Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old and poorly maintained rooms

Categories

Cleanliness
5.01
Multiple reviews pointed out significant cleanliness issues, such as dirty walls and unsatisfactory bathroom hygiene.
Service
7.48
Some reviews mentioned friendly staff, although there were issues with lack of communication and professionalism.
Location
8.52
Positive comments about the hotel's excellent location near attractions.
Room Quality
4.97
Rooms described as old and in need of renovation, with several maintenance issues noted.
Amenities
5.5
Limited amenities noted, with several items not functioning, affecting the overall experience.
Value for Money
5.96
Moderate remarks regarding value; some found it lacking given the conditions described.
Food and Beverage
6.01
No food service mentioned; breakfast was indicated as not being provided despite claims.
Overall Experience
6.18
Overall mixed feelings based on the combination of positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:32

Property Description

Renovated Early-20th-Century Residence
Hotel Panama boasts spacious rooms with free Wi-Fi, conveniently located near the Fortezza da Basso Exhibition Centre. The majority of our rooms are situated in the rear of the hotel, offering a tranquil stay in a renovated early-20th-century residence. For a unique experience, select rooms are located in our private courtyard, providing a charming and intimate atmosphere.

Comfortable Lounge for Breakfast
Start your day right with a delicious breakfast served in our cozy lounge on the first floor. Relax on comfortable sofas as you enjoy a variety of morning treats. If you prefer breakfast in bed, simply request room service for a more private dining experience.

Convenient Location
Located just a short walk from Firenze Santa Maria Novella Railway Station, Hotel Panama offers easy access to transportation and nearby attractions. Immerse yourself in the beauty of Florence while enjoying the comfort and convenience of our hotel.

Experience the charm and convenience of Hotel Panama - book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 909 reviews
Cleanliness: 5.01
Service: 7.48
Location: 8.52
Room Quality: 4.97
Amenities: 5.5
Value for Money: 5.96
Food and Beverage: 6.01
Overall Experience: 6.18
M
Mustafa • couple • it
10
2026-04-11 • via Nuitee
N
Nico • couple • de
6
Sehr lautes Hotel mit recht guter Lage
Pros:

Lage war recht gut. Zimmer war sauber

Cons:

Ein wenig in die Jahre gekommen. Sehr sehr hellhörig. Waren im Erdgeschoss und aufgrund der 24h Rezeption konnten die Leute auch Nachts einchecken, was man lautstark mitverfolgen konnte. Auch die vorbeifahrenden Autos waren deutlich zu hören. Gut geschlafen hat keiner von uns, da wir öfters in der Nacht aufgewacht sind.

2026-04-11 • via Nuitee
L
Lorenzo Alberico • couple • it
8
Soggiorno piacevolissimo
Pros:

Hotel tutto nuovo, all'ingresso ce lo hanno specificato, ma si nota. La nostra camera era organizzata benissimo e ci hanno accolti facendoci trovare un piacevole benvenuto. Camera come nelle foto più recenti. La posizione è appena fuori la ZTL quindi non ci sono problemi con l'auto e, se piace passeggiare per la città, la posizione è perfetta.

Cons:

La sala colazione non è ancora stata allestita. Non è stato un problema, ma per qualcuno può esserlo.

2026-04-10 • via Nuitee
R
Rosanna • family_with_children • de
6
2026-04-09 • via Nuitee
M
Maurizio • solo_traveller • it
8
2026-04-08 • via Nuitee
F
FRANCESCA • couple • it
9
Pros:

.

Cons:

.

2026-04-08 • via Nuitee
O
Olga • couple • it
5
Vicino al centro. Ma prezzo troppo alto per la camera data.
Pros:

Vicina al centro, staff accogliente

Cons:

Camera attaccata alla reception. Poca privacy. Ingresso strettissimo. Non c’era una finestra nel bagno e persisteva un cattivo odore.

2026-04-08 • via Nuitee
T
Tiziano • family_with_children • it
8
Pros:

Rapporto qualità prezzo e stanza ampia

Cons:

Insonorizzazione delle stanze migliorabile

2026-04-08 • via Nuitee
A
Annalisa • couple • it
10
Pros:

È in una posizione strategica per raggiungere stazione dei treni e centro, il personale è super gentile e disponibile e l’hotel è pulito e tenuto bene.

2026-04-07 • via Nuitee
• family_with_children • il
6
2026-04-06 • via Nuitee
A
Ariadna • couple • es
6
2026-04-06 • via Nuitee
J
Joan • couple • es
7
Recomanable però amb una habitació que no doni
Pros:

No estava molt allunyat del centre i estava acabat de reformar.

Cons:

L’habitació 201 toca al carrer i és molt sorollosa, també se sentia el soroll de la recepció.

2026-04-06 • via Nuitee
S
Simionato • couple • it
8
2026-04-05 • via Nuitee
A
Andrea • couple • it
7
2026-04-03 • via Nuitee
C
Chiara • couple • it
8
2026-04-02 • via Nuitee
R
Renzi • couple • it
4
Ho prenotato una junior suite con vasca idromassaggio. Oltre a non esserci la vasca idromassaggio ma una normalissima va
Pros:

Bella posizione

Cons:

Stanza molto rumorosa quando c’è scritto il contrario, la stanza non aveva la vasca idromassaggio come indicato, non c’era acqua calda

2026-04-02 • via Nuitee
L
Luciano • solo_traveller • it
10
2026-04-02 • via Nuitee
A
Akzhan • couple • kz
9
Pros:

Everything is good except

Cons:

Early checkout

2026-04-01 • via Nuitee
E
Elisa • solo_traveller • it
7
Colazione a buffet assente
Cons:

Dalle foto su internet della colazione a buffet ero convinta si potesse aggiungere in un secondo momento ma mi è stato risposto che con la nuova gestione non c'è più la possibilità della colazione.
Sarebbe utile che i clienti lo sapessero, per il resto mi sono trovata bene!

2026-04-01 • via Nuitee
F
Francesca • couple • it
8
Pros:

Staff accogliente. Presenza dello portinaio a qualsiasi ora.

2026-03-30 • via Nuitee