Hampton Inn - Great Falls

It was very roomy. The sitting area was nice.

Everything was on point definitely recommend and im going there every chance I get

The women in the breakfast is very enjoyable, breakfast food was typical but hot and clean, fruit was fresh, clean ad well done

We were not offered water or recognized as members when we arrived.
Needed to do laundry and was told they had a washer and dryer that took quarters and if we needed change they had quarters. After gathering laundry, they said they only had $1.50 in quarters. Each machine required $2 for a load.
The room had a peculiar smell. I asked at front desk if this was common to have a bad odor and if any other guests had complained and was told no. Later I noticed that the vent in the room was dirty, damaged and appeared to have had moisture. This may have been the source of the odor.
Housekeeping knocked on the door at 9 a.m. and woke us up. I have never had this happen at ANY place I’ve stayed. Unacceptable!
We decided to leave soon after and in our rush to empty the room left a jacket in the closet. It’s one of those closets that the door slides from the closet to cover the bathroom as well.
We discovered that we’d left it several hours after we left. I called and was told that it had been found. I told them we’d be back to get it on Sunday (2 days later). I also texted the manager who confirmed they’d hold it for me to pick up. We showed up on Sunday as planned and no one could find it. They assured me they’d mail it to me. I still don’t have it. My messages and calls to the manager have not been returned. Obviously someone took the jacket. Avoid this place. We saw a Best Western near where we had dinner. If in the area I’d stay there instead.

Check in was quick and methodical. We were not recognized as honors members, much less diamond. No drinks or snacks were offered. The room was very loud! Between the train tracks, the person in the room above us and the highway out front it was a very long night.

Breakfast is your typical fare. There was coffee in the pot and none of the food choices were empty.

My wife and I were very happy with our one week stay. Rooms were clean,as was the hotel in general. Bed's were comfortable,and the area was quiet. The breakfast was good, many different options to choose from. The property is conveniently located to the airport, stores, and dining. I would highly recommend.

Our room smelled like mold.

Well, this Hampton Inn was an experience. It began with a front desk person telling us she was having a bad day. In fact she forgot to give us our Silver Club membership water, we had to ask.
We found our room to be clean, but smelled a little musty. Not bad enough to leave but present. I noticed they had lots of scent machines throughout the facility.
After dinner we went down to the pool. I wear gripper shoes in the water because I walk in pools for exercise. I hit the first step and went flying! The steps and bottom of the pool floor were super slippery. My husband made it in okay but was very careful. In order to leave it used a pool towel on the steps.
We reported the fall and the slippery nature of the pool to both night and morning staff and were told, "they should have told you when you checked in". We'll, she didn't and her bad day resulted in me being bruised from the slide down the steps. I suggested a sign on the door and was told they couldn't because of the "assume your own risk" sign inside the pool room.
We won't go back there.
The bed was a bit like a watered, every time one of us moved,the other one woke up

Booking and check in was great. Room and bed was great. We were awake all night due to animal pacing around / jumping on and off the floor in room above us. At check out we noticed someone else’s food and drinks were applied to our room. We called back to hotel when manager was available later in the day and billing was resolved promptly.

Close to airport

Stay here every time I am in Great Falls. Great location. Clean & quiet rooms. Great breakfast.

Quick and courteous check in

N

Our room was on 4th floor on the West side of the property. My chief complaint was the traffic noise coming from the street that is about 50 feet in front of the hotel. This street feeds a large shopping center that has a Home Depot, a grocery store, Barnes and Nobel, Famous Footwear,restaurants, etc. The traffic noise picks up about 6am every morning, and again about 5pm in the evening. Once the shopping center closes, about 10pm, traffic noise is minimal. The windows are standard single pane glass so they are no help in reducing the noise. The room itself was very nice, clean and comfortable, We couldn't use the pool because the heater was broken during our entire 4 night stay. Breakfast was very good, with plenty of quality options.
If it weren't for the traffic noise issue, I would have given our stay a higher rating. The rooms on the east side of the hotel are probably a better option.

This hotel was clean and quiet with a very pleasant staff. We were greeted with a welcome bag for our pups, which was nice as most hotels make staying with your dog feel like an inconvenience. The room was clean and spacious, beds were nice. The breakfast was standard, but the staff was just so friendly even early in the morning. Would definitely stay again.

Pleasant, clean and comfy. AC worked great!