Grand Hotel Panama Firenze

Hotels
6.2 (1195 reviews)
Via XX Settembre 80 , Florence , it
+39 055 462 0236

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old and poorly maintained rooms

Categories

Cleanliness
5.01
Multiple reviews pointed out significant cleanliness issues, such as dirty walls and unsatisfactory bathroom hygiene.
Service
7.48
Some reviews mentioned friendly staff, although there were issues with lack of communication and professionalism.
Location
8.52
Positive comments about the hotel's excellent location near attractions.
Room Quality
4.97
Rooms described as old and in need of renovation, with several maintenance issues noted.
Amenities
5.5
Limited amenities noted, with several items not functioning, affecting the overall experience.
Value for Money
5.96
Moderate remarks regarding value; some found it lacking given the conditions described.
Food and Beverage
6.01
No food service mentioned; breakfast was indicated as not being provided despite claims.
Overall Experience
6.18
Overall mixed feelings based on the combination of positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:32

Property Description

Renovated Early-20th-Century Residence
Hotel Panama boasts spacious rooms with free Wi-Fi, conveniently located near the Fortezza da Basso Exhibition Centre. The majority of our rooms are situated in the rear of the hotel, offering a tranquil stay in a renovated early-20th-century residence. For a unique experience, select rooms are located in our private courtyard, providing a charming and intimate atmosphere.

Comfortable Lounge for Breakfast
Start your day right with a delicious breakfast served in our cozy lounge on the first floor. Relax on comfortable sofas as you enjoy a variety of morning treats. If you prefer breakfast in bed, simply request room service for a more private dining experience.

Convenient Location
Located just a short walk from Firenze Santa Maria Novella Railway Station, Hotel Panama offers easy access to transportation and nearby attractions. Immerse yourself in the beauty of Florence while enjoying the comfort and convenience of our hotel.

Experience the charm and convenience of Hotel Panama - book your stay with us today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Location

Guest Reviews

6.2
Based on 1195 reviews
Cleanliness: 5.01
Service: 7.48
Location: 8.52
Room Quality: 4.97
Amenities: 5.5
Value for Money: 5.96
Food and Beverage: 6.01
Overall Experience: 6.18
E
Eileen • solo_traveller • ie
9
2026-09-12 • via Nuitee
K
Krzysztof • couple • pl
3
Nie polecam tego hotelu.
Pros:

Hotel położony w cichej okolicy.

Cons:

Zdjęcia nie odzwierciedlały stanu faktycznego. Nie można otworzyć rolet ze względu na zamontowane na stało moskitiery, przez co w pokoju jest ciemno. Pokój i łazienka mała. Śniadanie bardzo skromne.

2026-09-11 • via Nuitee
C
Corentin • couple • fr
6
Hôtel prix abordable, chambre simple, très petit petit déjeuner
Pros:

Nous avons aimé sa position géographique à Florence, en 10 à 15min nous étions au centre ville.

Un prix de la nuitée accessible et le moins cher du secteur.

Cons:

Nous étions début août, l’hôtel est situé proche d’un cours d’eau. Le lieu était envahi de moustiques les chambres posséder une moustiquaire heureusement.
Le point négatif et le petit déjeuner, un accueil chaleureux du barman qui gère celui-ci, mais un petit déjeuner très très léger, des croissants surgelés, du pain de mie, et du cake, l’étrange de jambon et de l’emmental et voilà on a fait le tour.

Toutes les boissons doivent être demandées au barman. Le lieu est rempli de moustiques.

Rampe d’accès au parking très étroite

2026-09-11 • via Nuitee
P
Patryk • couple • pl
6
Pros:

Location

Cons:

Room door in the entrance of the hotel, every sound from reception and other clients sitting in the lobby were very loudly heard inside our room

2026-09-10 • via Nuitee
K
Kevin • solo_traveller • gb
6
Pros:

Friendly staff, good location to visit main attractions

Cons:

Air conditioning insufficient room far too hot, limited breakfast choices

2026-09-10 • via Nuitee
C
Capurso • couple • it
7
2026-09-10 • via Nuitee
M
Morgan • solo_traveller • fr
7
2026-09-08 • via Nuitee
C
Carmine • family_with_children • it
5
Aria condizionata spenta/rotta😞
Pros:

Posizione ottima. Colazione dolce e salata (non vastissima)

Cons:

Abbiamo soggiornato con la mia famiglia in una camera ed un'altra coppia di amici in un'altra. Entrambe con il climatizzatore SPENTO o rotto, non segnalato in fase di check-in. Non siamo riusciti a dormire tutta la notte dal caldo. Abbiamo fatto presente alla reception annuendo al nostro reclamo e niente più. Se non fosse stato per questa grave mancanza sarebbe stato un Ottimo soggiorno. Firenze anche a settembre è caldissima.. ancor di più se dopo una lunga giornata in giro sotto il sole, torni in camera per un po' di relax ma ti ritrovi a dover sudare anche di notte senza un minimo di aria fresca.

2026-09-07 • via Nuitee
O
Oleksandr • solo_traveller • pl
9
2026-09-07 • via Nuitee
T
Tallara • couple • au
2
Uncomfortable.
Pros:

Location and very friendly and helpful staff. Cappuccinos at breakfast were very good.

Cons:

The “air conditioning” is terrible. We were so hot in our room so our sleep was severely impacted and this made enjoying our visit to Florence very difficult. We slept with wet refrigerated towels and this did little to ease the heat. There is no where in the hotel to escape the heat. Our room had a balcony and the fresh air helped slightly, but we were bitten by mosquitoes during the night and this made things even worse.

I cannot recommend this hotel to anyone who struggles with heat. I would advise that the hotel remove air-conditioning from the listing as this is very misleading.

2026-09-07 • via Nuitee
K
Klaus • couple • de
6
Die Bezeichnung Grand Hotel ist schon übertrieben. tw. spezielle Gäste, aber wer so etwas mag.
Pros:

sehr nettes Personal, Rezeptionist gab zwei sehr gute Restauranttipps. Der Mitarbeiter an der Frühstückstheke machte einen aussergewöhnlichen Capucino, sehr sympathisch

Cons:

Der Außenbereich des im Keller gelegenen Frühstücksraumes war schon sehr gewöhnungsbedürftig.Auf dem Parkplatz.

2026-09-06 • via Nuitee
K
Klejsin • solo_traveller • fr
8
Pros:

L'emplacement est idéal, proche du centre ville, calme et sans aucun dérangement. Super

2026-09-06 • via Nuitee
M
Mert • solo_traveller • tr
1
Pros:

The breakfast is bad, the rooms are bad, and they charge extra for parking without any prior notice. There's free parking everywhere else, though. I don't recommend it... it's a regrettable experience.

Cons:

The breakfast is bad, the rooms are bad, and they charge extra for parking without any prior notice. There's free parking everywhere else, though. I don't recommend it... it's a regrettable experience.

2026-09-06 • via Nuitee
M
Martin • extended_group • sk
10
2026-09-06 • via Nuitee
L
Lucia Rita • family_with_children • it
8
2026-09-05 • via Nuitee
A
Andrea Stella • solo_traveller • it
6
2026-09-05 • via Nuitee
G
Giovanni • solo_traveller • it
8
2026-09-04 • via Nuitee
M
Marta • extended_group • pl
8
Pros:

Hotel położony blisko zabytkowego centrum. Pokoje przestronne.

Cons:

Śniadania nie są mocną stroną tego hotelu. Niemniej czytaliśmy o tym wcześniej i byliśmy przygotowani. Chociaż poranna kawa była przepyszna.

2026-09-01 • via Nuitee
L
Lara • couple • hr
6
2026-08-31 • via Nuitee
G
Gaia • family_with_children • it
6
Pros:

La posizione

Cons:

La colazione troppo scarna e le tende in camera del tutto inutili.

2026-08-29 • via Nuitee