City Express By Marriott Manteno

Hotels
•
City Express
8.4 (399 reviews)
380 Cypress Dr , Manteno , us
+1 815-907-2021

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Adequate amenities
Cons:
Uncomfortable beds
Limited breakfast options
Issues with water pressure

Categories

Cleanliness
8.61
Several reviews highlighted cleanliness, noting that the rooms were clean and the place was tidy.
Service
9.08
Many reviews praised the staff as friendly and helpful, contributing positively to the overall experience.
Location
8.62
Guests appreciated the convenient location and ease of access to the highway.
Room Quality
8.07
While some guests found the rooms adequate, there were mentions of uncomfortable beds, slightly lowering the score.
Amenities
8.1
Some amenities were noted (like the fridge), but issues with broken equipment affected overall impressions.
Value for Money
8.56
General consensus indicates that the stay offers good value relative to the price.
Food and Beverage
7.61
Breakfast received mixed reviews; while it was described as decent, some guests found the options limited.
Overall Experience
8.58
Despite some issues, guests felt positively about their overall experience, particularly highlighting service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:17

Property Description

Convenient Location
Situated along Interstate 57, our Manteno hotel is just a short drive from Bourbonnais, offering easy access to nearby attractions and amenities.

Comfortable Accommodations
Each room at Country Inn & Suites By Radisson Manteno is equipped with modern conveniences such as Cable TV, coffeemaker, microwave, and refrigerator. Guests can also enjoy the luxury of private bathrooms with complimentary toiletries.

Fantastic Amenities
Guests can take advantage of our indoor pool, fitness centre, and outdoor BBQ facilities during their stay. Additionally, enjoy free WiFi, daily continental breakfast, and complimentary parking for a stress-free experience.

Ready to experience comfort and convenience at our Manteno hotel? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

8.4
Based on 399 reviews
Cleanliness: 8.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
M
Michele • couple • us
7
2026-08-18 • via Nuitee
N
Nathan • solo_traveller • us
1
Awful overall experience.
Pros:

The price,that is about it everything else was trash.

Cons:

When i swiped my card for the incidentals,$800 hold was placed on my card and the consistently expressed there wasn’t anything they could fo about even after i reached out to the corporate office.

2026-08-13 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-08-11 • via Nuitee
O
OMRON CHINA • solo_traveller • cn
8
2026-08-04 • via Nuitee
D
Diane • couple • us
10
2026-07-24 • via Nuitee
T
Thomas • couple • us
1
Pros:

Na

Cons:

The room smell of body odor

2026-07-23 • via Nuitee
R
Rebecca • couple • us
9
Very pleasant
Pros:

Located close to our event. Quiet and comfortable.

Cons:

Nothing

2026-07-19 • via Nuitee
L
Laura • solo_traveller • us
10
2026-07-14 • via Nuitee
R
Robert • couple • us
6
Got the job done on race weekend
Pros:

Super friendly staff, lots of free parking

Cons:

Room had a musty smell, ac didn’t seem to align with the thermostat, shower floor was dirty

2026-07-07 • via Nuitee
S
Slade • solo_traveller • us
8
2026-07-06 • via Nuitee
C
Cherie • solo_traveller • us
10
Pros:

Free breakfast and coffee

2026-07-05 • via Nuitee
J
Julee • family_with_children • us
5
Pros:

Breakfast

Cons:

Pool closed all weekend, over priced, rude staff, no coffee in rooms.

2026-06-28 • via Nuitee
L
Lucy • couple • us
9
2026-06-27 • via Nuitee
C
Carlos • couple • us
8
Would definitely stay there again!
Pros:

Staff, comfortable, affordable!
Very clean!

Cons:

Breakfast
Pool was small , full most of the day.

2026-06-19 • via Nuitee
V
Vacoria • extended_group • us
9
Nice stay with friendly staff and clean rooms but pool was out of service and the gym isn't 24hrs :(
Pros:

The lady when whe first checked in was very kinda and very helpful. It was quiet and clean

Cons:

When I booked I called to confirm if the pool was working and they said it was but when we checked in it was out of service. And the gym wasn't 24hrs but othee than that everything else was very nice

2026-06-18 • via Nuitee
V
Vone • couple • us
6
Great until the very end. The overnight staffer Tasha was unnecessarily rude.
Pros:

The rooms were clean. The location of the hotel was convenient. And lastly the morning and afternoon staff of ladies were friendly but the overnight staffer (Tasha) was not.

Cons:

During showers, the water pressure was horrible. There’s barely water coming out. It wasn’t just our room my cousin told me about his shower had the same problem.

2026-06-08 • via Nuitee
S
sally • couple • us
9
We will stay here again.
Pros:

The receptionist was efficient and caring. The room was just as expected and very clean. Everything worked!

Cons:

It was all good!

2026-06-06 • via Nuitee
A
Angel • family_with_children • us
10
n\a
Pros:

not good food

Cons:

Food was not good. I got over charged a different price then when I check in and then later after I check out. I need a refund of the different price.

2026-05-28 • via Nuitee
C
Chad • solo_traveller • us
9
2026-05-22 • via Nuitee
J
Jamiya • couple • us
10
2026-05-20 • via Nuitee