Family Inns of America - Mobile

Hotels
6.1 (341 reviews)
900 West I65 Service Road South , Mobile , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Fax/photocopying
Fire extinguishers
Smoke alarms
Key card access
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cozy atmosphere
Cons:
Dirty towels
Higher than expected charges
Lack of amenities like coffee

Categories

Cleanliness
4.35
Towels were dirty; many areas need repainting or minor repairs.
Service
7.85
Staff were friendly and accommodating, but some guests reported negative interactions.
Location
7.85
Location was convenient; however, some felt the area was not overly safe.
Room Quality
5.85
Rooms were described as hard and uncomfortable, with issues like higher charges than expected.
Amenities
5.35
Lack of coffee and breakfast services were noted.
Value for Money
6.85
Price reflects cleanliness and quality of the experience.
Food and Beverage
4.35
No breakfast and lack of coffee were significant drawbacks.
Overall Experience
6.35
Many guests expressed discomfort and dissatisfaction with various aspects, but some positives were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:29

Property Description

Convenient Location
Situated off Interstate 65, Family Inns of America offers easy access to the Mobile Bay Convention Center and various local attractions. The University of South Alabama campus and the Alabama Cruise Terminal are just a short drive away.

Comfortable Accommodations
Each room is thoughtfully equipped with a microwave, refrigerator, cable TV, and ironing facilities. The simple decor creates a cozy atmosphere for guests to relax during their stay.

Amenities Galore
Enjoy complimentary Wi-Fi, free parking, and access to fax and photocopying services. The 24-hour reception ensures assistance is always available, while vending machines add to the convenience of your stay.

Ready to experience convenience and comfort in Mobile? Book your stay at Family Inns of America now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 341 reviews
Cleanliness: 4.35
Service: 7.85
Location: 7.85
Room Quality: 5.85
Amenities: 5.35
Value for Money: 6.85
Food and Beverage: 4.35
Overall Experience: 6.35
M
McCall family_with_children us
1
Pros:

Nun

Cons:

Everything

2026-02-12 via Nuitee
L
Luper solo_traveller us
1
2026-02-11 via Nuitee
M
Mr Stallworth family_with_children us
6
2026-02-08 via Nuitee
W
Williams family_with_children us
10
2026-01-29 via Nuitee
D
Davenport family_with_children us
10
2026-01-26 via Nuitee
D
Davenport family_with_children us
10
2026-01-23 via Nuitee
M
McCall family_with_children us
2
2026-01-22 via Nuitee
S
Sedrick couple us
7
Pros:

Facility

2026-01-20 via Nuitee
B
Bryan solo_traveller us
1
Pros:

Nothing to be hinest

Cons:

It's an old nasty hotel with a lot of late night traffic , people screaming at each other and what appeared to be nefarious activity. But that is why it's the cheapest in the city

2026-01-20 via Nuitee
H
Haleigh family_with_children us
10
2026-01-20 via Nuitee
B
Brandi solo_traveller us
10
2026-01-20 via Nuitee
A
Alexander couple us
1
Stay if you need it , get a extended stay if you don't
Pros:

Nothing

Cons:

Everything, and very out dated , fridge didn't work and our room door got stuck and they had to break the door open, and at 4 am a old man was confused by the room number , argued with my husband because he thought I was his wife , and accused me of cheating and hooking and I didn't even know this man , it took the cops coming and us explaining we aren't even from Mobile we are from Chicago for he to realize he had the wrong room at now 5 am ... pissed

2026-01-19 via Nuitee
J
Janett family_with_children us
3
Do not stay unless have protection/weapon. Very old place, uncomfortable noisy beds. Dirty towels bring own everythi
Pros:

Nothing except the man at the window was very nice

Cons:

Old, very old, everything was in bad shape, shady area, didn’t feel safe at all though we did survive the one short night we left by 6a
Towels were dirty, nasty dirty, beds were so uncomfortable.
Tv didn’t work.
I would never recommend this place

2026-01-19 via Nuitee
A
Allan couple us
5
2026-01-19 via Nuitee
R
Rokeshia solo_traveller us
1
Pros:

I was not able to stay. The hotel send me a email and said that booking.com made a mistake on the price.. the hotel was willing to honor the price nor did they offer a discount due to the mistake on pricing..

Cons:

That the hotel did not honor the price

2026-01-19 via Nuitee
C
Connie couple us
1
Cons:

They change the online deal increasing rate up by 50 dollars

2026-01-19 via Nuitee
L
LaBrosha solo_traveller us
10
2026-01-16 via Nuitee
T
Teiara couple us
10
I will stay again
Pros:

Everything

Cons:

I didn’t dislike anything

2026-01-16 via Nuitee
A
Ashley family_with_children us
1
2026-01-12 via Nuitee
M
Matthew family_with_children ca
2
2026-01-06 via Nuitee