Eurostars Gran Madrid

Hotels
Eurostars Hotels
8.9 (2640 reviews)
Avenida de la Vega 22 , Alcobendas , es

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Value for Money
Cons:
Amenities
Food and Beverage

Categories

Cleanliness
8.94
Many reviews highlight cleanliness as a strong point, mentioning that rooms are very clean and well-maintained.
Service
9.22
Consistently mentioned as friendly and helpful staff, enhancing the overall experience.
Location
9.06
Conveniently located near metro and major roads, making accessibility a positive aspect.
Room Quality
8.8
Guests appreciated the spacious and comfortable rooms.
Amenities
8.64
Missing some amenities like additional food options led to a slightly lower score.
Value for Money
9.1
Many reviews emphasized the great value for the quality offered.
Food and Beverage
8.34
Mixed reviews on breakfast quality; some found it lacking in variety.
Overall Experience
9.12
Overall experience was highly rated, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:54

Property Description

Luxurious Accommodation
Experience comfort and style at Eurostars Gran Madrid, located just 10 minutes from Barajas Airport. Indulge in our air-conditioned rooms with free Wi-Fi, satellite TV, and modern amenities for a relaxing stay.

Fitness and Dining
Maintain your fitness routine at our gym or savor a delicious daily buffet breakfast at Eurostars’ restaurant. Enjoy a culinary experience without leaving the hotel.

Convenient Location
Explore nearby business parks like Moraleja, Alcobendas, and San Sebastián de los Reyes, all within a short drive. With IFEMA Convention Centre just 12 minutes away, our hotel is the perfect choice for business travelers.

Book your stay now at Eurostars Gran Madrid for a seamless blend of convenience and luxury.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.9
Based on 2640 reviews
Cleanliness: 8.94
Service: 9.22
Location: 9.06
Room Quality: 8.8
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 8.34
Overall Experience: 9.12
M
Monica solo_traveller es
7
2026-05-08 via Nuitee
X
Xavier solo_traveller es
8
Buen trato y buenas instalaciones
Pros:

Uno de los motivos que repito este HOTEL es por el servicio en general, especialmente en el Restaurante, tanto cuando ceno como en el desayuno. Son muy atentos y como soy cliente habitual son detallistas y se acuerdan de mis gustos.

Cons:

La variación de precio que hay semanas que no puedo reservar , una semana esta a 140€ como otra salta a 200€ o mas !!! Con lo que me obliga a buscar otros Hoteles de la zona con tarifas mas acorde a mi presupuesto entre 100€ y 150€ diarios y en cambio en esos dias de precio excesivo, el EUROSTART CONGRESS que esta a 500 metros , es la misma cadena y es de la misma categoria si mantiene precios razonables.

2026-05-07 via Nuitee
S
serna benbassat couple es
7
Cons:

ME HUBIERA GUSTADO PODER TOMAR UN CAFÉ O AL MENOS MAQUINA DISPENSADORA DE CAFE

2026-05-06 via Nuitee
X
Xavier solo_traveller es
8
Com a Casa
Pros:

El servei de restaurant, tant sopar com esmorçar

Cons:

Gran diferencia de preu segons dies

2026-05-06 via Nuitee
X
Xavier solo_traveller es
8
Comoda i agradable
Pros:

El servei de restaurant i la varietat de la carta

Cons:

La falta de dutxa

2026-05-06 via Nuitee
C
CastorPM solo_traveller es
10
2026-05-05 via Nuitee
P
Pablo couple es
9
2026-05-04 via Nuitee
M
Miguel extended_group es
8
2026-05-03 via Nuitee
M
Mamuel family_with_children es
10
Escepcional
Pros:

Fuimos en familia.
Escepcional ubicación, servicios , personal...todo.
Volveremos.

2026-05-03 via Nuitee
V
Victor couple es
9
2026-05-02 via Nuitee
A
Ana Marina couple pt
9
Ok
Pros:

Ok

Cons:

Nada

2026-05-02 via Nuitee
A
alfonso extended_group es
10
2026-05-02 via Nuitee
R
Rosca couple es
10
Pros:

Todo

2026-05-01 via Nuitee
R
Rosca couple es
10
Pros:

Todo

2026-05-01 via Nuitee
J
Julio alberto solo_traveller es
10
Pros:

Buen hotel buena ubicación

2026-04-29 via Nuitee
C
Clara solo_traveller es
9
Pros:

Molt net i ampli

Cons:

Poc aïllament acústic amb l'habitació del costat

2026-04-28 via Nuitee
G
Gabriela Noemi couple es
10
2026-04-28 via Nuitee
F
Frank solo_traveller ch
8
2026-04-27 via Nuitee
M
María del Puy solo_traveller es
10
Súper recomendable
Pros:

La habitación es muy cómoda y silenciosa.

Cons:

La bañera está muy alta, y dificulta el entrar a bañarte

2026-04-27 via Nuitee
N
Nuria couple es
2
horrible
Pros:

nada

Cons:

Las chicas del desayuno son muy bordes y te exigen al minuto que se ha terminado el desayuno que te vayas

2026-04-27 via Nuitee