Thatchers, Leatherhead East Horsley

Hotels
8.1 (2066 reviews)
Guildford Rd , East Horsley , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Clean, spotless rooms
Comfortable rooms and beds
Good, plentiful breakfast
Excellent value for money
Convenient location with parking
Pleasant bar/atmosphere
Strong shower/water pressure
Cons:
No air conditioning — rooms could be very hot during heatwaves
Windows only open a small amount
No minibar/fridge in rooms
Some guests found mattresses stiff
Limited daily housekeeping options
Limited fresh fruit at breakfast

Categories

Cleanliness
8.6
Multiple guests described rooms as very clean and spotless; overall cleanliness consistently praised.
Service
8.5
Staff repeatedly noted as friendly, kind and accommodating (e.g., bed requests); some dissatisfaction with limited daily housekeeping options.
Location
8.6
Convenient location for visiting friends, motorway access and nearby attractions; good parking and nearby shop available.
Room Quality
7.5
Rooms described as well appointed, comfortable and spacious with good showers, but some guests noted stiff mattresses and rooms becoming uncomfortably hot.
Amenities
7
Positives include bar area, parking and strong shower pressure; recurring negatives are lack of air conditioning, no minibar/fridge and windows that only open a small amount.
Value for Money
8.2
Several reviewers explicitly called the hotel excellent or fantastic value for money.
Food and Beverage
8
Breakfast frequently described as plentiful and tasty; restaurant menu reasonable for many, though some found food average and wanted more fresh fruit.
Overall Experience
8.4
Generally positive stays and recommendations; comfortable atmosphere and friendly staff, tempered by heat-related comfort issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:15

Property Description

Charming Tudor-Style Hotel in Surrey Countryside

Enchanting Gardens: Explore beautiful gardens surrounding the Tudor-style property, perfect for a relaxing stroll or enjoying a peaceful moment.

Gastronomic Delights: Indulge in traditional and international cuisine at the restaurant, offering garden views and a diverse wine list. Experience live piano music and a selection of beverages at the cosy Club Bar.

Convenient Location: Just a short drive from popular attractions like Thorpe Park and Chessington World of Adventures, with easy access to central London via Horsley Railway Station.

Experience a blend of historic charm and modern comforts at Thatcher’s Hotel. Book your stay now for a delightful countryside retreat.

Important information:

A credit card imprint will be required by the hotel at check-in for security reasons.
The breakfast price shown is a discounted rate for pre-booked breakfasts only. If ordered after the time of booking, breakfast will cost GBP 15.50.
Please note that dining in the restaurant during December may be restricted, and advance booking is strongly recommended.
Any booking over 5 rooms will be deemed a group reservation and subject to the group terms and conditions and different cancelation policies.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 2066 reviews
Cleanliness: 8.6
Service: 8.5
Location: 8.6
Room Quality: 7.5
Amenities: 7
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
P
Pyne • solo_traveller • gb
10
Pros:

Easy to park. Good location for us to meet up with family. Very comfortable and clean room. Good bathroom facilities. Fan in room which was very important as we stayed during a heatwave. Would recommend.

Cons:

We didn't use the bar or restaurant on this occasion but only because we had other plans.

2026-08-15 • via Nuitee
A
Abigail • solo_traveller • gb
10
2026-08-15 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

Just a,nice place

2026-08-15 • via Nuitee
E
Emma • extended_group • gb
10
Staff have been absolutely amazing. We will definitely come back. Thank you
Pros:

Stunning place

2026-08-15 • via Nuitee
M
Margaret • extended_group • gb
9
A lovely, relaxing one night stay following a busy day at Wisley Gardens.
Pros:

All staff were friendly and helpful. The hotel had a lovely calm and welcoming vibe. All areas of the hotel were extremely clean and tidy. We had chosen just the small double room for our one night stay and it suited us very well. Bed was very comfortable and bathroom although small had everything we required. Again, the cleaning was to a high standard! We had a lovely relaxing evening enjoying drinks in the courtyard before an enjoyable dinner. Breakfast in the restaurant was a fabulous start to the day. Our cooked breakfast order was taken by a very polite and welcoming member of staff, who explained we could help ourselves to the cereals, toast, pastries and beverages. Lots of choice and most enjoyable!

Cons:

I can't say that 'I didn't like' anything!

2026-08-14 • via Nuitee
N
norris • solo_traveller • gb
9
Pros:

Fabulous bed and pillows

2026-08-14 • via Nuitee
A
Alvarez • couple • gb
8
Great stay, suited what we needed and free parking is a bonus
Pros:

Stayed here on a few occasions now and the hotel is great. Really enjoy the relaxing bar area, the rooms are comfortable and clean

Cons:

Breakfast was a bit hit and miss. One morning it was hot buffet the next was order from the menu but the service was a little disorganised. Seemed like they were trialing different ways of doing breakfast to reduce waste etc which I completely understand

2026-08-14 • via Nuitee
P
P.G • couple • nl
9
2026-08-14 • via Nuitee
D
Darren • family_with_children • cz
8
2026-08-13 • via Nuitee
A
Andrew • solo_traveller • gb
10
Really nice hotel and will definitely stay again.
Pros:

The property was in a lovely location with friendly staff, good food and environment.

Cons:

N/A

2026-08-13 • via Nuitee
D
Derek • solo_traveller • gb
10
One night stay.
Pros:

Only a flying visit so can't really say much. Only encountered three staff (2 on reception and one at breakfast). All short and sweet encounters. Breakfast was £12.5 pp, buffet type and all cooked well. Loved the mini danish rolls. Largish but near-full car park yet the place seemed empty. Will definitely use again if visiting.

Cons:

Nothing to do with the hotel. It's all the road works I keep encountering in the area. One closed road = miles of diversion. This is when satnavs and wives who can't read a map cause misery.

2026-08-12 • via Nuitee
P
Penny • solo_traveller • gb
7
Pros:

Cleanliness of the room.

Cons:

The food wasn't the best.

2026-08-11 • via Nuitee
A
Andy • solo_traveller • gb
10
Pros:

Lovely building, felt spacious and high quality. Staff friendly and helpful. Restaurant very good.

2026-08-11 • via Nuitee
M
Maria • solo_traveller • es
10
Southern Counties Road trip .
Pros:

Condition of the hotel,really well maintained.
Staff very helpful,friendly, and professional.
Loved the bar food....we came back from a walk late ish...8pm,and still had plenty of time to eat some Small Plates from the menu.
Room was nice,large,with a great shower.
Breakfast was huge...it got us all the way home without having to stop on the motorway during our 5 hour drive home.

Cons:

No aircon?

2026-08-11 • via Nuitee
P
Philip • solo_traveller • gb
8
Pros:

Food was excellent. Staff friendly and helpful. Room clean.

Cons:

Very warm in the room and no fan provided.

2026-08-11 • via Nuitee
L
Lindsay • solo_traveller • gb
9
Pros:

Excellent place, staff lovely, gorgeous building. Brilliant value for money

Cons:

The bed was hard, personal preference!

2026-08-09 • via Nuitee
C
Carol • couple • gb
7
Ideal for short stay as expected.
Pros:

Lovely location. Nice bright room.

Cons:

Long wait for breakfast after ordered. Staff having to multitask.

2026-08-09 • via Nuitee
N
Nicola • solo_traveller • gb
10
Fabulous
Pros:

Hotel was perfect. The staff were friendly and helpful. After being alo allocated our room on the 2nd floor we realised even with a fan the room would be too warm. I asked Sonya, who was working on reception if it would be possible to have a room on the ground floor. Within 10 mins we had a new ground floor room, which was much cooler. Can't praise Sonya enough her attitude,politeness and efficiency is something to be admired.
Room 109 was large, ground floor and very clean.
We had an evening meal and thoughly enjoyed it. Waiter service was perfect.

Cons:

A guest who thought it ok to speak rudely to the young waiter and parents of 3 children who thought it acceptable for them to run riot during breakfast.
Perhaps as guests we should all remember to be curtious to others.

2026-08-09 • via Nuitee
J
Judith • couple • gb
9
Exceptionally clean and comfortable with friendly, helpful staff
Pros:

Convenient location not far from motorway junction. Lovely beet garden and great history to the building & its surroundings

Cons:

N/a

2026-08-08 • via Nuitee
R
Roger • couple • gb
10
We wished we had booked for longer at this comfortable, excellent value hotel.
Pros:

Location fitted in well with our visits to friends. The staff could not have kinder and I enjoyed the seating area in and near the bar. Our room was very well appointed. The breakfast was plentiful and good. However I thought Thatchers was excellent value for money. Please thank all the staff.

Cons:

I should have liked more fresh fruit for breakfast.

2026-08-08 • via Nuitee