Toby's Resort

Hotels
8 (1714 reviews)
1 Kent Avenue, PO Box 467 , Montego Bay , jm

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Limited amenities
Room condition discrepancies

Categories

Cleanliness
7.08
Many reviews highlighted cleanliness issues.
Service
9.05
Staff described as friendly and welcoming in multiple reviews.
Location
8.59
Great proximity to the beach and airport.
Room Quality
7.54
Some rooms were comfortable, but issues with bed size were noted.
Amenities
7.07
Limited amenities were commented upon, but some enjoyed the pool.
Value for Money
8.53
Good value for money mentioned in various reviews despite some concerns.
Food and Beverage
8.08
Food was generally praised, though some found it a bit pricey.
Overall Experience
8.05
Overall good experience despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:13

Property Description

Luxurious Rooms with Private Balconies:
Indulge in the stunning poolside or garden views from the comfort of your own private balcony at Toby’s Resort. The spacious and air-conditioned rooms provide the perfect retreat after a day of exploring the nearby beaches and attractions.

Refreshing Outdoor Salt Water Pools:
Take a dip in not just one, but two outdoor salt water pools - the Water Fall Pool and The Baha Pool. Relax and unwind in the crystal-clear waters while soaking up the Jamaican sun. Don't forget to grab a refreshing drink from one of the two on-site bars.

Dining and Convenience:
Satisfy your taste buds with a mix of local and international cuisines at Toby’s Good Eats Restaurant. And stay connected with complimentary Wi-Fi available in the restaurant. With the Sangster International Airport just a stone's throw away, and popular beaches and attractions nearby, Toby’s Resort offers the perfect blend of convenience and luxury.

Book your stay at Toby’s Resort now and experience the best of Montego Bay!

Important information:

Upon check-in photo identification and a credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 1714 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.05
S
Sebastián couple cl
8
Pros:

Personal muy amable, excelente ubicación, buena relación precio calidad

Cons:

Podrían incluir el desayuno en el precio. A sus alrededores no hay mucha oferta temprano.
Tuvimos un problema con el AC pero fue resuelto inmediatamente

2026-05-07 via Nuitee
L
Laina family_with_children fr
9
Très bon hôtel c’est super
Pros:

L’emplacement
La propreté
La plage
La piscine

Cons:

Le manque d’insonorisation

2026-05-06 via Nuitee
T
Terri couple us
4
Definitely not a peaceful place to stay.
Pros:

Old trees, birds, grounds and gardens.

Cons:

Trucks belching toxic fumes, honking, loud music, sirens, and yelling right over the fence behind our room. Definitely not a peaceful place to stay.

2026-05-03 via Nuitee
P
Pauline solo_traveller gb
8
Pros:

The staff were extremely helpful and friendly .

Cons:

Great service

2026-05-02 via Nuitee
A
Ammar family_with_children gb
9
2026-05-02 via Nuitee
M
Marsha extended_group gb
8
I had a lovely 3-night stay at Toby’s Resort with family and would happily return.
Pros:

From the moment I arrived, the atmosphere felt warm and welcoming. What stood out most, however, was the exceptional level of service — particularly from Charlene, who was simply fantastic. She was attentive, thoughtful, and always one step ahead, making sure everything ran smoothly and comfortably throughout my stay. Her care and professionalism did not go unnoticed.

More broadly, every member of staff I encountered was kind, approachable, and genuinely helpful. It created an environment that felt both relaxed and well cared for, a balance that is not always easy to achieve.

Thank you to the entire team for making my stay such a pleasant one - It was a wonderful start to my time in Jamaica.

Cons:

Décor is quite dated, & I was a little sad the food was not as authentic as I anticipated, otherwise nothing else to comment on - This did not affect our stay terribly.

2026-04-30 via Nuitee
M
Marsha extended_group gb
8
A perfect way to round off my trip.
Pros:

I stayed at Toby’s Resort again for one night before my flight back to the UK, and it was the perfect way to round off my trip.

The location is incredibly convenient for the airport, which made travel day feel effortless. Once again, the staff were fantastic - warm, welcoming, and consistently helpful.

This visit also came with a rather special and unexpected highlight. I found myself staying during the owner’s wedding celebrations and had the pleasure of observing part of the event from the pool area. It was a beautiful occasion - the couple looked stunning, and there was such a joyful, relaxed atmosphere that seemed to extend to everyone around.

One of my favourite moments was chatting with an 85-year-old second cousin of the groom, who was an absolute delight! Not only was he wonderful company, but he also very confidently assured me he would assist in my search for a husband, a service I had not realised Toby’s Resort offered, but one I very much appreciated!

It was a memorable and heartwarming end to my stay in Jamaica. Thank you again to the team for such a lovely experience.

Wishing the happy couple a beautiful marriage ahead, ps, it is widely considered good luck if it rains on your wedding day, to which you had plentiful :)

2026-04-30 via Nuitee
B
Beryl extended_group tc
8
Meals were delicious; WiFi needs upgrading; room & bathroom had small black ants.
Pros:

Location and quietness

Cons:

The WiFi drops for any channel selected.

2026-04-28 via Nuitee
R
Ramon solo_traveller de
10
2026-04-27 via Nuitee
M
Marian solo_traveller co
9
Pros:

Tiene una excelente ubicación, la relación precio- calidad es concordante. El restaurante es genial y el personal de recepción y restaurante muy amable. Es una buena opción distinta al todo incluido cuando se planean varios Tours.

Cons:

La atención en el bar de la piscina podría mejorar.

2026-04-26 via Nuitee
J
Julie solo_traveller lu
7
2026-04-24 via Nuitee
I
Ivy solo_traveller de
9
2026-04-24 via Nuitee
A
Alliot couple us
10
2026-04-23 via Nuitee
K
Karin solo_traveller ch
7
2026-04-23 via Nuitee
V
Vill extended_group gb
8
Pros:

It’s was nice and clean , staff were friendly and it was value for money

Cons:

Nothing specific

2026-04-23 via Nuitee
P
PHILIPPE solo_traveller ch
5
Pros:

La gentillesse de la personne qui nous a enregistré, également l'employé qui nous a installé la télévision dans notre chambre.

Cons:

Le personnel du petit déjeuner le matin de notre départ,
Le réceptionniste et la serveuse étaient très
Désagréables , nous ne reviendrons jamais dans ce restaurant.

2026-04-23 via Nuitee
J
jOHN couple us
8
Other than the TV issue we enjoyed our stay.
Pros:

Location and cleanliness.

Cons:

TV kept freezing every other minute for about 30 seconds.

2026-04-20 via Nuitee
F
Floyd couple gb
10
Guarantee a good night sleep.
Pros:

Location, friendly staffs,clean and food is fantastic.

Cons:

Beautiful pool and landscape

2026-04-19 via Nuitee
A
ARIANA couple cy
7
2026-04-18 via Nuitee
K
Kendall family_with_children us
10
We had a wonderful stay at Toby’s resort, we will definitely stay again! The location was great and the pool and pool ba
Pros:

Great location and fun and friendly atmosphere!

2026-04-18 via Nuitee