Mitsui Garden Hotel Sapporo West

Hotels
•
Mitsui Garden
8.7 (1392 reviews)
Chuo-ku Kita 5jo Nishi 6 Chome 2-4 , Sapporo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Comfortable rooms
Cons:
Inconsistent cleanliness
Breakfast could be improved
Elevators take long

Categories

Cleanliness
8.19
Some cleanliness concerns mentioned in reviews.
Service
9.16
Staff were described as friendly and helpful.
Location
9.2
Great accessibility to public transport and attractions.
Room Quality
8.65
Rooms are spacious and comfortable with some mentions of great decor.
Amenities
8.68
Amenities like onsen and lobby area received positive feedback.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.19
Breakfast variety and quality received mixed reviews.
Overall Experience
8.86
Overall a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Central Location
Located in the heart of Sapporo City Centre, Mitsui Garden Hotel Sapporo West offers easy access to key attractions such as Hokkaido University and Odori Station.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, on-site restaurant, and complimentary WiFi during your stay.

Nearby Attractions
Explore popular landmarks like the Former Hokkaidō Government Office and easily reach the city centre within minutes.

Book your stay at Mitsui Garden Hotel Sapporo West for a memorable experience in Sapporo!

Important information:

Please note that late check-out is unavailable at this property.

Parking is subject to availability.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 1392 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
Y
Yun • couple • au
9
2026-03-14 • via Nuitee
Z
Zhao-Rong • couple • tw
9
地點方便，環境優美
Pros:

親切的員工，可自由選擇客房的清掃服務，房間大小適中，附有掛勾跟置物櫃，提升空間利用度

Cons:

浴場沒有冰棒，有點可惜

2026-03-13 • via Nuitee
T
Tai-Jun • couple • tw
10
Pros:

Clean, spacious, good location, friendly stuff

2026-03-12 • via Nuitee
M
Marina • family_with_children • jp
8
2026-03-11 • via Nuitee
T
TING • extended_group • tw
10
2026-03-11 • via Nuitee
Z
Zhao-Rong • couple • tw
9
很好的體驗
Pros:

位置離札幌車站很近，員工親切，即使房間小，但也附有掛勾或櫃子收納物品

Cons:

無線網路不穩定

2026-03-09 • via Nuitee
Z
Zhao-Rong • extended_group • tw
9
整體來說很棒，對面是六花亭，離開前方便買伴手禮
Pros:

員工親切，飯店內部整潔，房間空間在日本來說算大的。

Cons:

無線網路不穩定

2026-03-08 • via Nuitee
F
Few • couple • sg
6
2026-03-08 • via Nuitee
C
Chang Shing • family_with_children • tw
10
2026-03-08 • via Nuitee
Y
YEONJAE • family_with_children • kr
10
2026-03-08 • via Nuitee
G
Genta • couple • jp
10
2026-03-07 • via Nuitee
W
Wacharee • extended_group • th
10
ดี กว้าง สะอาด เตียงดี มีแอร์
2026-03-07 • via Nuitee
J
Jolanta • extended_group • au
9
2026-03-05 • via Nuitee
M
Megumi • couple • jp
10
2026-03-05 • via Nuitee
M
Martin • couple • de
9
2026-03-04 • via Nuitee
C
chikako • extended_group • jp
6
まぁ良かった
Pros:

札駅近い
大浴場があった
アメニティがよかった

Cons:

大浴場使用している時に外国人が湯船に入ってる時洗い場に物を置きっぱなしでマナーがあまりよくなかった

2026-03-03 • via Nuitee
H
Hiroto • solo_traveller • jp
8
2026-03-02 • via Nuitee
M
Michal • family_with_children • sk
9
Pros:

Location was nice right next to the main station and easy to walk to downtown. Staff were very helpful and attentive.

Cons:

Onsen was very small for the size of hotel.

2026-03-01 • via Nuitee
M
Melody • extended_group • ph
9
It was a pleasant surprise as most of our hotels had tiny room fo three people.
Pros:

Very near the train station and the rooms are not small.

2026-03-01 • via Nuitee
M
Mark • couple • au
9
2026-03-01 • via Nuitee