Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Hotels
•
Holiday Inn Express
7.4 (1133 reviews)
20 South Tenth Street , Pittsburgh , US
+1 412-488-1130

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Great location
Cons:
Pool was closed
Inconsistent service
Unexpected charges
Communication issues

Categories

Cleanliness
6.86
Although the rooms were clean, there were comments about inconsistent service and issues with amenities.
Service
7.83
Staff were generally friendly and helpful, though there were notable issues with communication.
Location
8.37
Multiple reviews praised the convenient location close to attractions.
Room Quality
7.32
Rooms were updated and comfortable, but there were concerns about the sofa bed setup.
Amenities
6.35
The pool was consistently mentioned as closed, and the parking fees were unexpectedly high.
Value for Money
7.31
The pricing was viewed as reasonable, but additional undisclosed charges impacted perceived value.
Food and Beverage
7.86
Breakfast options were positively highlighted, contributing to the overall satisfaction.
Overall Experience
7.33
Overall a good experience, despite some disappointments regarding amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Amenities

This Pittsburgh hotel offers a luxurious stay with plush bedding, free Wi-Fi, and in-room conveniences like a microwave and refrigerator.

Delicious Dining Options

Start your day with a complimentary breakfast featuring hot coffee, juice, fresh fruit, and pastries. For lunch and dinner, head to the Patio 10 restaurant on-site for a delicious meal.

Convenient Facilities

Guests can enjoy a swim in the indoor pool, work out in the fitness center, or take care of business needs at the on-site business center. Plus, take advantage of the complimentary shuttle service to nearby attractions.

Book your stay at Pittsburgh Holiday Inn Express now for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 1133 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 7.33
S
sukhwinder • solo_traveller • ae
2
2026-10-13 • via Nuitee
T
Tyler • extended_group • us
7
2026-10-12 • via Nuitee
C
Cassandra • solo_traveller • us
10
Pros:

Everything

2026-10-12 • via Nuitee
P
Pamela • couple • us
7
Location was good. It was a little bit pricey but apparently there was a lot of events in the city. What I didn’t like i
Pros:

Room was ok.

Cons:

I asked for a 2 queen room and they gave me a king size room. They said I cannot move to another room since the hotel was overbooked. They also did an extra charge in my room.

2026-10-11 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-10-11 • via Nuitee
M
Mameya • solo_traveller • it
3
Cons:

Sono ancora, dopo più di un mese, in attesa del riaccredito della caparra.

2026-10-10 • via Nuitee
E
Eileen • couple • us
10
Great. Staff was incredible and friendly
Pros:

Great location

Cons:

The entrance lot was congested with people parking wherever they wanted and blocking others

2026-10-07 • via Nuitee
J
John • couple • us
10
2026-09-19 • via Nuitee
Z
Zachary • family_with_children • us
10
Wonderful, we will recommend and be back.
Pros:

Staff were amazing so friendly and helpful

Cons:

I can think of nothing that needs improvement

2026-09-17 • via Nuitee
M
Martin • extended_group • cz
10
2026-09-16 • via Nuitee
T
Tom • extended_group • us
9
2026-09-15 • via Nuitee
S
Shalane • family_with_children • us
1
2026-09-14 • via Nuitee
L
Lindsey • couple • us
8
Great stay!
Pros:

The room was nice and spacious! Beds were comfortable.

Cons:

The floors in the eating area were very sticky, and the gate wasn’t working properly.

2026-09-14 • via Nuitee
M
Maria • couple • us
8
2026-09-13 • via Nuitee
Y
Yasmil • couple • us
10
Pros:

Beds were comfortable, breakfast was exceptional.

Cons:

Nothing

2026-09-11 • via Nuitee
C
Chelsea • couple • us
8
Pros:

Our room was spacious. There was a variety of things for breakfast and had a nice pool.

Cons:

We couldn't use the wifi for anything besides our phones.

2026-09-11 • via Nuitee
S
stephen • couple • gb
10
Brilliant hotel with great facilities and good breakfast
Pros:

Huge rooms, great bed, excellent breakfast

Cons:

Nothing

2026-09-10 • via Nuitee
H
Hatem • solo_traveller • gb
9
Very good 👍
Pros:

Excellent caring staff very clean room

Cons:

Close to city centre good facilities

2026-09-10 • via Nuitee
P
Paris • couple • us
10
2026-09-10 • via Nuitee
A
Angelene • solo_traveller • us
9
2026-09-04 • via Nuitee