Spark by Hilton Ann Arbor South

Room was clean and smelled nice

The entire facility was spotlessly clean, room, bathroom, lobby, breakfast area.
The receptionist was friendly and efficient.
Highly recommend!

Nice

Main problem:
appearance doesn’t look safe; interior similar to a Super 8; poorly trained front desk; ridiculous breakfast; no courtesy one hour late check out because the room was booked through Expedia.
We wanted to visit University of Michigan after Christmas. Nice in the front of the hotel, we just got the feeling this place may be a shady outfit, making us feel uncomfortable. We checked in on the evening of 12/26. Was not told and explained about a per room incidental included in the room charged. Though the incidentals would be removed once the room checked out, I had to get it clarified by a different staff member in the morning.
The interior of the hotel was clean but looked so cheap I would have stayed at Super 8 and saved. Everything we saw screamed “cheap”. Shower weak, bathroom exhaust fan super noisy. Shower noise from the wall can keep everyone awake. Breakfast selection was just a joke. Can’t even describe what was there. And there was 4-5 toddlers roaming the breakfast room like it’s their private play ground. Then came the icing on the cake. I requested check out at 12. The woman told me “check out time was at 11”. I told her I was a Hilton silver member and said “can I get a break?” The answer was “you don’t get to enjoy the member courtesy” when you booked through a third party”. That’s it. With so many choices on the road. I don’t need to use Expedia and Hilton again.

Yes..but very limited option fir bfast.

Staff was great. Bed was comfortable. The facility felt "cheap". Walls way too thin. I could hear and understand my neighbors conversations from the surrounding rooms and the hallway. Also, I felt like I was walking on unstable plywood floors on the second floor hallway.

Staff was very courteous

Staff was wonderful and the room was amazing.

Room was clean, bed was comfortable. No ice buckets of coffee machine in the room. Not impressed with breakfast, no hot food options.

Staff was rude

When I entered the room the bed wasn’t made. Looked like somebody slept in it . Bed cover was in pile and willows were dislodged. Other wise it was good

Hotel was under reservation but it didn’t negatively impact our stay. Room was a great size and bed was comfy.

Hotel was under reservation but it didn’t negatively impact our stay. Room was a great size and bed was comfy.

being renovated. will be real nice when done. air unit extremely noisy

Nice breakfast with real link sausage

Staff was excellent. Hotel was under renovation but the rooms were clean. Food was not the best. Pool was nice, family had fun.

Arrive to see 6 front windows completely gone with men replacing them. They worked from 8am-7pm. Wanted to nap but the drilling and constant hammering made it impossible. Decided to go to the pool. Closed for construction. I was told by front desk that it was on the site that they were under construction and that the pool may be closed - that was a lie. There was no warning. The room was clean. For remodeling there was definitely some things that still needed updating. Showers were still old and they had updated lamps but no USB ports anywhere- which I found strange because most hotels have those now. I was tempted to ask for my money back and go elsewhere but I was getting reimbursed by someone else for being there on business and it would’ve been more hassle than it was worth. Would not recommend this place mainly because the staff just didn’t care. I understand construction must be done but they didn’t care about accommodating anyone regarding it.

Awesome

Good for an over night stay.

Freshly renovated clean rooms and great breakfast. Across from the Briarwood Mall. Loved it.