Palmera Inn and Suites

Hotels
8.7 (4066 reviews)
12 Park Lane , Hilton Head Island , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Spacious rooms
Good breakfast
Cons:
Noise issues
Hot tub temperature
Pool closure
Sliding door maintenance

Categories

Cleanliness
8.46
Many reviews mentioned that the hotel was clean, but issues like dog noise and sliding bathroom door affected the perception.
Service
8.93
Customer service was highlighted as exceptional, particularly in responding quickly to room issues.
Location
8.87
Multiple reviews praised the location, consistently described as great.
Room Quality
8.52
Rooms were noted as spacious and comfortable, though maintenance issues impacted reviews.
Amenities
8.45
Amenities received mixed feedback with complaints about the hot tub and pool closure.
Value for Money
8.81
Favorable comments about reasonable pricing and good value received.
Food and Beverage
8.76
Breakfast received positive feedback, though some noted it lacked variety.
Overall Experience
8.83
Overall experiences were positive, with many guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:58

Property Description

Luxurious Suites with Full Kitchens: Palmera Inn and Suites offers spacious suites with full kitchens, perfect for a comfortable and convenient stay just 2 miles from Hilton Head Island Beach and Shelter Cove Mall.

Relaxing Outdoor Pool and Hot Tub: Guests can unwind in the outdoor pool and hot tub after a day of exploring the island, or enjoy the private balcony in each suite for a peaceful evening.

Convenient Amenities and Services: From free WiFi and a fitness centre to bike rentals and a business centre, Palmera Inn and Suites ensures a hassle-free stay for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Palmera Inn and Suites - book now for an unforgettable stay on Hilton Head Island.

Important information:

Guests must be 21 yeas of age or older to check in.

For guests bringing pets, please note that only dogs are welcomed at this property. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.7
Based on 4066 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.81
Food and Beverage: 8.76
Overall Experience: 8.83
J
Jimmy Marine • solo_traveller • us
10
Pros:

Close to everything we wanted to do. And lots of good places to eat close by too!

Cons:

I wanted to stay longer

2026-04-18 • via Nuitee
A
Ashley • family_with_children • us
8
Great value.
Pros:

The staff was very pleasant. Room was spacious.

Cons:

Beds were a little too firm.

2026-04-18 • via Nuitee
S
Steve • couple • us
8
Very relaxing stay and easy to access to Inn.
Pros:

Nice, clean room. Very spacious. Breakfast each morning was good. Nice to have a full-size refrigerator in the room

Cons:

Would have liked to have a larger coffee pot.

2026-04-18 • via Nuitee
A
Andy • couple • us
8
2026-04-18 • via Nuitee
A
Agostina • extended_group • us
8
2026-04-18 • via Nuitee
F
Frances • family_with_children • us
10
Exceptional stay.
Pros:

The staff were super friendly and helpful. The room was really nice
Beds very comfortable.

Cons:

Not well lit around the entrances to the rooms.
Spaghetti sauce stains on the floor and no dish soap for hand washing.

2026-04-17 • via Nuitee
J
Jeffrey • couple • us
6
Pros:

Average

Cons:

Room type

2026-04-17 • via Nuitee
I
Ione Flor • family_with_children • ca
10
Pros:

I absolutely loved the hotel, and it met all my expectations. The staff was excellent—friendly, attentive, and always willing to help. The room was very comfortable and exceptionally clean, which made our stay even more enjoyable.

The breakfast was also very good, with a great variety of options, and I would definitely come back.

Cons:

The only thing that made me a little disappointed was that the hot tub broke on the second day of our trip, which was during March Break. Since the weather was still cold, we weren’t able to use the pool either, and the hot tub was still not fixed after five days.

2026-04-17 • via Nuitee
D
DAMARIS • extended_group • us
10
The receptionist girls were very friendly.
Pros:

The breakfast was great!

Cons:

I enjoyed everything

2026-04-17 • via Nuitee
M
Mishonda • couple • us
10
2026-04-16 • via Nuitee
A
Anthony • solo_traveller • us
9
2026-04-16 • via Nuitee
M
Michael • couple • us
10
We enjoyed the Suites very much!
Pros:

I had the Breakfast on the 1st Day! In order to go eat it, you had go outside to get to the Check-In area where the food was! If it was raining it would not be a good thing!

2026-04-16 • via Nuitee
W
Wangia • couple • us
10
Lifesaver for my son and I. We found it last minute not feeling safe at another hotel.
Pros:

Clean, friendly and safe! Good location!!!

Cons:

I loved everything!

2026-04-16 • via Nuitee
S
Smith • family_with_children • us
10
Pros:

Nice room. Close to the beach

Cons:

No beach access

2026-04-16 • via Nuitee
C
Christen • family_with_children • us
10
It was perfect! Wish we could’ve stayed longer.
Pros:

Extremely clean and well taken care of.

Cons:

Nothing

2026-04-16 • via Nuitee
C
Claudia • couple • us
9
Nice place to stay… clean and quiet!
Pros:

I like the place is complete with small kitchen

Cons:

None dislike.

2026-04-15 • via Nuitee
N
Nneka • family_with_children • us
9
2026-04-15 • via Nuitee
S
Shelli • family_with_children • us
10
2026-04-15 • via Nuitee
J
James • couple • us
9
2026-04-15 • via Nuitee
D
Diane • solo_traveller • us
10
I stay here often. It’s my go to.
Pros:

The property was spotless, the staff was friendly and location was great.

Cons:

Nothing

2026-04-15 • via Nuitee