B&B HOTEL ROUEN Centre

Hotels
B&B Hotels
7.2 (109 reviews)
20, Place De L'eglise Saint Sever, Rouen, Seine-Maritime, 76100 , Rouen , FR

Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Hiking/biking trails nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Affordability
Good access to attractions
Cons:
Cleanliness issues
Noise disturbances
Basic room conditions
Limited amenities

Categories

Cleanliness
5.41
Negative sentiment regarding cleanliness and room conditions, with mentions of a dilapidated room.
Service
8.38
Staff were described as helpful and friendly, though some negative experiences were reported.
Location
8.92
Hotel has a central location with good access to attractions, although some concerns about safety were mentioned.
Room Quality
5.37
Rooms were reported as basic and some issues were raised regarding maintenance.
Amenities
6.4
Limited amenities mentioned with the breakfast being minimal.
Value for Money
7.36
Standard quality for this hotel tier with a mix of positive and negative feedback.
Food and Beverage
7.41
Average options available, with specific mention of an Afghan restaurant nearby.
Overall Experience
8.38
Mixed feedback but overall a satisfactory experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:53

Property Description

Terrace with Views and Complimentary Wi-Fi: Enjoy the stunning views from our terrace and stay connected with complimentary wireless internet access.

French Cuisine at The Cruise Café: Indulge in delicious French cuisine at The Cruise Café featuring a bar/lounge for a delightful dining experience.

Convenient Amenities: Benefit from amenities such as a 24-hour front desk, luggage storage, and a safe deposit box, ensuring a hassle-free stay.

Book your stay at B&B HOTEL ROUEN Centre St Sever for a memorable experience in Rouen.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.2
Based on 109 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 5.37
Amenities: 6.4
Value for Money: 7.36
Food and Beverage: 7.41
Overall Experience: 8.38
H
Holger family
10
Pros:

Super Altstadt

2025-10-12 via Nuitee
K
Kai
10
Pros:

Sehr nettes Personal, mir hat das Design gefallen.

2025-10-07 via Nuitee
J
jeanne
10
Pros:

Le personnel est accueillant l'hôtel est propre et en plein centre commercial

2025-10-06 via Nuitee
M
Micheline
10
Pros:

un week end à Rouen tout s'est bien passé très accueillant

2025-09-22 via Nuitee
T
Thomas
8
Rouen ist empfehlenswert
Pros:

Das Hotel liegt sehr central. Vom Parking mit Lift direkt ins Hotel. Die Altstadt (auf der anderen Seite der Seine) bietet viele Sehenswürdigkeiten. Rouen kann ich als Städtereise sehr empfehlen, ich war überrascht wieviel Rouon zu bieten hat…

2025-09-22 via Nuitee
S
Shani
8
Good location
Pros:

Front desk very helpful explaining parking set up (you pull into the taxi rank, check in then get the parking instruction that you drive round to park on the -1 level) basic room but near a busy part of town which is easily accessible to the old part with Joan of arc church and Amorino ice cream.

2025-09-17 via Nuitee
F
Foutoumou
2
Pros:

Hôtel très décevant!!! A fuir!!! Personnel pas accueillant et ni professionnel. Chambre délabrée, mitigeur cassé, pas de cache prise, des trous dans les rideaux, 2 petits coussins, obligée d’aller acheter un coussin, pas de brosse de toilette… la liste est telllement longue. Nuit du samedi au dimanche réveillée par un bruit de moteur à 4 heures du matin. Le réceptionniste de nuit nous dit que c’est du au rechargement du ballon d’eau chaude et celui du matin nous donne une autre version que c’est dû aux travaux du centre commercial. Je ne recommanderai à personne cet hôtel

2025-09-14 via Nuitee
H
Helga partner
4
Pros:

Zentrale, ruhige Lage und gute Parkmöglichkeit
Zimmer und WC sehr klein, keine Ablagemöglickeit. Hotel insgesamt sehr in die Jahre gekommen. Frühstück für den Preis sehr minimalistisch

2025-09-13 via Nuitee
J
Jean
10
Une journée à rouen
Pros:

Bon accueil, rien à dire

2025-09-01 via Nuitee
A
Anne partner
4
Pros:

The property and parking are hard to find. The rooms are ok, the area is awful with people shouting and talking loudly in the street below and you couldn’t have your window open. The people the floor below were smoking out of their window which then drifted up through our window!

On the plus side there is a lovely Afghan Restaurant just down the street.

2025-08-31 via Nuitee
M
Matteo
4
Tassa di soggiorno addebitata due volte.
Pros:

Tutto nella norma per il tipo di hotel, mi hanno addebitato la tassa di soggiorno nonostante l abbia pagata alla reception. Chiedendo spiegazioni non ho mai ricevuto risposta. Ho dovuto risolvere con Hotel.com che si sono dimostrati molto efficienti per risolvere

2025-08-27 via Nuitee
E
emilie partner
10
Pros:

Bon hotel propre literie confortable je recommande

2025-08-17 via Nuitee
L
Laura
4
Pros:

...

2025-08-12 via Nuitee
B
Brigitte partner
8
Pros:

L'environnement n'est pas rassurant

2025-08-11 via Nuitee
J
John family
8
Pros:

This is a budget hotel within 20/25 mins walk of historic centre (also public transport). The room is fairly basic, but it is budget and facilities and breakfast fine. Secure parking underground for 6 Euro. Bit hard to find at first but in this, and throughout our stay, the staff were exceptionally helpful and friendly.

2025-08-06 via Nuitee
M
Monique friends
8
Pros:

Fijn hotel waar je efficiënt en vriendelijk werd geholpen. Prijs_kwaliteit verhouding goed.

2025-07-31 via Nuitee
D
Douglas
10
Pros:

Had a great stay

2025-07-23 via Nuitee
H
Henry
4
Pros:

P

2025-07-21 via Nuitee
B
Beatrice
10
A encouragé
Pros:

Hôtel récemment par un nouveau gérant,il mérite que on le soutien,super acceuil,oui il a besoin encore de quelques rafraîchissement en peinture mais l'état et corect , continuer lâchez rien,un bisous des belges a la conciergerie Xd

2025-07-17 via Nuitee
E
Eleonore Blandine
8
Pros:

C'est bien passé.

2025-06-29 via Nuitee