Sunrise Inn Hershey

Hotels
5 (487 reviews)
1733 East Chocolate Avenue , Hershey , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Close to Hershey
Comfortable bed
Good room size
Some friendly staff
Cons:
Roaches / bed bugs / bug infestations
Unclean hallways with urine odor
Unresponsive staff / refund issues
Pool not operating / amenities lacking (no fridge/microwave)
Security/safety concerns (people loitering)

Categories

Cleanliness
1
Multiple reviews report roaches, bed bugs, cockroaches, strong urine odor in hallways and overall grimy conditions — cleanliness is very poor.
Service
6.5
Mixed: some guests noted friendly staff, but others reported unresponsive desk/phones and refusal to refund; overall service shows both positives and failures.
Location
10
Explicitly mentioned as a major positive: very close to Hershey, the primary pro noted by guests.
Room Quality
6
Mixed room quality: comfortable beds noted by guests, but issues include bugs in rooms, AC noise, no TV remote and general grime in some rooms.
Amenities
4
Amenities underwhelming: pool was not operating/needs work, and rooms lacked fridge/microwave as noted by guests.
Value for Money
6
Guests said it was 'okay for the price' — perceived as acceptable value by some despite significant cleanliness and amenity issues.
Food and Beverage
5
Standard quality for this hotel tier.
Overall Experience
1.5
Overall sentiment is strongly negative — several reviewers described a 'terrible experience' and 'hotel nightmare' due to pests, odors and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:54

Property Description

Convenient Location
Sunrise Inn Hershey, a 3-star hotel, is ideally situated in Hershey, just a short distance from popular attractions like Hersheys Chocolate World and Hersheypark. With easy access to nearby landmarks such as the National Civil War Museum and Pennsylvania State Capitol, guests can explore the area effortlessly.

Modern Amenities
Guests at Sunrise Inn Hershey can enjoy air-conditioned rooms equipped with essential amenities including a desk, coffee machine, fridge, and microwave. The hotel also offers free WiFi, free private parking, a children's playground, and a safety deposit box for added convenience.

Comfortable Stay
Each room at Sunrise Inn Hershey features a flat-screen TV and a private bathroom with a shower. With cozy bed linen and fluffy towels provided, guests can relax and unwind in comfort after a day of sightseeing.

Book your stay at Sunrise Inn Hershey now for a memorable experience in Hershey!

Important information:

Pool is not open, temporary closedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Guest Reviews

5
Based on 487 reviews
Cleanliness: 1
Service: 6.5
Location: 10
Room Quality: 6
Amenities: 4
Value for Money: 6
Food and Beverage: 5
Overall Experience: 1.5
I
Isaac • couple • us
1
We didn’t even sleep here, we just returned our key after the concert and drove home. Seriously.
Cons:

Toilet didn’t even flush until I fixed it. Pool was not open abs looked foul and derelict. Atrocious smell.

2026-08-27 • via Nuitee
D
Daniel • extended_group • us
5
2026-08-26 • via Nuitee
C
Carulli • solo_traveller • us
8
2026-08-23 • via Nuitee
S
Sean • extended_group • us
8
2026-08-17 • via Nuitee
N
Nicole • solo_traveller • us
1
Horrible and horrific
Pros:

Nothing genuinely disgusting nothing nice to say about it at all save ur money and go somewhere else it’s not worth it

Cons:

Bugs, stuff coming off the walls, random door that they could see through, definitely wasn’t clean, smelled horrible. The list goes on will be calling state inspectors on this place

2026-08-16 • via Nuitee
C
Courtney • couple • us
1
Terrible experience! Saw hookers and slept with roaches and bed bugs. Told tiring desk and they said yea we just had the
Pros:

Nothing but how close it was to Hershey

Cons:

Roaches, bed bugs, won’t refund me, hookers

2026-08-06 • via Nuitee
J
James • couple • us
5
It was okay for the price
Pros:

It was good.size room

Cons:

There was stuff all over the blanket. The ac made a lid noise when.kicking on. The back of property had alot of junk. The pool was not up.and running.

2026-08-03 • via Nuitee
M
Mady • couple • us
1
Disgusting bug infested “hotel.”
Cons:

This was a hotel nightmare. To even get to our room on the second floor we had to go through multiple hallways. Our hallway reeked so badly of cat pee and dog that there were wax melts plugged in and set outside of the doors to “mask” the scent. Our room had bug crawling on the walls and we found at least 3 cockroaches in the room as well. At 2:45 at night, someone pounded on our door for 15 minutes. Our room had a TV, but there was no remote and it was stuck on a true crime channel. The office had TWO phone numbers written down in case guests needed anything. . . we called both numbers and never heard from the staff at all. This place was grimy and gross and I’m thankful I’ll never have to stay again

2026-08-02 • via Nuitee
B
Brandon • couple • ca
8
2026-07-22 • via Nuitee
J
Jazmine • couple • us
1
2026-07-21 • via Nuitee
N
Nazario Rosas • couple • us
7
2026-07-11 • via Nuitee
V
Victor • family_with_children • us
7
Pros:

Is was clean beb was good but is need more work especially the pool.

Cons:

The bed was good very comfortable

2026-07-09 • via Nuitee
T
Tanea • solo_traveller • us
8
2026-06-29 • via Nuitee
T
Tanea • solo_traveller • us
7
Pros:

The people there were friendly

Cons:

That it had 🪳r

2026-06-29 • via Nuitee
J
Jordan • couple • us
1
2026-06-28 • via Nuitee
K
Kiersen • couple • us
1
2026-06-26 • via Nuitee
P
Palmateer • solo_traveller • us
5
Pros:

Did not have a refrigerator did not have a microwave.

Cons:

The staff

2026-06-21 • via Nuitee
B
Ben • family_with_children • us
7
So when
2026-05-28 • via Nuitee
Y
Yukti • extended_group • us
3
2026-05-25 • via Nuitee
C
Christian • extended_group • us
1
Pros:

The breakfast is fake they think a donut is going to hold u over

2026-01-19 • via Nuitee