SureStay Hotel by Best Western Manchester

Hotels
•
SureStay Hotel by Best Western
7 (249 reviews)
1020 West Main Street , Manchester , us
+1 563-927-2533

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
4.89
Multiple mentions of dirtiness and poor upkeep.
Service
8.36
Positive comments about staff being nice and accommodating.
Location
7.9
Convenient location to dining options and attractions.
Room Quality
6.85
Rooms were comfortable but noted issues with maintenance.
Amenities
6.38
Basic amenities mentioned; whirlpool not working and breakfast options limited.
Value for Money
7.84
Perceived as a good value given the overall experience.
Food and Beverage
6.39
Breakfast could be better; a range of options but also noted limitations.
Overall Experience
7.36
Experiences varied but generally satisfactory with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:18

Property Description

Comfortable Accommodations - Enjoy a relaxing stay at SureStay Hotel by Best Western Manchester with cable TV featuring HBO and ESPN in every room, along with complimentary Wi-Fi and in-room microwave and refrigerator for your convenience.

Convenient Amenities - Benefit from 24-hour reception, free parking, and access to fax and photocopying services during your stay at our Manchester hotel.

Nearby Attractions - Explore Manchester Aquatic Center just a short drive away, or venture to Backbone State Park for outdoor activities, located only 12 miles from the hotel.

Book your stay now at SureStay Hotel by Best Western Manchester for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that pets are only permitted in the Queen Room with Two Queen Beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DBQ

Location

Guest Reviews

7
Based on 249 reviews
Cleanliness: 4.89
Service: 8.36
Location: 7.9
Room Quality: 6.85
Amenities: 6.38
Value for Money: 7.84
Food and Beverage: 6.39
Overall Experience: 7.36
J
Jamie • couple • us
8
2026-09-05 • via Nuitee
B
Bob • extended_group • us
10
It was a pleasant stay, as I didn't have to get up at 5AM to get to the Legion Hall.
Pros:

Breakfast was OK. Only had a little as I was going to have a large breakfast at the Manchester Legion Hall.

Cons:

All was OK.

2026-08-09 • via Nuitee
S
Sheri • couple • us
7
2026-08-06 • via Nuitee
K
Kathleen • family_with_children • us
8
2026-08-03 • via Nuitee
R
Randy • solo_traveller • us
8
2026-07-24 • via Nuitee
G
Garbes • solo_traveller • us
5
2026-07-17 • via Nuitee
T
Terry • solo_traveller • us
10
2026-07-13 • via Nuitee
S
Steven • couple • us
7
2026-06-27 • via Nuitee
M
Martin • extended_group • us
8
Safe clean place
Pros:

Nice clean, safe place.

2026-06-20 • via Nuitee
M
Mcpherson • couple • us
6
Meh, better than sleeping in a car.
Pros:

Soft pillows and decent air conditioning

Cons:

Stains on bedding, tv too small, and bathroom sink was small and not actually connected to the bathroom

2026-05-24 • via Nuitee
P
Pettit • solo_traveller • us
3
2026-05-21 • via Nuitee
R
Recker • extended_group • us
6
2026-04-15 • via Nuitee
A
Andrea • couple • us
9
2026-02-26 • via Nuitee
J
Jeremy • family_with_children • us
7
2026-01-19 • via Nuitee
B
Brian • solo_traveller • us
7
2026-01-14 • via Nuitee
J
jeff • couple • us
8
2025-11-23 • via Nuitee
R
Rachel • solo_traveller • us
8
2025-11-08 • via Nuitee
J
josep • family_with_children • es
10
Comfortable
Pros:

Nice ambiance and cozy vibes!

2025-11-03 • via Nuitee
J
Joshua • family_with_children • us
10
Enjoyable
Pros:

Very nice experience! The hotel is close to everything and the atmosphere was relaxed.

2025-10-29 • via Nuitee
J
Jeanette • family_with_children • us
3
Cons:

The front desk wouldn’t give me the keys to our prepaid room. Said my card was declined. I informed him that I wouldn’t have a reservation if my card was declined. He made me pay again at a higher fee. He ran a scam to collect funds twice. Booking did nothing to help me when I reported it. I never do business with either one of them again.

2025-10-19 • via Nuitee