Grand Hotel Panama Firenze

Hotels
6.2 (1162 reviews)
Via XX Settembre 80 , Florence , it
+39 055 462 0236

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old and poorly maintained rooms

Categories

Cleanliness
5.01
Multiple reviews pointed out significant cleanliness issues, such as dirty walls and unsatisfactory bathroom hygiene.
Service
7.48
Some reviews mentioned friendly staff, although there were issues with lack of communication and professionalism.
Location
8.52
Positive comments about the hotel's excellent location near attractions.
Room Quality
4.97
Rooms described as old and in need of renovation, with several maintenance issues noted.
Amenities
5.5
Limited amenities noted, with several items not functioning, affecting the overall experience.
Value for Money
5.96
Moderate remarks regarding value; some found it lacking given the conditions described.
Food and Beverage
6.01
No food service mentioned; breakfast was indicated as not being provided despite claims.
Overall Experience
6.18
Overall mixed feelings based on the combination of positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:32

Property Description

Renovated Early-20th-Century Residence
Hotel Panama boasts spacious rooms with free Wi-Fi, conveniently located near the Fortezza da Basso Exhibition Centre. The majority of our rooms are situated in the rear of the hotel, offering a tranquil stay in a renovated early-20th-century residence. For a unique experience, select rooms are located in our private courtyard, providing a charming and intimate atmosphere.

Comfortable Lounge for Breakfast
Start your day right with a delicious breakfast served in our cozy lounge on the first floor. Relax on comfortable sofas as you enjoy a variety of morning treats. If you prefer breakfast in bed, simply request room service for a more private dining experience.

Convenient Location
Located just a short walk from Firenze Santa Maria Novella Railway Station, Hotel Panama offers easy access to transportation and nearby attractions. Immerse yourself in the beauty of Florence while enjoying the comfort and convenience of our hotel.

Experience the charm and convenience of Hotel Panama - book your stay with us today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Location

Guest Reviews

6.2
Based on 1162 reviews
Cleanliness: 5.01
Service: 7.48
Location: 8.52
Room Quality: 4.97
Amenities: 5.5
Value for Money: 5.96
Food and Beverage: 6.01
Overall Experience: 6.18
P
Philip • family_with_children • gb
7
Cheap and cheerful, was very hot, staff lovely and helpful.
Pros:

Staff friendly, location, comfy beds, good coffee

Cons:

AC in the bedroom, facilities in room were basic, kettle but no coffee, breakfast was very basic with no fruit or yoghurt.

2026-08-08 • via Nuitee
K
Kevorkian • solo_traveller • ro
6
2026-08-08 • via Nuitee
E
Ekaterina • solo_traveller • it
10
2026-08-08 • via Nuitee
A
Ainhoa • family_with_children • es
9
Pros:

Personal muy amable y atento. Cerca de transporte público. Se puede ir andando al centro sin problemas también. Relación calidad - precio , perfecto

2026-08-07 • via Nuitee
V
Virag • family_with_children • ie
7
Pros:

Small, friendly hotel. Size of bedroom and shower was great. Good location.

Cons:

There were tiny ants that bit us. There selection of breakfast was not great and only had sweet biscuits for gluten free option, though I informed them in advance. Also the bed kept moving away from headboard as we moved.

2026-08-07 • via Nuitee
C
Carolina • solo_traveller • es
6
2026-08-07 • via Nuitee
L
Leild • family_with_children • de
10
2026-08-06 • via Nuitee
F
Fatemeh • solo_traveller • cz
2
Pros:

Kind receptionists

Cons:

The room had bugs, they changed my room. The new room was better but still nor clean enough. No regular cleaning or service. No mini bar. No good light. Elevator was so bad and everytime I had to press broken key a few times and was dirty.

2026-08-06 • via Nuitee
O
oscarburgos • family_with_children • es
8
cumplio mis expectativas
Pros:

este alojamiento es una casa pequeña de 4 habitaciones gestionado por un señor muy majo y su hija muy maja tambien. cuenta practicamente en la puerta con parada de tranvia para ir a venecia (sustituido a fecha 24/7/2026 por autobus) debido a obras en las vias. la linea es la st1 y cuesta 1,50 euros. dispone de ascensor a pesr de ser de 2 plantas solamente.

2026-08-05 • via Nuitee
C
Chie • solo_traveller • jp
8
2026-08-05 • via Nuitee
A
Antonella • solo_traveller • it
8
2026-08-05 • via Nuitee
M
marco • solo_traveller • it
6
Pros:

Ospitalità e personale

Cons:

Aria condizionata non sufficiente. 5 letti in una stanza da 3. Parcheggio a pagamento ma super ristretto e incastrato..
Colazione non all'altezza

2026-08-04 • via Nuitee
L
Luanne Mulder • solo_traveller • za
7
A clean bed and breakfast within walking distance from main attractions
Pros:

Very central, within 950m from the main attractions. The aircon wasn't amazing, but sufficient. The room was clean and as advertised. Staff was great. The curtains have blockout. We had a little balcony, which was charming. Breakfast was included, which was a bonus! I think the price/value ratio is exceptionally good.

Cons:

The bathroom is as wide as a standard hotel shower. So it is tight in there. But I saw it on reviews, so was aware. The aircon is quite loud, but I slept with ear plugs, so it was fine. The pillow was too hard for my husband, but other guests might love it. Pillows are difficult to please everyone.

2026-08-03 • via Nuitee
D
Diana • solo_traveller • gb
8
Pros:

Good room,friendly staff.

Cons:

Breakfast. Coffee was good but not a big choice of food to eat

2026-08-03 • via Nuitee
C
Cucu • extended_group • ro
8
Pros:

Small breakfast, but filling enough, you would not leave hungry, the coffee was amazing and freshly brewed. The room was small, but more than decent if you dont plan to spend most of your time inside, and the bedsheets got changed daily. The staff was more than friendly, always more than happy to help.

Cons:

Bad Wifi, furniture and building slightly old but very fair price so it's understandable

2026-08-02 • via Nuitee
A
Ana • extended_group • hr
8
2026-07-25 • via Nuitee
C
carolina • solo_traveller • es
10
2026-07-25 • via Nuitee
J
Johanna • couple • de
10
Schöner Aufenthalt
Pros:

Gutes Frühstück, mit kurzen Spaziergang ist alles gut zu Fuß erreichbar.

Cons:

Handtücher wurden nie gewechselt 😕

2026-07-24 • via Nuitee
N
nicollyrany • couple • ae
9
Adorei!
Pros:

Quarto bem espaçoso com janela pra rua, o que eu amei! Os funcionários bem atenciosos, por ser a semana do meu aniversário deixaram cartão no quarto e balões 🥹 queridos! Café da manhã muito boooom!!!

Cons:

Tinha uma goteira no quarto próximo ao banheiro, porém não me incomodou tanto passei apenas uma noite.

2026-07-24 • via Nuitee
R
ray • solo_traveller • us
5
Okay stay but not great
Pros:

The staff was friendly and the location was good. I like that it had a mini fridge and bathtub.

Cons:

Our A/C unit in the room barely worked. I was hot the entire time and it made it hard to sleep. Our room was a little run down. The mattress and bedding weren't very comfortable.

2026-07-23 • via Nuitee