UNA Hotels Vittoria Firenze

Hotels
•
Gruppo UNA
8.3 (1929 reviews)
Via Pisana 59 , Florence , IT
+39 055 22771

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cleaning issues
Outdated rooms
Poor value for money

Categories

Cleanliness
7.76
Comments indicate cleanliness issues such as dust under the bed and generally a lack of thorough cleaning.
Service
9.23
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9.27
Guests appreciate the convenient and quiet location, with easy access to transport.
Room Quality
7.72
Mixed reviews mention outdated rooms and issues such as noisy air conditioning.
Amenities
8.25
Some positive mention of basic amenities but noted issues such as inadequate parking spaces for larger vehicles.
Value for Money
7.21
Concerns about the overall value given the condition of the rooms and some dining experiences.
Food and Beverage
8.76
Breakfast received positive comments for quality, although some felt variety could be improved.
Overall Experience
8.23
Overall experiences vary, with many enjoying services but several expressing dissatisfaction with room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:12

Property Description

Unique Contemporary Interiors and Traditional Hospitality
Experience a blend of modern design and classic Florentine charm at UNAHOTELS Vittoria Firenze. Enjoy designer bathrooms, vibrant mosaics, and 32-inch LCD TVs in every room for a luxurious stay.

Convenient Amenities and Services
Stay connected with free WiFi, unwind with satellite TV channels, and indulge in the minibar offerings. Plus, explore the city like a local by renting bicycles and electric scooters directly from the hotel.

Exquisite Dining and Cultural Proximity
Savor Tuscan delicacies and international cuisine at San Frediano Bar & Restaurant by Una Cucina. With the Uffizi Gallery and Florence Cathedral just 2 km away, immerse yourself in art and history, all within reach of Leopolda Station for seamless travel arrangements.

Book your stay at UNAHOTELS Vittoria Firenze now for a memorable Florentine experience!

Important information:

Guests using GPS to find the hotel should set the address as Piazza Pier Vettori.

When traveling with pets, please note that only pets weighing up to 20 kgs are allowed at an extra charge of EUR 25 per pet, per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

8.3
Based on 1929 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 8.76
Overall Experience: 8.23
I
Igor Kukovec • solo_traveller • si
8
2026-10-27 • via Nuitee
A
Ana_M • family_with_children • pr
6
A Better Room, but the Property Still Needs Refurbishment
Pros:

The hotel has a beautiful, distinctive design and a lovely atmosphere. My parents were assigned an Executive Room for their second stay in a week, which was a noticeable improvement over their previous experience. The staff was consistently welcoming, professional, and attentive, and we truly appreciated their hospitality.

Cons:

Despite the improvement in room category, the property is clearly showing signs of wear and would benefit from refurbishment. The bathrooms, furniture, tables, fixtures, and overall finishes need attention. It is unfortunate because the hotel has so much potential, but the condition of the rooms does not fully reflect the standard one would expect from a property of this category.

2026-10-26 • via Nuitee
I
Isabella • couple • it
10
Atmosfera piacevole e accogliente. Esperienza molto positiva! Consiglio con molto piacere.
Pros:

un’ottima posizione, davvero comoda e ideale per godersi al meglio il soggiorno. L’accoglienza, la professionalità e l’attenzione verso gli ospiti fanno davvero la differenza, creando un’atmosfera piacevole e accogliente. Un’esperienza assolutamente positiva, che consiglio con piacere. Torneremo sicuramente!

2026-10-26 • via Nuitee
A
Ana_M • family_with_children • pr
5
Great Location, Cool Design, & Helpful Staff BUT Significant Maintenance Issues
Pros:

I booked this hotel for my parents during their visit to Florence. A lovely property with a wonderful team, but the condition of the rooms needs considerable improvement to match the overall experience the hotel aims to provide.

The team was consistently friendly and accommodating, however, it is evident that the property would benefit from significant maintenance and refurbishment, particularly in the bathrooms, furniture, fixtures, and overall finishes.

Cons:

Our experience was disappointing due to several maintenance issues. The original room was not in adequate condition, and although the staff kindly arranged a room change, the second room also had multiple problems. The shower light and shower controls were not functioning properly, the hairdryer did not work, and two lamps in the bedroom were also out of order.

Additionally, the hotel had already switched off the air conditioning for the autumn season, leaving guests without the option to regulate their room temperature. Opening the windows was not an ideal alternative, as there were no insect screens.

Throughout their three-day stay, we communicated these issues to the hotel. Although the staff was attentive, receptive, and genuinely willing to help, the problems were never fully resolved.

2026-10-26 • via Nuitee
N
Noesis.Quantum • family_with_children • ch
6
Pros:

Lieu calme et loin de la zone touristique

Cons:

Lit extrêmement inconfortable, l'impression de dormir sur des planches en bois.

2026-10-26 • via Nuitee
E
Erika Cristiana • solo_traveller • it
7
2026-10-26 • via Nuitee
M
Marco • couple • it
8
2026-10-25 • via Nuitee
P
Paulius Čivilis • family_with_children • lt
8
Pros:

The staff was very professional and helpful. The rooms were a bit bigger than expected.

Cons:

Not sure about all the rooms, but the one i stayed at had a problem with the HVAC system in the bathroom, a very small patches of mold are forming above the bath.

2026-10-25 • via Nuitee
R
raffaele • couple • it
9
2026-10-25 • via Nuitee
C
Catherine • couple • fr
10
À proximité du centre de Florence, un écrin moderne et stylé, pour retrouver la quiétude après l’agitation lors de la dé
Pros:

Le calme, le style de l’hôtel, l’emplacement et la gentillesse et le professionnalisme du personnel.
Le restaurant nous a beaucoup plu, moment de plaisir et de régal pour les papilles. Une mention spéciale pour la gaité et l’énergie de Marta et pour l’attention et l’écoute de son collègue qui nous a gentiment proposé de dîner sur la terrasse.

2026-10-22 • via Nuitee
D
Dario • extended_group • it
1
2026-10-19 • via Nuitee
L
Liubov • family_with_children • il
8
Pros:

Место расположение отличное, очень удобно, все достопримечательности в пешей доступности. Хороший гараж при отеле. Персонал приветливый.

Cons:

В душевой кабине прозрачная стена.

2026-10-16 • via Nuitee
J
jorge • couple • ar
7
Cons:

La habitación parecía para otro tipo de alojamiento

2026-10-15 • via Nuitee
L
Luca • solo_traveller • it
6
Non vale il prezzo
Pros:

Posizione, doccia e colazione

Cons:

Stanza vecchia e troppo costosa per cura e dimensioni

2026-10-15 • via Nuitee
E
emaflo • family_with_children • it
8
2026-10-14 • via Nuitee
K
Karyne • extended_group • pt
8
2026-10-09 • via Nuitee
L
Lothar • couple • de
8
2026-10-08 • via Nuitee
U
Ulrike • couple • de
1
2026-10-07 • via Nuitee
O
Olga • couple • es
10
2026-09-19 • via Nuitee
I
Imad • solo_traveller • gb
6
2026-09-18 • via Nuitee