The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
7.4 (3482 reviews)
119 London Road , Derby , gb
+44 1582 800344

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Need for maintenance in some areas

Categories

Cleanliness
6.23
Some complaints about cleanliness in hallways and furniture, but overall room was clean.
Service
8.2
Staff were notably helpful and friendly, receiving consistent praise across reviews.
Location
8.24
Well-located with many guests appreciating the accessibility to town and attractions.
Room Quality
6.69
Rooms were generally good for the price, though some areas needed maintenance.
Amenities
7.22
Fair amenities with no major complaints, but room for improvement noted in some reviews.
Value for Money
7.68
Good value highlighted, though some guests expected more for the price.
Food and Beverage
7.73
Breakfast was well-received, with great variety and quality.
Overall Experience
7.2
Generally positive experience with some minor issues, but good value overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:24

Property Description

Modern Bedrooms and Amenities
The Stuart Hotel offers 100 modern bedrooms equipped with flat screen TVs, 24-hour room service, and private bathrooms. Guests can enjoy the comfort of bespoke wooden furniture, designer fabrics, and original artwork in each room.

Dining and Entertainment
Indulge in modern British cuisine at the XS restaurant with a fine wine selection, or sip on cocktails and snacks at the stylish Liquid Bar, open until late. Enjoy live sports on BT and Sky channels while unwinding after a long day of exploring the city.

Convenient Location
Located just a 5-minute walk from the Intu Shopping Centre and Derby Train Station, The Stuart Hotel is the perfect base for exploring Derby. With nearby attractions like Derby Cathedral and Pride Park, as well as easy access to the University of Derby and East Midlands Airport, convenience is key during your stay.

Experience comfort, convenience, and style at The Stuart Hotel. Book now for an unforgettable stay in Derby.

Important information:

Kindly note the property only accepts credit or debit cards, and cannot take cash payments.

There is ongoing maintenance work and refurbishments at the hotel currently. As such, our restaurant is serving a very limited menu. If you have any queries, please contact reception on 01332 340633 or reception@thestuart.comGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 3482 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 7.2
H
Hannah • solo_traveller • gb
7
2026-07-25 • via Nuitee
S
Sian • solo_traveller • gb
9
2026-07-24 • via Nuitee
L
Li a • couple • gb
7
Pros:

Great location. Wonderful staff.

Cons:

Mold in bathroom.

2026-07-24 • via Nuitee
M
Mcglory • solo_traveller • gb
2
Will not go there again
Pros:

The Breakfast was nit good no fried eggs no fruit flavour yoghurt. No taste in the coffee

Cons:

All of it

2026-07-24 • via Nuitee
G
Gavin • couple • gb
10
2026-07-23 • via Nuitee
G
Gavin • family_with_children • gb
10
2026-07-23 • via Nuitee
A
Annah • solo_traveller • gb
8
Pros:

Location perfect for intended visit

Cons:

Noise from my window early hours of the morning

2026-07-23 • via Nuitee
S
Stone • solo_traveller • gb
8
Stuart Hotel
Pros:

Great staff and facilities

Cons:

N/A

2026-07-23 • via Nuitee
S
Stephen • solo_traveller • us
7
Pros:

The staff were kind and the breakfast was fine. The proximity to the train station and the town centre was convenient, while being away from a lot of noise.

Cons:

The room was slightly grim. Some light touch ups could go a long way. Aircon should be installed. The hallway was very hot and clammy.

2026-07-23 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-07-22 • via Nuitee
H
HIDESHI • solo_traveller • gb
5
Cons:

駐車場はフリーでいいのでは？

2026-07-22 • via Nuitee
C
Curiosity742537 • Solo travel • Somerset, England
8
Stuart hotel stay
Pros:

Perfect location for my visit. Its near the venue I was attending a function

2026-07-21 • via Tripadvisor
C
Chiara • solo_traveller • gb
7
All ok
Pros:

Basic hotel

Cons:

Room very hot

2026-07-21 • via Nuitee
J
Jon • couple • gb
4
2026-07-21 • via Nuitee
J
Joao • couple • gb
10
2026-07-20 • via Nuitee
L
Leanne • solo_traveller • gb
6
Good location and comfy bed
Pros:

Comfy bed, location

Cons:

My bedroom window was broken and wouldnt close, I did report it and they offered another room but the other room seemed smaller so I just kept the window on safety lock. There was also constant banging doors outside and sometimes early in the morning and no fridge to keep drinks etc cool

2026-07-20 • via Nuitee
P
paul • solo_traveller • gb
9
Pros:

It was clean and the bed was very comfortable.

Cons:

The shower had hardly any pressure and it was either hot or cold.

2026-07-20 • via Nuitee
L
Louise • family_with_children • ee
7
Budget friendly hotel close to the train station
Pros:

The hotel is in a great location, around an 8-minute walk from Derby train station and within easy reach of the city centre. We stayed during Download Festival, and it was a convenient and affordable base. The bed was comfortable, and overall we felt it offered good value for money given the price and location.

Cons:

The room was quite dated and on the small side. It also wasn’t as clean as we would have expected, and the décor could definitely do with some updating. While it was perfectly adequate for a short stay, those looking for a more modern or polished hotel may be disappointed.

2026-07-20 • via Nuitee
L
Li a • couple • gb
8
Pros:

Great location. Wonderful staff.

Cons:

Mold in bathroom tub.

2026-07-19 • via Nuitee
T
Telváková • solo_traveller • sk
10
2026-07-18 • via Nuitee