Protea Hotel by Marriott Stellenbosch & Conference Centre

Hotels
Protea Hotels by Marriott
8 (760 reviews)
Techno Avenue , Stellenbosch , za

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Noise issues
Room not what was booked
Slow reception service

Categories

Cleanliness
7.39
Some reviews suggest issues with noise and cleaning timing.
Service
8.36
Consistently mentioned as friendly and kind staff.
Location
8.9
Many positive remarks regarding the stunning views and convenient location.
Room Quality
7.35
Room complaints included noise and size expectations.
Amenities
7.38
Some amenities like wifi and restaurant service had negative feedback.
Value for Money
7.84
Room pricing expectations did not meet some guest satisfaction.
Food and Beverage
8.39
Breakfast praised for variety, though some wanted simpler options.
Overall Experience
8.36
Despite some drawbacks, many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:35

Property Description

Panoramic Views and Relaxing Atmosphere

Protea Hotel by Marriott Stellenbosch & Conference Centre is a picturesque retreat offering stunning views of mountain ranges and vineyards. The serene ambiance makes it an ideal escape for nature lovers and golf enthusiasts alike.

Modern Rooms and Culinary Delights

The hotel boasts modern rooms with vibrant decor, ensuring a comfortable stay for guests. Indulge in a variety of dining options at Cultivar Restaurant and Die Wingerd Restaurant, offering delectable buffet breakfasts and à la carte dinners.

Entertainment and Recreation

Enjoy a range of recreational activities at the hotel, from swimming in the pools to playing beach volleyball. With BBQ facilities, kiddies play area, and a pétanque court, there's something for everyone to unwind and have a great time.

Experience the charm of Protea Hotel by Marriott Stellenbosch & Conference Centre for yourself. Book your stay now for a memorable getaway.

Important information:

PROTEA HOTEL BY MARRIOTT STELLENBOSCH ANNOUNCES EXCITING ADDITIONS TO THEIR CONFERENCE FACILITIES

On 29 May 2023, Protea Hotel by Marriott Stellenbosch will break ground on an ambitious construction project that will add two new conference venues and a new executive suite to their existing conference offering.
There are already several compelling reasons why Cape Town is the #1 Convention City in Africa and why the Winelands, in particular, draws thousands of conference delegates every year, surrounded as it is by picturesque vineyards, rich heritage, gourmet cuisine and majestic mountains all within an hour’s drive from Cape Town city center. Now, there is one more.
“When our new additional conference areas are complete,” General Manager, Deleur Stander, reported, “we will have a total of 1500m2 of conference and exhibition space, making us the largest conference and exhibition facility in the Winelands … and this excludes our public spaces.”
The hotel currently offers 7 conference venues, 4 executive suites and 176 apartment style rooms. With the completion of this project in September, there
will be an additional 450m2 of meeting and exhibition space, an additional executive suite, bringing the total number of suites to 5, as well as beautiful new bathroom facilities. All of this will be undertaken by Isipani Construction, headquartered in Paarl.
At the same time, the Cultivar Restaurant is being refreshed, redesigned, and refurbished.
In addition, Protea Hotel by Marriott Stellenbosch, continues to pursue its Earth-friendly policy through the installation of 489 solar panels on the extended roof and carports, generating 322kw of energy which represents a saving of 341 metric tons of CO2 annually. The solar project will be undertaken by Viridis Ipsum Green Technologies.
During the construction period, the conference facilities at Protea Hotel by Marriott Stellenbosch will be closed, but rooms and Die Wingerd restaurant will largely operate as usual.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 760 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.36
C
Corlene extended_group za
8
2026-04-22 via Nuitee
C
Clinton solo_traveller za
9
2026-04-20 via Nuitee
L
Louise couple za
10
2026-04-20 via Nuitee
H
Heintje solo_traveller za
7
2026-04-19 via Nuitee
J
Jeanise couple za
6
2026-04-19 via Nuitee
M
MARTIN solo_traveller za
10
2026-04-15 via Nuitee
Z
Zahra solo_traveller za
7
Pros:

Staff at the reception amazing

Cons:

Bathrooms too small. Payments for dental kit!! Water bottles just 2 a day.

2026-04-14 via Nuitee
F
Fernando family_with_children br
5
ESTÁDIA ÓTIMA, POLÍTICA COMERCIAL INACEITÁVEL E ABUSIVA
Pros:

O Protea Hotel Stellenbosch tem qualidades inegáveis. As instalações são amplas, bem conservadas e com acabamento de qualidade, transmitindo um ambiente agradável e sofisticado sem ser excessivamente formal — ideal para famílias. Os quartos merecem destaque especial: espaçosos, extremamente limpos e com mobiliário novo e em perfeito estado. O café da manhã é farto e variado, com opções quentes e frias em abundância, adequado tanto para adultos quanto para crianças. A equipe de atendimento, de modo geral, é simpática e demonstra disposição para ajudar.

Cons:

Ocorreu um problema grave que não posso ignorar: o hotel exigiu a reserva de 02 (dois) quartos para uma família composta por dois adultos e dois filhos de 3 e 4 anos — crianças pequenas que dormem com os pais. Não há como justificar essa exigência. Ela serve única e exclusivamente ao interesse comercial do estabelecimento, sem qualquer benefício real para o hóspede.

Ao chegar, a equipe percebeu o absurdo da situação e concedeu um upgrade nos dois quartos — gesto simpático, mas que não resolveu absolutamente nada. Um quarto melhor que não será utilizado continua sendo um quarto pago desnecessariamente. O upgrade foi, na prática, um enfeite em cima de um problema que o próprio hotel criou.

A proposta de compensação apresentada posteriormente foi igualmente decepcionante: a devolução de metade de uma diária, em uma estadia de duas noites — o equivalente a apenas 25% do valor total cobrado indevidamente. Em outras palavras, o hotel reconheceu o problema, mas optou por reter 75% de um valor que jamais deveria ter sido cobrado. Uma política justa seria o reembolso integral do segundo quarto.

A compensação oferecida é simbólica e demonstra que o hotel prioriza sua receita em detrimento da satisfação real do hóspede. Recomendo fortemente que famílias pesquisem a fundo as políticas de ocupação antes de reservar.

2026-04-12 via Nuitee
A
Artur family_with_children br
8
2026-04-12 via Nuitee
I
Ian couple za
10
2026-04-07 via Nuitee
H
Heidi family_with_children za
10
2026-04-06 via Nuitee
H
Heidi family_with_children za
10
2026-04-06 via Nuitee
R
Ralf family_with_children de
8
2026-04-05 via Nuitee
M
Marius couple za
10
2026-04-01 via Nuitee
M
Melanie extended_group za
9
Pros:

Room & beautiful View
Location - excellent, easy to get around
Breakfast - great selections and friendly, professional service
Fitness Centre - great
Dinner restaurant option: amazing food & wine

Cons:

N/A

2026-03-25 via Nuitee
J
John couple za
7
2026-03-23 via Nuitee
T
Thorsten extended_group de
9
Pros:

good for a businesstrip or connection to the airport.

Cons:

all good

2026-03-23 via Nuitee
B
Beata extended_group pl
9
Pros:

Hotel pięknie położony, z widokiem na góry i winnice. Śniadania bardzo smaczne, duży wybór dań. Pokoje przestronne, czyste, wygodne łóżka. Obsługa bardzo pomocna i miła.

2026-03-19 via Nuitee
C
Coetzee family_with_children za
9
2026-03-19 via Nuitee
N
Nils solo_traveller za
10
2026-03-18 via Nuitee