Mandarin Oriental, New York

Hotels
•
Mandarin Oriental
9.1 (425 reviews)
80 Columbus Circle , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Stunning views
Convenient location
Cons:
High prices

Categories

Cleanliness
9.15
Rooms were spacious and clean, indicating high standards.
Service
9.65
Staff was attentive and caring, with numerous positive interactions noted.
Location
9.15
Convenient location near Central Park and other key areas.
Room Quality
9.15
Thoughtfully designed rooms with marvelous views.
Amenities
9.15
Lovely spa, great food, and various amenities were highlighted.
Value for Money
8.15
Some guests noted high prices, especially for NYC standards.
Food and Beverage
9.15
Excellent food quality and creative drink offerings mentioned.
Overall Experience
9.25
Overall memorable stays characterized by care and professionalism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:38

Property Description

Luxurious Accommodations with Stunning Views
Located in Columbus Circle’s Deutsche Bank Center, this hotel offers rooms and suites with floor-to-ceiling windows showcasing panoramic views of Central Park, the Manhattan skyline, and the Hudson River. Each room features a 55-inch flat-screen TV, a mini-bar restocked daily, and complimentary treats.

Relaxation and Wellness Amenities
Guests can unwind in the 75-foot indoor pool or indulge in a rejuvenating treatment at the full-service spa, complete with a sauna and massage rooms. Stay active at the on-site fitness center or seek assistance from the Concierge for NYC exploration.

Gourmet Dining with Breathtaking Views
MO Lounge presents delectable American cuisine and expertly crafted cocktails amidst unparalleled views of Central Park and the Manhattan skyline. Perfect for a memorable dining experience.

Book now to experience luxury and convenience at Mandarin Oriental, New York.

Important information:

The Spa is open from 11:00 until 18:00 Thursday through Monday. Please note that the Spa is closed on on Tuesday and Wednesday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

  • Internet

    WiFi is available in public areas and costs USD 15 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 84.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 119
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.1
Based on 425 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.15
Room Quality: 9.15
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 9.25
S
Stefano • extended_group • us
9
2026-07-04 • via Nuitee
T
Thirdeep • solo_traveller • sg
10
Pros:

Amazing staff, Michael at the front desk made us feel welcome during check in. A really spacious room with great view.

2026-07-02 • via Nuitee
T
Thirdeep • solo_traveller • sg
10
2026-07-02 • via Nuitee
L
Limor • couple • il
10
Pros:

השירות

Cons:

אהבנו העלו

2026-07-01 • via Nuitee
D
Daniela • solo_traveller • ro
10
2026-06-22 • via Nuitee
Z
ZUYU • couple • cn
3
不是那么好
Pros:

地理位置不错

Cons:

晚上没有人值班

2026-06-22 • via Nuitee
S
susannaa2000 • Business • Los Angeles, California
10
Sky high luxury in the heart of New York City
Pros:

The mandarin oriental towers over Columbus circle with some of the best views from the lobby and most certainly from each room depending on location you might have views of Central Park, the Hudson and or all the amazing buildings that tower thru midtown manhattan I have been traveling to New York For many years but I have always lived my stays at the Mandarin Oriental it’s a luxury 5 star hotel with an amazing spa , a nice indoor pool and fitness center. The best part is the service and the personal attention they give each and every guest. One of most favorite Mandarin Oriental employees now works in this location his name is Sebastian and he is in management at the front office. He always takes care of my needs and makes sure I feel valued as a loyal guest of the MO. I highly recommend this location because downstairs is a great shopping mall the shops at Columbus Circle

2026-06-15 • via Tripadvisor
K
kim • solo_traveller • kr
7
Pros:

Location was great

Cons:

Little things like no garbage can in the room. No automated lighting system.

2026-06-12 • via Nuitee
T
timothy • couple • gb
9
Pros:

great location, great staff and lovely comfortable rooms

Cons:

Only one restaurant option - surprised there isn’t a stunning Asian restaurant option in addition to the bar/cafe option

2026-06-10 • via Nuitee
M
Min • extended_group • hk
10
2026-06-09 • via Nuitee
S
Sonia • couple • cl
10
Espectacular
Pros:

La amabilidad y atención de la gente que trabaja en el hotel

Cons:

Las almohadas. Muy altas

2026-06-06 • via Nuitee
M
Mollywood24 • Couples • United Kingdom
4
Afternoon Tea
Pros:

Starting with the positives, the views from an elevated position overlooking Central Park were incredible. We were the only guests having afternoon tea in a nearly empty dining room so the atmosphere wasn’t great, although arguably this isn’t necessarily MO’s fault. Not had an A/T in NY previously so can only compare to places like London and Dubai. In that regard the experience overall was a little underwhelming and not in the same league. Didn’t feel a particularly special experience, unlike the best ATs, apart from the view and perhaps our expectations were a little high based on the very high price tag. The food itself was good overall and no real complaints other than the portions weren’t particularly generous. The views weren’t enough to rescue the experience sadly and in hindsight probably wish we’d tried elsewhere

2026-06-01 • via Tripadvisor
V
Vijairam • family_with_children • us
8
Good location
Pros:

Great location, with plenty of shops and restaurants nearby. Since it was raining during our stay, it was nice that we hardly needed to leave the hotel. The service was exceptional—everyone was friendly, helpful, and consistently went above and beyond to make our stay enjoyable. The indoor pool was also a highlight, and we appreciated that they had toys available for children.

Cons:

Only small things and certain aspects of the room could have been better that we’ve noticed in other luxury hotels like the toilet paper and having a switch to open the blinds.

2026-05-25 • via Nuitee
M
muhammet • solo_traveller • tr
10
2026-05-24 • via Nuitee
V
Vigilija • couple • no
10
Fantastisk
Pros:

Fantastisk hotell

2026-05-18 • via Nuitee
G
Gokay • solo_traveller • tr
8
2026-05-18 • via Nuitee
R
Rishi • couple • ae
10
Staff was very good helpful accomodating and welcoming
Pros:

Location

Cons:

Everything was perfect

2026-05-18 • via Nuitee
Y
Yaroslav • couple • ua
4
The rooms are very old and worn out, definitely not worth the money.
Pros:

Great location

Cons:

The rooms are very old and worn out, definitely not worth the money.

2026-05-17 • via Nuitee
V
Vigilija • couple • no
10
Imponerende hotell
Pros:

Servicenivået gjennom hele oppholdet var imponerende. Personalet var alltid hjelpsomme, imøtekommende og løsningsorienterte, noe som gjorde at jeg følte meg godt ivaretatt.
Jeg vil absolutt anbefale hotellet videre, og ser frem til å komme tilbake ved en senere anledning.

2026-05-13 • via Nuitee
1
16vipink • Couples
10
Out of the World , SPA treatment into the Space with TSERINC - the therapist of New York
Pros:

The best therapist in whole New York is namely TSERINC as she gave a beautiful therapeutic journey with every second of happiness to the skin with glowing results on completion of her treatment as a ceremony that took us to the hills of Himalayas, without traveling away from New York City .

2026-05-06 • via Tripadvisor