Petit Palace Chueca

Hotels
•
Petit Palace Hoteles
9 (708 reviews)
Hortaleza, 3 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety in breakfast
Cons:
Bathroom cleanliness issues
Noise from the street

Categories

Cleanliness
8
Some reviews noted issues with bathroom maintenance and cleanliness in common areas.
Service
10
Many reviews praise the staff for being extremely friendly and attentive.
Location
9.5
The location is mentioned multiple times as perfect, right by Gran Vía.
Room Quality
8.5
Rooms are mostly described as comfortable, although some reports of noise issues.
Amenities
8.5
Some amenities like breakfast are well-rated, but some guests mention a lack of channels.
Value for Money
9
Generally good value, though some feel the experience could have been more homely.
Food and Beverage
9.5
Breakfast is consistently praised for its variety and quality.
Overall Experience
9
Overall, a positive experience but not felt like home for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Central Location in Chueca District
Experience the vibrant heart of Madrid at Petit Palace Chueca, housed in a charming 19th-century mansion. Just steps away from Gran Via, immerse yourself in the lively atmosphere of the city.

Modern Comforts and Amenities
Relax in rooms equipped with flat-screen TVs and stay connected with complimentary WiFi. Take advantage of the 24-hour reception, tour desk, and free bicycle rentals to explore the city at your own pace.

Surrounded by Culture and Entertainment
Indulge in shopping, dining, and nightlife options right at your doorstep. Explore iconic landmarks like Puerta del Sol and renowned museums within walking distance. Book now to enjoy a memorable stay at Petit Palace Chueca.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 708 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
M
maria victoria • extended_group • es
1
Cons:

ducha rota, baño inundado , pasillo inundado

2026-04-17 • via Nuitee
M
monica • solo_traveller • cl
10
Pros:

La ubicación y que el desayuno tuviera variedad para alergias alimenticias

2026-04-17 • via Nuitee
S
SOLOFO • couple • fr
4
2026-04-16 • via Nuitee
R
Rosalia • solo_traveller • es
10
2026-04-15 • via Nuitee
S
Susana • couple • br
10
Adorei esse hotel. Voltaria com certeza.
Pros:

O edifício antigo com interior reformado e moderno é muito charmoso. O pessoal é muito atencioso. No térreo há um café mas o café da manhã (ótimo é servido no subsolo. A localização é perfeita, perto de restaurantes, metrô e lojas. O elevador antigo é muito bonito.

2026-04-15 • via Nuitee
K
Katerina • couple • gr
9
2026-04-14 • via Nuitee
D
Dara • solo_traveller • qa
9
A stylish and comfortable stay in the heart of Madrid
Pros:

Petit Palace Chueca really stands out for its unbeatable central location, right in the heart of Madrid, making it incredibly easy to explore the city on foot. The renovation of the old building has been done with great taste, successfully blending historic charm with modern comfort. I especially liked the entrance area, which feels more like a stylish business center or café than a traditional hotel lobby—very welcoming, contemporary, and functional. The room itself was very comfortable, with a well-thought-out layout, a cozy bed, and a relaxing atmosphere that made it easy to unwind after long days of walking around the city. Overall, the hotel feels practical yet elegant, and the attention to comfort really elevates the stay.

Cons:

While the breakfast was decent, the selection felt quite limited, particularly when it came to bread options. For a hotel of this quality, I would have expected more variety and freshness. Simple improvements—such as offering large, fresh baguettes that guests can cut themselves—would make a big difference and add a more authentic European touch. Expanding the breakfast selection slightly would elevate the overall experience and better match the otherwise high standard of the hotel.

2026-04-14 • via Nuitee
R
Robert • couple • ch
8
Toujours un plaisir d être à Madrid
Pros:

Son emplacement
Chambres silencieuses

2026-04-14 • via Nuitee
A
Anne • couple • be
10
2026-04-14 • via Nuitee
M
Maria Camila • couple • co
10
2026-04-13 • via Nuitee
Y
YEN YEN • solo_traveller • sg
8
Pros:

Location is good near shopping and metro east to walk or go around

2026-04-13 • via Nuitee
P
Paolo • family_with_children • it
10
Pros:

Ottima struttura, centrale nella posizione. Ottimo rapporto qualità prezzo.

2026-04-12 • via Nuitee
G
Giampaolo • couple • it
10
2026-04-12 • via Nuitee
A
Andrey • couple • us
7
Good value but could be slightly better
Pros:

Location, cleanliness, internet, room size

Cons:

No hot water the last day, not all staff is super friendly.

2026-04-11 • via Nuitee
A
Agustin Nicolas • couple • ar
10
Muy bueno, recomendable!
Pros:

Me gustó mucho la ubicación, la limpieza de las habitaciones y ademas me sorprendió para bien el tamaño de las habitaciones (bastante grandes y cómodas) además de ser modernas y lindas. Lo recomiendo!

Cons:

Lo único que no me gustó fue que la primera noche no salía el agua bien caliente en la ducha, y además que nos dieron la opción de hacer late el check out el último día aunque queriamos pagarlo.

2026-04-11 • via Nuitee
M
Monica Silvia • solo_traveller • ar
9
Muy linda experiencia.
Pros:

La limpieza de las instalaciones,el desayuno completo y muy buena atención.

Cons:

Un poco ruidoso de la calle y al estar tan cerca de la gran via no se puede evitar.

2026-04-11 • via Nuitee
P
Paola • couple • it
9
Pros:

Colazione completa dí tutto e buona. Posizione strategica per girare tutta la città senza usare mezzi

Cons:

Nulla

2026-04-09 • via Nuitee
G
Guenter • couple • at
8
2026-04-09 • via Nuitee
J
Josefina • couple • uy
5
Pros:

La ubicación es perfecta,
Las habitaciones estaban correctas, la cama muy cómoda

Cons:

La recepción está un poco venida a menos.
Es un poco alto el precio para parecer un hostel.

2026-04-08 • via Nuitee
F
Flaviano • family_with_children • it
8
2026-04-08 • via Nuitee