Holiday Inn - the niu, Coin Frankfurt Ostend by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (3896 reviews)
Mayfarthstraße 29 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
6.91
Several remarks about poor cleanliness and a bad smell were noted, indicating below average quality.
Service
7.88
Mixed experiences with service, particularly a problematic check-in process and unfriendly staff.
Location
8.92
Location received positive feedback, noted as very convenient and close to public transport.
Room Quality
7.87
Rooms were described as clean and well-sized with good amenities, but some issues with lighting.
Amenities
6.9
Reviews highlighted missing amenities like a minibar and poor Wi-Fi service.
Value for Money
8.36
General sentiment implied fair value given the hotel's location and offerings.
Food and Beverage
7.41
Breakfast was appreciated; however, service in the breakfast area was lacking.
Overall Experience
8.18
Overall sentiments were mixed, with both positive and negative aspects balanced in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:25

Property Description

Modern Hotel with Prime Location
Located in Frankfurt/Main, the niu Coin offers a stylish stay near key attractions like Eiserner Steg and Städel Museum. The property boasts allergy-free rooms, a shared lounge, and a trendy bar for guests to unwind.

Convenient Amenities
Enjoy free WiFi throughout the hotel and benefit from private parking on site. The multilingual staff is ready to assist with insider tips on exploring the city, ensuring a seamless travel experience.

Nearby Attractions
Explore the cultural landmarks with Cathedral of St. Bartholomew, Goethe House, and Römerberg just a short distance away. Don't forget to catch a show at the nearby English Theatre for a memorable evening.

Book your stay at niu Coin now for a delightful blend of comfort, convenience, and exploration.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 3896 reviews
Cleanliness: 6.91
Service: 7.88
Location: 8.92
Room Quality: 7.87
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.18
W
Walter • solo_traveller • de
9
2026-03-14 • via Nuitee
J
Judit • solo_traveller • hu
8
2026-03-13 • via Nuitee
S
Simon • solo_traveller • de
10
2026-03-13 • via Nuitee
J
Jose Manuel • solo_traveller • es
8
2026-03-13 • via Nuitee
R
Ralph • solo_traveller • de
9
Gute Lage und moderne Zimmer aber leider kein Kühlschrank!
Pros:

Sehr schickes und modernes Hotel.

Cons:

Im Zimmer kein Kühlschrank und kein Wasserkocher. Eins von beiden würde das Zimmer aufwerten!

2026-03-12 • via Nuitee
B
Bettina • couple • de
10
2026-03-12 • via Nuitee
M
Maximilian Aurelio • couple • at
4
Schön eingerichtetes Zimmer aber hygienisch nicht gut
Pros:

Die optik der Einrichtung

Cons:

Dusche stinkte so stark man konnte nicht duschen war sehr ekelhaft der geruch leider und am Teppich und Vorhang waren überall gelbe Flecken (erinnerten mich an Urinflecken)

2026-03-12 • via Nuitee
V
Vicent • solo_traveller • es
1
El peor trato al cliente recibido nunca
Pros:

Nada

Cons:

Sigo esperando una respuesta desde el momento que reserve en este hotel. Ha sido la peor experiencia en atención al cliente que he recibido en mi vida. Horrible. No volveré a confiar en esta cadena jamás

2026-03-11 • via Nuitee
V
Vaibha • couple • in
9
2026-03-10 • via Nuitee
C
claudia • solo_traveller • de
9
Wirklich ein super Hotel top nettes Personal. Von checkin über Reinigungsleute
2026-03-10 • via Nuitee
A
Awa • couple • de
8
2026-03-10 • via Nuitee
K
Konstantinos • couple • gr
8
2026-03-09 • via Nuitee
S
Soner • solo_traveller • tr
8
2026-03-09 • via Nuitee
D
Doha • solo_traveller • eg
9
2026-03-08 • via Nuitee
J
jean michel • solo_traveller • fr
10
Agréable bien placé
Pros:

Bonne ambiance dynamique

2026-03-08 • via Nuitee
S
Sandra • couple • de
10
Pros:

Toller Emofang und auch guter Service.

2026-03-08 • via Nuitee
R
Ralf • couple • de
7
2026-03-08 • via Nuitee
D
Doha • solo_traveller • eg
10
2026-03-08 • via Nuitee
L
Ludwig • extended_group • de
8
für den Preis sehr gut
Pros:

Frühstück war gut und ausreichend. Für eine Nacht und eine Person genügend Platz (zwei Personen hätten sich den einzelnen vorhandenen Stuhl teilen müssen).

Cons:

Fußboden im Zimmer war fleckig und wirkte daher etwas unappetittlich. Wenig Ablagemöglichkeit für Kleidung - für eine Nacht aber ausreichend, und sonst alles i.O.

2026-03-07 • via Nuitee
C
Christin • solo_traveller • de
7
Cons:

Hellhörig in den Zimmern

2026-03-05 • via Nuitee