Palmera Inn and Suites

Hotels
8.7 (4249 reviews)
12 Park Lane , Hilton Head Island , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Spacious rooms
Good breakfast
Cons:
Noise issues
Hot tub temperature
Pool closure
Sliding door maintenance

Categories

Cleanliness
8.46
Many reviews mentioned that the hotel was clean, but issues like dog noise and sliding bathroom door affected the perception.
Service
8.93
Customer service was highlighted as exceptional, particularly in responding quickly to room issues.
Location
8.87
Multiple reviews praised the location, consistently described as great.
Room Quality
8.52
Rooms were noted as spacious and comfortable, though maintenance issues impacted reviews.
Amenities
8.45
Amenities received mixed feedback with complaints about the hot tub and pool closure.
Value for Money
8.81
Favorable comments about reasonable pricing and good value received.
Food and Beverage
8.76
Breakfast received positive feedback, though some noted it lacked variety.
Overall Experience
8.83
Overall experiences were positive, with many guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:58

Property Description

Luxurious Suites with Full Kitchens: Palmera Inn and Suites offers spacious suites with full kitchens, perfect for a comfortable and convenient stay just 2 miles from Hilton Head Island Beach and Shelter Cove Mall.

Relaxing Outdoor Pool and Hot Tub: Guests can unwind in the outdoor pool and hot tub after a day of exploring the island, or enjoy the private balcony in each suite for a peaceful evening.

Convenient Amenities and Services: From free WiFi and a fitness centre to bike rentals and a business centre, Palmera Inn and Suites ensures a hassle-free stay for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Palmera Inn and Suites - book now for an unforgettable stay on Hilton Head Island.

Important information:

Guests must be 21 yeas of age or older to check in.

For guests bringing pets, please note that only dogs are welcomed at this property. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.7
Based on 4249 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.81
Food and Beverage: 8.76
Overall Experience: 8.83
M
Mandeep • extended_group • us
9
2026-05-16 • via Nuitee
R
Randall • solo_traveller • us
10
2026-05-16 • via Nuitee
M
Matthew • solo_traveller • gb
8
Pros:

Clean
Nice spacious rooms.

Cons:

Nothing

2026-05-16 • via Nuitee
T
Tasheca • couple • us
8
We had a good time we always do
Pros:

Awesome location. We will definitely stay there again.

Cons:

Nothing.

2026-05-16 • via Nuitee
C
Crystal • couple • us
6
2026-05-15 • via Nuitee
F
Frank • couple • us
9
Very nice Hilton Head location and property!
Pros:

This was our second booking with this property. The loft room was very nice. The breakfast also was substantial and very nice.

Cons:

More lighting at entrances to side buildings.

2026-05-15 • via Nuitee
A
Arquilla • couple • us
9
Good
Pros:

I loved the room and balcony

Cons:

Being able to smoke on the balcony, that’s the whole point of having a room with a balcony

2026-05-15 • via Nuitee
D
Donnie • extended_group • us
7
2026-05-14 • via Nuitee
K
Kathleen • extended_group • us
8
Overall I thought it was very nice!
Pros:

Loved having a kitchen in room. Was very handy! Good to have a breakfast included.

Cons:

The pool was a little too cool for me, so I didn't use it. Breakfast was only okay. The hot dishes were the normal hotel bleh type.

2026-05-13 • via Nuitee
K
Kenneth • couple • us
9
2026-05-13 • via Nuitee
K
Keith • family_with_children • us
10
2026-05-11 • via Nuitee
L
Leonid Kuzmenko • family_with_children • us
10
2026-05-11 • via Nuitee
A
Ariyona • couple • us
10
2026-05-11 • via Nuitee
J
Jose • couple • us
10
2026-05-11 • via Nuitee
D
Devin • solo_traveller • us
7
2026-05-10 • via Nuitee
M
MALCOLM • couple • us
8
FANTASTIC!!!!
Pros:

The, location was great!!!! The staff was polite... The hotel was very clean....

Cons:

Every, thing was ok!!!

2026-05-09 • via Nuitee
F
Farmer • solo_traveller • us
10
2026-05-09 • via Nuitee
M
Michael • extended_group • us
9
Superb
Pros:

More than expected,stayed at four different hotels on this trip-Palmera was.by far the best one

Cons:

Wish w could have stayed longer

2026-05-09 • via Nuitee
D
Darrick • couple • us
10
Enjoy my time there. Staff was friendly. Love that the property was near shops and restaurants. Only 1.6 miles to the be
Pros:

Quiet, clean and location

Cons:

Property was manicured nicely. Mattresses weren’t comfortable at all.

2026-05-09 • via Nuitee
G
Gwendolyn • family_with_children • us
10
Pros:

Everything

Cons:

Oo

2026-05-07 • via Nuitee