Sofitel Agadir Royal Bay Resort

Hotels
Sofitel
8.6 (763 reviews)
BP 226 Cite Founty P4 Baie Des Palmiers Commune De Bensergao , Agadir , ma

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good amenities
Cons:
Need for room refresh
Issues with customer service
Potential for overcharging

Categories

Cleanliness
8.06
Cleanliness was somewhat mentioned as good, but the hotel is described as needing a refresh.
Service
9.53
Staff were consistently praised for their warmth and professionalism throughout the reviews.
Location
9.07
The hotel is well-located close to the beach, adding significant value to the stay.
Room Quality
8.02
Some issues with room quality were mentioned, particularly regarding mattress condition.
Amenities
8.55
The amenities were generally appreciated, with specific mention of the huge pool and gardens.
Value for Money
8.51
Overall value perceived as good given positive experiences with the staff and service.
Food and Beverage
8.56
Breakfast quality and variety received high praise.
Overall Experience
8.53
Overall, a good experience despite some issues, largely due to the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:33

Property Description

Luxurious Accommodation & Amenities
Indulge in 5-star luxury with air-conditioned rooms, flat-screen TVs, and private bathrooms with free toiletries.

Gastronomic Delights
Start your day with a delicious breakfast buffet and savor exquisite French, Mediterranean, and Moroccan cuisine at the on-site restaurant.

Leisure & Entertainment
Unwind by the outdoor pool, stay active in the fitness centre, or explore Agadir with various activities while staying at Sofitel Agadir Royal Bay Resort.

Book now to experience a grand stay at Sofitel Agadir Royal Bay Resort with premium amenities and top-notch services.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 763 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
J
Jose Maria solo_traveller ma
1
Saletés de mouettes partout et bruit
Cons:

Je suis très déçue de ce séjour. La présence de mouettes partout (fenêtres, balcons, piscine) était très gênante, et des fientes partout. On ne peut meme pas dormir avec le bruit des mouettes.
Ce n’était pas à la hauteur de nos attentes.

2026-05-15 via Nuitee
S
SARAH solo_traveller fr
8
2026-05-14 via Nuitee
A
Astrid solo_traveller fr
10
2026-05-13 via Nuitee
L
Latifa solo_traveller fr
1
Very stressful experience due to poor communication, misleading address, and unacceptable hygiene.
Pros:

The location was relatively central, but unfortunately the overall experience was very stressful.

Cons:

I informed the property in advance that my flight would arrive late after midnight, but they did not properly communicate with me or explain that check-in could be an issue. I was left outside alone at night from around 2:00 AM until approximately 3:30 AM trying to contact them. The address provided was misleading and different from the actual location.

The communication was unprofessional and made me feel unsafe and stressed. In addition, the hygiene conditions were unacceptable, especially the toilet and bathroom which were extremely dirty.

2026-05-09 via Nuitee
B
Brigitte family_with_children ch
9
Séjour parfait
Pros:

Le choix pourrait être plus varié !

2026-05-06 via Nuitee
M
Marie couple fr
6
Emplacement idéal
Pros:

L emplacement est idéal , la piscine et les parties communes sont super

Cons:

Dans les chambres les sanitaires ont pas été refaits et ils sont vieux ainsi que le mobilier , c est dommage le rapport qualité prix est trop haut . Le personnel est gentil mais il y en a peu , ce n est pas à l a hauteur d un Sofitel dommage

2026-05-04 via Nuitee
R
Rida solo_traveller ma
5
2026-05-01 via Nuitee
Y
Yasser couple ma
10
Always a good option when in Agadir !
2026-04-30 via Nuitee
N
Nabil solo_traveller ma
9
2026-04-24 via Nuitee
N
Nabil solo_traveller ma
9
2026-04-24 via Nuitee
H
Humza couple gb
5
Very overpriced for what is offered
Pros:

Good location, nice beach area, breakfast buffet was nice. Great introduction and check in process

Cons:

Very old in certain places, room was borderline dirty, paint coming off, dirty walls, things not working, bathtub discoloured, hair on the toilet, & standards were far below what you’d expect from a 5 star hotel/resort.

2026-04-24 via Nuitee
E
Excursion00668945479 Solo travel
10
Wunderschöne Auszeit
Pros:

I enjoyed my stay in your hotel very much. Many very special thanks to Mrs Hajiba (my room assistant ) as to Mr Mounier ( waiter at the restaurant) for the outstanding kindness and professionalism — this made my stay truly memorable. You both did a great job and if I will come back then mainly to your excellent and exquisite service. Also thank you to the maitres de cuisine. You are outstanding and the food was always delicious. .

2026-04-23 via Tripadvisor
A
Andreas solo_traveller de
9
Pros:

Super freundliches Personal, stets hilfsbereit und immer mit einem herzlichen Lächeln. Top Anlage, direkt am Strand und sehr großem Pool. Liegt etwas abseits der Stadt, dort allerdings liegen die meisten Hotels.

Cons:

Überraschend wenig Restaurants oder Supermärkte in der Umgebung - das meiste zwar zu Fuß erreichbar, aber man ist immer mindestens 30 Minuten unterwegs. Ansonsten ist man auf Taxis angewiesen

2026-04-22 via Nuitee
L
Laurent family_with_children fr
8
Très bien
Pros:

Propreté
Spacieux
Bel établissement

Cons:

Néant

2026-04-21 via Nuitee
S
samadf2026 Family
10
Amoureuse
Pros:

Amazing experience 😍
The massage and hammam were perfect
Verry professional and so relaxing.
Highly recommended 💆‍♀️✨ FATEMZEHRA thank you for this beautiful experience 💖

2026-04-20 via Tripadvisor
L
Laura Thaïs solo_traveller ch
7
Pros:

Très bel hôtel

Cons:

Pas de réponse à mon message pour le transport depuis l’aéroport.

2026-04-20 via Nuitee
A
AnneGri Friends getaway Morristown, Morris County, New Jersey
10
Great massage!
Pros:

Fatima gave me a very professional and relaxing massage. I enjoyed every minute! I highly recommend her and this spa!

2026-04-19 via Tripadvisor
J
JACF815 Couples Scotland
10
Excellent experience.
Pros:

Great massage from Mouna, relaxed all the tension and was very enjoyable, even with the pain!

2026-04-19 via Tripadvisor
G
Gregor family_with_children ee
8
2026-04-19 via Nuitee
O
Oussama solo_traveller ma
7
2026-04-19 via Nuitee