Comfort Inn & Suites Cartersville - Emerson Lake Point

Hotels
•
Comfort
7.2 (278 reviews)
43 State Rte 20 Spur , Cartersville , US
+1 770-386-5888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms frequently noted
Good to excellent breakfast
Convenient location / close to highway
Friendly and helpful staff
Indoor pool noted positively by some
Affordable for some guests
Cons:
Pool often unavailable or not heated
Maintenance issues (peeling paint, loose tiles, dripping tubs, carpet problems)
Noise and thin walls / loud guests
Broken in-room items (fridge, TVs, phones) and dirty AC units
Strong cigarette/weed smoke odors in halls/rooms
Homeless/loitering near property and debris/fruit flies in areas

Categories

Cleanliness
7
Many reviewers called rooms and public areas very clean, but several reports of cigarette/weed smell, fruit flies, dirty AC and debris lower the score to mixed-positive.
Service
7.8
Staff frequently praised as courteous and helpful; a few reports of indifferent or overwhelmed staff when addressing maintenance problems.
Location
8.2
Consistently noted as convenient and close to highway/interstate and attractions; occasional safety/loitering concerns near the property.
Room Quality
6.2
Multiple maintenance and room-quality issues reported (broken TVs/phones, peeling paint, thin walls, dripping tubs); some guests did note clean, well-sized rooms.
Amenities
6
Mixed: breakfast and indoor pool praised by some, but repeated complaints about pool being closed/not heated and in-room amenities (fridge, AC, TVs) failing.
Value for Money
7
Mixed perceptions: several guests called it affordable or good value, while others felt it was a bit pricey for a basic property given maintenance issues.
Food and Beverage
8
Breakfast repeatedly described as good or amazing and breakfast area kept clean; F&B is one of the stronger aspects in reviews.
Overall Experience
7.4
Overall mixed experience: many positive stays (clean rooms, helpful staff, good breakfast) but noise, maintenance and amenity failures pulled some stays down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated off Interstate 75 Exit 290, our Catersville hotel is a mere 7.2 km from the Booth Western Art Museum.

Relaxing Amenities: Unwind in our indoor pool or stay active in the fitness centre. Each room is equipped with a cable TV, refrigerator, and microwave for your comfort.

Additional Perks: Enjoy free WiFi access, a dining area, and a hairdryer in every room. Take advantage of our on-site launderette and complimentary parking.

Book your stay at Comfort Inn & Suites for a perfect blend of relaxation and convenience.

Important information:

Please note a maximum of 2 pets are permitted. Charges are applicable for each pet. Contact hotel for details.

The hotel will not honor reservations made from guests who live within a 50 mile radius from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

7.2
Based on 278 reviews
Cleanliness: 7
Service: 7.8
Location: 8.2
Room Quality: 6.2
Amenities: 6
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.4
K
Kathy • couple • us
10
2026-11-02 • via Nuitee
B
Branch • couple • us
10
2026-10-30 • via Nuitee
Y
Yolunda • extended_group • us
5
2026-10-17 • via Nuitee
E
Edward • couple • us
10
2026-10-08 • via Nuitee
D
david • solo_traveller • us
7
Pros:

Clean, great breakfast and employees were very nice.

Cons:

Our refrigerator did not work.

2026-10-08 • via Nuitee
L
Laine • family_with_children • us
8
2026-09-18 • via Nuitee
J
James • solo_traveller • us
8
Pros:

Close to the interstate

Cons:

Air conditioner unit was dirty and dusty

2026-09-11 • via Nuitee
A
Adam • family_with_children • us
10
We were there for the weekend to play soccer tournament at lake point. Stayed here, a little further out but prices were
Pros:

Easy to get to and close to highway. Clean rooms and facilities and courteous staff.

Cons:

N/A

2026-09-05 • via Nuitee
P
Pelletier • solo_traveller • us
4
2026-09-02 • via Nuitee
J
James • solo_traveller • us
5
2026-08-30 • via Nuitee
D
Diane • family_with_children • us
3
Taking deep breaths helped ward off tempers flying at staff who really tried, but had no real control over the problems.
Pros:

The staff tried to helpful. The location was good. Breakfast was good.

Cons:

We had 2 rooms. It took us 4 tries to find one room with a working phone and a working TV. The Rooms and halls smelled heavily of cigarette smoke with a tinge of weed.

2026-07-17 • via Nuitee
S
Sonya • couple • us
7
2026-07-17 • via Nuitee
J
James • solo_traveller • us
4
Pros:

Uh

Cons:

Paint peeling, tvs crooked on the wall. Thin walls. Bathroom door looked like it was punched. Outdated.

2026-07-16 • via Nuitee
L
Leslie • extended_group • us
10
Clean. Affordable
Pros:

Clean. Convenient location

2026-07-15 • via Nuitee
C
Cason • solo_traveller • us
3
Pros:

Nothing

Cons:

Everything

2026-07-13 • via Nuitee
W
Wayne • couple • us
9
Stay was good.
Pros:

Shower was good, room was good size and had all I needed

Cons:

Better location but overall was good for my needs.

2026-07-04 • via Nuitee
J
Jordan • solo_traveller • us
8
2026-07-04 • via Nuitee
C
Carver • solo_traveller • us
8
8/10 experience. Great staff, clean rooms, and good location for almost anything around Cartersville.
Pros:

Breakfast area was very clean and good for what it was. Lobby and room were clean.

Cons:

Homeless people hanging out very close to the hotel. A little pricey for a basic hotel.

2026-06-30 • via Nuitee
B
Brett • family_with_children • us
3
2026-06-25 • via Nuitee
S
Shaketa Cooley • solo_traveller • us
10
2026-06-21 • via Nuitee