Thatchers, Leatherhead East Horsley

Hotels
8.1 (2100 reviews)
Guildford Rd , East Horsley , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Clean, spotless rooms
Comfortable rooms and beds
Good, plentiful breakfast
Excellent value for money
Convenient location with parking
Pleasant bar/atmosphere
Strong shower/water pressure
Cons:
No air conditioning — rooms could be very hot during heatwaves
Windows only open a small amount
No minibar/fridge in rooms
Some guests found mattresses stiff
Limited daily housekeeping options
Limited fresh fruit at breakfast

Categories

Cleanliness
8.6
Multiple guests described rooms as very clean and spotless; overall cleanliness consistently praised.
Service
8.5
Staff repeatedly noted as friendly, kind and accommodating (e.g., bed requests); some dissatisfaction with limited daily housekeeping options.
Location
8.6
Convenient location for visiting friends, motorway access and nearby attractions; good parking and nearby shop available.
Room Quality
7.5
Rooms described as well appointed, comfortable and spacious with good showers, but some guests noted stiff mattresses and rooms becoming uncomfortably hot.
Amenities
7
Positives include bar area, parking and strong shower pressure; recurring negatives are lack of air conditioning, no minibar/fridge and windows that only open a small amount.
Value for Money
8.2
Several reviewers explicitly called the hotel excellent or fantastic value for money.
Food and Beverage
8
Breakfast frequently described as plentiful and tasty; restaurant menu reasonable for many, though some found food average and wanted more fresh fruit.
Overall Experience
8.4
Generally positive stays and recommendations; comfortable atmosphere and friendly staff, tempered by heat-related comfort issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:15

Property Description

Charming Tudor-Style Hotel in Surrey Countryside

Enchanting Gardens: Explore beautiful gardens surrounding the Tudor-style property, perfect for a relaxing stroll or enjoying a peaceful moment.

Gastronomic Delights: Indulge in traditional and international cuisine at the restaurant, offering garden views and a diverse wine list. Experience live piano music and a selection of beverages at the cosy Club Bar.

Convenient Location: Just a short drive from popular attractions like Thorpe Park and Chessington World of Adventures, with easy access to central London via Horsley Railway Station.

Experience a blend of historic charm and modern comforts at Thatcher’s Hotel. Book your stay now for a delightful countryside retreat.

Important information:

A credit card imprint will be required by the hotel at check-in for security reasons.
The breakfast price shown is a discounted rate for pre-booked breakfasts only. If ordered after the time of booking, breakfast will cost GBP 15.50.
Please note that dining in the restaurant during December may be restricted, and advance booking is strongly recommended.
Any booking over 5 rooms will be deemed a group reservation and subject to the group terms and conditions and different cancelation policies.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 2100 reviews
Cleanliness: 8.6
Service: 8.5
Location: 8.6
Room Quality: 7.5
Amenities: 7
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
A
Amy • solo_traveller • gb
9
Great value for money
Pros:

Room was very spacious and great breakfast. Also great selection of tea and coffee in the room

Cons:

Building work going on was a bit noisy but only up until 6pm ish

2026-10-14 • via Nuitee
L
Lorna • couple • gb
10
2026-10-14 • via Nuitee
J
Jessica • solo_traveller • gb
8
2026-10-13 • via Nuitee
S
SUSANA • couple • gb
8
Good Value , clean and comfortable
Pros:

Comfortable and Quiet

Cons:

Sandwiches menu stops at 17h

2026-10-12 • via Nuitee
J
Jessica • couple • gb
9
Nice and relaxing stay, would recommend!
Pros:

Location was great, accessible from the motorway and to Leatherhead. Room was lovely - nicely sized, great facilities (the coffee provided tasted lovely!), comfortable bed and had a quiet atmosphere.
In general the hotel was clean, nicely decorated and staff were lovely to speak to. Would definitely stay here again.

Cons:

Not sure if the room had been hoovered prior, as there was crumbs down the side of the bed, but apart from that there was no faults.

2026-10-12 • via Nuitee
B
Bethan • family_with_children • gb
9
Lovely location, comfortable and ticked all my boxes.
Pros:

I appreciated the cleanliness and the fact that you could open the windows in the bedroom. Really liked room, the colours and general decor. I was pleased with my booking and would visit again.

Cons:

There was nothing I didn't like!

2026-10-12 • via Nuitee
N
Nick • solo_traveller • es
9
2026-10-12 • via Nuitee
S
Sally • couple • gb
10
Great hotel would definitely stay there again.
Pros:

Room was nice big and modern, very clean. Good choice of self serve breakfast included and a very large bed.
The whole stay was brilliant. Evening meal was really nice with a good choice of food. Overall great experience. Would definitely stay there again.

Cons:

No improvements needed. Hotel staff very nice, whole stay was brilliant. No complaints at all. Cannot think of one thing we did not like.

2026-10-12 • via Nuitee
A
Ashwin • solo_traveller • gb
4
Dirty
2026-10-12 • via Nuitee
A
Arayna • solo_traveller • gb
10
Will be booking again!
Pros:

This is my go to place to stay when visiting Surrey. Property has been beautifully redecorated in recent years. Good bar and breakfast, with friendly and helpful staff. Parking is free and always plenty of spaces.

2026-10-11 • via Nuitee
T
Trace • couple • gb
10
Comfy stay in a lovely room.
Pros:

Lovely property, very tastefully decorated. Great facilities and friendly attentive staff. Beds comfy and in room facilities are great.

2026-10-11 • via Nuitee
R
Rhea • solo_traveller • gb
9
2026-10-10 • via Nuitee
M
Mark • couple • gb
8
2026-10-10 • via Nuitee
P
Peter • couple • gb
8
Good value in the area we needed to stay
2026-10-10 • via Nuitee
S
Steven • solo_traveller • gb
9
Staying there again this week.
Pros:

It’s quite nice bar restaurant and rooms quite nice.

2026-10-08 • via Nuitee
C
Caroline • solo_traveller • gb
7
Fantastic apart from breakfast - go up the road to Anare.
Pros:

The room was superbly comfortable, the bed was divine. The bathroom was also of an excellent standard with a very strong powerful rose shower head.

Cons:

Breakfast was terrible, really disappointing, very poor quality, choice and service.

2026-10-08 • via Nuitee
M
monika • couple • ee
10
2026-10-08 • via Nuitee
Z
Zékán • solo_traveller • gb
9
Pros:

The bed was so comfortable, location quite, good for relax

2026-10-07 • via Nuitee
J
Jürgen • couple • ee
10
Very good hotell
Pros:

The price was right.

2026-09-19 • via Nuitee
S
Stuart • couple • gb
10
Pros:

Stayed here before. Staff are very friendly and helpful. Food and beverages are excellent and only 30 minutes from the event we were attending

Cons:

Our room was a bit warm but that goes along with the improvements made

2026-09-19 • via Nuitee