Petit Palace Chueca

Hotels
•
Petit Palace Hoteles
9 (975 reviews)
Hortaleza, 3 , Madrid , ES
+34 915 21 10 43

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety in breakfast
Cons:
Bathroom cleanliness issues
Noise from the street

Categories

Cleanliness
8
Some reviews noted issues with bathroom maintenance and cleanliness in common areas.
Service
10
Many reviews praise the staff for being extremely friendly and attentive.
Location
9.5
The location is mentioned multiple times as perfect, right by Gran Vía.
Room Quality
8.5
Rooms are mostly described as comfortable, although some reports of noise issues.
Amenities
8.5
Some amenities like breakfast are well-rated, but some guests mention a lack of channels.
Value for Money
9
Generally good value, though some feel the experience could have been more homely.
Food and Beverage
9.5
Breakfast is consistently praised for its variety and quality.
Overall Experience
9
Overall, a positive experience but not felt like home for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Central Location in Chueca District
Experience the vibrant heart of Madrid at Petit Palace Chueca, housed in a charming 19th-century mansion. Just steps away from Gran Via, immerse yourself in the lively atmosphere of the city.

Modern Comforts and Amenities
Relax in rooms equipped with flat-screen TVs and stay connected with complimentary WiFi. Take advantage of the 24-hour reception, tour desk, and free bicycle rentals to explore the city at your own pace.

Surrounded by Culture and Entertainment
Indulge in shopping, dining, and nightlife options right at your doorstep. Explore iconic landmarks like Puerta del Sol and renowned museums within walking distance. Book now to enjoy a memorable stay at Petit Palace Chueca.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Location

Guest Reviews

9
Based on 975 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
V
Vanesa Soledad • solo_traveller • ar
8
2026-10-17 • via Nuitee
P
Patrik • solo_traveller • fi
8
2026-10-16 • via Nuitee
L
Lorain • extended_group • us
8
2026-10-16 • via Nuitee
M
Mercedes • solo_traveller • uy
9
Excelente ubicación
Pros:

Me encanto la ubicación y la practicidad

Cons:

..

2026-10-16 • via Nuitee
M
Matheus • couple • br
10
Pros:

Localização, ótimo atendimento humano e conforto

Cons:

Pela proximidade a Gran Via, as vezes se escuta muito barulho da rua, mas nada que desabone.

2026-10-15 • via Nuitee
S
Sébastien • solo_traveller • fr
9
2026-10-15 • via Nuitee
L
Luca • solo_traveller • it
9
2026-10-14 • via Nuitee
C
Caruso • couple • br
10
2026-10-13 • via Nuitee
S
Susru • solo_traveller • gb
10
Great centrally located hotel
Pros:

Location

Cons:

Nothing to dislike

2026-10-12 • via Nuitee
S
soledad • extended_group • ar
8
2026-10-12 • via Nuitee
L
LEONARDO • couple • br
10
2026-10-11 • via Nuitee
C
CARLOS ALBERTO • solo_traveller • es
8
Pros:

Ubicación excelente y personal muy amable.

Cons:

En la habitación que me tocó podía oír ruidos de tuberías y de otras duchas que me impedieron dormir bien.

2026-10-11 • via Nuitee
S
Stefan • couple • se
9
Toppen
Pros:

Rent trevligt snyggt

Cons:

Inget

2026-10-11 • via Nuitee
A
Angeliki • couple • cy
10
2026-10-11 • via Nuitee
N
Nelson • solo_traveller • cl
10
Pros:

Excelente Ubicación, personal calido en la atención.

Cons:

Todo bien !!

2026-10-11 • via Nuitee
A
Agustin • couple • cl
10
Muy bien
Pros:

Ubicación excepcional, personal súper amable y atento, habitaciones limpias. Desayuno espectacular.

Cons:

Cuarto más pequeño de lo que esperaba para el precio

2026-10-10 • via Nuitee
S
soledad • solo_traveller • ar
8
2026-10-09 • via Nuitee
H
Hugo • couple • cl
7
Pros:

A pesar de estar en pleno centro
, al frente del metro gran vía
El ruido en la noche fue muy molesto
Las habitaciones no tenían buena sonorización

Cons:

El ruido callejero hasta la madrugada

2026-10-08 • via Nuitee
A
Angela • extended_group • co
9
Cómodo y cerca de todo
Pros:

Muy cómodo limpio y nuevo

Cons:

Huele a cigarrillo porque la gente fuma fuera del hotel en la calle

2026-10-08 • via Nuitee
O
Ophir • family_with_children • il
4
Extreamly noisy- Don't underestimate this
Pros:

Nothing special

Cons:

Extremely noisy. We could not sleep more than an hour at a time. No sound insulation to windows. As if sleeping on a highway with all the noise associated with such a central location. Terrible experiance. In my view, price was high compared to the offering, even regardless of all the noise.

2026-10-08 • via Nuitee