Comfort Suites Victorville-Hesperia

Hotels
Comfort Suites
8.9 (921 reviews)
12281 Mariposa Road , Victorville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
Fence around pool
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good breakfast
Convenient location
Cons:
Inconsistent service at breakfast
Noisy rooms
Firm mattresses

Categories

Cleanliness
8.69
The hotel was noted to be very clean throughout, though occasional comments on strong air freshener scent were mentioned.
Service
8.97
Staff received positive feedback for being friendly and attentive, although there was mention of one poor interaction at breakfast service.
Location
9.2
The location was frequently cited as convenient and central, contributing positively to the overall stay.
Room Quality
8.55
Rooms were mostly described positively, though a few criticisms on mattress comfort were present.
Amenities
8.68
Amenities like breakfast options and overall hotel facilities were well-received.
Value for Money
8.84
Guests felt the hotel provided good value for the price, particularly given the quality of the breakfast.
Food and Beverage
9.19
Breakfast received multiple positive mentions, including variety and quality.
Overall Experience
9.06
Overall sentiment was very positive, with most guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 20:48

Property Description

Convenient Location
Located near major interstates and popular attractions, our Comfort Suites® Victorville-Hesperia hotel offers easy access to the best of Victorville and beyond.

Business and Event Amenities
Stay productive with our business center and conference room facilities, perfect for work or social gatherings. Enjoy free WiFi and business-friendly amenities in every suite.

Comfortable Suites and Relaxation
Unwind in our cozy suites equipped with premium linens, a buffet breakfast, and in-room microwave and refrigerator. Take a dip in the outdoor pool, soak in the hot tub, or stay active in the fitness center.

Experience comfort and convenience at our hotel - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.

There will be a USD 100.00 incidental deposit upon check-in.

Please note that the safe usage is for an additional charge of USD 2 day. This charge will appear on the guest's bill and may be removed upon request at or after check-out if the safe isn'y used.

A personal safe with a limited warranty up to USD 10,000 of loss (as a result of a forced entry)is located in each room.

Smoking in Comfort Suites will incur an additional fee of USD 250.

Guests are required to clean the accommodations prior to departure. Alternatively, a cleaning fee of USD 300 applies.

Please note that pets are not allowed in the Comfort Suites. Only ADA-certified service animals are permitted.

Housekeeping service is offered every 3 days, additional service requests can be arranged for an extra fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-04-30 until 2026-01-28

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 921 reviews
Cleanliness: 8.69
Service: 8.97
Location: 9.2
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.84
Food and Beverage: 9.19
Overall Experience: 9.06
O
Oliver couple us
10
2026-04-11 via Nuitee
R
Raven family_with_children us
1
2026-04-11 via Nuitee
S
Scott family_with_children us
4
Pros:

The included breakfast.

Cons:

Do not get the amenities requested upon my reservation.

2026-04-10 via Nuitee
K
Kurt couple us
9
2026-04-09 via Nuitee
S
Sherry family_with_children us
8
2026-04-06 via Nuitee
C
Cabrera family_with_children us
10
It was very lovely stay all though my microwave was not working but everything else was very lovely
Pros:

It has a lot of parking also lots of stores around the area

Cons:

Everything was very good nothing that I did not like

2026-04-05 via Nuitee
C
Craig couple us
10
2026-04-01 via Nuitee
R
Rivera solo_traveller us
6
2026-04-01 via Nuitee
R
Rice couple us
5
Pros:

Everything was just fine except the shower.

Cons:

The water in the bathroom didn't get warm, let alone hot. Which really pissed me off for the fact I was looking forward to a hot shower after the long work week I had. I wanted to complain but was too tired to deal with it

2026-03-31 via Nuitee
C
Cristina couple us
3
I had a bad experience here
Pros:

Not a good place, marijuana smell everywhere, dangerous, not safe, not quality, not comfortable, not friendly staff.

Cons:

Poor service, poor quality

2026-03-28 via Nuitee
J
Jolee couple us
6
2026-03-28 via Nuitee
A
Azmavet family_with_children us
10
2026-03-27 via Nuitee
A
Azmavet family_with_children us
10
2026-03-27 via Nuitee
F
Franck couple fr
10
Very well maintained / clean property
Pros:

Alyssa & Timothy were exceptional at reception . Everything was extremely clean!!!!

Cons:

Again, the pool was advertised as open, but upon arrival we were notified that it was closed due to maintenance.
However, in this instance the hotel offered a free cancellation if we chose to stay elsewhere.
Also, very tacky to have scanner plaques everywhere hinting at tipping.

2026-03-26 via Nuitee
M
Michelle couple us
10
2026-03-23 via Nuitee
J
John extended_group us
10
Nice place to stay.
Pros:

Room & breakfast were very good.

2026-03-23 via Nuitee
C
Carina family_with_children de
6
Pros:

Frühstück war ok

Cons:

Ein Schild beim Check in hat uns verraten, dass der Pool länger wegen Renovierung geschlossen ist.
Wir hatten uns für diese viel teurere aunterkunft entschieden wegen des Pools und Frühstück.
Hätte gerne einen Rabatt erhalten oder die Infp vorher. Ist ja nichts kurzfristiges so eine Renovierung.
Beim Check oute haben mehrere Leute gewartet weil niemand vom Personal kam. Haben nach einer halben Stunde einfach die Zimmerkarten hingelegt.

2026-03-23 via Nuitee
E
Evelin family_with_children us
10
2026-03-23 via Nuitee
M
Maria family_with_children us
7
2026-03-21 via Nuitee
O
Ortega family_with_children us
10
Pros:

How it was clean and very quiet

Cons:

No Complains

2026-03-20 via Nuitee