Comfort Inn & Suites Cartersville - Emerson Lake Point

Hotels
•
Comfort
7.2 (368 reviews)
43 State Rte 20 Spur , Cartersville , us
+1 770-386-5888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Issues with cleanliness
Breakfast quality needs improvement
Some rooms not well maintained

Categories

Cleanliness
6.05
Several reviews mentioned issues with cleanliness, including old, broken, and unclean areas.
Service
8.55
Staff was friendly and helpful, indicating good service quality.
Location
8.55
Location was frequently noted as a positive aspect, convenient for events.
Room Quality
7.55
Rooms were generally described as clean and comfortable, though some issues were noted.
Amenities
7.05
Amenities such as breakfast had mixed reviews, with both positives and negatives noted.
Value for Money
6.55
Some reviews felt the stay was not worth the money due to various issues.
Food and Beverage
6.05
Breakfast was mentioned as disappointing in several reviews.
Overall Experience
7.25
Overall experience aligned with the target rating; satisfactory but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:10

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated off Interstate 75 Exit 290, our Catersville hotel is a mere 7.2 km from the Booth Western Art Museum.

Relaxing Amenities: Unwind in our indoor pool or stay active in the fitness centre. Each room is equipped with a cable TV, refrigerator, and microwave for your comfort.

Additional Perks: Enjoy free WiFi access, a dining area, and a hairdryer in every room. Take advantage of our on-site launderette and complimentary parking.

Book your stay at Comfort Inn & Suites for a perfect blend of relaxation and convenience.

Important information:

Please note a maximum of 2 pets are permitted. Charges are applicable for each pet. Contact hotel for details.

The hotel will not honor reservations made from guests who live within a 50 mile radius from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

7.2
Based on 368 reviews
Cleanliness: 6.05
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 6.55
Food and Beverage: 6.05
Overall Experience: 7.25
A
Adam • family_with_children • us
10
We were there for the weekend to play soccer tournament at lake point. Stayed here, a little further out but prices were
Pros:

Easy to get to and close to highway. Clean rooms and facilities and courteous staff.

Cons:

N/A

2026-09-05 • via Nuitee
P
Pelletier • solo_traveller • us
4
2026-09-02 • via Nuitee
J
James • solo_traveller • us
5
2026-08-30 • via Nuitee
D
Diane • family_with_children • us
3
Taking deep breaths helped ward off tempers flying at staff who really tried, but had no real control over the problems.
Pros:

The staff tried to helpful. The location was good. Breakfast was good.

Cons:

We had 2 rooms. It took us 4 tries to find one room with a working phone and a working TV. The Rooms and halls smelled heavily of cigarette smoke with a tinge of weed.

2026-07-17 • via Nuitee
S
Sonya • couple • us
7
2026-07-17 • via Nuitee
J
James • solo_traveller • us
4
Pros:

Uh

Cons:

Paint peeling, tvs crooked on the wall. Thin walls. Bathroom door looked like it was punched. Outdated.

2026-07-16 • via Nuitee
L
Leslie • extended_group • us
10
Clean. Affordable
Pros:

Clean. Convenient location

2026-07-15 • via Nuitee
C
Cason • solo_traveller • us
3
Pros:

Nothing

Cons:

Everything

2026-07-13 • via Nuitee
W
Wayne • couple • us
9
Stay was good.
Pros:

Shower was good, room was good size and had all I needed

Cons:

Better location but overall was good for my needs.

2026-07-04 • via Nuitee
J
Jordan • solo_traveller • us
8
2026-07-04 • via Nuitee
C
Carver • solo_traveller • us
8
8/10 experience. Great staff, clean rooms, and good location for almost anything around Cartersville.
Pros:

Breakfast area was very clean and good for what it was. Lobby and room were clean.

Cons:

Homeless people hanging out very close to the hotel. A little pricey for a basic hotel.

2026-06-30 • via Nuitee
B
Brett • family_with_children • us
3
2026-06-25 • via Nuitee
S
Shaketa Cooley • solo_traveller • us
10
2026-06-21 • via Nuitee
A
Amanda • family_with_children • us
8
Pros:

Older property but very clean, cosmetic conditions don’t constitute cleanliness. Staff was amazing and rooms very clean

2026-06-08 • via Nuitee
T
Tambra • family_with_children • us
7
Pros:

My toilet kept overflowing

2026-05-26 • via Nuitee
D
Darryous • family_with_children • us
6
It could have been better.
Cons:

There were discarded bath tubs in the back parking lot near the exit. It was obvious from the debris around them that they had been there for a while.

The room had fruit flies and staff stated there were no blankets for let out couch bed...neither were there extra pillows.

2026-05-25 • via Nuitee
C
Cj • extended_group • us
10
Pros:

Indoor pool and clean and comfortable

2026-05-25 • via Nuitee
J
Jayson • family_with_children • us
3
Nice and clean but people on third floor made my stay a nightmare
Pros:

Breakfast was amazing

Cons:

The people on third floor was so loud, and inconsiderate. Did not get a good sleep.

2026-05-24 • via Nuitee
W
Westbrook • family_with_children • us
8
2026-05-18 • via Nuitee
T
Tiffany Thomas Gunter • solo_traveller • us
7
2026-05-18 • via Nuitee