Petit Palace Chueca

Hotels
•
Petit Palace Hoteles
9 (646 reviews)
Hortaleza, 3 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety in breakfast
Cons:
Bathroom cleanliness issues
Noise from the street

Categories

Cleanliness
8
Some reviews noted issues with bathroom maintenance and cleanliness in common areas.
Service
10
Many reviews praise the staff for being extremely friendly and attentive.
Location
9.5
The location is mentioned multiple times as perfect, right by Gran Vía.
Room Quality
8.5
Rooms are mostly described as comfortable, although some reports of noise issues.
Amenities
8.5
Some amenities like breakfast are well-rated, but some guests mention a lack of channels.
Value for Money
9
Generally good value, though some feel the experience could have been more homely.
Food and Beverage
9.5
Breakfast is consistently praised for its variety and quality.
Overall Experience
9
Overall, a positive experience but not felt like home for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Central Location in Chueca District
Experience the vibrant heart of Madrid at Petit Palace Chueca, housed in a charming 19th-century mansion. Just steps away from Gran Via, immerse yourself in the lively atmosphere of the city.

Modern Comforts and Amenities
Relax in rooms equipped with flat-screen TVs and stay connected with complimentary WiFi. Take advantage of the 24-hour reception, tour desk, and free bicycle rentals to explore the city at your own pace.

Surrounded by Culture and Entertainment
Indulge in shopping, dining, and nightlife options right at your doorstep. Explore iconic landmarks like Puerta del Sol and renowned museums within walking distance. Book now to enjoy a memorable stay at Petit Palace Chueca.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 646 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
I
IdanGoor • couple • il
10
2026-03-14 • via Nuitee
A
Andrea • couple • es
6
Pros:

Situation

Cons:

Not soundproof, so very noisy in the night

2026-03-14 • via Nuitee
A
ayumi • solo_traveller • jp
9
Pros:

街の中心地にあり便利です。お部屋も清潔です。到着日が誕生日だったのですが可愛らしいギフトとメッセージがお部屋で迎えてくれました。フロントスタッフの方は皆フレンドリーで素晴らしかったです。ありがとうございました。

Cons:

他の部屋の水回りの使用音が聞こえてきます。ブラインドの隙間から入ってくる強い光が目の位置にあたり初日は眠れませんでしたが翌朝そのことを知らせるとすぐにテープで隙間を塞いでくれて以降は眠ることができました。

2026-03-14 • via Nuitee
P
Presina • couple • es
9
Tranquila. Agradable. Comida
2026-03-13 • via Nuitee
K
karen • solo_traveller • cl
6
evaluación
Pros:

bien ubicado y lindo el hotel y las habitaciones

Cons:

el sector que está ubicado es muy expuesto al ruido de la calle y las habitaciones no tienen ventanales que aíslen el ruido, por lo tanto cuesta dormir y trabajar en el lugar, incluso en la noche. el personal es bastante lento a la hora del check in

2026-03-12 • via Nuitee
M
Marie • solo_traveller • lu
10
Great location, comfortable room and bed, clean and excellent breakfast !
Pros:

Very comfortable and spacious room

Cons:

Breakfast could start a bit earlier than 7:30.
Maybe some tissues in the room

2026-03-12 • via Nuitee
A
Aitor • family_with_children • es
10
Pros:

Todo

Cons:

Nada

2026-03-12 • via Nuitee
M
Maria Pilar • couple • es
7
Recomendable
Pros:

La ubicación.

Cons:

Que no hubiese más accesibilidad para bajar al comedor ya que había que bajar escaleras y el ascensor no bajaba hasta abajo. Aparte de en el desayuno me faltaban etiquetas de los alimentos ya que las personas con intolerancias o alergias tenemos q ver lo que comemos. Después la habitación no se podía dormir ya que había mucho ruido del exterior, sería por ser la primera planta.

2026-03-11 • via Nuitee
N
Nuno • solo_traveller • pt
5
Caro demais para a fraca qualidade
Pros:

A localização é optima e o pessoal super simpatico

Cons:

A insonorização é péssima, o quarto não tem ventilação e o pequeno almoço é muito mau

2026-03-11 • via Nuitee
I
Inés • solo_traveller • es
9
Ha estado genial
Pros:

Céntrico

Cons:

Quizas un poco pequeña la habitacion,
El lavabo salia el agua siempre fria. Y la alcachofa de la ducha salia el agua por todas partes, pero la ajustamos
Tampoco tenia tapón el lavabo

2026-03-10 • via Nuitee
B
BERK • couple • tr
10
2026-03-09 • via Nuitee
J
Jill • extended_group • ch
10
very much reccomend the place!
Pros:

location was great. in the middle of everything and walking distance from everywhere. rooms were cozy, good size. enjoyed the stay very much!

2026-03-08 • via Nuitee
S
Suyin • extended_group • cl
9
Excelente ubicación y atención del personal
Pros:

La ubicación, la amplitud de la habitación, la amabilidad del personal

2026-03-08 • via Nuitee
F
francisca • couple • cl
8
2026-03-07 • via Nuitee
M
Matei • couple • ro
10
2026-03-07 • via Nuitee
רוזנבלום • couple • il
9
Pros:

מיקום מצוין!! קיבלנו חדר גדול וטוב כולל מרפסת (בונוס), צוות נחמד מאוד, היה חסר טיפה יותר ניקיון, אבל ממליץ מאוד, שווה את המחיר

Cons:

קצת יותר ניקיון.

2026-03-07 • via Nuitee
L
Léa • couple • fr
10
Great stay and lovely staff
Pros:

The whole staff was so nice! And the room was really calm, even if it’s was on the street’s side.
Bed was sooo comfortable.

2026-03-07 • via Nuitee
F
Fam • solo_traveller • no
10
2026-03-07 • via Nuitee
J
JORGE • extended_group • es
8
2026-03-04 • via Nuitee
B
Birgitt • solo_traveller • de
9
2026-03-03 • via Nuitee