Tru By Hilton Austin Airport, Tx

Hotels
•
Tru by Hilton
8.7 (846 reviews)
7900 E. Ben White Blvd , Austin , US
+1 512-385-0200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly and helpful staff
Cons:
Cleanliness issues
Noise from the highway

Categories

Cleanliness
6.7
Issues reported with unclean bedding, dirty bathrooms, and bugs found in towels.
Service
10
Staff were noted as kind and accommodating; receptionists provided thoughtful care.
Location
9.7
Very convenient location close to the airport with a free shuttle service.
Room Quality
7.7
Rooms described as basic, some concerns regarding noise and size.
Amenities
8.7
Basic amenities provided; breakfast was average and limited options noted.
Value for Money
9.4
Good value for the price compared to others in the area.
Food and Beverage
8.2
Breakfast quality noted as average; limited dining options nearby.
Overall Experience
9.2
Overall experience is positive despite some cleanliness issues; staff are highlighted positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:35

Property Description

Modern Accommodations
Tru By Hilton Austin Airport, Tx offers air-conditioned rooms with a desk, flat-screen TV, and comfortable bedding, ensuring a relaxing stay for guests.

Convenient Amenities
Guests can enjoy free shuttle service, billiards, and a shared lounge during their stay. The hotel also provides free private parking, a business centre, and a 24-hour front desk for added convenience.

Prime Location
Located just 2 km from Austin-Bergstrom International Airport, and within close proximity to popular attractions like the Austin Convention Center and Capitol Building, Tru By Hilton Austin Airport, Tx is the ideal choice for travelers visiting Austin.

Experience comfort and convenience at Tru By Hilton Austin Airport, Tx. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Guest Reviews

8.7
Based on 846 reviews
Cleanliness: 6.7
Service: 10
Location: 9.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 9.4
Food and Beverage: 8.2
Overall Experience: 9.2
S
sandra • solo_traveller • us
4
Switch and bait parking fee
Pros:

To have to pay dollars to park is ridiculous. Already paying for the room and now a parking fee

Cons:

Parking fee

2026-09-19 • via Nuitee
G
Gloriana Vega • solo_traveller • cr
7
Pros:

El desayuno estaba muy bueno!! El personal es muy atento

Cons:

El aire acondicionado hacia un sonido muy molesto en la noche en algunos momentos, lo demás todo bien

2026-09-12 • via Nuitee
D
Debbie • solo_traveller • us
10
Pros:

Excellent, friendly, front desk staff!

2026-09-06 • via Nuitee
C
Carlos Lang • couple • us
2
2026-09-04 • via Nuitee
R
Riad • family_with_children • us
8
It was pretty good.
Pros:

The staff was great and helpful

Cons:

Breakfast was not the best.

2026-08-27 • via Nuitee
T
Tarae • family_with_children • us
9
I enjoyed myself - me and my family .
Pros:

Amenties, pool table and the option to buy snacks in the lobby. Staff was really nice and helpful. I was able to check in early when I first got there.

Cons:

N/A

2026-08-26 • via Nuitee
G
Giuliano Vinci • solo_traveller • it
9
Pros:

The free shuttle to the airport and the aesthetics of the room were very pleasant!

2026-08-26 • via Nuitee
Y
Yuko • couple • us
7
Modern/contemporary hotel for a reasonable price
Pros:

Reasonably priced, comfortable bed & we liked the modern/contemporary design/furnitures. The free breakfast was decent. We enjoyed the pancake station. All the staff we encountered were very professional, polite and very helpful (especially the shuttle driver that took us to the airport - didn’t catch his name, but he went out of his way to make conversation and was very courteous).

Cons:

Due to phone issues they were having, we could not get a hold of the front desk to arrange shuttle pickup from the airport easily. Had to call the toll-free Hilton number and an operator finally got a hold of someone to send the shuttle. Shuttle back to the airport the next day went smoothly with a reservation. The egg frittatas were really dry…regular scrambled eggs would’ve been better. But there were enough other options to fill up for breakfast.

2026-08-25 • via Nuitee
S
Sarah • family_with_children • us
8
Pros:

Good location

Cons:

We arrived a late and the front desk clerk did not greet us. Somewhat dismissive. Also one of the best was not comfortable. Very lumpy.

2026-08-24 • via Nuitee
B
Brett • couple • us
10
2026-08-22 • via Nuitee
J
John • couple • us
9
It was exactly what we needed!
Pros:

It was very clean and had a fun, unique atmosphere.

Cons:

Bed could have been slightly more firm and the room was a bit small. But, it is hard to find things we didn’t like.

2026-08-21 • via Nuitee
K
Karla Cirene • solo_traveller • mx
8
Muy bien
Pros:

Las camas son muy comodas

Cons:

No me gustó que no se incluye el estacionamiento en la tarifa

2026-08-19 • via Nuitee
O
Olivia • family_with_children • us
10
Pre flight stay
Pros:

Very clean and staff was friendly

Cons:

Nothing

2026-08-18 • via Nuitee
J
Jerry • couple • us
6
2026-08-18 • via Nuitee
V
Valerie • solo_traveller • us
9
2026-08-11 • via Nuitee
R
Rachel • extended_group • us
10
2026-08-11 • via Nuitee
D
David • solo_traveller • us
3
2026-08-10 • via Nuitee
M
Moen • solo_traveller • no
6
2026-08-08 • via Nuitee
A
Alice Narayana • couple • us
10
2026-08-07 • via Nuitee
A
Adam • family_with_children • us
10
2026-08-07 • via Nuitee