Family Inns of America - Mobile

Hotels
6.1 (439 reviews)
900 West I65 Service Road South , Mobile , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Fax/photocopying
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cozy atmosphere
Cons:
Dirty towels
Higher than expected charges
Lack of amenities like coffee

Categories

Cleanliness
4.35
Towels were dirty; many areas need repainting or minor repairs.
Service
7.85
Staff were friendly and accommodating, but some guests reported negative interactions.
Location
7.85
Location was convenient; however, some felt the area was not overly safe.
Room Quality
5.85
Rooms were described as hard and uncomfortable, with issues like higher charges than expected.
Amenities
5.35
Lack of coffee and breakfast services were noted.
Value for Money
6.85
Price reflects cleanliness and quality of the experience.
Food and Beverage
4.35
No breakfast and lack of coffee were significant drawbacks.
Overall Experience
6.35
Many guests expressed discomfort and dissatisfaction with various aspects, but some positives were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:29

Property Description

Convenient Location
Situated off Interstate 65, Family Inns of America offers easy access to the Mobile Bay Convention Center and various local attractions. The University of South Alabama campus and the Alabama Cruise Terminal are just a short drive away.

Comfortable Accommodations
Each room is thoughtfully equipped with a microwave, refrigerator, cable TV, and ironing facilities. The simple decor creates a cozy atmosphere for guests to relax during their stay.

Amenities Galore
Enjoy complimentary Wi-Fi, free parking, and access to fax and photocopying services. The 24-hour reception ensures assistance is always available, while vending machines add to the convenience of your stay.

Ready to experience convenience and comfort in Mobile? Book your stay at Family Inns of America now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 439 reviews
Cleanliness: 4.35
Service: 7.85
Location: 7.85
Room Quality: 5.85
Amenities: 5.35
Value for Money: 6.85
Food and Beverage: 4.35
Overall Experience: 6.35
D
Darius solo_traveller us
10
2026-07-17 via Nuitee
A
a solo_traveller us
7
2026-07-04 via Nuitee
A
amber couple us
10
2026-07-04 via Nuitee
R
Ruth solo_traveller us
9
2026-07-03 via Nuitee
W
Winston solo_traveller us
10
2026-07-03 via Nuitee
M
Miguel solo_traveller us
10
2026-07-03 via Nuitee
M
Marcus couple us
10
Pros:

It was clean and quiet

2026-07-02 via Nuitee
M
Marty solo_traveller us
8
Pros:

Cheap and always affordable

Cons:

Room update severely needed rooms look like they're from 2005

2026-06-28 via Nuitee
E
Eva solo_traveller us
1
Did not stay due to roaches
Pros:

I did not stay due to seeing roaches in the lobby. Asked the lady if they had roaches she told me no, I asked her then what is that all along the window. Multiple dead roaches. I told her I wanted to cancel, contacted booking.com and they reached out. The location denied a refund even though I did not stay there and booking.con will do nothing even through I told them the pictures look nothing like what they had posted

Cons:

Roaches. Filth. Most ghetto place I’ve ever seen.

2026-06-23 via Nuitee
L
Laurie solo_traveller us
10
2026-06-21 via Nuitee
C
Charlie couple us
8
2026-06-20 via Nuitee
M
Marcus couple us
10
2026-06-15 via Nuitee
L
Laurie solo_traveller us
10
2026-06-15 via Nuitee
J
Jerrick couple us
1
2026-06-14 via Nuitee
A
Ashley solo_traveller au
3
2026-06-13 via Nuitee
M
Monique solo_traveller us
10
2026-06-11 via Nuitee
M
Mitchell solo_traveller us
1
Rude
Pros:

Book went there to get room they tell me they was out of room

Cons:

Ain’t stay

2026-06-08 via Nuitee
T
Tokiwa Andrews solo_traveller us
4
2026-06-06 via Nuitee
B
Brunson solo_traveller us
1
2026-06-06 via Nuitee
C
carey solo_traveller us
8
2026-06-05 via Nuitee