Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old and poorly maintained rooms

Categories

Cleanliness
5.01
Multiple reviews pointed out significant cleanliness issues, such as dirty walls and unsatisfactory bathroom hygiene.
Service
7.48
Some reviews mentioned friendly staff, although there were issues with lack of communication and professionalism.
Location
8.52
Positive comments about the hotel's excellent location near attractions.
Room Quality
4.97
Rooms described as old and in need of renovation, with several maintenance issues noted.
Amenities
5.5
Limited amenities noted, with several items not functioning, affecting the overall experience.
Value for Money
5.96
Moderate remarks regarding value; some found it lacking given the conditions described.
Food and Beverage
6.01
No food service mentioned; breakfast was indicated as not being provided despite claims.
Overall Experience
6.18
Overall mixed feelings based on the combination of positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:32

Property Description

Renovated Early-20th-Century Residence
Hotel Panama boasts spacious rooms with free Wi-Fi, conveniently located near the Fortezza da Basso Exhibition Centre. The majority of our rooms are situated in the rear of the hotel, offering a tranquil stay in a renovated early-20th-century residence. For a unique experience, select rooms are located in our private courtyard, providing a charming and intimate atmosphere.

Comfortable Lounge for Breakfast
Start your day right with a delicious breakfast served in our cozy lounge on the first floor. Relax on comfortable sofas as you enjoy a variety of morning treats. If you prefer breakfast in bed, simply request room service for a more private dining experience.

Convenient Location
Located just a short walk from Firenze Santa Maria Novella Railway Station, Hotel Panama offers easy access to transportation and nearby attractions. Immerse yourself in the beauty of Florence while enjoying the comfort and convenience of our hotel.

Experience the charm and convenience of Hotel Panama - book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 909 reviews
Cleanliness: 5.01
Service: 7.48
Location: 8.52
Room Quality: 4.97
Amenities: 5.5
Value for Money: 5.96
Food and Beverage: 6.01
Overall Experience: 6.18
M
Margarida • couple • pt
2
2025-11-22 • via Nuitee
E
Elisa • couple • it
9
2025-11-18 • via Nuitee
M
MNRR • extended_group • us
6
Cons:

Mosquitos inaide the room from the balcony

2025-11-18 • via Nuitee
V
Valery • solo_traveller • by
8
2025-11-17 • via Nuitee
G
Geli • couple • be
8
2025-11-14 • via Nuitee
O
Olga • couple • es
7
Todo bien, personal super amable
Pros:

El hombre de la recepción super amable, nos señaló en el mapa los lugares de interés, también hubo un problema con el agua caliente pero lo arreglaron enseguida, vimos a personal en recepción cada rato que saliamos y entrabamos al hotel. La ubicación excelente, habia toallas y productos de higiene como gel de ducha. También nos dieron una habitación mas grande sin pedirla asi que muchas gracias por eso.

Cons:

Un poco antiguo todo, le falta mantenimiento pero aun asi estuvimos agusto, la limpieza un poco a mejorar también.

2025-11-14 • via Nuitee
A
Alexandra • solo_traveller • ro
8
Accogliente, posizionata bene, pulita
Pros:

Molto vicina alla stazione e al centro

Cons:

Avrebbe bisogno di qualche manutenzione al interno della stanza

2025-11-13 • via Nuitee
K
Kristian • couple • ch
4
Meh
Pros:

Personale accogliente. Hotel non tanto distante da punti di interesse

Cons:

Zanzare schiacciate sui muri a novembre (le zanzare non girano da un po’). Isolamento termico e sonoro lascia desiderare. Bagno pieno di calcare. Prese staccate dai muri. Un po’ di capelli qui e li. Armadio e alcuni arredamenti rotti. Pulizia che lascia desiderare.

2025-11-12 • via Nuitee
M
Mark • solo_traveller • gb
5
2025-11-11 • via Nuitee
M
Mark • solo_traveller • gb
3
2025-11-11 • via Nuitee
N
Nap • extended_group • nl
3
Pros:

The only good thing about this place was the location and the price.

Cons:

Everything else. The toilet was running upon arrival, we had to pay extra for parking, everything was old, dusty and moldy in the room. It is in desperate need of renovation because the place itself has so much potential.

2025-11-08 • via Nuitee
F
Francesca • couple • it
6
2025-11-08 • via Nuitee
F
Fadli • solo_traveller • it
1
Pros:

Nulla di nulla è penoso come albergo

Cons:

Fa pena come albergo, personale scortese e poco professionale entra nelle camere senza bussare maleducato...

2025-11-07 • via Nuitee
W
Walterus • couple • nl
1
Hotel dat onbereikbaar is
Pros:

-

Cons:

Voordat we überhaupt zouden verblijven was het al gezeik, was geen contact te krijgen met de accommodatie. Vervolgens sturen ze een WhatsApp dat ze me niet kunnen ontvangen, dus boek je een andere hotel en vraag je gratis annuleren. Vervolgens geen reactie en hoor je via Booking dat het hotel gezegd heeft dat ik niet ben komen opdagen.

2025-11-05 • via Nuitee
Y
Yulgoo • couple • ie
7
Pros:

Host kindly guide places and keep our luggage.aftee checked out.

Cons:

No heating and bathroom were not very clean.

2025-11-03 • via Nuitee
M
Maguire • couple • ca
7
Basic but does the trick
Pros:

- functional room
- good location

Cons:

- basic room but did the trick

2025-11-01 • via Nuitee
V
Valentina • couple • co
1
Pros:

Ubicación

Cons:

Todo estaba sucio, las paredes, el sofá y las cortinas. El baño terrible mitad cabina, mitad cortina con moho. Nada funciona, ni el calentador, ni la tv, ni la nevera. El wifi terrible, no funciona la mayoría del tiempo. La claraboya da vergüenza. Nunca hubo una solución real.

2025-11-01 • via Nuitee
C
Correia • couple • pt
4
Decepcionante
Pros:

A simpatia do António e a localização. A cama era muito confortável. O nosso comboio era só às 9 da noite e eles guardam a bagagem durante o dia sem cobrar nada.

Cons:

O duche estava entupido. Não apanhávamos internet. A televisão não funcionava. O ar condicionado não funcionava e já não devia ser limpo há muito tempo. O quarto tinha aspeto degradado. Muito barulhento. Não trocavam as toalhas.

2025-11-01 • via Nuitee
S
SHUYA • extended_group • jp
1
紹介内容と違いすぎ、接客する気が微塵も無い、絶対もう行かない
Cons:

滞在中にホテルスタッフとは1回も遭遇しなかった、他の客もそう言っていた
チェックインは無人のカウンターに置かれたバスケットに入った鍵を受けとるだけ
チェックアウトは無人のカウンターに置かれたバスケットに鍵を返すだけ
Wifiはアクセスポイント接続まででインターネットへの接続は無しなので、モバイル通信するしかなかった
料金では朝食込とあったが朝食は無かった
説明ではバリアフリーというわりには入り口に階段あり

2025-10-28 • via Nuitee
• couple • es
4
2025-10-28 • via Nuitee