Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Staff friendliness
Cons:
Cleanliness
Room size
Noise levels

Categories

Cleanliness
7.94
Some reviews indicate room cleanliness could improve, particularly regarding the bathrooms.
Service
9.21
Overall, guests found the staff to be wonderful and helpful, with specific praise for friendliness.
Location
9.45
Consistently mentioned as a prime factor, with proximity to attractions praised.
Room Quality
8.4
Guests reported mixed experiences, with issues like noise and lighting affecting comfort.
Amenities
7.93
Some amenities like breakfast were critiqued, but overall useful features were noted.
Value for Money
8.39
Perception of value was acceptable given the location, despite some concerns about room size.
Food and Beverage
8.44
Breakfast quality was mentioned; improvements were suggested but overall satisfaction was noted.
Overall Experience
9.01
Most guests reported an enjoyable stay, with specific mentions of returning in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 10:28

Property Description

Historic Charm and Prime Location
Located in the heart of Oaxaca, Hotel La Casona Oaxaca is a 19th-century gem just steps away from the main square and Cathedral. Its Colonial architecture and local artwork create a unique and charming atmosphere for guests.

Comfortable Rooms and On-Site Dining
The hotel offers cozy rooms with modern amenities such as air conditioning and cable TV. Guests can enjoy a delicious buffet breakfast at the on-site restaurant each morning, perfect for starting the day off right.

Convenience and Accessibility
With a 24-hour reception and free Wi-Fi in common areas, Hotel La Casona Oaxaca ensures guests have everything they need for a comfortable stay. Plus, its proximity to key attractions and helpful staff providing tourist information make exploring Oaxaca a breeze.

Experience the beauty of Oaxaca at Hotel La Casona Oaxaca - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 200 per day.

Location

Guest Reviews

8.6
Based on 506 reviews
Cleanliness: 7.94
Service: 9.21
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 9.01
A
Arturo family_with_children mx
7
Fue pasable considerando el precio
Pros:

Ubicación y la limpieza buena

Cons:

Lo malo es que el baño olía muy mal

2026-03-05 via Nuitee
G
Guillermo couple us
10
Clean hotel friendly employees
Pros:

Central location

2026-03-03 via Nuitee
J
Jimena couple mx
9
2026-03-02 via Nuitee
D
David couple ca
10
Bien
Pros:

Bien situé, très beau,

Cons:

Nous avions pris déjeuner inclus.
Hélas, ce qui était proposé n'était pas du tout à la hauteur. Café filtre seulement, et pain blanc avec un grille-pain

2026-03-02 via Nuitee
S
Shengli Zhao solo_traveller hk
5
Very overpriced, not worth the money.
Pros:

To be fair, the property is OK, but it is one of the most overpriced stay I've ever had.
The location is in the heart, but everything else is much less than stellar.

Cons:

The room has no windows, the breakfast is of poor quality (nothing but toast and coffee), the pressure of the shower is quite low. Still, it is very expensive.

2026-02-27 via Nuitee
M
Minerva extended_group us
5
Pros:

La ubicación

Cons:

El personal no son serviciales el chico de la recepción la pasaba con flojera para asistirte

2026-02-27 via Nuitee
I
Ivo DB family_with_children cz
5
Pros:

Good location

Cons:

Very noisy, dark rooms without windows

2026-02-26 via Nuitee
Y
Yamakoshi solo_traveller jp
6
まあまあの評価です。
Pros:

スタッフが親切。場所が便利。

Cons:

部屋の鍵の開け方が最後までよくわかりませんでした。シャワーのお湯が熱湯か水かどちらかしか出ません。部屋が狭かった。朝食が高いです。周りにコンビニがありません。

2026-02-24 via Nuitee
R
Rose couple gb
9
Great place in Oaxaca
Pros:

Room was lovely, super big and comfortable bed. Staff were very helpful. Location was soo good! Right in the centre of everything

Cons:

The cleaners knocked on our door at 7:30-8:00am waking us up but that was only once

2026-02-23 via Nuitee
E
Emre solo_traveller tr
8
2026-02-23 via Nuitee
K
Kostas couple nl
6
It is ok for a couple of nights stay
Pros:

Location was really good right next to the zocalo.

Cons:

The hotel did not meet my expectations, really uncomfortable room/ bed, quite noisy during night time, not very clean.

2026-02-22 via Nuitee
G
Gabriela solo_traveller mx
9
Cons:

El agua de la regadera no estaba tan caliente

2026-02-13 via Nuitee
O
Olivier extended_group fr
7
Très bien situé mais doivent rénover les huisseries sur les chambres qui donnent vers l’extérieur
Pros:

L’emplacement

Cons:

Chambres qui donnent sur la rue extrêmement bruyantes à n’en pas dormir

2026-02-13 via Nuitee
P
Praveen family_with_children ch
7
In the heart of the historic center, comfortable and clean
Pros:

The location is great and the room was spacious and clean. A lot of suggestions for tours. Parking if available is really close by but it is not always readily available.

Cons:

Do not book with breakfast, the basic breakfast included is just bread, jam and coffee but they bring you the menu for additional breakfast options, it is better to just explore the great breakfast options around the hotel. Only stairs meant it was a bit of work with a baby and pram every time. A noontime nap for our baby was impossible with the shop across blaring music over their loudspeaker but nights were calm and quiet with just a few loud motorcycles

2026-02-13 via Nuitee
H
Holger couple ca
8
Pros:

Great staff, great location, great building

Cons:

Make sure not to get a room facing the street as of the noise

2026-02-10 via Nuitee
K
karine couple fr
4
offre petit déjeuner à améliorer
Pros:

une situation proche zacalo. centrale
une chambre de bonne taille

Cons:

le petit déjeuner : café de mauvaise qualité . du pain blanc (toasts) industriel alors que la ville regorge de Pannaderia avec des pains de toutes sortes.
Chambre sur la rue bruyante, on entend plus un bruit continu lié a priori à l’air conditionné. on a du aussi discuter sur le prix des œufs à ajouter… Dommage

2026-01-28 via Nuitee
C
CARLOS family_with_children mx
7
Gran hotel pero no tan buena experiencia
Pros:

La ubicación es fantástica.
El personal es muy amable y siempre dispuestos a ayudar.
La limpieza estupenda. Ninguna queja.
El desayuno es bastante bueno y a precios razonables.

Cons:

El hotel está muy bien aunque el mantenimiento no es lo mejor
En las mañanas no había agua caliente y en varias ocasiones tuvimos que pedir que solucionaran el problema.
Las habitaciones que tienen balcón y están pegadas a la calle son una pesadilla pues justo enfrente al hotel se coloca un taquero que tiene muchos clientes pero se escucha como pican la carne y la cebolla hasta altas horas de la noche.

2026-01-27 via Nuitee
S
Sharan solo_traveller gb
2
Disappointing stay
Pros:

The Location

Cons:

Everything other than the location. Website was deceiving . We were given a very sad looking room with no windows.. On complaining , we were moved to another room which was slightly better . The bathrooms were below average . No coffee making facility in the room . We ordered continental breakfast . It consisted of fruit or juice , very diluted coffee from a coffee urn and slices of bread ! See photo. On one occassion they ran out of the coffee , and said it would take 15 mins for more coffee .As we were rushed to go on a trip, we asked for coffee from the coffee machine perculator , they said tbey would charge for that ! Staff of the front desk didnt not bother to say goodbye etc, on check out . Sadly not a great experience at this hotel.

2026-01-26 via Nuitee
J
Jackie couple ca
6
Book for the location
Pros:

Great location.
Book this place if you can tolerate a lot of noise, and kinda run down room. The location is perfect for touring.

Cons:

Water pressure low and one night no hot water. Terrible coffee at their restaurant but lots of good options locally.
Very noisy.

2026-01-26 via Nuitee
E
Elvira family_with_children hr
9
Pros:

Location, friendly staff, everything was great. We spent a pleasant night.

2026-01-25 via Nuitee