.

Cons:

A bit noisy, the rooms facing the Bosphorus, seagulls doing their thing😅.

2026-03-08 • via Nuitee
P
Petr • family_with_children • cz
10
Naprosto skvělý hotel
Pros:

Výběru ubytování v Istanbulu jsem věnoval velkou pozornost. Jel jsem tam se synem na 8 dní. Po rozsáhlem vyhledávání, jsem dospěl k tomu, že nejlepší recenze má tento hotel. Mohu poptvrdit, že je opravdu skvělý. Je na vynikajícím a klidném místě. Je čistý, velmi pěkně zařízený. Pokoj byl velmi pohodlný a promylšeně vybavený - když jste potřebpvali háček na ručník vedle sprchového koutu, tak tam prostě byl. Postele byly velmi pohodné a měli jsme moc pěkný výhled na moře. Naprosto úžasné byly snídaně. Byli jsme dva a jídla jsme dostali pro osm osob. Jídlo bylo navíc velmi dobré. Personál byl milý a ochotný. Cestuji často, ale už mnoho let jsem se v žádném hotelu necítil tak dobře. Výborná je také dostupnost k hlavním památkám a i k hromadné dopravě pro jízdu na vzdálenější místa. Opravdu mohu jen a jen pochválit.

Cons:

Dlouho jsme přemýšlel, ale není nic, co by se mi nelíbilo. Hotel je skvělý ve všech směrech.

2026-03-06 • via Nuitee
D
Donna • couple • gb
9
Ideal place to stay for first visit to Istanbul - thanks to all the friendly staff.
Pros:

The hotel staff were very welcoming and accommodating, plus the breakfasts are worth a stay here in themselves! Location is hard to beat too, so central but nice and quiet when we stayed.

Cons:

Nothing - highly recommended.

2026-03-03 • via Nuitee
A
Ariel • couple • ar
10
Excelente hotel, súper recomendable
Pros:

El personal super amable y la ubicación inmejorable.
Pero la estrella es el desayuno: ¡EXTRAORDINARIO!

2026-03-03 • via Nuitee
I
ILNAZ • family_with_children • ru
7
Отель хороший. С детьми не совсем удобный. Завтраки супер.
Pros:

Завтрак действительно великолепный 100 из 10! Супер. Это прям достойно. Персонал очень добродушный, помогали во всем, сами занесли чемоданы на 3 этаж, также и спускали. Локация хорошая, все рядом. Было тепло несмотря на прохладную погоду, отопление работало.

Cons:

Не понравилось, то что нет лифта, с детьми и с колясками не удобно подниматься и спускаться, об этом не хватило информации на сайте, чтобы это учесть. Есть неудобства в плане розеток, как они расположены, их мало. Номер частично требует ремонта, где-то провод отходит, краска облупилась.

2026-03-01 • via Nuitee
C
Celine • family_with_children • fr
10
Super séjour, nous sommes ravis !
Pros:

- Très convivial,
- un petit déjeuner dont on se souviendra !,
- l’emplacement idéal,
- le calme,
- La vue depuis la chambre en rooftop.

Cons:

-

2026-02-27 • via Nuitee
R
Rinat • couple • ru
10
Я бы вернулся в данный отель еще раз
Pros:

Все что нужно для комфортного проживания имеется в отеле. Завтраки были великолепны, очень вкусные.
Отдельное спасибо Eren, помог и рассказал все на русском языке.

Cons:

-

2026-02-27 • via Nuitee
J
Jorge • couple • gt
9
Superb
Pros:

Staff is so welcoming and nice, location is perfect and breakfast was amazing!

2026-02-26 • via Nuitee
L
Leo • couple • gb
8
Great place for a break in Istanbul!
Pros:

Fantastic breakfast, great location and brilliant staff. Eren was brilliant - really welcoming and helpful.

Cons:

Nothing

2026-02-26 • via Nuitee
H
Hannah • couple • de
9
Alles perfekt
Pros:

Die Lage ist super und das Frühstück sehr lecker und abwechslungsreich!

Cons:

Es ist etwas hellhörig, aber uns hat das garnicht gestört

2026-02-24 • via Nuitee
D
Dora • couple • de
10
Toll, wir kommen gerne wieder!
Pros:

Personal war einfach toll, Frühstück super und sehr viel und das Hotel hat eine gute Lage. Klassisches 10 von 10! Danke für den hilfsbereiten und ehrlichen Service.

Cons:

-

2026-02-24 • via Nuitee
J
Jean Marie • extended_group • fr
10
Un séjour exceptionnel dans une ville inoubliable
Pros:

L’emplacement de l’hôtel, la chambre spacieuse avec une vue magnifique sur le Bosphore, le petit salon et la salle du petit déjeuner . L’accueil chaleureux et la grande amabilité du personnel.

Cons:

Tout était parfait.

2026-02-22 • via Nuitee
A
Angelika • couple • at
10
Nettes Hotel in bester Lage in der Altstadt mit einem sensationellen Frühstück❣️
Pros:

Liebevoll gestaltetes kleines Hotel, super gelegen in Sultanhamet, fußläufig zu den wichtigsten Sehenswürdigkeiten in der alten Stadt, sehr nettes und hilfsbereites Personal und ein super tolles und abwechslungsreiches Frühstück.
Empfehle ich gerne weiter 💚.

2026-02-12 • via Nuitee
Безгинова • couple • kz
10
Пусть вам хватит сил сохранить эту душевную атмосферу отеля на долгие года! Желаю вам отзывчивых постояльцев!
Pros:

Очень душевный отель!
Мы отдыхали с 3-9 февраля двоем! В этом отели все совпало на 100% от расположения до удобства номера! Про завтраки уже писали, хочу добавить что такие вкусные турецкие завтраки мы еле впервые! Команда отеля подобрана профессионально! В отели русскоговорящий администратор очень приветливый и готов помочь с любым вопросом! Номера действительно чистые и комфортные, мы жили в номере братьев Люмьер. Других соседей не слышали, наша улица была тихой, сон был крепкий, подушки и матрац очень комфортные и это немаловажно в активном отдыхе. Отметили мой ДР, отель не оставил без внимания! Вернулась бы в отель Поэм не глядя! Спасибо всему персоналу за вашу работу! Получили столько положительных эмоций, а это самое главное!

2026-02-10 • via Nuitee
B
BB • family_with_children • it
9
2026-01-29 • via Nuitee
D
Daria • extended_group • ru
10
2026-01-28 • via Nuitee
A
Adriana • couple • bg
10
2026-01-27 • via Nuitee
J
Jeremy • couple • us
10
We really enjoyed staying here and it was so conveniently located. We managed to walk 8 miles a day and also took the bu
Pros:

The hotel was in a great location to walk to all the sights. The staff were all very friendly and helpful especially Fren. The breakfasts were the best we’ve had anywhere but we just couldn’t eat all that food. And our room was very private and large and we could lay in bed and look out at the sea.

Cons:

N/A

2026-01-23 • via Nuitee