Holiday Inn - the niu, Air Frankfurt Messe by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (8353 reviews)
Leonardo-da-Vinci-Allee 30 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Good breakfast
Cons:
Unfriendly staff
Inconsistent service
Additional costs

Categories

Cleanliness
8.06
Room was clean and the area is really nice, right next to the tram station.
Service
7.53
The people in the reception were not friendly and polite; some staff were untrained.
Location
8.57
Perfect location, very close to the tram station.
Room Quality
8.02
Spacious room with comfortable beds.
Amenities
8.05
Good facilities but lack of basic items like water and glass in the room.
Value for Money
8.51
Super price-performance ratio; but additional costs for breakfast and parking raised the total.
Food and Beverage
8.06
Very good breakfast with fresh ingredients.
Overall Experience
8.03
A mix of positives and negatives, but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:43

Property Description

Modern Hotel with Convenient Location
Experience the vibrant city of Frankfurt/Main at the stylish niu Air hotel. Located just a few kilometers away from major attractions like Messe Frankfurt and Senckenberg Natural History Museum, this hotel offers a perfect blend of comfort and convenience.

Comfortable Rooms and Essential Amenities
Relax in well-equipped rooms featuring a flat-screen TV, private bathroom, and safety deposit box for your valuables. Enjoy the convenience of free WiFi and the option for private parking during your stay.

Helpful Multilingual Staff and Nearby Attractions
Our multilingual staff, fluent in German and English, are ready to assist you with any inquiries. Explore nearby landmarks such as Goethe House and German Film Museum with ease.

Book now and make the niu Air your home in Frankfurt/Main.

Important information:

Please note that children up to 12 years old are charged half of the regular breakfast price (EUR 7.25). For children from 12 years the full price (14.50 EUR) has to be paidGuests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 8353 reviews
Cleanliness: 8.06
Service: 7.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
E
Ekta family_with_children gb
5
2026-07-11 via Nuitee
J
Janis couple lv
8
2026-07-11 via Nuitee
A
Arina family_with_children iq
9
Comfortable, clean and very good breakfast
Pros:

Very comfortable bed and clean

2026-07-11 via Nuitee
C
Constanze Astrid couple de
8
2026-07-10 via Nuitee
C
Christian solo_traveller de
1
Nie wieder
Pros:

Nichts besonderes

Cons:

Das so unfreundliche Personal. Ich wurde von einem MA auch noch angelogen.

2026-07-10 via Nuitee
B
Balazs solo_traveller hu
10
2026-07-10 via Nuitee
M
Monique solo_traveller de
9
Pros:

Das Personal beim Check-in war sehr freundlich und hat extra noch gefragt ob wir spezielle Wünsche wegen dem Zimmer haben.

2026-07-10 via Nuitee
J
Jaffar couple de
10
2026-07-10 via Nuitee
F
Flavia solo_traveller de
10
2026-07-09 via Nuitee
L
Lenisha couple de
8
2026-07-09 via Nuitee
A
Andreas solo_traveller de
9
2026-07-09 via Nuitee
Çağlar family_with_children tr
4
Tekrar asla gelmem
Pros:

Tesisler açıkçası çok fazla beğendiğin bir şey olmadı

Cons:

Kahvaltı inanılmaz derecede zayıf. Konum olarak tekrar tekrar kontrol etmenizi öneririm. Ayrıca çok da temiz değil yatakta bir sürü kadın saçı vardı

2026-07-09 via Nuitee
K
Kim solo_traveller be
10
Zeker een aanrader!
Pros:

De kamer was heel mooi en ruim. Het personeel was erg vriendelijk en behulpzaam. De locatie was perfect voor waar ik moest zijn en ik kan het absoluut iedereen aanraden.

2026-07-08 via Nuitee
A
Anuprabha solo_traveller de
10
Pros:

Rooms were neat and checkin was smooth.

Cons:

The staff dont respond back to email queries on invoice after the stay.

2026-07-08 via Nuitee
A
Antonio solo_traveller ca
9
2026-07-08 via Nuitee
A
ann-kathrin solo_traveller de
9
Pros:

Das Zimmer war gemütlich mit Klimaanlage, das Frühstück war super lecker.

Cons:

Das Personal war v.a. am Empfang etwas überfordert.

2026-07-08 via Nuitee
A
ali couple de
10
This Hotel is very good
Pros:

All things was so good and comfortable

Cons:

Nothing

2026-07-08 via Nuitee
R
Romy solo_traveller de
10
2026-07-08 via Nuitee
M
Melanie extended_group de
2
Pros:

Das Zimmer war gut, die Ausstattung in schick.

Cons:

Ich bin spät in der Nacht angekommen und die Rezeption wurde von 2 Herren besetzt, von denen der eine sehr unhöflich war und der andere wortkarg und unwissend. Ich hatte extra erfragt, ob ich eine Rechnung von ihm bekomme, was er verneinte. Am nächsten Morgen war eine Dame am Schalter, welche genauso mit dem System überfordert war und mir die Rechnung doch vor Ort ausstellen musste. Da alles sehr lange dauerte und das System anscheinend nicht funktional war, verblieb ich mit ihr, dass sie mir die Rechnung per E-Mail schicken solle. Bis heute ist keine Rechnung angekommen.

2026-07-08 via Nuitee
M
Malik solo_traveller ae
10
2026-07-07 via Nuitee