Petit Palace Chueca

Hotels
•
Petit Palace Hoteles
9 (975 reviews)
Hortaleza, 3 , Madrid , es
+34 915 21 10 43

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety in breakfast
Cons:
Bathroom cleanliness issues
Noise from the street

Categories

Cleanliness
8
Some reviews noted issues with bathroom maintenance and cleanliness in common areas.
Service
10
Many reviews praise the staff for being extremely friendly and attentive.
Location
9.5
The location is mentioned multiple times as perfect, right by Gran Vía.
Room Quality
8.5
Rooms are mostly described as comfortable, although some reports of noise issues.
Amenities
8.5
Some amenities like breakfast are well-rated, but some guests mention a lack of channels.
Value for Money
9
Generally good value, though some feel the experience could have been more homely.
Food and Beverage
9.5
Breakfast is consistently praised for its variety and quality.
Overall Experience
9
Overall, a positive experience but not felt like home for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Central Location in Chueca District
Experience the vibrant heart of Madrid at Petit Palace Chueca, housed in a charming 19th-century mansion. Just steps away from Gran Via, immerse yourself in the lively atmosphere of the city.

Modern Comforts and Amenities
Relax in rooms equipped with flat-screen TVs and stay connected with complimentary WiFi. Take advantage of the 24-hour reception, tour desk, and free bicycle rentals to explore the city at your own pace.

Surrounded by Culture and Entertainment
Indulge in shopping, dining, and nightlife options right at your doorstep. Explore iconic landmarks like Puerta del Sol and renowned museums within walking distance. Book now to enjoy a memorable stay at Petit Palace Chueca.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Location

Guest Reviews

9
Based on 975 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
J
Johanna • family_with_children • se
10
Really pleasant and comfortable stay
Pros:

It was just really nice and comfy. Beautiful view/building.

2026-08-29 • via Nuitee
J
Justine • couple • fr
10
Super séjour
Pros:

Très bien situé, l’arrêt Gran Via au pied de l’hôtel
Hôtel propre calme moderne, chambre très jolie, bien équipée, équipé très agréable et à l’écoute !

2026-08-29 • via Nuitee
A
Aurelie • solo_traveller • be
8
2026-08-28 • via Nuitee
G
Gloria Dolores • couple • ar
10
Preciosa estadía 😜
Pros:

Es muy cómodo! Tanto por la ubicación como las instalaciones. Accesibles y funcionales.
Nos dieron 2 camas separadas y ante nuestro requerimiento se esforzaron por convertirla en cama doble al día siguiente.
Nuestra habitación daba a la calle y tenía todo lo necesario y más.

Cons:

Me gustó todo 🙂

2026-08-28 • via Nuitee
E
ELKIN • couple • co
8
2026-08-28 • via Nuitee
S
Susana • couple • ar
5
Sustracción de campera en la habitación del hotel
Pros:

Me gustó la ubicación y la atención de la señora que atendía el desayuno .

Cons:

Me sustrajeron una campera Uniqlo de la habitación que estaba colgada en una percha .
A pesar que entregue una nota notificando de lo sucedido y posteriormente informé a la encargada del hotel Isabel , aún no he tenido respuesta sobre la situación .
He solicitado el reintegro por el valor de la campera .

2026-08-28 • via Nuitee
V
Victoria • couple • br
10
2026-08-27 • via Nuitee
M
Marcos • solo_traveller • br
10
Hotel perfeito! Voltaria mais vezes
Pros:

Localização é incrível, além da qualidade do quarto!

Cons:

Barulho no corredor de manhã, durante o horário de limpeza dos quartos.

2026-08-27 • via Nuitee
R
Romina Paola • family_with_children • ar
1
2026-08-27 • via Nuitee
A
Angie • couple • ar
10
Excelente, volvería sin dudarlo!
Pros:

Superó ampliamente nuestras expectativas!! El cuarto enorme cómodo, con lugar para dejar las valijas, escritorio, sillón cito, un baño mega cómodo, agua caliente, súper bien decorado y con una ubicación EXCEPCIONAL
Dos días compramos el desayuno del hotel y el tercer día desayunamos en la cafetería de abajo… todo super!!

Cons:

Nada para decir!

2026-08-27 • via Nuitee
M
Marcos • solo_traveller • br
10
2026-08-27 • via Nuitee
E
Esteban • solo_traveller • co
10
2026-08-25 • via Nuitee
P
Paschalis • solo_traveller • cy
9
Pros:

Great location, great people, cleaned

2026-08-24 • via Nuitee
J
Jimena • couple • ar
10
Excelente!
Pros:

Excelente ubicación y todo impecable
Buenas instalaciones, muy limpias y con una ubicación ideal, cerca de todo

2026-08-24 • via Nuitee
F
Florencia • couple • ar
7
2026-08-24 • via Nuitee
J
Jose Ignacio • family_with_children • us
10
2026-08-24 • via Nuitee
V
Veronica • couple • uy
9
Pros:

tiene una ubicación inmejorable y el proceso de check in/out super ágil

2026-08-23 • via Nuitee
M
Manzana de Mar • couple • ar
10
2026-08-23 • via Nuitee
A
Anna • couple • ru
10
Свежий отель в самом центре, на красивой улице. Чистый, свежий. Хорошая новая ванная комната, приятное белье и полотенца
Pros:

Расположение в центре города

Cons:

Нет такого

2026-08-21 • via Nuitee
V
Virginie • couple • fr
8
2026-08-21 • via Nuitee