Holiday Inn Express Hotel & Suites Gainesville by IHG

Hotels
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Holiday Inn Express
7.9 (556 reviews)
320 North Interstate 35 , Gainesville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Free wired internet
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good breakfast
Cons:
Broken amenities
Musty smells
Unprofessional service

Categories

Cleanliness
6.79
Multiple reviews mentioned cleanliness issues, including musty smells and dirty walls.
Service
8.76
Some guests reported friendly staff, but issues with professionalism were noted.
Location
8.8
The location was often mentioned positively, particularly during the discussions of nearby attractions.
Room Quality
6.75
Concerns about room conditions including broken amenities and mildew.
Amenities
7.78
Limited praise for amenities, mixed experiences with appliances.
Value for Money
7.74
While some felt disappointed, others considered it acceptable for the price.
Food and Beverage
8.79
Positive feedback on the breakfast offerings.
Overall Experience
7.76
Reviews reflect a mix of satisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:18

Property Description

Convenient Location
Holiday Inn Express Hotel and Suites in Gainesville, Texas, is perfectly situated off Interstate 35, near Frank Buck Zoo, and just a short drive from Winstar Casino.

Comfortable Amenities
Enjoy rooms equipped with a mini refrigerator, microwave, DVD player, and video game rentals. Stay connected with free wireless Internet during your stay.

Deluxe Features
Start your day with a complimentary breakfast, take advantage of the fitness center, and unwind in the indoor swimming pool. With Gainesville Outlet Shops nearby and North Central Texas College just 2 km away, there's something for everyone at Holiday Inn Express Hotel & Suites Gainesville.

Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 556 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 6.75
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 7.76
L
Leah • family_with_children • us
5
Pros:

Breakfast was great.

Cons:

Room felt humid. No exhaust in the bathroom. Loud freeway noise. Didn't get extra pillows and towels as requested. No pool towels were available.

2026-04-13 • via Nuitee
T
Tracy • couple • us
8
2026-04-13 • via Nuitee
R
Rhonda • family_with_children • us
7
2026-04-08 • via Nuitee
T
Terri • extended_group • us
10
2026-04-07 • via Nuitee
A
Anthony • couple • us
10
Cons:

The maids did not clean the bathroom well and on your website it said you have smoking room so we get there and there was no smoking rooms so you need to go on your website and change it

2026-04-06 • via Nuitee
D
Duane • couple • us
9
2026-04-06 • via Nuitee
J
Jesse • couple • us
6
2026-04-02 • via Nuitee
S
Slack • family_with_children • us
7
Pros:

Clean easy to get in and out

2026-03-26 • via Nuitee
T
Tyra • couple • us
8
very calming quite and relaxed
Pros:

Very spacious

Cons:

Nothing

2026-03-25 • via Nuitee
H
harlon • family_with_children • us
8
2026-03-24 • via Nuitee
V
Veronica • solo_traveller • us
10
2026-03-20 • via Nuitee
P
PARRIS • couple • us
8
2026-03-16 • via Nuitee
M
Maggie • family_with_children • us
10
Great stay
Pros:

The facility was nice and clean. The staff was amazing, excellent customer service.

2026-03-16 • via Nuitee
B
Barry • couple • nl
3
2026-03-10 • via Nuitee
R
Ruth A • family_with_children • us
10
Pros:

The room was we're cleaned and organized

Cons:

N/A

2026-03-08 • via Nuitee
T
Terrie • couple • us
10
Very clean staff was great
Pros:

Most comfortable beds ever

2026-03-08 • via Nuitee
H
Hortense • couple • us
5
Tv in room kept turning off on its own,toilet seat has urine which I cleaned up myself,sink and bathtub kept overflowing
Pros:

Easy access to the hotel.

Cons:

When I arrived to check in the front desk employee was not to friendly and walked away while I was still asking questions.

2026-03-06 • via Nuitee
W
Wilson • solo_traveller • us
10
2026-03-05 • via Nuitee
R
Rafael • family_with_children • us
10
Pros:

Good location. Delicious breakfast. Nice staff. Beds were comfy. Clean room.

2026-03-03 • via Nuitee
L
LeAnn • extended_group • us
5
Pros:

Very convenient

Cons:

I got a very hot room with no AC

2026-03-02 • via Nuitee