Holiday Inn - the niu, Coin Frankfurt Ostend by IHG

Hotels
Holiday Inn Hotels & Resorts
7.8 (4314 reviews)
Mayfarthstraße 29 , Frankfurt/Main , de

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
6.91
Several remarks about poor cleanliness and a bad smell were noted, indicating below average quality.
Service
7.88
Mixed experiences with service, particularly a problematic check-in process and unfriendly staff.
Location
8.92
Location received positive feedback, noted as very convenient and close to public transport.
Room Quality
7.87
Rooms were described as clean and well-sized with good amenities, but some issues with lighting.
Amenities
6.9
Reviews highlighted missing amenities like a minibar and poor Wi-Fi service.
Value for Money
8.36
General sentiment implied fair value given the hotel's location and offerings.
Food and Beverage
7.41
Breakfast was appreciated; however, service in the breakfast area was lacking.
Overall Experience
8.18
Overall sentiments were mixed, with both positive and negative aspects balanced in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:25

Property Description

Modern Hotel with Prime Location
Located in Frankfurt/Main, the niu Coin offers a stylish stay near key attractions like Eiserner Steg and Städel Museum. The property boasts allergy-free rooms, a shared lounge, and a trendy bar for guests to unwind.

Convenient Amenities
Enjoy free WiFi throughout the hotel and benefit from private parking on site. The multilingual staff is ready to assist with insider tips on exploring the city, ensuring a seamless travel experience.

Nearby Attractions
Explore the cultural landmarks with Cathedral of St. Bartholomew, Goethe House, and Römerberg just a short distance away. Don't forget to catch a show at the nearby English Theatre for a memorable evening.

Book your stay at niu Coin now for a delightful blend of comfort, convenience, and exploration.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 4314 reviews
Cleanliness: 6.91
Service: 7.88
Location: 8.92
Room Quality: 7.87
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.18
M
Matis couple de
4
2026-08-08 via Nuitee
D
Dirk solo_traveller de
10
2026-08-08 via Nuitee
J
Jasmin extended_group de
2
Pros:

Dreckig und nur für eine Person eingedeckt

2026-08-07 via Nuitee
M
Marion extended_group de
8
Pros:

Super gelegen und schön eingerichtet

Cons:

In allen 5 Zimmern, die wir gebucht haben, sind die Teppich sehr stark verschmutzt und von Flecken übersäht.

2026-08-07 via Nuitee
L
Louisa solo_traveller de
7
2026-08-07 via Nuitee
A
Andreas solo_traveller de
7
2026-08-07 via Nuitee
P
Patrick solo_traveller de
6
Cons:

Sehr hellhörig...leider Party im Nebenzimmer bis tief in die Nacht.

2026-08-07 via Nuitee
E
Elena couple ru
8
Pros:

плюсы: удобное и безопасное расположение. относительно новый отель, прохладно что огромный плюс в такую жару. отличный кондиционер в номере.возможность паркинга (15€ сутки)

Cons:

минусы: под кроватью кусочки от хлопьев, пятная на ковре и шторах. нет тапочек, стаканов для воды, воды тоже нет, про чай или кофе даже не говорим. долгое заселение и выселение, постоянные очереди, всегда только 1 сотрудник.

2026-08-06 via Nuitee
K
Katerina couple cz
9
2026-08-06 via Nuitee
M
Martin solo_traveller de
10
2026-08-06 via Nuitee
Z
Zahide couple de
10
War cool sehr zentral Bahnstationen direkt da gehabt
Pros:

Zimmer farben

Cons:

Nichts

2026-08-06 via Nuitee
A
Amela family_with_children at
10
Pros:

Hat alles gepasst

Cons:

Bettdecke und Kissen waren nicht meins, alles andere war gut

2026-08-05 via Nuitee
M
Maria solo_traveller de
10
2026-08-05 via Nuitee
S
Stefan couple de
6
2026-08-04 via Nuitee
T
Tom couple de
3
2026-08-04 via Nuitee
R
Reeg solo_traveller de
10
2026-08-03 via Nuitee
I
Illia extended_group de
6
2026-08-03 via Nuitee
A
Agathe couple de
10
2026-08-03 via Nuitee
K
Kevin solo_traveller de
1
2026-08-02 via Nuitee
K
Kevin extended_group de
1
Unfassbar schlecht organisiert - Personal unfähig. Schlechte deutschkenntnisse.
Pros:

Eigentlich ganz ok. War schon oft da.

Cons:

Überbucht - keine Zimmer mehr - Personal Unfähig. Wurden nachts in eine andere Unterkunft gebracht. Katastrophal.

2026-08-02 via Nuitee