The Century House Latham - North Albany, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.9 (875 reviews)
997 New Loudon Road , Latham , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly and helpful staff
Good location and amenities
Cons:
Concerns about cleanliness at breakfast
Cookies ran out quickly

Categories

Cleanliness
8.34
There was a significant concern expressed about cleanliness and hygiene during breakfast service.
Service
9.31
Positive feedback on staff helping with reservations and overall transparency.
Location
9.35
Convenient location noted multiple times and praised for its accessibility.
Room Quality
9
Rooms were described as spacious, nice, and comfortable.
Amenities
8.83
Mention of complimentary offerings like soup and drinks, and a good breakfast.
Value for Money
8.79
Positive mentions of the hotel's charm and overall experience.
Food and Beverage
8.34
Praise for breakfast offerings but flagged a hygiene concern during buffet service.
Overall Experience
9.22
Generally described as a five-star experience, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:32

Property Description

Convenient Location: Situated in Latham, New York, The Inn at Century House provides a serene escape just a short distance from Albany International Airport.

Amenities Galore: Enjoy air-conditioned rooms with flat-screen TVs and unwind at the seasonal outdoor pool or fitness centre. Don't forget to explore the hotel's nature trails for a breath of fresh air.

Delightful Dining: Indulge in new American cuisine at The Tavern, open nightly for dinner and weekdays for lunch, offering a delectable dining experience.

Experience comfort and convenience at The Inn at Century House. Book your stay now for a memorable getaway!

Important information:

The Hotel offers free airport shuttle only between the hours of 8AM and 5PM. Reservations must be made 24 hours in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, May 31, 2026 until Sun, Sep 6, 2026
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 875 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 9
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.22
S
Sheryl • couple • ca
9
Pleasantly surprised. We were there for convenience but will return for the food!
Pros:

Amazing breakfast, quiet hotel, very clean, staff very welcoming and friendly. I couldn’t believe chef made interesting food for breakfast quiche and blintz. Arrival they had New England clam chowder on hand. We didn’t try it as we had just eaten elsewhere. I regret that now ! Top quality restaurant attached!

Cons:

It smelled like cleaner in room but we got used to it after awhile. I’d rather smell tangerine cleaner.

2026-02-12 • via Nuitee
A
Andrew • couple • us
9
Friendly and Convenient
Pros:

Excellent Breakfast

Cons:

Room was a little dusty

2026-01-26 • via Nuitee
I
Ira • couple • us
9
Very relaxing.
Pros:

Clean. Nice room. Good breakfast and complementary soup.

Cons:

Just when we first got in we had a problem with the heat. It was later worked out.

2026-01-26 • via Nuitee
L
LinR • family_with_children • us
9
Pros:

Good proximity to RPI
The rooms are relatively big.
Clean spaces. Great staff.

2026-01-22 • via Nuitee
J
jay • family_with_children • us
9
2026-01-20 • via Nuitee
J
Julie • family_with_children • us
10
Great place to stay !
Pros:

Breakfast was great, clean rooms, people were nice at the desk.

2026-01-19 • via Nuitee
J
John • family_with_children • us
10
Wonderful
Pros:

Great everything was great Linda was great and clean place all around

Cons:

Nothing everything was great

2026-01-19 • via Nuitee
J
Judy • couple • us
9
Lovely to be back, enjoyed the pool and restaurant!
Pros:

The breakfast and the happy hour were both a nice addition to our stay. I enjoyed the pool, and we shared a delicious meal at The Century House restaurant. I'd advise people to make reservations there when they stay at the hotel. I also enjoy playing the piano that's tucked away in a corner of the hotel.

Cons:

Well, we happened to be there the morning the fire alarm went off because of a short in the system. It started ringing at 5 AM and didn't stop until after 6 AM. Not relaxing!

2026-01-19 • via Nuitee
G
Greg • solo_traveller • us
7
2026-01-19 • via Nuitee
A
Amy • couple • us
9
2026-01-19 • via Nuitee
M
Mary • couple • us
7
2026-01-12 • via Nuitee
I
Irene • family_with_children • us
8
Pros:

The room was big and the beds comfortable. It was very quiet, in general. There was fresh fruit (not just apples) at breakfast and they had gluten free bread!

2026-01-03 • via Nuitee
G
Guglielmo • family_with_children • us
9
Pros:

The lady behind the desk was amazing as booking.com. Had not put us in for the room. If she got us a room and then she helped us get a refund from booking dot com. The restaurant on-site, which is, unfortunately and sadly closing, was absolutely amazing, fantastic food, fantastic service. I highly recommend this place.

2026-01-02 • via Nuitee
I
idosachs • extended_group • il
9
Pros:

We were welcomed with complimentary warm home-made clam chowder and a very helpful and kind staff, so everything was wonderful after that .... The room was nice, comfortable and clean and the breakfast was very good.

2025-12-29 • via Nuitee
J
Jacqueline • couple • us
8
Pros:

We always stayed at the hotel for years, location, restaurant and great staff

Cons:

Critical feedback needed:

I asked for the email of the Manager to explain something disgusting happened at breakfast buffet. Of which, no response was given from Caleb. I sent this letter via email to Caleb at: caleb.hill@thecenturyhouse.net The receptionist gave me this email after I requested it from her, and personally wrote it downnso we're assuming the information was correct. We never share this information below with anyone at the hotel including the receptionist.

Discussed in the email:
The gentleman attending the buffet on the morning of 10/29/25, small think guy, older in 60's maybe, sampled the buffet food, was chewing a lot using the serving utensil. I was disgusted. At the buffet, he stirred the eggs, and potatoes and took samples from the spoon and continued to stir the food. I'd check the recording videos on this situation to see for yourself, chances are this is a repetitive disgusting behavior. It was on 10/29/25 between 7:45 - 8:30 am, we don't recall the exact time.

We chose not to eat there the next day. We checked in 10/28/25, had breakfast on 10/29/25 and witnessed this situation, the next morning we went to a local dinner for broadcast on 9/30/25 and chose to check out early and eat breakfast before we headed to the Animal Hospital down the road. We will not stay at the hotel anymore, it was our favorite but will not expose our health to this kitchen help.

I felt Caleb should have apologized and taken care of this situation with the kitchen help. The rooms were amazing, the hotel was clean, and we enjoyed dinner at the Century House restaurant. Mr and Mrs. Kleinschmidt

2025-12-24 • via Nuitee
B
Brianna • couple • us
9
2025-12-20 • via Nuitee
S
Svetlana • family_with_children • us
10
2025-12-19 • via Nuitee
H
Heidi • couple • us
8
Very good, will return.
Pros:

Hotel has a certain charm. Staff is friendly and helpful. We stayed here for RPI parents weekend. We are going to stay again in May 2026.

2025-12-14 • via Nuitee
G
Gendall • couple • ca
8
Pros:

Great staff

2025-12-10 • via Nuitee
C
Charlotte • extended_group • us
10
Great place, staff and location
Pros:

The front desk staff were friendly and efficient.

Cons:

Property including ballroom, food and service were excellent

2025-12-08 • via Nuitee