Palace Art Hotel Pezinok

Hotels
9.6 (1171 reviews)
Mladoboleslavská 5 , Pezinok , sk
+421 33/798 90 00

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent service
Cons:
Slight lighting issues at night
Restaurant closing time

Categories

Cleanliness
9.5
Guests mentioned cleanliness positively in multiple reviews.
Service
10
Fantastic service mentioned in several reviews, highlighting friendly and helpful staff.
Location
9.47
Overall positive sentiment regarding the location, being in a lovely park area.
Room Quality
9.71
Many guests praised the beautiful and spacious rooms.
Amenities
9.46
Wellness and additional services received praise, with some minor suggestions for improvement.
Value for Money
9.69
Guests felt the luxury and services provided good value for the price.
Food and Beverage
8.95
Breakfast and dining options were mostly well-regarded, though some noted limited timing.
Overall Experience
10
Overall stays were described as exceptional with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:25

Property Description

Luxurious Accommodation

Palace Art Hotel Pezinok, nestled in Pezinok, offers a luxurious stay just 20 km from Ondrej Nepela Arena. The air-conditioned rooms are elegantly furnished with modern amenities, ensuring a comfortable experience for guests. From a flat-screen TV to a private bathroom with a shower, every detail is meticulously designed to enhance your stay.

Relaxation and Wellness

Indulge in the 4-star accommodation's spa facilities including a sauna, hot tub, and spa center. After a day of exploring, unwind and rejuvenate your senses in the serene ambiance of the wellness area.

Convenient Location

Conveniently located near Bratislava Main Station, Palace Art Hotel Pezinok offers easy access to nearby attractions like St. Michael's Gate and Bratislava Castle. With airport transfers and room service available, your stay will be seamless and stress-free.

Book your luxurious getaway at Palace Art Hotel Pezinok for a memorable stay in Pezinok!

Important information:

Please note that entrance to the wellness area is not allowed for children under the age of 12. Children aged 12 - 18 are only allowed in the wellness area when accompanied by a parent.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.6
Based on 1171 reviews
Cleanliness: 9.5
Service: 10
Location: 9.47
Room Quality: 9.71
Amenities: 9.46
Value for Money: 9.69
Food and Beverage: 8.95
Overall Experience: 10
A
Alex • solo_traveller • sk
10
2026-08-29 • via Nuitee
P
Peter • couple • sk
9
2026-08-29 • via Nuitee
A
Alex • solo_traveller • sk
10
2026-08-29 • via Nuitee
A
Agnese • solo_traveller • it
10
2026-08-29 • via Nuitee
R
Radovan • couple • sk
8
2026-08-28 • via Nuitee
M
Marek • family_with_children • sk
10
2026-08-28 • via Nuitee
A
Andrea • couple • sk
10
2026-08-27 • via Nuitee
A
Alex • couple • il
10
2026-08-27 • via Nuitee
M
Milena • couple • rs
10
Beautiful hotel, wonderful and spotless rooms, excellent food and remarkable spa.
Pros:

Beautiful hotel, wonderful and spotless rooms, excellent food and remarkable spa.

Cons:

Everything was perfect

2026-08-26 • via Nuitee
G
Gergő • couple • hu
10
A perfect place to relax and fill.
Pros:

This is a perfect place to relax and fill. Clean, luxury but also pure and very sophisticated in a way. Perfect food, very nice wellness and very-very nice personel. I hope I'll be back one day.

Cons:

-

2026-08-26 • via Nuitee
S
Sonja • extended_group • at
8
2026-08-26 • via Nuitee
K
Katarina • solo_traveller • sk
10
2026-08-25 • via Nuitee
S
saman1 • couple • sk
10
Krásny pobyt s výbornými raňajkami
Pros:

Priestranná a veľmi príjemná izba, kvalitné matrace a posteľná bielizeň, skvelá kozmetika a naozaj výnimočné raňajky – bohaté, pestré a veľmi chutné. Príjemnú atmosféru dotvárali aj pávy vedľa v parku pri areáli.

Cons:

Počas koncertu bol trochu chaotický prístup do hotela, keďže sa išlo cez VIP zónu a nebolo úplne jasne označené, kadiaľ sa ide na recepciu. A pri zámku s vlastným vinárstvom nás trochu prekvapilo, že v minibare na izbe nebolo žiadne ich víno. :)

2026-08-25 • via Nuitee
O
Ondrej • couple • sk
7
Krásny hotel s nedotiahnutými službami
Pros:

Hotel na prvý pohľad očarí – kombinácia moderného dizajnu a historického štýlu Hotel na zámku je zvládnutá naozaj vkusne a priestory pôsobia vizuálne veľmi príjemne.

Cons:

Estetický zážitok výrazne kazí úroveň služieb a údržby, ktoré absolútne neodpovedajú štvorhviezdičkovému štandardu. Prvý nepríjemný dojem zanecháva už recepcia. Správanie personálu bolo neadekvátne, chýbal profesionálny prístup, ochota sice bola ale s neadekvátnim komentárom, ako by sme ich každou požiadavkou obťažovali. Pri štvorhviezdičkovom hoteli človek prirodzene očakáva úplne inú úroveň komunikácie.

Stravovanie a reštaurácie: Hlavná reštaurácia je otvorená len počas raňajok, čo je obrovské obmedzenie. V hoteli sa síce nachádza aj druhá reštaurácia, no tá sa nachádza v inej časti zámku a prístup do nej vedie výhradne cez vonkajší areál. Prechádzať v nepriaznivom počasí či v zime vonku na obed či večeru je pri 4* hoteli mimoriadne nepraktické.

Kameňom úrazu je však wellness centrum:

* Vírivka: Tlačidlá ovládania fungujú len sporadicky. Keď sme sa na to opýtali prítomného pracovníka, dostali sme len neprofesionálnu odpoveď, že „to tak niekedy blbne“.

* Infračervená sauna: Zariadenie je prakticky nefunkčné. Tradičné infračervené žiariče, ktoré majú svietiť do oranžova a prehrievať telo, vôbec nesvietili. Po posadení sa len veľmi jemne zohrievala plocha za chrbtom. Opäť nám bolo panom zo správy wellnessu vysvetlené, že „to tak je odkedy im to namontovali“ – ako keby sam nikdy nebol v IR saune.

* Teplota a vzduch: V štandardnej infrasaune má byť teplota medzi 45 °C až 60 °C. Tu bolo v saune chladnejšie než v zadnej odpočinkovej časti wellnessu. Tá bola pre zmenu úplne nevetraná a bolo v nej také neznesiteľné horúco, že sa tam nedalo ani ležať a oddychovať.

2026-08-25 • via Nuitee
J
Juraj • extended_group • sk
10
2026-08-24 • via Nuitee
V
Veronika • couple • sk
10
2026-08-24 • via Nuitee
Z
Zuzana • couple • de
10
2026-08-23 • via Nuitee
R
Rastislav • couple • sk
10
Veľmi príjemný hotel
Pros:

Raňajky super neviem čo by tam ešte mohlo byť viac milá obsluha

2026-08-23 • via Nuitee
V
Vladimír • couple • sk
10
2026-08-22 • via Nuitee
M
Martin • couple • sk
9
2026-08-22 • via Nuitee