Facilities

Meeting rooms
Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Beautiful grounds and architecture
Friendly and helpful staff at times
Cons:
Cleanliness issues in bathroom
Service felt indifferent at times

Categories

Cleanliness
7.81
Bathroom cleanliness issues noted, affecting overall impressions.
Service
9.08
While service was problematic in places, there were instances of friendly and helpful staff.
Location
9.32
The location and grounds were described as stunning and impressive.
Room Quality
8.07
Rooms noted as fair with some comfort issues, but generally satisfactory.
Amenities
8.8
Amenities were plentiful, although the hot tub was out of service.
Value for Money
7.76
Prices criticized for drinks, affecting perceived value.
Food and Beverage
8.11
Food quality described as average, with some positive mentions.
Overall Experience
8.28
A mix of beautiful property and notable service concerns affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:03

Property Description

Experience the charm of the Victorian-era at Atholl Palace Hotel, where elegance meets tranquility in the heart of Pitlochry.

Indulgent Spa Retreat
Unwind at our full-service spa, offering revitalizing massages, body treatments, and luxurious facials designed to melt your stress away.

Recreational Paradise
Dive into relaxation with our outdoor tennis courts, an inviting indoor pool, and soothing steam room. Enjoy endless fun in the arcade/game room while staying connected with complimentary Wi-Fi.

Culinary Delights
Savor exquisite Regional cuisine at Verandah or have a cozy meal via 24-hour room service. Start your mornings right with a delicious buffet breakfast available daily.

Book your stay at Atholl Palace Hotel today and create unforgettable memories!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Green Tourism Program

See all policies

Location

Guest Reviews

8.4
Based on 164 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.32
Room Quality: 8.07
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 8.11
Overall Experience: 8.28
E
Elizabeth family
10
Pros:

Room clean bathroom had a few issues which were sorted when complained and reception staff very understanding

2025-10-05 via Nuitee
J
Jennifer
4
Pros:

This hotel caters to bus tours… it’s an older crowd and rooms a bit dated. We were put in the basement due to a large tour. Food and drinks were good but overall inside sleepy.

2025-10-03 via Nuitee
A
Alastair partner
8
Pros:

Lovely hotel for a relaxing break and lovely grounds to walk in. Only thing we could fault was the jacuzzi has been out of order for some time and was going to be fixed before our stay but wasn’t. Other than that I would definitely recommend it and go back ourselves

2025-09-30 via Nuitee
E
Elisabeth
6
The Castle was beautiful, but the room was disapp.
Pros:

The Castle itself is beautiful and the restaurant and bar very nice. The room was fair. The water pressure in the shower was dismal and we we directly above the bar, so I could hear every word in the live music until around 12pm the last night we were there. The housekeeping did not leave us any washcloths or a bathmat the last day we were there and they never cleaned our coffee mugs at all. Although I was disappointed in the accommodations, the staff was very nice.

2025-09-28 via Nuitee
C
charles partner
8
Pros:

The staff were lovely, the room was great, the food was very good basic cooking and breakfast was excellent. The grounds were amazing. I would recommend avoiding the bar. The prices are robbery. 2 double malts £44 when I had seen the same bottle in the village at £40 - enough for 14 doubles.

2025-09-22 via Nuitee
L
Linda partner
8
Pros:

Old style and character of the hotel

2025-09-21 via Nuitee
C
Cassie partner
6
Pros:

We were so excited to stay at this beautiful property. Friends back in Canada had recommended it, having gotten married here years ago, so we chose to end our two-week visit to Scotland at Atholl Palace. After traveling through the Highlands, we decided to splurge on something luxurious.

There’s no denying the positives: the grounds are stunning, the architecture is impressive, and there are plenty of amenities. Unfortunately, several negatives dampened our experience:
• Bathroom cleanliness: The rain showerhead in our room was clogged with black gunk. We could only use the handheld showerhead until I manually cleaned each nozzle.
• Hot tub unavailable: The hot tub was out of service with no notice at booking or at check-in. This was disappointing, especially as it’s one of my wife’s favorite amenities.
• Pathway safety at night: Walking back up the property after dark was inconsistent and at times unsafe. Some evenings the path lights were on, other nights they were off. Without lighting it was very hard to find our way back to the main building, and with cars coming and going it felt genuinely hazardous.
• Service issues: This was the biggest letdown. Everywhere else in Scotland, staff have been warm and helpful, but service here felt indifferent and unwelcoming.

For example, we booked the hotel’s afternoon tea well in advance. We arrived promptly at 12:30, but the doors were still closed. A staff member opened them without greeting us, and we had to awkwardly seat ou

2025-09-20 via Nuitee
S
shaun partner
6
Pros:

It’s a grand property which was renovated 20 years ago and showing. The views are wonderful from the property and it’s convenient to Pitlochry. Unfortunately the breakfast and dinner are average and disappointing given the price.

2025-09-18 via Nuitee
P
Peter partner
10
Pros:

Loved this place. It’s like staying on a 21st century titanic but with out the fuss of icebergs and sinking. The view from our room was amazing. The grounds were beautiful and the staff were fantastic. We loved the little museum a fascinating insight into the history of the hotel.
Special mention to the staff behind the Stags head bar (x2 Australian lasses and 1 super happy lass from a Balkan country ❤️

2025-09-18 via Nuitee
D
David
8
Pros:

Very clean and well kept hotel and grounds. But staff in the main were not very pleasant didn't really speak unless they had to.

2025-09-13 via Nuitee
T
Tod friends
8
Pros:

A beautiful hotel. The staff are friendly and excellent at customer service. The palace itself is very impressive and well appointed. However, the rooms themselves are a little dated, the beds are less comfortable, and the pillows are flat. However, I highly recommend for people visiting Pitlochry.

2025-09-04 via Nuitee
D
David
10
Pros:

New activities such as Pickle Ball - convert one tennis court to several Pickle Ball courts? Information to pre-book theatre and knowledge of other local events - Monday evening highland pipers etc.

2025-09-02 via Nuitee
G
gerald partner
8
Pros:

Room was clean but flies in bathroom in am that needed to be killed before cleaning. Food was at best satisfactory in veranda lounge. Good swimming pool and hot tub. Grounds are lovely. Check-in and out efficient and staff affable.

2025-09-02 via Nuitee
A
Ashley partner
10
Pros:

The property is located a 15-minute walk from the Pitlochry Station and is located on top of a hill. I would suggest taking a taxi if you have luggage.

The property itself is beautiful and clean. Our room was quiet even though it was located near to the pub.

We enjoyed walking the grounds as well. Lots of nice walking trails.

The location is walkable to town and to the Blair Distillery which made things easy.

2025-09-02 via Nuitee
A
Arnold
6
Pros:

Frankly the food was no better than average and not ****

2025-09-01 via Nuitee
L
Linda
10
Pros:

Perfection.

2025-08-29 via Nuitee
H
Howard
4
Pros:

Family Room -shabby and in need of decoration
Bathroom - not cleaned thoroughly. Mould in shower. Water in shower tepid to cold. Food - Distinctly average and overpriced. Some restaurant staff rude. Fantastic setting though.

2025-08-28 via Nuitee
C
Christopher
10
Beautiful place
Pros:

Went for me and my fiancé 10 year anniversary. It was a beautiful place. So much to do on the hotel grounds

2025-08-27 via Nuitee
K
kenneth
6
Pros:

It’s unfortunate that the stay was such a disappointment. The restaurant staff was horribly rude & inconsiderate. The breakfast staff would interrupt conversations we were having within our group in order to “set the record straight” on what we were saying. I informed them the conversation wasn’t including them. The bread at dinner was moldy. Drink orders were incorrect & when we told the staff, they told us we were wrong & we’re confrontational. There was mold in the shower. The restaurant staff seemed to be short tempered with our entire party of 12. We will never return to this hotel again & spread the word on their rudeness.

2025-08-26 via Nuitee
M
Marian partner
10
Pros:

Good atmosphere. Nice clean room. Great breakfast, lovely food.

2025-08-26 via Nuitee