Palmera Inn and Suites

Hotels
8.7 (4066 reviews)
12 Park Lane , Hilton Head Island , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Spacious rooms
Good breakfast
Cons:
Noise issues
Hot tub temperature
Pool closure
Sliding door maintenance

Categories

Cleanliness
8.46
Many reviews mentioned that the hotel was clean, but issues like dog noise and sliding bathroom door affected the perception.
Service
8.93
Customer service was highlighted as exceptional, particularly in responding quickly to room issues.
Location
8.87
Multiple reviews praised the location, consistently described as great.
Room Quality
8.52
Rooms were noted as spacious and comfortable, though maintenance issues impacted reviews.
Amenities
8.45
Amenities received mixed feedback with complaints about the hot tub and pool closure.
Value for Money
8.81
Favorable comments about reasonable pricing and good value received.
Food and Beverage
8.76
Breakfast received positive feedback, though some noted it lacked variety.
Overall Experience
8.83
Overall experiences were positive, with many guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:58

Property Description

Luxurious Suites with Full Kitchens: Palmera Inn and Suites offers spacious suites with full kitchens, perfect for a comfortable and convenient stay just 2 miles from Hilton Head Island Beach and Shelter Cove Mall.

Relaxing Outdoor Pool and Hot Tub: Guests can unwind in the outdoor pool and hot tub after a day of exploring the island, or enjoy the private balcony in each suite for a peaceful evening.

Convenient Amenities and Services: From free WiFi and a fitness centre to bike rentals and a business centre, Palmera Inn and Suites ensures a hassle-free stay for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Palmera Inn and Suites - book now for an unforgettable stay on Hilton Head Island.

Important information:

Guests must be 21 yeas of age or older to check in.

For guests bringing pets, please note that only dogs are welcomed at this property. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.7
Based on 4066 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.81
Food and Beverage: 8.76
Overall Experience: 8.83
S
Sevilla family_with_children us
10
2026-03-28 via Nuitee
D
Donald solo_traveller us
8
Pros:

Great breakfast. Pet friendly. Quiet location
We checked in for 3 days but stayed for 3 weeks!
Convenient to several golf courses.

Cons:

???

2026-03-28 via Nuitee
T
Teresa family_with_children us
9
Coastal Vibe
Pros:

The room was clean & refreshing had a nice coastal vibe. Loved this!
The breakfast was good with a nice variety of food choices.

Cons:

The walk from our room to the breakfast area as our room was locared in an adjacent building. A little hard for folks with mobility issues.

2026-03-28 via Nuitee
C
Carole couple us
8
Good value for the $ but we wouldn’t stay there again.
Pros:

Conveniently located.

Cons:

Bed wasn’t comfortable. Breakfast wasn’t very good.

2026-03-28 via Nuitee
A
Amanda family_with_children us
10
2026-03-28 via Nuitee
S
Schweickhardt family_with_children us
9
Pros:

Cleanliness, comfortable , breakfast

Cons:

No hot tub working

2026-03-28 via Nuitee
C
CHERAMY couple us
9
2026-03-28 via Nuitee
T
Tommy couple us
9
Very good have a good value, I would do it again
Pros:

Young man at the desk very nice.

Cons:

That weird smell in the parking lot

2026-03-28 via Nuitee
J
Julia family_with_children ca
9
Pros:

Clean! Very clean. Good variety at the buffet breakfast; the hot food offerings changed daily. Clean pool.Great spot for pets.

Cons:

The hot tub wasn't working.

2026-03-27 via Nuitee
P
Pamela extended_group us
3
I want a refund
Pros:

It was clean

Cons:

Ice machine broken, hot tub closed, pet fee $130 that wasn’t disclosed on booking.com

2026-03-26 via Nuitee
F
Freedom2 family_with_children us
6
Pros:

Location

Cons:

The bed was very hard. I would also be nice to have a full length mirror in the room.

2026-03-24 via Nuitee
R
Randy family_with_children us
10
2026-03-23 via Nuitee
J
Johnell couple us
8
Cons:

It wasn’t too easy to find. We had made reservations because it had a heated pool and hot tub but neither were working when we arrived. They did accommodate for our inconveniences and were very friendly about getting us taken care of.

2026-03-23 via Nuitee
R
Rozlyn family_with_children us
10
2026-03-23 via Nuitee
J
John family_with_children us
10
Perfection on every level of this place hope you find it as comfortable as we did
Pros:

Everything was exceptional with staff concierge. The facility was extremely clean and for the size of the room I felt it was a great value.

Cons:

The beds were very comfortable. All the amenities in the room room was large and we were very comfortable.

2026-03-23 via Nuitee
J
JUDITH family_with_children us
9
Off the Main Street … But what a great little Gem!
Pros:

Cleanliness & Staff

Cons:

Nothing

2026-03-23 via Nuitee
R
Ruth family_with_children us
10
Pros:

Price was great, breakfast was nice and location was excellent.

Cons:

Hot tub wasnt workin⁸

2026-03-23 via Nuitee
E
Erika couple gb
9
Good Inexpensive Option
Pros:

We had to go here after being let down by another property. It was clean, good breakfast and not far from the beach

Cons:

Would be better with dampers on the entrance door to the accommodation blocks. We were on the ground floor 3 rooms down and you could hear it banging. Apart from that great place to stay.

2026-03-22 via Nuitee
C
Charles extended_group us
6
Pros:

Price was good. Location good.

Cons:

Hot tub was warm and very small. Mostly occupied by young kids so we didn’t use it.

Loft bed was very hard - not comfortable. Couch bed horrible - metal bar running across your back.

Sink didn’t drain well.

Other than that, it was ok

2026-03-22 via Nuitee
K
Kenneth family_with_children us
10
Pros:

Everything

Cons:

Location

2026-03-22 via Nuitee