Microtel Inn & Suites by Wyndham Springfield

Hotels
•
Microtel Inns & Suites
7.4 (705 reviews)
2636 Sunrise Drive , Springfield , US
+1 217-718-6842

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location (convenient, close to restaurants and conferences)
Comfortable beds / good shower
Reasonable price / good value
Responsive staff (in several reports)
Pool available
Quiet area
Cons:
Cleanliness issues (not clean, dust, odor, damp)
Breakfast limited / poor F&B options
Missing or poor in-room amenities (no coffee maker, no bottled water, no soap)
Service failures for some guests (wrong keys, unfulfilled requests, not emailing receipt)
Items reported missing after housekeeping
Room maintenance issues (exhaust fan not working, musty smell)

Categories

Cleanliness
5.5
Multiple reviews mention cleanliness problems: rooms not clean, dust in in-room coffee machine, odor/musty/damp rooms, and at least one report of items going missing after housekeeping. Overall cleanliness sentiment is negative.
Service
7.7
Mixed service reports: several guests praised responsive staff and named a helpful receptionist, while others reported failures (wrong room keys at check-in, unfulfilled requests for sheets/blankets, not receiving emailed receipts, staff denying a complaint). Overall service is slightly above average due to some responsive staff actions but inconsistent.
Location
9
Location is consistently cited as a strong positive: convenient, close to restaurants and conference venues, easy access to area amenities. This is one of the strongest aspects across reviews.
Room Quality
7.8
Room quality is mixed: beds and showers are often described as comfortable/good, but several guests complained about soft beds, damp feel or musty odors, and broken items (exhaust fan). Overall room quality leans positive but with notable issues.
Amenities
7
Amenities are mixed: positives include a pool and nearby dining options; negatives include lack of in-room coffee maker/bottled water, no soap in some showers, and non-working exhaust fan. Overall an average-to-slightly-below-average amenity experience.
Value for Money
8.5
Several guests noted fair or good pricing and that the hotel fit their needs for the price, though a few felt they wasted money when unable to stay or when service failed. Overall perceived as good value by most reviewers.
Food and Beverage
6
Breakfast and F&B receive repeated criticism: limited offerings (mostly carbs), late start times, occasional lack of food, and some positive notes of 'breakfast ok' or nearby restaurant usage. Net sentiment is below average.
Overall Experience
7.7
Overall experience is mixed: strong location and reasonable value offset notable cleanliness and occasional service failures and breakfast limitations. The aggregate impression is slightly above average but inconsistent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location and Comfortable Accommodations

This Springfield, Illinois hotel is conveniently located off Interstate 55, offering easy access to nearby attractions such as the Illinois State Capitol Building. The rooms feature modern amenities including free Wi-Fi, flat-screen TVs, and cozy bay windows with cushioned seating.

Relaxing Indoor Pool and Nearby Fitness Club

Guests can unwind at the hotel's indoor pool or take advantage of complimentary passes to the Fit Club located nearby. For those looking to stay active, the Bunn Park Golf Course is just a short drive away.

Dining Convenience and Local Attractions

Adjacent to the hotel is an IHOP restaurant, providing added convenience and special discounts for guests. Explore the rich history of Springfield with a visit to the Abraham Lincoln Presidential Library and Museum, located just a 10-minute drive from the hotel.

Book your stay at the Springfield Microtel Inn & Suites by Wyndham for a comfortable and convenient experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.

Please note the pool will be closed through April.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPI

Location

Guest Reviews

7.4
Based on 705 reviews
Cleanliness: 5.5
Service: 7.7
Location: 9
Room Quality: 7.8
Amenities: 7
Value for Money: 8.5
Food and Beverage: 6
Overall Experience: 7.7
M
Macey • solo_traveller • us
6
2026-11-06 • via Nuitee
G
Ginger • solo_traveller • us
1
2026-11-05 • via Nuitee
K
katherine • family_with_children • us
10
2026-11-01 • via Nuitee
M
marsha • family_with_children • us
8
Family visit
Pros:

Window sette was good. Water hot.

Cons:

Bed soft, breakfast limited but ok. Hot waffles.

2026-10-26 • via Nuitee
J
Judy • solo_traveller • us
10
I could stay here
Pros:

Convenient close to everything

Cons:

Everything about the property I liked it all

2026-10-24 • via Nuitee
B
Brian • solo_traveller • us
5
2026-10-23 • via Nuitee
M
Meera • solo_traveller • us
6
Pros:

Its location

2026-10-21 • via Nuitee
E
Erika • extended_group • mx
8
Buena
Pros:

Era muy cómodo

Cons:

No había cafetera ni botellas de agua en la habitación

2026-10-21 • via Nuitee
S
Sergio • extended_group • es
10
Pros:

Robin La recepcionista

Cons:

.

2026-10-18 • via Nuitee
P
Patricia • solo_traveller • us
9
Close to my conference location.
Pros:

Great location for my conference. Great shower.

Cons:

No soap in the shower. Hard to find hotel entrance.

2026-10-18 • via Nuitee
S
Steven • family_with_children • us
8
2026-10-15 • via Nuitee
D
Donna • couple • us
7
Fair price nice breakfast and room
Pros:

Good location

Cons:

Everything good

2026-10-12 • via Nuitee
A
Ashley • couple • us
1
2026-10-09 • via Nuitee
E
Eula Woods • couple • us
8
2026-10-09 • via Nuitee
L
Luis Alberto • couple • es
9
2026-10-07 • via Nuitee
K
Kathy • extended_group • us
4
I wouldn’t stay here again.
Pros:

The location was good.

Cons:

The towels were horrible. We had to ask for additional towels. We asked for sheets and blankets for the sleeper sofa and never got them. I asked if they would email me my receipt and they said yes but never did. I will have to call tomorrow for it.
When I checked in I was given keys to an occupied room. I had to go back down and get a different room. Breakfast was ok.

2026-09-14 • via Nuitee
M
Michael • solo_traveller • us
9
Hotel was nice. Price was good for quality of hotel. Definitely fit our needs for the night.
Pros:

Location was nice area with many restaurants close. Was quiet also.

2026-09-11 • via Nuitee
A
Annette • couple • us
9
Excellent
Pros:

The location was great. Everything was great. Would stay again if in the area

Cons:

Exhaust fan did not work .

2026-09-09 • via Nuitee
E
Erica • couple • us
10
2026-09-08 • via Nuitee
S
samantha • solo_traveller • us
10
2026-09-07 • via Nuitee