Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

Hotels
•
Embassy Suites Hotels
8 (599 reviews)
4350 PGA Boulevard , Palm Beach Gardens , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Polite staff
Great food
Cons:
Cleanliness issues
Parking confusion

Categories

Cleanliness
6.75
Room had fries underneath the sofa and an extra blanket that smelled musty.
Service
9.25
The staff was very polite and nice even though there were issues.
Location
8.75
Great locations for restaurants and shopping, but parking was confusing.
Room Quality
7.25
The first room had issues with AC and a non-working toilet.
Amenities
8.25
Nice amenities available, but parking was not free.
Value for Money
7.25
Charged more than expected; value diminished by issues.
Food and Beverage
8.25
Great made-to-order omelet, but chef could be unfriendly.
Overall Experience
8.25
Lovely property but service issues might deter return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:49

Property Description

Luxurious All-Suite Hotel with Outstanding Amenities

Spacious Suites with Modern Amenities: Each suite at the Embassy Suites Palm Beach Gardens - PGA Boulevard features 2 flat-screen TVs, a refrigerator, microwave, and coffee machine, ensuring a comfortable stay for guests.

Delicious Dining Options: Start your day with a cooked breakfast, unwind at the Manager's Evening Reception, and dine at the Atrium Grille for lunch and dinner. Room service is also available for a cozy night in.

Wellness and Relaxation: Stay active at the modern fitness center, unwind in the sauna, or take a refreshing dip in the outdoor swimming pool and hot tub. Free WiFi is also available throughout the hotel.

Experience luxury and convenience at Embassy Suites Palm Beach Gardens - PGA Boulevard. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 24.99 per day.

Location

Guest Reviews

8
Based on 599 reviews
Cleanliness: 6.75
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 8.25
R
Raymond • extended_group • ca
3
I like to hear from you
Pros:

Location grea
Breakfast poor

Cons:

Service very bad . I booked double bed since I am staying with my brother they said they don’t have any more double bed instead they have king bed with sofa bed , I asked for prepared the since they have my
Tonany sheet in the closet just unclean pillow the answer yes we will do it . No one show up in that night, next morning I ask same thing answer yes no problem . After long day golfing we came at 8:00 pm I was shocked the king bed was same they don’t do sheet as well the sofa kept it with out sheets, for sure that’s me making me uncomfortable at all when I book with embassy suites my expiation at least like a hotel not a motel , other shampoo bottle was empty empty , shower floor tile s was loose and unsafe, I went to reception ask them you didn’t have fix the sheets there answer was maybe you left the sing do not disturb on the door l told him I take out and in morning after we left the room , we stay 4 nights never done the sheets at all and we to sleep in the same brother we are both over sixty , in the hall was a plate and two champagne glass from Saturday night till Monday morning in floor no one picked them. Up , it’s shame shame shame

2026-04-04 • via Nuitee
R
Rahil • couple • ca
2
Renovate the place, train you staff as the unattended…
Pros:

Lobby but again carpet and seats were dirty

Cons:

Staff were not cooperating, they kind of have an attitude…negative vibes all over

2026-03-31 • via Nuitee
F
Felicia • solo_traveller • us
10
2026-03-23 • via Nuitee
D
dejanl293 • Family
4
Convenient location with LOTS of noise
Pros:

The location is the only thing that's going for this hotel. It's also what's worst about it. The convenience of I-95 and lots of restaurants and closeness to the beach
We selected the odd number room on the south side hoping to avoid majority of I-95 noise. We were unsuccessful thanks to single pane windows that don't block any outside sound.
At check in the agent was sitting on her chair checking her phone, texting, stopping couple of times to respond to text. Pretty hilarious and sad at the same time...

2026-03-08 • via Tripadvisor
A
Angela • couple • us
9
2026-03-05 • via Nuitee
J
Juan Carlos • couple • do
9
Buena estancia
Pros:

La habitacion estuvo excelente

Cons:

El desayuno pudo tener mas variedad (no tenian queso por ejemplo)

2026-03-01 • via Nuitee
T
Tania • family_with_children • br
7
2026-02-27 • via Nuitee
K
K7795YOchuckm • Business
6
Chef Kenny is the man
Pros:

Chef Kenny was the highlight of our stay.
His hospitality and humor helped make our stay joyful.

2026-02-05 • via Tripadvisor
R
Rebecca • couple • us
6
They lost a frequent guess of this facility
Pros:

Frequent traveler, had stayed at this facility over 25 times over the last 2 decades. Location is great with lots of eating/shopping options in area and easy access for travel. Staff that tries hard but are seriously over extended.

Cons:

1.Run-down facility with serious reduction in staff affecting cleanliness, both in rooms and at restaurant.
2.Over flowing garbage cans at entrance.
3. Wet floors in first floor (in front elevator from restaurant/pool area), creating extremely haphazard conditions (short staffed).
4.Decreased food selection for breakfast, that often runs out. Not enough plates/cups/ utensils, as dirty plates piled up clearly visible.
5.Excessive parking fees, used to be no charge. Currently charging $25 daily, more than double what others hotels in area charge. For reference, Marriott 1 block over is $12.

While we have seen some negative changes over the years, we always had fun memories and returned. Sadly this is the end of an era, as we will not return to Embassy Suite at PGA Blvd. In fact, currently staying at a different hotel. There are better options for the price.

2026-01-30 • via Nuitee
A
alayjahm2026 • Family
10
Amazing
Pros:

It was a nice hotel good service loved This hotel exceeded my expectations. From check-in to check-out, the staff was welcoming and helpful. The room was very clean, well-kept, and comfortable, which made the stay really enjoyable. The location was also a huge plus—close to everything and easy to get to. Overall, it was a great experience and I would absolutely recommend this hotel to anyone looking for a nice, relax

2026-01-29 • via Tripadvisor
T
Trek22245212081 • Solo travel
10
Amazing
Pros:

i had a great stay at this . I would definitely recommend it. The room was clean, comfortable, and well maintained, with everything I needed for a relaxing stay. The staff were friendly, welcoming, and always willing to help, which made the experience even better. The location was convenient and close to nearby attractions and restaurants. Overall, the hotel provided excellent service and a comfortable atmosphere, making my stay enjoyable from start to finish.

2026-01-28 • via Tripadvisor
D
debbiedS3115AE • Solo travel
10
My experience
Pros:

I had a great time. The service was good. The food was good. If i had a choice i would go again. The room was pile an average hotel. I really enjoyed myself.

2026-01-28 • via Tripadvisor
Y
yollettet • Family
10
Would recommend
Pros:

The hotel was clean and comfortable, and the staff was friendly. The room was nice and everything worked well. Overall, it was a good place to stay and I would recommend it.

2026-01-28 • via Tripadvisor
D
Discover27600584036 • Couples
10
i recommend
Pros:

i had an amazing time. everything was clean, food was nice, and friendly staff. i would definitely go again. 10/10 everything

2026-01-28 • via Tripadvisor
R
Robert • couple • us
10
Would stay here again!
Pros:

Recently refurbished. A definite improvement over the older style Embassy Suites.

2026-01-27 • via Nuitee
K
Kahlil • solo_traveller • us
10
2026-01-20 • via Nuitee
C
Charles • solo_traveller • us
6
Lovely room, but the staff issues and lack of parking support mean I will not return.
Pros:

The property is lovely. However, it’s difficult to know how/where to park. The sign says “visitor only” but there’s also a car rental business on site. I had to call the hotel from the garage to ask about parking. I found out, from a rather terse employee, that self-parking (which it turns out I was doing and there is no valet) costs $26. I had to walk my bags down a ramp, check in, and return with a piece of paper for my dashboard. All alone at night. For an extra $26. We’ve been staying at this hotel on and off for over 25 years. The off switch is now permanent.

Cons:

When I asked to speak to a manager in the morning, the lovely woman at the desk explained she was all alone. Someone else needed assistance from a manager, too. It’s unprofessional to leave guests without an option to speak to someone, as well as to leave employees in the position of having no recourse to address guests’ inevitable issues.

2026-01-20 • via Nuitee
B
Brian • family_with_children • us
6
Not bad but not great
Pros:

Nice lobby and room

Cons:

Had to go down to lobby to get blankets because they didn't have overnight housekeeping. The room was cool when going to bed but got hot in the middle of the night. Shower curtain kept falling down while Showering.

2026-01-20 • via Nuitee
D
Diane • couple • us
10
Amazing
Pros:

Everything!!!! Personnel, food, room, pool, everything was spectacular!

Cons:

Not a thing

2026-01-20 • via Nuitee
S
Sharon • solo_traveller • us
9
Cons:

$25 per night parking fee not mentioned at any time.

2026-01-20 • via Nuitee