Eurostars Gran Madrid

Hotels
•
Eurostars Hotels
8.9 (2506 reviews)
Avenida de la Vega 22 , Alcobendas , es

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Value for Money
Cons:
Amenities
Food and Beverage

Categories

Cleanliness
8.94
Many reviews highlight cleanliness as a strong point, mentioning that rooms are very clean and well-maintained.
Service
9.22
Consistently mentioned as friendly and helpful staff, enhancing the overall experience.
Location
9.06
Conveniently located near metro and major roads, making accessibility a positive aspect.
Room Quality
8.8
Guests appreciated the spacious and comfortable rooms.
Amenities
8.64
Missing some amenities like additional food options led to a slightly lower score.
Value for Money
9.1
Many reviews emphasized the great value for the quality offered.
Food and Beverage
8.34
Mixed reviews on breakfast quality; some found it lacking in variety.
Overall Experience
9.12
Overall experience was highly rated, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:54

Property Description

Luxurious Accommodation
Experience comfort and style at Eurostars Gran Madrid, located just 10 minutes from Barajas Airport. Indulge in our air-conditioned rooms with free Wi-Fi, satellite TV, and modern amenities for a relaxing stay.

Fitness and Dining
Maintain your fitness routine at our gym or savor a delicious daily buffet breakfast at Eurostars’ restaurant. Enjoy a culinary experience without leaving the hotel.

Convenient Location
Explore nearby business parks like Moraleja, Alcobendas, and San Sebastián de los Reyes, all within a short drive. With IFEMA Convention Centre just 12 minutes away, our hotel is the perfect choice for business travelers.

Book your stay now at Eurostars Gran Madrid for a seamless blend of convenience and luxury.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.9
Based on 2506 reviews
Cleanliness: 8.94
Service: 9.22
Location: 9.06
Room Quality: 8.8
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 8.34
Overall Experience: 9.12
S
Sergio • family_with_children • es
8
Buena estancia
Pros:

El desayuno, limpieza de las habitaciones.

Cons:

Un poco de moho en la ducha, y sarro en la cisterna del baño que deberían limpiarse.

2026-03-15 • via Nuitee
X
xi • extended_group • cn
9
Pros:

酒店虽然离市中心比较远，但是离地铁很近，出行也很方便，早餐比较丰富，房间很干净舒适，接待台旁边的柠檬水挺好喝的，绿苹果酸酸的，我也喜欢。就是酒店价格也有点贵，两个合住，一个人分摊也有95欧。

2026-03-14 • via Nuitee
A
Anģģe • couple • es
10
Que lo repito apenas pueda
Pros:

Exelente la recepcionista que me atendió olvidé el nombre pero creo que era filipina una chica joven de pro negro amable era poco el trato que nos dio es 11 de 10

Cons:

Absolutamente todo nos ha gustado, no tenemos ninguna queja

2026-03-13 • via Nuitee
B
Baby air • couple • es
10
Pros:

Cama bien grande, con buena firmeza. a menudo me encuentro camas de hotel demasiado blandas para mi. al ser persona grande hundo mucho las camas blandas y no descanso, pero fue perfecto.

Cons:

Ahora no lo recuerdo bien. Algo eche en falta en el desayuno. Pero en general estuvo de 10.

2026-03-13 • via Nuitee
J
JOSE • couple • es
7
2026-03-12 • via Nuitee
L
Luis • couple • es
9
Recomendado por la relación calidad-precio
Pros:

Aparcamiento facil en la zona.
Muy buena calidad precio, las habitaciones son muy grandes, la cama muy cómoda y el baño muy amplio.

Cons:

La insonorización de la habitación es nula, podría haber tenido conversaciones con los vecinos sin levantar mucho la voz. Se escuchaba todo, hasta lo que no apetece mucho escuchar…
Mejoraria bastante los grifos de la bañera, se ven antiguos, no se sujetan cuando los cuelgas y es bastante incómoda para entrar porque es muy alta.

2026-03-11 • via Nuitee
M
Marino • couple • it
9
2026-03-10 • via Nuitee
E
Elvira • couple • es
10
2026-03-10 • via Nuitee
N
Nair • family_with_children • br
9
Pros:

Das instalações e do atendimento no café da manhã. Porém, da recepcionista, muito mau humorada. Responde em monossilábico.

Cons:

Só do atendimento sem sentimento.

2026-03-10 • via Nuitee
L
Lars • couple • nl
7
2026-03-09 • via Nuitee
S
stephane • couple • fr
10
2026-03-09 • via Nuitee
A
Abdulqafar • solo_traveller • gb
10
2026-03-08 • via Nuitee
G
Guillermo • solo_traveller • es
10
Todo genial
Pros:

Todo

Cons:

Nada

2026-03-07 • via Nuitee
M
María del Carmen • solo_traveller • es
10
2026-03-06 • via Nuitee
M
Maayan • family_with_children • es
9
2026-03-05 • via Nuitee
M
Miguel Ángel • couple • es
8
Cons:

La falta de ducha. Hemos tenido una bañera alta, supe alta.

2026-03-04 • via Nuitee
A
Ana • solo_traveller • pt
8
Good hotel. Clean and comfortable. Good breakfast.
Pros:

Very good breakfast.

Cons:

Nothing

2026-03-04 • via Nuitee
J
Johan Saenz • couple • es
10
2026-03-04 • via Nuitee
E
Enrique • couple • es
9
2026-03-04 • via Nuitee
B
Bruno • family_with_children • br
1
2026-03-02 • via Nuitee