Petit Palace Chueca

Hotels
•
Petit Palace Hoteles
9 (603 reviews)
Hortaleza, 3 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety in breakfast
Cons:
Bathroom cleanliness issues
Noise from the street

Categories

Cleanliness
8
Some reviews noted issues with bathroom maintenance and cleanliness in common areas.
Service
10
Many reviews praise the staff for being extremely friendly and attentive.
Location
9.5
The location is mentioned multiple times as perfect, right by Gran Vía.
Room Quality
8.5
Rooms are mostly described as comfortable, although some reports of noise issues.
Amenities
8.5
Some amenities like breakfast are well-rated, but some guests mention a lack of channels.
Value for Money
9
Generally good value, though some feel the experience could have been more homely.
Food and Beverage
9.5
Breakfast is consistently praised for its variety and quality.
Overall Experience
9
Overall, a positive experience but not felt like home for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Central Location in Chueca District
Experience the vibrant heart of Madrid at Petit Palace Chueca, housed in a charming 19th-century mansion. Just steps away from Gran Via, immerse yourself in the lively atmosphere of the city.

Modern Comforts and Amenities
Relax in rooms equipped with flat-screen TVs and stay connected with complimentary WiFi. Take advantage of the 24-hour reception, tour desk, and free bicycle rentals to explore the city at your own pace.

Surrounded by Culture and Entertainment
Indulge in shopping, dining, and nightlife options right at your doorstep. Explore iconic landmarks like Puerta del Sol and renowned museums within walking distance. Book now to enjoy a memorable stay at Petit Palace Chueca.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 603 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
C
Corinne • solo_traveller • fr
2
L'hôtel est très bruyant et trop cher par rapport aux services rendus
Pros:

Le petit déjeuner

Cons:

L'hôte est extrêmement bruyant. Il y a du bruit toute la nuit et pas de double vitrage. L'équipement de la chambre est sommaire compte-tenu du prix (pas de peignoir, pas de machine à café). Les bouteilles d'eau ne sont pas remises si l'on reste plusieurs jours. Pour 50 ans de moins sur la même période, j'ai eu une chambre non bruyante, avec des équipements adaptés. Très mauvais hôtel.

2026-02-14 • via Nuitee
O
Olivier Heloise • couple • fr
10
2026-02-14 • via Nuitee
A
AZ_Skygirl • solo_traveller • us
9
Cozy, convenient solo traveler room
Pros:

I traveled alone and got a solo traveler room. It was cozy and perfect for one person. Breakfast was very good. The location is excellent, walkable to many local attractions.

Cons:

My room was very hard to get warm in the cold rainy weather in February. The warm air comes out by the ceiling and never made it down to the bed. It would be great for AC in the summer, though.

2026-02-12 • via Nuitee
Z
Zangi • couple • ar
9
2026-02-12 • via Nuitee
J
Joseph • solo_traveller • ca
8
2026-02-11 • via Nuitee
S
silvia • extended_group • it
9
Musei e trattorie, tutto bellissimo
Pros:

Posizione perfetta per il centro di Madrid, si raggiunge tutto a piedi, ma con la metropoli a pochi metri é comodissimo, anche se i taxi costano pochissimi rispetto all’Italia, perciò si hanno tutte le possibilità

Cons:

Nella nostra stanza non c’era il bidet, né doccino, che ormai ritengo un grande limite

2026-02-11 • via Nuitee
J
Jose • family_with_children • ar
9
Muy buen hotel con buenos servicios y gente muy amable
Pros:

No tome desayuno. Menparecio caro

2026-02-11 • via Nuitee
W
Willem-Jan • couple • nl
8
Lekker hotel op een steenworp van Gran Via en in de leuke wijk Chueca.
Pros:

De locatie is top, midden in het centrum. Voor ons was dit een bewuste keuze. Gran Via is de drukste straat van Madrid, vooral in het weekend betekent dit wel geluid op straat. Ook de diverse stadsdiensten (vuilnis etc) gaan gewoon door in de nacht. Nogmaals, voor ons was dit een bewuste keuze en met het raam dicht heb je hier geen (weinig) last van.
Alle leuke wijkjes op loopafstand! Heerlijk!

2026-02-10 • via Nuitee
T
Tomás • family_with_children • cl
10
2026-02-10 • via Nuitee
A
Ann-Charlotte • couple • de
8
2026-02-10 • via Nuitee
E
Edurne • solo_traveller • nl
9
práctico, encantador y con estilo
Pros:

desayuno excelente, habitación cómoda y práctica, ubicación céntrica, bonito diseño, edificio histórico bien renovado. estiloso y moderno

2026-02-09 • via Nuitee
S
Sina • solo_traveller • au
9
2026-02-09 • via Nuitee
M
Mariangeles • extended_group • ar
10
Excelente hotel. Pablo de recepción nos permitió entrar un rato antes y nos cambió de habitación ya que la primera tenía
Pros:

Desayuno

2026-02-09 • via Nuitee
C
Clelia • couple • br
10
2026-02-09 • via Nuitee
V
Virginia • solo_traveller • gb
10
Great location for business and long weekend
Pros:

Great location staff helpful very clean rooms excellent

Cons:

Nothing

2026-02-08 • via Nuitee
P
Paulo R. • couple • fr
10
Pros:

Staff and location are a big plus
It is confortable and clean

Cons:

Little noise but is expected since you are in the heart of madrid

2026-02-08 • via Nuitee
C
Carolina • extended_group • br
10
2026-02-08 • via Nuitee
S
stass269 • Business
10
Great stay
Pros:

Everything was great, I really enjoyed my stay. The staff was friendly and helpful, especially Araceli, who were very kind and positive. I would definitely recommend this place.

2026-02-05 • via Tripadvisor
O
Otoniel • family_with_children • us
9
2026-01-31 • via Nuitee
J
Jorge Kaefer • family_with_children • br
4
na cidade boa... no hoetel, ruim
Pros:

somente da localização

Cons:

mau cheiro... limpeza....

2026-01-31 • via Nuitee