Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
High quality amenities
Cons:
Value for money concerns
Room size may not meet expectations

Categories

Cleanliness
9.21
Mentioned as clean in several reviews, appropriate for a high-end hotel.
Service
9.58
Consistently praised for courteous and helpful staff, with specific mentions of exceptional service.
Location
9.42
Multiple reviews highlight the great location, particularly in Roppongi.
Room Quality
8.87
Mentioned as spacious and comfortable, though some noted smaller room sizes.
Amenities
9.4
Spa and gym facilities received positive feedback, indicating high quality.
Value for Money
8.16
Criticism of being overpriced relative to what’s offered.
Food and Beverage
9.51
Several reviews lauded the exceptional food quality, particularly breakfast.
Overall Experience
9.48
Generally very positive sentiments about the overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:33

Property Description

Luxurious Accommodation
Grand Hyatt Tokyo offers stylish and modern rooms with warm wood furnishings and Japanese aesthetics. Each room features a rain shower, deep soaking limestone bathtub, flat-screen TV, and complimentary yukata robes for ultimate relaxation.

Dining Excellence
Indulge in a culinary journey at the hotel's 10 restaurants and bars offering a diverse range of international cuisine. From French delicacies to Japanese sushi and seasonal kaiseki dishes, guests can savor a variety of flavors in unique settings like open-air terraces or a jazz lounge with live music.

Relaxation and Recreation
Guests can unwind with spa treatments at Nagomi Spa, take a dip in the indoor swimming pool with natural stone designs, or enjoy massages at the Fitness Center. The hotel's central location in Roppongi Hills allows for easy access to shopping, dining, and entertainment options.

Book your stay at Grand Hyatt Tokyo for a luxurious and unforgettable experience.

Important information:

Smoking is permitted only in designated smoking areas at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Location

Property Video

Guest Reviews

9.2
Based on 591 reviews
Cleanliness: 9.21
Service: 9.58
Location: 9.42
Room Quality: 8.87
Amenities: 9.4
Value for Money: 8.16
Food and Beverage: 9.51
Overall Experience: 9.48
H
Henry • couple • ca
9
2026-10-12 • via Nuitee
S
Si Min • couple • ca
9
Highly recommend, great value for money
Pros:

Room was very spacious - a rarity in central Tokyo. I've stayed in smaller hotels and the feeling of needing to squeeze past luggage and shopping bags is really something that I wanted to avoid, especially for a longer stay. The hotel amenities and room were well maintained, we were very impressed. Well-connected to Roppongi Station on the Hibiya Line, no issues getting around at all while still being in a relatively quieter neighbourhood. Above all, service that went above and beyond to ensure our comfort.

Cons:

Nitpicking at this point, but the nearest combini is about 7-10 mins walk away.

2026-10-11 • via Nuitee
H
huiyjng • family_with_children • cn
9
区位位置很好，服务细节很到位
2026-10-09 • via Nuitee
S
Stephan • couple • us
10
2026-10-09 • via Nuitee
N
Naomi • extended_group • dk
10
God beliggenhed, meget komfortabelt og fantastisk service
Pros:

God beliggenhed. Serviceminded personale. Fantastisk service og mad/drikke i den franske restaurant

Cons:

Ingen airport limousine bus til Haneda

2026-10-07 • via Nuitee
C
Chan Tin Wai • solo_traveller • hk
10
2026-09-19 • via Nuitee
M
Mohammed • solo_traveller • ae
10
اجمل فندق فى طوكيو
Pros:

كل شي كان مميز بلا استثناء الفندق جميل والموقع والخدمة الممتازة مبتسمين شكراً جزيلاً للجميع على هذه الخدمات الرائعة .
وأود ان اقدم الشكر الخاص للسيد محمد ابراهيم المدير المناوب فى الفندق على حسن الخلق والتعامل الراقي للرد على كل الاستفسارات والترحيب والتقدير للجميع . شكراً غراند حياة طوكيو .

Cons:

كل شي كان مميز وجميل 👌👌

2026-09-19 • via Nuitee
H
Hark • couple • us
10
2026-09-17 • via Nuitee
M
Mohammed • solo_traveller • ae
10
Very good
2026-09-16 • via Nuitee
S
Steviani • couple • jp
10
2026-09-16 • via Nuitee
M
Mohammed • solo_traveller • ae
10
Very good
2026-09-16 • via Nuitee
V
Vemund • extended_group • jp
10
2026-09-15 • via Nuitee
D
Daniel • couple • sg
9
2026-09-15 • via Nuitee
D
Diana • solo_traveller • us
10
It was a great four days
Pros:

Create location and clean and friendly staff

Cons:

Rooms were a little bit small and some of my neighbors were loud

2026-09-12 • via Nuitee
E
Eduardo J • couple • mx
10
2026-09-12 • via Nuitee
P
Paul • solo_traveller • au
10
2026-09-12 • via Nuitee
Y
Young Geun • extended_group • kr
10
2026-09-11 • via Nuitee
F
Fan • couple • hk
7
2026-09-08 • via Nuitee
B
Barabad • solo_traveller • ph
10
Best
Pros:

Hotel

Cons:

None

2026-09-08 • via Nuitee
S
Sana El batool • couple • dz
10
2026-09-04 • via Nuitee