Mitsui Garden Hotel Sapporo West

Hotels
•
Mitsui Garden
8.7 (1490 reviews)
Chuo-ku Kita 5jo Nishi 6 Chome 2-4 , Sapporo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Comfortable rooms
Cons:
Inconsistent cleanliness
Breakfast could be improved
Elevators take long

Categories

Cleanliness
8.19
Some cleanliness concerns mentioned in reviews.
Service
9.16
Staff were described as friendly and helpful.
Location
9.2
Great accessibility to public transport and attractions.
Room Quality
8.65
Rooms are spacious and comfortable with some mentions of great decor.
Amenities
8.68
Amenities like onsen and lobby area received positive feedback.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.19
Breakfast variety and quality received mixed reviews.
Overall Experience
8.86
Overall a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Central Location
Located in the heart of Sapporo City Centre, Mitsui Garden Hotel Sapporo West offers easy access to key attractions such as Hokkaido University and Odori Station.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, on-site restaurant, and complimentary WiFi during your stay.

Nearby Attractions
Explore popular landmarks like the Former Hokkaidō Government Office and easily reach the city centre within minutes.

Book your stay at Mitsui Garden Hotel Sapporo West for a memorable experience in Sapporo!

Important information:

Please note that late check-out is unavailable at this property.

Parking is subject to availability.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 1490 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
C
Chiu-Hua • family_with_children • au
10
2F 泡澡澡堂很舒服，還是提供飲品每天3-12pm
Pros:

位置地點很好，在Sapporo 車站旁很方便轉車到其他地方。

Cons:

房間還是有點小，打開2個行李箱有暫用到走道。

2026-05-09 • via Nuitee
V
Vedran • couple • ch
9
2026-05-09 • via Nuitee
J
Jiri • extended_group • cz
9
Příjemný pobyt a fajn onsen
Pros:

Dobra poloha, dostupnost MHD, klid a pohoda v hotelu.

Cons:

Menší pokoje ale jde o klasickou japonskou velikost.

2026-05-07 • via Nuitee
F
Florian • couple • fr
10
Hôtel génial pour découvrir Sapporo
Pros:

Super hôtel avec un personnel très accueillant. Les chambres sont spacieuses, confortables et joliment décorées. Bien situé à proximité du centre.

2026-05-07 • via Nuitee
S
Sic • family_with_children • th
10
2026-05-07 • via Nuitee
C
Cooke • couple • au
8
Cons:

Bed against the wall

2026-05-07 • via Nuitee
A
AKIRA • family_with_children • jp
6
いまいち
Cons:

朝食があの品数で高過ぎる！

2026-05-06 • via Nuitee
W
wee han • solo_traveller • sg
6
Not Worth the Price
Pros:

Room is new, bed is comfy

Cons:

No gym for a 4 star, public bath was miserable, breakfast was not fabulous as promoted, room was tiny cannot open suitcase.

2026-05-05 • via Nuitee
W
Wong • couple • hk
8
Comfortable as expected
Pros:

Clean and nice breakfast

Cons:

Staff cannot speak English

2026-05-04 • via Nuitee
C
Chun Yi • extended_group • tw
10
2026-05-04 • via Nuitee
Y
YASUSHI • couple • jp
8
2026-05-03 • via Nuitee
心怡 • solo_traveller • tw
10
Pros:

房間很大離車站很方便，服務員也很親切

Cons:

早餐變化少，住4天菜色幾乎不變希望能多點變化就更棒了！

2026-05-02 • via Nuitee
心怡 • solo_traveller • tw
9
2026-05-02 • via Nuitee
心怡 • solo_traveller • tw
9
2026-05-02 • via Nuitee
L
Liang Hua • couple • sg
8
MGH West is a very comfortable and well-run hotel to relax in.
Pros:

Breakfast was more than adequate and service by all levels of staff very good.
My wife left a bag in the ladies toilet at Chitose airport and did not realise its absence till after getting off the train at Sapporo, but through the diligence and persistence of a hotel receptionist, Ms Hirata, it was located and duly retrieved by us from the Chitose Police Station. Ms Hirata's help was invaluable and much appreciated.

Cons:

All went very well for us, and we enjoyed our stay culminating with a happy ending for us.

2026-05-02 • via Nuitee
心怡 • solo_traveller • tw
9
2026-05-02 • via Nuitee
Y
Yukako • couple • jp
10
2026-05-01 • via Nuitee
T
Takahiro • couple • jp
9
立地良し・大浴場ありで快適な札幌ステイ
Pros:

スタッフの方々がとても親切で丁寧に対応してくださりました。
2Fに大浴場があり、旅の疲れを癒せます。
駅から近く、キャリーケースがあっても問題なく移動できます。
札幌を拠点に小樽など別地域に行くのにも向いてます。

Cons:

全日程をすすきの飲食店をメインに観光するときには目的地まで徒歩20分程度と遠めになります。
それでも札幌駅にとにかく近いので地下道を徒歩移動ができますし、地下鉄南北線で2駅とアクセス良好です。

2026-04-30 • via Nuitee
M
MIRALYN • couple • ae
7
2026-04-30 • via Nuitee
M
Miroslava • couple • cz
10
2026-04-30 • via Nuitee