Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Outdated rooms
Inconsistent service

Categories

Cleanliness
8.09
Some guests reported issues with room cleanliness and hygiene, specifically regarding bathroom facilities.
Service
8.56
Most reviews commend the staff for being friendly and accommodating, although some mention rushed service during busy times.
Location
9.1
Guests consistently praise the hotel's location, highlighting its proximity to attractions and beautiful views.
Room Quality
7.55
Several reviews indicate that rooms are dated and in need of refurbishment, affecting overall comfort.
Amenities
8.08
Amenities are generally appreciated, though some areas like the wellness center received mixed feedback.
Value for Money
7.54
Guests expressed that the hotel might not offer good value for the price paid, especially compared to 5-star expectations.
Food and Beverage
8.09
While breakfast is viewed positively, service issues were noted that impacted the dining experience.
Overall Experience
8.56
Most guests enjoyed their stay and remarked on the lovely location, despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:10

Property Description

Panoramic Views of Lake Geneva and the Alps
Royal Plaza Montreux offers breathtaking views of Lake Geneva and the majestic Alps, providing a serene and picturesque backdrop for your stay.

Luxurious Rooms with Private Balconies
Indulge in the elegantly appointed rooms and suites, each featuring a private balcony overlooking the lake. Enjoy modern amenities such as air conditioning, free internet access, and a flat-screen TV for a comfortable stay.

Exceptional Dining and Entertainment Options
Savor traditional local cuisine at Café Bellagio, unwind with cocktails at Sinatra's Bar, or enjoy tea time at the Sunset Bar, all while taking in the stunning lake views. The hotel offers a variety of dining and entertainment options to suit every mood.

Experience luxury and relaxation at Royal Plaza Montreux. Book now to enjoy complimentary access to the spa facilities and immerse yourself in the beauty of Lake Geneva.

Important information:

Please note that the price of the parking may vary from the standard one during events in the city.

The Montreux Jazz Festival will take place and will be during the 2 first weeks of July (exact dates to be checked on their website). During this period, in the evenings car access might be difficult and some noise is also to be expected.

Please note that upon arrival we will request a guarantee deposit for your stay.

We would like to inform you that the 2m2c Montreux Music & Convention Center, located near the Royal Plaza Montreux, is under reconstruction. Please note that some phases of the work may cause noise disturbance, but only during the day, excluding weekends and public holidays. We would also like to draw your attention to the fact that the Vernex Park (located between the 2m2c and the hotel) is currently occupied for this renovation work, which may alter the usual visual aspect of the park.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for CHF 44 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 99 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs CHF 25 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 170
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 3172 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
V
Valeria • family_with_children • ar
9
Vista de ensueño
Pros:

La vista al lago y las montañas desde el balcón de la habitación, el Spa, el desayuno, la comida del restaurante, WIFI gratuito, la ubicación directamente frente al lago.

Cons:

El Parking, la atención del personal de la recepción, ya que no hablaban alemán ni español como decía en la descripción del hotel en Booking.

2026-04-04 • via Nuitee
A
Anne • solo_traveller • fr
8
2026-04-04 • via Nuitee
N
Nicholas • couple • gb
7
Would certainly come back.
Pros:

View was gorgeous, rooms were spacious, staff were lovely and friendly. Bar was...curious and uninviting. parking was useful.

Cons:

Bar offering, service, atmosphere was missing the target.

2026-04-03 • via Nuitee
C
Charles • couple • fr
8
Pros:

L'emplacement, la gentillesse des employés, le tit dej'

Cons:

Le parking à 25 francs, faut pas abuser
Les chambre et l'établissement vieillots

2026-04-02 • via Nuitee
F
Fiona Kate • couple • gb
10
Relaxing break in a stunning environment.
Pros:

Great location. Unreal room, comfortable lovely balcony, 2 bathrooms, spectacular views. Great housekeeping, brilliant spa and pool.

Cons:

A few ants round pool area.

2026-04-02 • via Nuitee
J
Jemali • couple • mc
5
2026-03-30 • via Nuitee
D
DESCOMBES • couple • ch
9
2026-03-30 • via Nuitee
D
DANIEL • family_with_children • za
4
Disappointing at the price!
Pros:

View,location and bathroom great.

Cons:

The dining options limited and boring. If only the Sinatra bar is on offer for travellers arriving after 9 on a Friday night, one would expect a more exciting menu and nicer surrounds. The place is really soulless!
Bedrooms look “tired”.

2026-03-30 • via Nuitee
P
PASCAL • couple • fr
5
NUIT D' ÉTAPE, NOUS NE REVIENDRONS PAS AU ROYAL PLAZA
Pros:

VUE ET EMPLACEMENT PRÈS DU LAC

Cons:

VENDU COMME UN HOTEL 5 * MAIS LES PRESTATIONS NE SONT PAS A LA HAUTEUR. ARRIVÉS VERS 20H30 NOUS AVONS PORTÉ SEULS NOS VALISES SUR UN DEMI ÉTAGE (PAS D'ASCENSEUR, PAS D'ASSISTANCE). PAS DE BOUTEILLE D'EAU DE COURTOISIE DANS LA CHAMBRE, PAS DE PRIX SUR LE MINI-BAR MAIS LA BOUTEILLE D'EAU PLATE EN PLASTIQUE DE 33 CL FACTURÉE 8€ (PRÉVOYEZ VOTRE BOUTEILLE). AU PETIT DÉJEUNER, PERSONNEL AVENANT MAIS PAS D'OEUFS FRIT NI D'OMELETTE À LA DEMANDE, ASSEZ PEU DE CHOIX, PAS DE FRUITS FRAIS. CHAMBRE TRÈS PETITE MAIS PETIT BALCON AGRÉABLE.

2026-03-30 • via Nuitee
H
Hakim • family_with_children • ch
7
2026-03-29 • via Nuitee
A
Alexandra • family_with_children • ro
10
Jacuzzi and heated bath floor, Amazing!
Pros:

5 stars for the heated bath floor, cleaning and jacuzzi 😃

Cons:

Not applicable

2026-03-29 • via Nuitee
D
Donato • couple • it
10
2026-03-27 • via Nuitee
A
Aleksej • family_with_children • ch
10
2026-03-24 • via Nuitee
S
Sarah • couple • gb
9
Excellent hotel. Good value (all for Swiss prices!) We intend to return next year and would happily stay here.
Pros:

Fab location with great views of the lake. Very comfortable large room with balcony. Decent price for excellent continental breakfast. Staff were outstanding. So helpful and friendly, check in check out, the bar, breakfast. Every interaction was excellent.

Cons:

Room was very hot. Air conditioning didn’t come on until April. Slept with balcony door open which helped but then noisy in morning. Was fine but not ideal.

2026-03-23 • via Nuitee
N
nicole • couple • ch
8
2026-03-22 • via Nuitee
A
alexey • family_with_children • ch
9
2026-03-22 • via Nuitee
Y
Yves • family_with_children • ch
7
Pros:

Vue

Cons:

Petit déjeuner inclus mais sans choix. Tout était en supplément.

2026-03-21 • via Nuitee
M
MASASHI • solo_traveller • jp
9
2026-03-20 • via Nuitee
M
Marine • family_with_children • ch
10
Pros:

Nous avons passer un magnifique séjour. Le spa, le bar et le restaurant étaient vraiment très bien.

Cons:

La literie en tout cas celle de notre chambre était vraiment pas top. Les lit ce sépare en 2 et je me suis retrouvé une nuit dans le trou car les lit avait bouger pendant la nuit et on pouvait pas les bloquer correctement, c'était assez désagréable.

2026-03-19 • via Nuitee
S
Sarah • family_with_children • ch
8
Pros:

Le service en chambre et la gentillesse des employés. La prise en charge en général.

Cons:

Les chambres font vieillot, le plafond lumineux de la piscine a des tâches qui laisse pensé que c'est de la moisissure. Je dirai qu'un petit refresh ferait du bien. Le déjeuner est cher payé pour un bruch américain qui se présente de la même manière que celui d'un hôtel ayant moins de prestance.

2026-03-16 • via Nuitee