Petit Palace Chueca

Hotels
Petit Palace Hoteles
9 (762 reviews)
Hortaleza, 3 , Madrid , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety in breakfast
Cons:
Bathroom cleanliness issues
Noise from the street

Categories

Cleanliness
8
Some reviews noted issues with bathroom maintenance and cleanliness in common areas.
Service
10
Many reviews praise the staff for being extremely friendly and attentive.
Location
9.5
The location is mentioned multiple times as perfect, right by Gran Vía.
Room Quality
8.5
Rooms are mostly described as comfortable, although some reports of noise issues.
Amenities
8.5
Some amenities like breakfast are well-rated, but some guests mention a lack of channels.
Value for Money
9
Generally good value, though some feel the experience could have been more homely.
Food and Beverage
9.5
Breakfast is consistently praised for its variety and quality.
Overall Experience
9
Overall, a positive experience but not felt like home for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Central Location in Chueca District
Experience the vibrant heart of Madrid at Petit Palace Chueca, housed in a charming 19th-century mansion. Just steps away from Gran Via, immerse yourself in the lively atmosphere of the city.

Modern Comforts and Amenities
Relax in rooms equipped with flat-screen TVs and stay connected with complimentary WiFi. Take advantage of the 24-hour reception, tour desk, and free bicycle rentals to explore the city at your own pace.

Surrounded by Culture and Entertainment
Indulge in shopping, dining, and nightlife options right at your doorstep. Explore iconic landmarks like Puerta del Sol and renowned museums within walking distance. Book now to enjoy a memorable stay at Petit Palace Chueca.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 762 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
X
X4193MXmarianan Friends getaway
10
Great hotel, amazing service from Flavio
Pros:

We’re visiting Madrid from Miami for the first time and staying at Petit Palace Chueca has made our experience even more special. Flavio was incredibly kind, welcoming, and helpful from the moment we arrived. He kindly helped us with an early check-in after a long flight, which we appreciated so much. His recommendations and warm attitude truly made us feel at home in Madrid. Thank you, Flavio, for making our first visit such a wonderful experience!

2026-05-09 via Tripadvisor
M
Mohamed Redha solo_traveller dz
9
Pros:

Son emplacement

2026-05-09 via Nuitee
G
Gianluca couple it
9
Soggiorno bellissimo , struttura in una posizione strategica nel cuore della Cueca .. davvero consigliatissimo
Pros:

La posizione e la pulizia

2026-05-09 via Nuitee
S
Shpatina solo_traveller mk
10
2026-05-07 via Nuitee
H
Helene couple nl
9
Super hotel,schoon,heerlijk ontbijt,fijne schone kamer
Pros:

Prima locatie,zeer centraal,heerlijk ontbijt

Cons:

Niks,was helemaal ok allemaal!

2026-05-07 via Nuitee
B
Brigitte couple be
7
Un hôtel charmant dans un quartier coloré.
Pros:

Localisation parfait dans le quartier Chueca, à 25m du métro, chambres de belle taille, produits disponibles dans la salle de bain, gentillesse du personnel, petit balcon. Nous avons aimé la décoration et l'ancien ascenseur.

Cons:

Isolation acoustique (on entendait tout ce qui se passait dans les couloirs, et quand les voisins prenaient la douche ou tiraient la chasse. Oreillers trop épais.

2026-05-06 via Nuitee
J
Joao couple br
9
Perfeita
Pros:

Tudo

Cons:

A vista da janela do banheiro. Poderiam reformar aquele espaço

2026-05-06 via Nuitee
R
Ramirez family_with_children pr
8
2026-05-06 via Nuitee
O
Oriela couple al
10
Un bel soggiorno a Madrid, con una location perfetta!
Pros:

La posizione!

Cons:

Nulla

2026-05-06 via Nuitee
N
Norbert solo_traveller fr
7
Emplacement exceptionnel mais rapport qualité prix pas au rendez-vous.
Pros:

Emplacement au cœur de Madrid

Cons:

Beaucoup trop cher pour la surface de la chambre avec une toute petite table, à peine suffisante pour travailler. Il manquait des produits au petit déjeuner qui n’étaient pas régulièrement renouvelés.

2026-05-06 via Nuitee
H
Harry solo_traveller us
8
2026-05-05 via Nuitee
M
Marc LIBEAU couple be
8
emplacement très central ; propreté ; confort des lits
Pros:

Situé à 50 mètres de Gran Via mais calme et d'une station de métro ; petit déjeuner varié

Cons:

Manque dans la chambre une cafetière et dans la salle de bain des lingettes papier

2026-05-05 via Nuitee
F
Flaviano solo_traveller it
8
2026-05-05 via Nuitee
A
Alasdair couple gb
8
Great for city break
Pros:

Great location, comfy bed, quiet despite being in centre & by busy road, reasonable cost

Cons:

Coffee in room would be good

2026-05-04 via Nuitee
D
DUYGU extended_group tr
10
Pros:

.

Cons:

.

2026-05-04 via Nuitee
G
Gianluca solo_traveller it
10
2026-05-04 via Nuitee
C
Chantal couple nl
8
Prima hotel op top Lokatie.
Pros:

Lokatie is top als je van drukte en winkelen houd. Kamers helemaal prima. Lekker bed en goede douche.

Cons:

Houd rekening met geluid als je aan de straatkant slaapt.

2026-05-03 via Nuitee
L
Lizbeth couple es
10
2026-05-02 via Nuitee
V
Virginia solo_traveller gb
10
Perfect for short break in Madrid
Pros:

Great location lovely rooms

Cons:

Nothing

2026-05-02 via Nuitee
S
Simon couple se
8
2026-05-01 via Nuitee