Facilities

Parasailing nearby
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Golfing nearby
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Spacious and private
Excellent staff
Cons:
Inadequate air conditioning
Draining issues in bathroom

Categories

Cleanliness
7.59
There were issues with cleanliness mentioned, such as the shower and sinks not draining properly.
Service
8.86
Staff was excellent and responsive during the stay.
Location
9.1
The location is fantastic, central to everything and close to the beach.
Room Quality
8.05
The room was clean and modern, but issues with air conditioning were noted.
Amenities
8.58
The property offers good amenities like BBQs and cooking options.
Value for Money
8.04
Overall value is reasonable despite some complaints.
Food and Beverage
8.49
Not explicitly mentioned, but cooking options available in condos.
Overall Experience
8.46
Overall, a pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:52

Property Description

Experience a tropical paradise at Palms at Wailea Maui, where relaxation and adventure intertwine seamlessly.

Recreational Oasis: Dive into our inviting outdoor pool or unwind in the soothing hot tub. For the barbecue enthusiasts, our grills await your culinary creativity—perfect for a family feast or a casual meal under the stars.

Home Away From Home: Each of our 42 individually decorated guest rooms boasts fully equipped kitchens, allowing you to whip up your favorite dishes. Enjoy the luxury of private lanais, spacious sitting areas, and 32-inch flat-screen televisions for entertainment.

Convenience & Connectivity: Stay connected with complimentary wireless internet access throughout the property. Plus, our concierge services are here to assist you in planning your adventures, while free self-parking adds to your peace of mind.

Escape to paradise today – book your stay at Palms at Wailea Maui for an unforgettable experience!

Important information:

  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OGG

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.4
Based on 114 reviews
Cleanliness: 7.59
Service: 8.86
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.49
Overall Experience: 8.46
K
Kim family
10
Pros:

We love The Palms. It’s spacious, quiet and private. It gives you an opportunity to cook/prepare food in your condo rather than going out to eat every day. BBQ’s are meticulously maintained and located throughout the property. It’s close to the beach and within walking distance of Kihei and the Shopps of Wailea.

2025-09-22 via Nuitee
B
Brittney partner
10
Pros:

A wonderful place to stay in Wailea!

2025-09-20 via Nuitee
L
Lynne family
4
Pros:

The property was listed with Air Conditioning, but we and all 10 other couples that we travelled with were shocked to find only AC in the main bedroom. When I called Expedia, I was told that in the fine print it said AC in main area at an additional cost. Pretty ridiculous. It was beyond hot and uncomfortable in the unit and made the stay unpleasant. Also, the units were very dated. We didn't have hot water for the first 2.5 days and then the tank needed to be replaced. Had to keep calling the front desk for updates only to hear that they would get back to me.

2025-08-31 via Nuitee
R
Robert
8
Pros:

Some of the in room instructions need updating

2025-08-28 via Nuitee
S
Shawn
10
Pros:

Would suggest to any guests

2025-08-26 via Nuitee
J
John partner
8
Pros:

Very nice and cozy place. It was very clean and our room had a very modern look. Only complaint was that it was a little hot even though it does have air conditioning. It just didn’t seem to cool the whole room effectively. It is more than tolerable though and fine during the evening. Also don’t expect any accommodations for a late checkout. Other than that it was a very pleasant stay.

2025-08-24 via Nuitee
J
jay family
8
Pros:

Love the location and ease of the place. Pretty central to everything. Only thing that could have used some refining was the communication from the front desk. They changed the keypad of our room a few times via email making it confusing to which one was the correct one. Then they kinda scared us because we didnt respond to an email that made it appear we lost our reservation as we were arriving.

Lastly, the room was fabulous and clean. However, it could use some improvements - bathroom shower and sinks did not drain properly so had to shower in our dirty water unless we turned off the water to let it slowly drain. The front screen door gets stuck on the floor then slams along with it being super squeaky. The sliding door to the linai required a lot of force to open and close. Felt like the handle was going to break off because it was so heavy with a lot of friction. Wheels probably needed adjusting.
Other than that, I'd go back.

2025-08-11 via Nuitee
D
Derek family
10
Pros:

I truly enjoyed our stay. Staff was excellent and the property was perfect for my family.

2025-08-06 via Nuitee
V
Verified traveler
6
Just okay
Pros:

The property was just okay. The shutters were very dust and the the master bedroom bed had a sheet that was 1 size too small and just kept coming off. The whole master bedroom all the way to the bathroom was carpeted, which made it musty on top of the typical Hawaii humidity.

The ocean view, however, was beautiful. The lawns and outside surrounding property was well kept.

2025-07-03 via Nuitee
A
Anna family_with_children
10
Pros:

Everything was sooo good and perfect!

2025-06-15 via Nuitee
M
Myra
10
Pros:

It was great. Came back after 16 years and property is still in great shape.

2025-06-11 via Nuitee
D
Darla
10
Will stay here again next time we go to Maui.
Pros:

It was a nice place to stay on maui. The rooms were spacious and clean. Everything we tried worked. Not cluttered. Good amount of seating inside and out. Good amount of dishes and pans. Newer appliances. Easy walk to the pool. The staff were friendly.

2025-05-19 via Nuitee
G
Gordon family
10
Pros:

Loved it!

2025-05-04 via Nuitee
J
James family
10
Pros:

A little dated but fantastic area and great grounds. Worth the stay.

2025-04-23 via Nuitee
A
Ashley family
10
Pros:

We loved our stay at the Palms!

2025-04-15 via Nuitee
A
Amanda family
6
Pros:

I liked the area a lot but the property was a little run down. My party rented a few rooms at the Palms and every property was slightly different quality. The front desk was very kind and accommodating but I cannot recommend the property as there is a lot that can be improved. Everything was functioning and clean but it was clearly aged and run down. The living spaces have no AC, which would be difficult to survive in summer. The lotion provided was used. During our stay there was an open house above us and pest control came to spray the complex. It was just odd to experience all this during a vacation.

2025-03-20 via Nuitee
R
Robert family_with_children
8
Pros:

Location, the views, the swimming pool, friendly staff and the general layout and upkeep of the property.

2025-03-15 via Nuitee
M
Matthew partner
10
Pros:

The property was great. The room was very spacious. The bathrooms could have been cleaner before our check in but other than that it was a fantastic stay!

2025-03-14 via Nuitee
V
Verified traveler
8
Luck of the draw
Pros:

Never updated condo from the 70s. Dirty fan blades and doors, broken glass covered with packing tape, patio screen off its tracks, loose screw on another patio door track making operation difficult to name a few things. Pictures do not match the individual condo rented. The outdoor grounds and pool, however, were very nice.

2025-03-11 via Nuitee
F
Ferdinand
10
Pros:

Awesome

2025-03-01 via Nuitee