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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Hammam
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Kids' pool
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Steam room
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Fitness/spa locker rooms
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Yoga classes
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Personal trainer
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Luxurious Accommodation
Sheraton Astana Hotel, centrally located in Astana near Abu Dhabi Plaza, offers elegant rooms with modern amenities including flat-screen TVs, mini-bars, and coffee machines. Enjoy a comfortable stay with free WiFi and room service.
Relaxing Spa & Fitness Facilities
Unwind at Sheraton Spa & Fitness which boasts swimming pools for both kids and adults, a hammam, and a sauna. Pamper yourself with rejuvenating treatments and stay active during your stay.
Exclusive Club Lounge Access
Upgrade to a suite with Club Lounge access for a VIP experience. Indulge in complimentary breakfasts, snacks, and drinks while enjoying private concierge services and a designated area for business meetings.
Book now for a luxurious stay at Sheraton Astana Hotel and explore the iconic landmarks nearby!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
С дочей провели прекрасно время! Не первый раз здесь, но ночевали впервые! Вкусно поели, доча наплавалась, вообщем всё отлично
Плохо убирались, стаканы не мыли, все надо было ходить и говорить
The staff is very friendly, the spa is excellent, and there’s a shopping center nearby — it’s very convenient.
My room cost $451 on the first day of my stay, but for that amount there was no toilet brush in the room — this is the first time I’ve seen that you have to ask for a toilet brush separately. You get out of the bath and there’s no comb — you have to ask for it to be brought in separately. At 3 a.m.? Are you serious? In a 5‑star hotel for $451 per night? I hope this is the last time I encounter such audacity from a hotel. Take a lesson from Radisson’s pricing policy in Astana on Syarke. A very expensive breakfast that doesn’t even serve red fish! You’re staying in a room for 451 bucks, you pay for breakfast, and you have to ask for a toilet brush — that’s both sad and funny. I told the businessmen about your accommodation conditions — they were all shocked, some even because the paid breakfast is included in the 451‑dollar hotel rate. I’ve got a lot of complaints, but I don’t even want to waste my time trying to improve things.
Завтрак ОТВРАТИТЕЛЬНЫЙ! Я оставлял жалобу менеджеру, повар на приготовлении яичницы "руки оторвать"
Номер в котором меня разместили был УЖАСНЫЙ, на следующий день номер заменили, но номерной фонд вашего отеля - это максимум 3 звезды! Позор конечно! Персонал молодцы, выкручиваются как могут. Руководство и владельцы, отеля это ваша недоработка, позор вам конечно!!!
Расположение, сам номер, фойе, завтраки, детская комната (игрушек там совсем почти нет, но зато она есть сама по себе, дети там возятся, а телевизор в обеденном зале транслирует все, что там про сходит)
1. Не было горячей воды в кране
2. Плохая уборка, проигнорировали замену белья
3. Плохо готовят в ресторане Эмилия (по меню)
المكان ممتاز و قريب جدا من وسط المدينه و مول ابوظبي
комфортно круто хороший спа учли все пожелания при дне рождения 👍🏻
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